Gateway health system has some major work to do in regards of
cultural diversity. Thankfully going forward is a plan for all new hires to
receive cultural diversity training. This also pertains to seasoned staff
as well as the training would be for all staff done in quarters. Each
campus has work that needs to be done.
• Onboarding for new staff will have several new my learnings
about the importance of cultural diversity. Along with utilizing
videos such as The Share Approach.
• The next part of the education plan is to use tools such as cultural
self-awareness (similar to the one we completed in Module One)
for staff to assess where they may need to make a change and or
room for improvement.
• Working with New Hires or hires in general having a peer-to-peer
relationship helps build more education for everyone so I feel
having a Cultural Diversity champion who educates everyone
monthly about the importance and facts of the cultural diversity
topic. i
• Educating staff on the importance of communication etiquette
amongst each other, and networking with each other no matter
the background, value and beliefs would be apart of this
education plan.
In the end driving home the fact that no matter where you come from or
your age, or the color of your skin that we are all humans and are
striving for the common goal of the needs of the patient. Everyone has
a place within this organization and should never feel anything but
proud of where they came from. Instilling that mindset in the education
plan and teaching that type of mind set I believe is going to be the most
instrumental in attracting diversity. Word of mouth and having a
platform such as this education plan is what will draw candidates to
Gateway.
I decided to really look into the ways that diversity can enhance the
quality and efficiently of the department. My source for this was
Harvard Business Review and that is where I found that people with
diverse backgrounds have the ability to alter the behavior of a majority
which leads to improved and accurate group thinking. Having a diverse
group within an organization brings a much greater mindset change to
everyone. Cultural diversity brings so much to the table in regards to
creative thinking, efficiency, and over all morale of a team. Also, within
this article I found that the organizations that have the most diversity
also are more innovative as well.
Why Diverse Teams Are Smarter (hbr.org)
https://www.ahrq.gov/health-literacy/professional-training/shared-
decision/tool/resource-7.html
