Officials in the healthcare industry must learn how to manage diverse
cultures and interact with coworkers and patients from diverse
backgrounds. Staff from various cultures must receive training to
strengthen their congeniality, bringing individuals together despite
whatever differences they may have to address the many concerns.
The diversity training must cover race, religion, and mental or physical
disability. Leadership is required to ensure that all talented candidates,
regardless of their cultural background, are hired and that the
administration knows how to manage future crises.
• All training about cultural diversity education will be required
before joining Gateway Health Services.
• The reason behind the training is to:
o To attract talent and maximize organizations' profits.
o To comply with the organization's moral and legal
standards.
o To develop leadership and essential skills to maximize
organizational diversity.
o To disseminate information about diversity-related issues
and organizational policies.
o To intensify leadership development and management
effectiveness (Plaza et al., 2022)
• The primary objective of this training is to ensure that all staff
members are thoroughly aware of the rules and procedures
through the education on Cultural Diversity.
• Cultural Diversity training should include education and
awareness around race, religion, mental and physical disabilities.
Identify the organizations values, and training on anti-racism,
anti-sexism, and Human Resource compliance.
• The diversity training acts reference the trainer's capacity to
enable crucial actions in the learners. Following are the significant
actions:
▪ Engaged in comprehension of the training topics
▪ Adequate comprehension of the training's topics
▪ Self-reflection of the viewpoints and experiences of
other individuals
▪ Understanding its significance and the value of
diversity training leads to realization, which is the
embodiment of reflection at the personal level (Plaza
et al., 2022).
• Within the probationary time specified by Gateway Health
Services, new hires will complete all cultural diversity education.
Failure to do so can result in termination.
• Mandatory training will continue on a regularly scheduled
rotation following Gateway Health System guidelines, with
additional training provided as needed.
New hires in the Gateway Healthcare System will receive training on
cultural diversity. Participating in these educational training sessions
will teach us to function inclusively, acquire excellent morale overall,
and create a more productive work atmosphere. A signed
acknowledgment of complete knowledge is to be obtained upon
completion of this program.
Miles, M. (2021). Effective Diversity Training: 7 Ways to Engage Your
Organization. BetterUp. Retrieved July 31, 2022, from
https://www.betterup.com/blog/diversity-training
Plaza, C. H., Robotham, D., & Windon, S., PhD. (2022, July 10). Diversity
Training in the Workplace. Penn State Extension. Retrieved July 31,
2022, from https://extension.psu.edu/diversity-training-in-the-
workplace
