IHP-600-Q4476
2-2 Reflection Journal
22TW4
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John Muir Health Medical Center is a nonprofit hospital with two locations, Walnut
creek and Concord California. John Muir Health Medical Center also has many outpatient
clinics located throughout the Bay Area. The Walnut Creek location is the only trauma
center in Contra Costa County and houses about 555 beds (John Muir health company
profile: Walnut Creek, CA: Competitors, Financials & Contact, 2020). Both hospitals have
been ranked very highly by the U.S. News & World Report in its 2020/2021 list of
America’s Best Hospitals (John Muir Health, n.d.). John Muir Hospital is named after an
influential naturalist, John Muir who is known as the activist who helped preserve Yosemite
Valley National Park and many others. He believed in preserving and protecting nature not
only for wildlife, but also for the wellbeing of humans (About John Muir, n.d).
John Muir Health Medical Center’s mission states as follows “We are dedicated to
improving the health of the communities we serve with quality and compassion” (John Muir
Health, n.d.). Some of the vision values include Providing quality health care services and
an exceptional experience to our communities and creating value-driven regional centers of
excellence, delivering pre-eminent tertiary service and advanced medical technology,
delivering on our brand promise: We listen. We explain. We work together as a team, etc.
(John Muir Health, n.d.). All of John Muir’s core values, mission statement, and vision
outlook is clearly stated not only throughout their website, but also throughout the hospital
and outpatient centers, to remind patients and healthcare providers that they strive for
nothing but the best. At John Muir health, their community benefit programs contributions
are focused on the vulnerable populations: those who are low income, experience significant
barriers to care such as language, culture, transportation, or health insurance, and who are
part of groups who experience disparities in health outcomes (John Muir Health, n.d.).
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John Muir Health accepts a vast majority of insurance plans. Health Maintenance
Organizations (HMO) is an insurance company that focuses on lower premiums and
fewer out of pocket costs, meanwhile preferred provider organizations (PPO) have higher
premiums due to the flexibility of using medical providers within and outside a network
without a referral (Humana, 2022). Point of service plans (POS) is generally low cost
due to the patient staying within the network and usually requires referrals from the
primary doctor to see a specialist (healthcare Gov, 2022). Health Reimbursement
Arrangements (HRA) is an agreement between the employee and employer as to the
employees being able to receive reimbursement for their medical expenses. The Health
Insurance Exchanges Plans (HIE) is basically a marketplace for comparing health care
insurances (Elizabeth Davis, 2021). Despite the difference in health insurance plans that
a patient may have, John Muir Health accepts most plans.
John Muir Health medical center in Walnut Creek has reported to bring in a revenue of
2.11 billion dollars (John Muir health company profile: Walnut Creek, CA: Competitors,
Financials & Contact, 2020). According to the John Muir Health annual report from 2019,
93.5% of their revenue went directly to program services (Ken Schwencke, M. T.,2013). aa
This is clearly illustrated in figure 1. The three main program services they invested in to
serve the community better are the Community Health Improvement, John Muir/Mt. Diablo
Community Health Fund, and Patient Financial Assistance Program. The Community Health
Improvement program is one of the biggest community support programs that John Muir
Health offers. According to the 2020 John Muir Community Benefit Report, 1.8 million
dollars was invested into program support for community based health centers and
nonprofits; 2.1 million dollars was invested into community organization sponsorships like
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disaster relief and facility space; 4.9 million dollars was invested into health profession
education and research such as: aa family medicine residency program, internships, and
government funded research; 5.8 million dollars was invested into charity care which
provided care for free or reduced prices and for low income populations; 8.3 million dollars
was invested into community health improvement which included health system programs
and nonprofit sponsorships, wellness education, subsidized health services, and community
building activities; 106 million dollars was invested into unpaid costs of medi-cal (2020
community benefit report. (n.d.). During the pandemic, John Muir was able to donate over
$300k in emergency contributions to more than thirty nonprofit organizations as well as
donated 3,000 medical masks, 3,000 cloth masks, 200 hygiene kits, and 10,000 individual
hand sanitizers to help the community battle COVID-19 (2020 community benefit report.
(n.d.). This is a prime example of what we have learned in module 2 in terms of how
nonprofit organizations revenue are invested back into the organization.
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Figure 1: John Muir Health IRS 990 Form (Ken Schwencke, M. T. 2013)
1. John Muir Health. (n.d.). Awards and recognition. Awards & Recognition. Retrieved
from https://www.johnmuirhealth.com/about-john-muir-health/awards-recognition.html
2. 2020 community benefit report. (n.d.). Retrieved from
https://www02.johnmuirhealth.com/content/dam/jmh/Documents/Community/JMH_2020
_Community%20Benefit%20Report_Final.pdf
3. John Muir health company profile: Walnut Creek, CA: Competitors, Financials &
Contacts. Dun & Bradstreet - Accelerate Growth and Improve Business Performance.
(2021). Retrieved from https://www.dnb.com/business-directory/company-
profiles.john_muir_health.daa761c1ef358fc27861e43219f62b7c.html
4. About John Muir. John Muir Trust. (n.d.). Retrieved from
https://www.johnmuirtrust.org/about-us/about-john-muir
5. Humana. HMO vs. PPO. 2022 Retrieved from
https://www.humana.com/medicare/hmo-vs-ppo
6. Healthcare Gov. Point of service plans. 2022 Retrieved from
https://www.healthcare.gov/glossary/point-of-service-plan-pos-plan/
7. Elizabeth Davis, R. N. (2021, October 11). What exactly is a health insurance
exchange, anyway? Verywell Health. Retrieved from
https://www.verywellhealth.com/what-is-ahealth-insurance-exchange-1738734
8. Ken Schwencke, M. T. (2013, May 9). John Muir health - nonprofit Explorer.
ProPublica. Retrieved March 29, 2022, from
https://projects.propublica.org/nonprofits/organizations/941461843
