HIM 440 Module Two Assignment Template
Write a two- to three-paragraph summary of the current issues facing you as the new HIM department manager. In your analysis, consider
staffing, departmental relationships, productivity, and compliance. Make sure to address all the critical elements.
SWOT Matrix
For your unified HIM department SWOT analysis, you will need to first analyze each of the hospitals. Use this template to help you organize your
thoughts and complete your unified SWOT analysis and SMART goals .
St. Catherine’s
Strengths
• Emphasis on providing accurate patient health information
services to all patients
• Diversity in patients and staff
• Goodwill
• Strong record of employee retention
Weaknesses
• Low productivity level
• Lack of formal health information education or credentials of
long-term staff
• Non-compliance of staff to break schedule
• Use of manual coding book by experienced coders
Opportunities
• Improving staff productivity
• Upgrading coding standards and dictation system
• Offering more opportunities to potential employees with
physical needs so that their level of productivity and
performance can be increased.
Threats
• Inability to attract competent staff due to low salary level as
compared to its rivals in the industry
• Inability to leverage digital technologies due to the adoption
of obsolete and manual practices
St. Luke’s
Strengths
• Focus on research, treatment, and reimbursement functions
while operating in the community setting
• Credentialed HIM staff exist within the facility
• Patient diversity in terms of class, ethnicity, ability, age and
sexuality
Weaknesses
