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Ihadselectedtheskillofbuildingcommunicationandthebehaviors
ofactingethically,supportingfollowers,andtreatingfollowersas
individualstoincludeintheadaptiveleadershiptoolkit.Buildingthe
skillofclearcommunicationrelatedtomultiplesuchas“Itrustmy
supervisor”,“MySupervisorletsmeknowwhereIstandandwhatis
expectedofme”,“MySupervisortalkswithmetohelpmedetermine
mytraininganddevelopmentgoals”,and“Iamverysatisfiedwithmy
job.”Thisskillrelatedtoquestionsacrosscategories,butismore
closelyrelatedtomultiplequestionsfromthe“WorkingConditions”
focusarea.Thebehaviorofactingethicallyisalignedspecificallywith
thequestion“Providesleadershipwhoactinjustandethicalways.”
Thebehaviorofsupportingfollowersdirectlyrelatestothequestion
“WhenIamhavingdifficultymysupervisoristheretosupportmeso
Idonotfeelabandoned.”Lastlytheidentifiedbehavioroftreating
followersasindividualsdirectlyalignswiththesurveyquestion
“Providesaninclusiveenvironmentwhereeachemployeeis
consideredasanindividual.”
Whilemostoftheidentifiedbehaviorsaredirectlyalignedwitha
specificquestionandanyimprovementwithpositivelyimpactfuture
scoresforthatspecificquestion.Thisissimplyduetothefactthat
thequestionitselfisthemetrictodetermineiftherehasbeenan
improvementregardingthosespecifiedbehaviors.Improvementsin
clearcommunicationwillbringapositiveimpacttothenextsurvey
resultsfortrustbetweensupervisorsandtheirdirectreports.Intheir
bookLeadershipChallengePosnerandKouzes(2021)statethat
“Trustcomesfromunderstandingeachother'svaluesand
understandingourexperiencesandwhatwestandfor.”Inorderfor
peopletounderstandeachothertheyfirstmustbeableto
effectivelycommunicate.Additionally,ifthesupervisorsarebetterat
communication,thentheycanbetterhelptheirdirectreportshavea
clearunderstandingofhowwelltheyareperforming,whatis
expectedfromthem,andhowtheycanimprovetheirperformance.
Bettercommunicationandtrustwillalsoaidincreatingtrainingand
developmentgoalsasthesupervisorcanbetterseektounderstand
theneedsandgoalsoftheindividual.Asanemployeefeelsthattheir
supervisorcanbetrustedandhasagenuineinterestinhelpingthem
grow,theemployeewillbemoreengagedwiththeirworkandwill
likelyhavehighersurveyresultsinthe“JobSatisfaction”areaaswell.
References
Posner,J.M.K.A.B.Z.(2021).LeadershipChallenge,6thEditionfor
SouthernNewHampshireUniversity.WileyGlobalEducationUS.
https://wileyplus.vitalsource.com/books/9781119850717
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