Running Head: LEADERSHIP BEHAVIOUR l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l 1
6-2 Assignment: Personal Development Plan
MBA 530
November 21,2021
SNHU
LEADERSHIP BEHAVIOUR l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l 2
On the basis of the personal leadership self-assessment, I scored the lowest in the
‘Encourage the heart’ leadership behavior category. In the highly dynamic organizational setting, a
leader must make sure to recognize as well as appreciate the contribution of other employees. A
leader must also use his position to celebrate the values and victories of others by establishing a
spirit of community (Kouzes & Posner, 2013).
As my score is lowest in this specific area, I need to develop it so that I can play a
constructive role to boost the morale of the subordinates who are working under me. The prevailing
organizational setting is highly dynamic, competitive, and unpredictable, so it is possible for
employees to feel lost or demotivated. During such trying times, I could demonstrate my
‘Encourage the heart’ leadership behavior by recognizing the hard work and effort of others. It could
uplift their spirit and help them to progress forward. It could positively impact my ability to lead by
building positive professional relationships with others. Furthermore, the engagement level could
also be enhanced in the work setting (Five practices - palmerston north boys' high school, 2021, p.
6).
SMART Goal
The SMART goal model has been used to create a personal plan that would help me to improve the
‘Encourage the heart’ leadership behavior in me.
Specific (S) – My main goal is to communicate with employees so that I can proactively showcase
my appreciation of their efforts, and each employee could improve their performance by at least 20
%. I have chosen the specific goal as it would create an opportunity for me to engage with employees
and praise them for well-performed work and express confidence in the efforts of the personnel. The
objective that would ensure that the goal is met is providing a genuine appreciation for good work
and giving valuable feedback to help them improve further.
LEADERSHIP BEHAVIOUR l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l 3
Measurable (M) – The goal would be measured by making sure that I would engage with
employees from each department on a daily basis so that their confidence in their efforts and
outcome could increase. A vital metric that could be used to ascertain whether the goal is met or not
is employee engagement rate. The rate could be captured by conducting employee surveys relating
to communication, satisfaction, and appreciation by the management. The metrics that could be
used for measuring the performance of meeting the objective are employee satisfaction rates. It
would help to understand whether I can communicate with the employees effectively or not. l
Achievable (A) – As a result of better communication with the staff members, 70 % of them would
report an increased level of engagement, especially in terms of better appreciation of their efforts
and contribution in the organizational setting. In order to make sure that communication is not
compromised in any manner, both direct, as well as indirect ways of interactions would be adopted.
For instance, for communicating with the personnel who work at the same office, face-to-face
interaction to communicate and demonstrate appreciation would be useful. For the employees who
work remotely, an online communication portal or platform could be used to boost the quality of
engagement. In order to be successful in attaining the goal, the involvement of the staff members
would be critical. l
Relevant (R) – The goal relating to better communication is related to the overall objective of the
business as it would ensure that an engaging environment is created. The improved communication
would basically create an opportunity to showcase to the employees that their efforts are being
appreciated and recognized by the top management. It could also have a positive influence on their
morale and satisfaction level and thus increase their productivity and performance. The specific
goal would increase my knowledge and overall performance as a leader as I would be able to
establish positive relationships with the organizational personnel. By communicating with them, I
LEADERSHIP BEHAVIOUR l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l 4
would be able to not only acknowledge and appreciate their work but also provide them guidance
and necessary support in the organizational setting. Thus, the goal would be of high value for me as
I could carry out my leadership role in a more efficient manner.
Time-bound (T) – I intend to accomplish the specific goal relating to communication within three
months. However, the process of engaging with the personnel and appreciating them for their work
and efforts would be ongoing in nature. One of the main tangible deliverables is improvement in
employee performance by 5 %. Its due date is within the first week of the interaction, i.e., November
25, 2021. Another important tangible deliverable relating to the goal is a decline in employee
turnover by 7 %. The due date to attain the tangible deliverable is one month, i.e., by November 18,
2021.
The SMART goal that I have created would help me to strengthen my communication so
that I could appreciate employees for their efforts and contribution in the work setting (Five
practices - palmerston north boys' high school, 2021).
References
Kouzes, J. M., & Posner, B. Z. (2013). LPI®: Leadership Practices Inventory®.
Five practices - palmerston north boys' high school. (2021). Retrieved November 18, 2021, from
https://www.pnbhs.school.nz/wp-content/uploads/2015/11/The-Five-Practices-of-
Exemplary-Leadership.pdf.
