Resources Human-Computer Interaction

Reading:HumanComputerInteraction opensinnewwindow

Thisarticleprovidesaconciseintroductiontohuman-computer

interaction(HCI).ItdetailsthebasicprinciplesofHCI,providessome

historyofthetopic,anddescribestheapplicationofHCIconceptsina

varietyofsituationsthatshouldbefamiliartomost.Asyoureadthis

article,considerthefollowing:

WhyshouldHCIprinciplesbeconsideredwhendevelopinga

newproduct?

InhowmanydifferentenvironmentsdoyouexperienceHCI

throughoutyourday?

WhatisthebasicphilosophybehindHCI?

Reading:Human-ComputerInteraction:AnEmpiricalResearch

Perspective opensinnewwindow,Chapter1(Sections1.6,1.7,and

1.8)

Sections1.6,1.7,and1.8ofChapter1provideinsightintothehistory

ofHCIandthescienceandpsychologybehindit.Thisincludesevents

suchasthefirstACMSIGCHI(AssociationofComputingMachinery

SpecialInterestGrouponComputer–HumanInteraction)conference,

keypapersinthefield,andtheintroductionoftheAppleMacintosh.

Asyoureadthesesections,considerthefollowing:

WhatdoesthenextgenerationofHCIlooklike?

HowcouldtheIBMPCandAppleMacintoshhavesuch

drasticallydifferentHCIs?

WhatdotheacronymsGUI,UI,CHI,andSIGSOCstandfor?

Reading:TenUsabilityHeuristicsbyJakobNielsen opensinnew

window

These10usabilityheuristicspresentedbytheNielsenNormanGroup

arehigh-levelareasforHCIthathavestoodthetestoftime.Each

heuristicislisted,alongwithreinforcingdetailandexcellentexamples.

Takesometimetoexploreeachone.Asyouread,considerthe

following:

Whichsitesorappsdoyouusethatexhibittheheuristics,both

positivelyandnegatively?

Whatimpactdotheyhaveonyourcontinueduseofasiteor

app?

Howwouldyouchangeasitethatdoesn’tfollowtheheuristic?

Reading:HowtoConductaHeuristicEvaluation opensinnewwindow

Readuptothesectiontitled“DeterminingtheNumberofEvaluators.”

ThisarticlefromtheNielsenNormanGroupprovidesguidancefor

conductingaheuristicevaluation.Itincludesthereasonsfor

conductinganevaluation,theroleoftheevaluator,andtheintended

useofusabilityheuristics.Asyouread,considerthefollowing:

Whyisitimportanttohavemultipleindividualsevaluatethe

usabilityofaninterface?

Whywouldyouhaveevaluatorscompletemultipleinteractions

withaninterfaceduringanevaluation?

HowcouldheuristicevaluationbeusedinotherareasoftheIT

field?

Video:PrinciplesofHuman-CenteredDesign(DonNorman) opensin

newwindow(2:55)

ThisvideofromtheNielsenNormanGroupprovidesasimpleviewof

what’simportanttoconsiderwhenthinkingaboutHCI.While

watchingthevideo,thinkaboutappsandprogramsyouuseand

considerthefollowing:

Whoisthetargetaudienceforthisapporsite?

Howhasknowledgeofthetargetaudienceinfluencedwhatthe

HCIis?

Video:10ReasonsWhyTheUserCenteredDesignProcessWillMake

YouaPowerfulDesigner opensinnewwindow(7:23)

Thisvideodescribeshowuser-centereddesigncanguidethedesign

processandimprovethequalityofboththeprocessandtheproduct.

Whilewatchingthevideo,considerthefollowing:

Usethislinkfortheaudio-describedversion:10ReasonsWhyThe

UserCenterDesignProcessWillMakeYouaPowerfulDesigner(AD)

HowwouldyoudescribetherelationshipbetweenUXandHCI?

Howdoesuser-centereddesignleadtoabetterproduct?

Reading:BenShneiderman:TheEightGoldenRulesofInterface

Design opensinnewwindow

ThislistofrulestakenfromDesigning the User Interfaceprovidesclear

guidanceonpracticesthatcanbeadaptedandusedinavarietyof

situationstoimprovehuman-computerinteraction.Considerthe

followingasyoureadthroughthelist:

Whyisitimportanttofocusonpreventingandeliminating

humanerrorwhenconsideringHCI?

Whichoftherulesdoyoubelievehasthemostimpacton

usability?Why?

Whydoyouthinktherulesofinterfacedesignarecontinually

changing?

Reading:TheUXMistakesThatCostCompaniesMillions opensinnew

window

Thisarticleemphasizestheimportanceofmakinghumaninteraction

withtechnologyclearandconsistent.Simplemisinterpretationscan

leadtothelossofusers,money,andevenlives.Considerthefollowing

asyoureadthisarticle:

WhyisuserfeedbackvitalforsuccessfulHCI?

Haveyouexperienceduser-interfaceissuesinyourworkor

schoolenvironment?

Howwouldyouchangetheinterfacetoresolvetheissueifyou

could?

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