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Module One Short Paper: Team Building and Collaboration Proposal
Brittani Ford
IT 520: Technical Communications
Southern New Hampshire University
January 10, 2025
Keith Washington
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Module One Short Paper: Team Building and Collaboration Proposal
Problem Statement
International Gadget’s (IG) rapid growth from new product introductions and increased staff has
strained coordination between departments, partners, suppliers, and customers, causing
inefficiencies and financial losses. A centralized communication system is the best path forward.
Proposed Solution
A centralized communication platform ensures messages are documented, searchable, and
accessible, reducing information gaps, confusion, and improving accountability.
Value
Transparency: Ensures that all team members have the resources they need, reducing
excessive questions, and making room for more informed decision-making. (Michelle,
2021)
Productivity and Efficiency: Teams gain insight into priorities, enabling them to work
more effectively towards their goals. (Michelle, 2021)
Reduced Costs: By streamlining communication tools and platforms, organizations can
reduce expenses associated with maintaining multiple systems. (Ford, 2023)
Elevated Customer and User Experiences: Ensures consistent messaging and efficient
information dissemination, which can enhance interactions with customers and users.
(Sudarshan Somanathan, 2024)
Team Composition
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Key roles:
Project Manager: Oversee timeline, milestones, and resources.
IT Specialist: Lead technical implementation, ensuring compatibility and security.
Change Management Consultant: Develop training and lead adoption.
Department Representatives: Provide insights and ensure smooth integration.
Attributes:
Strong communication and collaboration skills.
Problem-solving abilities for implementation challenges.
Technical expertise for IT roles.
Flexibility for cross-functional teamwork.
Expected Outcomes
Reduce delays and errors, streamlining workflows.
Centralize updates to prevent lost information.
Promote transparency and accountability.
Improve coordination with partners and customers.
Enhance value by resolving inefficiencies.
Conclusion
A centralized communication system addresses IG’s challenges by improving operational
efficiency and customer satisfaction, securing a competitive market edge. Immediate approval
and resource sharing are recommended for effective execution.
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References
Ford, J. (2023, September 13). Benefits of Centralizing Internal Comms Platforms and Channels.
Sparrowconnected.com. https://www.sparrowconnected.com/blog/benefits-of-
centralizing-internal-comms-platforms-and-channels/
Michelle. (2021, January 5). How Centralized Communication Benefits Your Remote Team |
Nifty Blog. Nifty Blog | Delivering Our Thoughts and Findings on the Future of Project
Management! https://niftypm.com/blog/how-centralized-communication-benefits-your-
team/
Sudarshan Somanathan. (2024, April 26). How to Practice Centralized Communication
Strategies | ClickUp. ClickUp. https://clickup.com/blog/centralized-communication/
