MBA 530 GROW Model Template
Identified Trends
• On the basis of the Employee Satisfaction Survey results, there are specific
areas that have undergone significant changes as compared to others such as
the level of job satisfaction has declined in the current year as compared to
four years back.
• There is also decline in satisfaction in focus areas such as company and
strategy and recognition and praise, as compared to past years.
• There is a vital interlink with diverse focus areas which ultimately influences
the satisfaction of the employees in the work setting. For example,
‘recognition and praise’ focus area has an impact on the work motivation of
the employees and their ultimate satisfaction in the work setting. Researcher
Kwizera has argued that reward and recognition is related to the satisfaction
level of employees (Kwizera, 2020).
Employee Survey Results Data
• Job Satisfaction
The chart presented below shows that there has been a decline in the job satisfaction
focus area in the current years as compared to that in the past. aa For example, at
present a total of 341 employees are satisfied in the specific area as compared to
371 employees and 397 employees, two years back and four years back,
respectively. aa
• Company and Strategy
The line chart presented below shows that there is a significant decline in the
satisfaction level in the focus area relating to company and strategy in the current
years as compared to the past years. aa Currently, 195 employees are satisfied with the
310 320 330 340 350 360 370 380 390 400 410
Current Year
2 years ago
4 years ago
JOBaa SATISFACTION
company and strategy as compared to 209 and 222 employees, two years back and
four years back, respectively. aa
• Recognition and Praise
The bar chart shows that there is a major decline in the satisfaction level in the
focus area relating to recognition and praise in the current years as compared to the
past years. Currently, 119 employees are satisfied with the focus area as compared
to 131 and 139 employees, two years back and four years back, respectively.
Focus Areas
180
185
190
195
200
205
210
215
220
225
C Y 2 4
COMPAAA Y & STRATEGY
105 110 115 120 125 130 135 140 145
Current Year
2 years ago
4 years ago
RECOGAA ITION & PRAISE
• One of the key focus areas that needs to be improved relates to job
satisfaction. It is necessary to improve the satisfaction of the workforce as it
has a direct implication on their performance and contribution (Inuwa, 2016).
• Another important focus area that the company must work upon is company
and strategy. By working on the area, the organization would be able to
create value for its stakeholders like customers and employees. This focus
area would influence how the business attains its goals (Business strategy.
IMD business school, 2020).
• The organization must acknowledge and recognize the contribution of the
employees. It could act as a chief motivating factor and positively influence
their performance. According to Hussain, employee recognition has a positive
impact on their performance and commitment towards the company (Hussain
et al., 2019).
Reality—Current State
• The current state relating to job satisfaction focus area is poor as compared to
the past. In the long-run it could act as a major hurdle for the employer by
leading to high employee turnover (Gebregziabher et al., 2020). It could also
increase the cost burden for the business due to providing training to new
employees.
• The current state of the focus area company and strategy is poor as compared
to the past. The main reason for the same include diminished care for
employees and customers. In the long-term it could hamper the relationship
that the company has with its key stakeholders.
• The current state of recognition and praise is also ineffective as compared to
that of the past. It could adversely affect the motivation level of the
employees and lead to employee turnover.
Desired Future State—Where Would You Like to Be?
• In the focus area of job satisfaction, the goal is to improve the desired result
by 10 %. It could help to improve the satisfaction of the employees and
positively influence their commitment towards the business. aa
• In the focus area of company and strategy, the goal is to improve the desired
result by 3 %. Such a goal would help the company to create value for its
stakeholders by caring for them.
• In the recognition and praise focus area, the goal is to enhance the desired
result by 12 % so that employees would feel that they are being appreciated
for their work. It could boost their morale and positively influence their
performance.
Identified Gaps—Obstacles
1. [Insert text.]
2. [Insert text.]
3. [Insert text.]
Goal Revision
1. [Insert text.]
2. [Insert text.]
3. [Insert text.]
A Way Forward—Action
1. [Insert text.]
2. [Insert text.]
3. [Insert text.]
References
Business strategy. IMD business school. (2020). Retrieved October 20, 2021, from
https://www.imd.org/imd-reflections/reflection-page/business-
strategy/#:~:text=Put%20simply%2C%20Business%20strategy%20is,number%20o
f%20products%20or%20services.
Gebregziabher, D., Berhanie, E., Berihu, H., Belstie, A., & Teklay, G. (2020). The
relationship between job satisfaction and turnover intention among nurses in
Axum comprehensive and specialized hospital Tigray, Ethiopia. BMC nursing,
19(1), 1-8.
Hussain, S. D., Khaliq, A., Nisar, Q. A., Kamboh, A. Z., & Ali, S. (2019). The
Impact of Employees’ Recognition, Rewards and Job Stress on Job
Performance: Mediating Role of Perceived Organization Support. SEISENSE
Journal of Management, 2(2), 69-82.
Inuwa, M. (2016). Job satisfaction and employee performance: An empirical
approach. The Millennium University Journal, 1(1), 90-103.
Kwizera, E. (2020). The Effect of Reward and Employee Satisfaction on Customer
Satisfaction among Private University Students in Burundi.
