My insights after evaluating the employee satisfaction survey data are that half of the total
survey questions related to leadership had mean scores under the 60th%. The focus areas of
job satisfaction and recognition and praise were identified as having the lowest mean
scores and were related to leadership and environment.
The leadership behaviors that are needed to improve the work environment are those that
align with the Five Practices of Exemplary Leadership (Kouzes, 2021). To improve the
work environment for employees it is critical that the leader model behaviors that clearly
show company values and set the example to light the way. Also, inspiring and enabling
others to collaborate and rally around shared visions and goals will build trust and foster a
healthy work environment.
The leadership skills that I recommend for my organizational leader’s toolkit that would
develop identified leadership behaviors are those that encourage the heart so that
recognition and praise become a regular occurrence. Also, create learning opportunities for
communications and team building for all leaders to provide leaders with information to
bolster or develop their skillsets for leading in a VUCA (Kouzes, 2021) world. By
improving these leadership skills and behaviors, organizational performance will improve
by fostering motivation and commitment to the company, reduce absenteeism and
turnover, increase productivity, and ultimately improve the work environment and
employee satisfaction scores company wide.
References
Kouzes, J. M. (2021).5Leadership Challenge.5Wiley Custom Learning Solutions.
