MBA 530 GROW Model Template
Date: c c October 24,2021
Identified Trends
• On the basis of the Employee Satisfaction Survey results, there are specific areas
that have undergone significant changes as compared to others such as the level of
job satisfaction has declined in the current year as compared to four years back.
• There is also decline in satisfaction in focus areas such as company and strategy
and recognition and praise, as compared to past years.
• There is a vital interlink with diverse focus areas which ultimately influences the
satisfaction of the employees in the work setting. For example, ‘recognition and
praise’ focus area has an impact on the work motivation of the employees and
their ultimate satisfaction in the work setting. Researcher Kwizera has argued that
reward and recognition is related to the satisfaction level of employees (Kwizera,
2020).
Employee Survey Results Data
• Job Satisfaction
The chart presented below shows that there has been a decline in the job satisfaction focus
area in the current years as compared to that in the past. c For example, at present a total of
341 employees are satisfied in the specific area as compared to 371 employees and 397
employees, two years back and four years back, respectively. c
• Company and Strategy
The line chart presented below shows that there is a significant decline in the satisfaction
level in the focus area relating to company and strategy in the current years as compared
to the past years. c Currently, 195 employees are satisfied with the company and strategy
310 320 330 340 350 360 370 380 390 400 410
Current Year
2 years ago
4 years ago
JOBc SATISFACTION
as compared to 209 and 222 employees, two years back and four years back, respectively.
• Recognition and Praise
The bar chart shows that there is a major decline in the satisfaction level in the focus area
relating to recognition and praise in the current years as compared to the past years. c
Currently, 119 employees are satisfied with the focus area as compared to 131 and 139
employees, two years back and four years back, respectively.
Focus Areas
• One of the key focus areas that needs to be improved relates to job satisfaction. It
is necessary to improve the satisfaction of the workforce as it has a direct
implication on their performance and contribution (Inuwa, 2016).
180
185
190
195
200
205
210
215
220
225
C Y 2 4
COMPAC Y & STRATEGY
105 110 115 120 125 130 135 140 145
Current Year
2 years ago
4 years ago
RECOGC ITION & PRAISE
• Another important focus area that the company must work upon is company and
strategy. By working on the area, the organization would be able to create value
for its stakeholders like customers and employees. This focus area would
influence how the business attains its goals (Business strategy. IMD business
school, 2020).
• The organization must acknowledge and recognize the contribution of the
employees. It could act as a chief motivating factor and positively influence their
performance. According to Hussain, employee recognition has a positive impact
on their performance and commitment towards the company (Hussain et al.,
2019).
Reality—Current State
• The current state relating to job satisfaction focus area is poor as compared to the
past. In the long-run it could act as a major hurdle for the employer by leading to
high employee turnover (Gebregziabher et al., 2020). It could also increase the
cost burden for the business due to providing training to new employees.
• The current state of the focus area company and strategy is poor as compared to
the past. The main reason for the same include diminished care for employees and
customers. In the long-term it could hamper the relationship that the company has
with its key stakeholders.
• The current state of recognition and praise is also ineffective as compared to that
of the past. It could adversely affect the motivation level of the employees and
lead to employee turnover.
Desired Future State—Where Would You Like to Be?
• In the focus area of job satisfaction, the goal is to improve the desired result by 10
%. It could help to improve the satisfaction of the employees and positively
influence their commitment towards the business. c
• In the focus area of company and strategy, the goal is to improve the desired result
by 3 %. Such a goal would help the company to create value for its stakeholders
by caring for them.
• In the recognition and praise focus area, the goal is to enhance the desired result
by 12 % so that employees would feel that they are being appreciated for their
work. It could boost their morale and positively influence their performance.
Identified Gaps—Obstacles
1. [Insert text.]
2. [Insert text.]
3. [Insert text.]
Goal Revision
1. [Insert text.]
2. [Insert text.]
3. [Insert text.]
A Way Forward—Action
1. [Insert text.]
2. [Insert text.]
3. [Insert text.]
References
Business strategy. IMD business school. (2020). Retrieved October 20, 2021, from
https://www.imd.org/imd-reflections/reflection-page/business-
strategy/#:~:text=Put%20simply%2C%20Business%20strategy%20is,number%20o
f%20products%20or%20services.
Gebregziabher, D., Berhanie, E., Berihu, H., Belstie, A., & Teklay, G. (2020). The
relationship between job satisfaction and turnover intention among nurses in Axum
comprehensive and specialized hospital Tigray, Ethiopia. BMC nursing, 19(1), 1-8.
Hussain, S. D., Khaliq, A., Nisar, Q. A., Kamboh, A. Z., & Ali, S. (2019). The Impact of
Employees’ Recognition, Rewards and Job Stress on Job Performance: Mediating
Role of Perceived Organization Support. SEISENSE Journal of Management, 2(2),
69-82.
Inuwa, M. (2016). Job satisfaction and employee performance: An empirical approach.
The Millennium University Journal, 1(1), 90-103.
Kwizera, E. (2020). The Effect of Reward and Employee Satisfaction on Customer
Satisfaction among Private University Students in Burundi.
