Some of the areas that I identified as needing improvement were
communication as well as well as recognition. These both align with
specific line items that were surveyed. Both areas were depicted
through the employee survey data as needing improvement.
“My supervisor shows appreciate for the work that I do”
This is one example of a line item that is mapped back to recognition.
Employees need to feel as if the work they are doing is appreciated by
the leadership in the organization. This line item is interesting as it
covers both communication as well as recognition in the sense that the
leadership needs to do a better job providing feedback to the
employees and showing appreciation for the work completed. I feel that
this is not a huge ask, as managers should have contact with employees
often. Showing appreciation can be as easy as an email or thanking an
employee after a submission of work or at the end of the shift. Working
to show appreciation in these small ways should help to adjust the
feeling of workers in the environment.
"my supervisor gives me useful information on how I can improve my
job performance"
This line item is concerning for me as it comes across as if employees do
not know how they are doing in regards to their performance. This also
seems to me as a lack of communication between employees and the
leadership in the organization. This can also be fixed with a few steps. I
believe that implementing a system of performance monitoring and
review can help to improve upon this. Employees deserve feedback on
the work they are doing, this is an opportunity for the managers to
provide information on how the employees can improve their
performance and become more efficient/better at their tasks, which
will provide more value to the organization.
I think that by improving these identified areas, the organization will
not only see an impact on the two-line items identified above, but
several amongst the survey. Changing the culture is not an easy task
and will not happen in a short time. This will certainly be a "long game"
and will require the support of the leadership in the organization to
succeed. With the management support the organization can change
the culture and drastically improve the scores of the surveyed line
items? I look forward to reading your feedback! Do you think that by
addressing certain areas, multiple survey line items might be affected?
