Ihadselectedtheskillofbuildingcommunicationandthebehaviors
ofactingethically,supportingfollowers,andtreatingfollowersas
individualstoincludeintheadaptiveleadershiptoolkit.Buildingthe
skillofclearcommunicationrelatedtomultiplesuchas“Itrustmy
supervisor”,“MySupervisorletsmeknowwhereIstandandwhatis
expectedofme”,“MySupervisortalkswithmetohelpmedetermine
mytraininganddevelopmentgoals”,and“Iamverysatisfiedwithmy
job.”Thisskillrelatedtoquestionsacrosscategories,butismore
closelyrelatedtomultiplequestionsfromthe“WorkingConditions”
focusarea.Thebehaviorofactingethicallyisalignedspecificallywith
thequestion“Providesleadershipwhoactinjustandethicalways.”
Thebehaviorofsupportingfollowersdirectlyrelatestothequestion
“WhenIamhavingdifficultymysupervisoristheretosupportmeso
Idonotfeelabandoned.”Lastlytheidentifiedbehavioroftreating
followersasindividualsdirectlyalignswiththesurveyquestion
“Providesaninclusiveenvironmentwhereeachemployeeis
consideredasanindividual.”
Whilemostoftheidentifiedbehaviorsaredirectlyalignedwitha
specificquestionandanyimprovementwithpositivelyimpactfuture
scoresforthatspecificquestion.Thisissimplyduetothefactthat
thequestionitselfisthemetrictodetermineiftherehasbeenan
improvementregardingthosespecifiedbehaviors.Improvementsin
clearcommunicationwillbringapositiveimpacttothenextsurvey
resultsfortrustbetweensupervisorsandtheirdirectreports.Intheir
bookLeadershipChallengePosnerandKouzes(2021)statethat
“Trustcomesfromunderstandingeachother'svaluesand
understandingourexperiencesandwhatwestandfor.”Inorderfor
peopletounderstandeachothertheyfirstmustbeableto
effectivelycommunicate.Additionally,ifthesupervisorsarebetterat
communication,thentheycanbetterhelptheirdirectreportshavea
clearunderstandingofhowwelltheyareperforming,whatis
expectedfromthem,andhowtheycanimprovetheirperformance.
Bettercommunicationandtrustwillalsoaidincreatingtrainingand
developmentgoalsasthesupervisorcanbetterseektounderstand
theneedsandgoalsoftheindividual.Asanemployeefeelsthattheir
supervisorcanbetrustedandhasagenuineinterestinhelpingthem
grow,theemployeewillbemoreengagedwiththeirworkandwill