Do the leadership skills and behaviors identified for improvement align with a
specific question in the engagement survey?
The areas I believe need to be improved are job satisfaction, recognition and praise and
rewards and recognitions. I have broken down in each for discussion as follows:
Job Satisfaction
Survey Questions:
“My job makes good use of my skills and abilities”
“My supervisor shows appreciate for the work that I do”
Team building and being able to listen effectively would be two skills needed to improve
in this area.Leadership would need to focus more on team building, which would
encourage further engagement with their employees and more support for their team. A
good example of team building would be just taking the team out for a day to play mini
golf. I believe showing appreciation can jump start a relationship as the employee would
strive to do better knowing that they hard work is being appreciated. When I was a
manager at Enterprise-Rent-A-Car one of the ways that I showed appreciation was buying
lunch for my employees. We were a very busy branch and sometimes lunch was put on the
back burner. However, knowing that I valued all their hard work and willingness to
perform to be successful, just by buying lunch during the times the office was extremely
busy for the team made a world of difference in how they saw me as a leader. Bottom line,
it made them want to work even harder and go above and beyond knowing that I
appreciated everything they did. As for the listening aspect, I always gave them a sense
that they can talk to me about anything that was on their mind personally or pertaining to
the job itself. My door was always open for all employees to talk to me without fear and I
would block out time, so they knew they had my full attention when discussing any topic. I
felt that this was a great way to let them know I was listening to their concerns and would
