Running Head: LEADERSHIP c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c 1
1-3 Short Paper: Leadership and Commitment to Quality
HRM 630
SNHU
LEADERSHIP c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c
c c 2
Leaders play instrumental role quality management. Verma (2014) has identified an in
that ineffective leadership hamper can the quality and tear down the efforts for implementing total
quality management the organizational setting (Verma, 2014). the other hand, effective in On
leadership can enhance quality and ensure that there exists a unity of purpose in the organizational
setting, which help achieving and can in sustaining improved quality.
Steps taken by a leader for quality change
In order ensure that high quality maintained, a leader would have take several to is to
steps. adopting a syntactic approach, will possible effectively implement change By it be to so
that the quality aspect positively influenced. Bugdol has argued that a leader can influence is
