The three leadership skills and behaviors that I identified within the
engagement survey responses were working conditions, training and
development, and recognition. Each of these have their own skills
and questions that align with them.
For the working conditions, the specific questions are "I trust my
supervisor" and "Provides leadership who act in just and ethical
ways". The leadership skills that go along with these are
communication and trustworthiness due to the focus on making an
environment where everyone is on the same page and can trust the
management to do the best for the company, the employees, and the
customers.
For the training and development, the specific questions are "my
supervisor talks with me to help me determine my training and
development goals" and "my supervisor gives me useful information
on how I can improve my job performance". The leadership skills that
go along with these questions are feedback and motivation. These
skills are needed to help promote individuals growth by giving
relevant feedback to improve and motivate them to do better things
than they are already doing.
For recognition, the specific questions are "recognizes employees
based on merit, i.e., accomplishments, successes." and "when people
work extra hard to meet our goals they are rewarded accordingly".
The leadership skills that go along with this is positivity and
motivation. There needs to be positive reinforcement and
recognition of accomplishments in order to motivate and keep
people doing the best work they possibly can.
Improvement in these areas will positively impact these areas in the
next survey. This is mainly due to the management acknowledging
the issues in the company, from the employees standpoint, and
working to fix and improve them. Improvement in motivation,
feedback, and communication, the foundation blocks within the
company improve due to the leadership portraying the elements that
will be a focus for all within the company to make a better
environment to work and develop in.
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