Discussion Change Management

AnewEHRandimplementationofanewmodelofcarecanbe

challengingforafacilityororganizationanditsstaff.EHRcannotfail

afacility'sgoals,buttherecanbelesssuccessforthenewsystemif

everysteptotheplanisnotfollowed.Communicationbetween

management,stakeholders,andemployeesisthekey.

Tochangemanagementisstressfulwhendealingwithany

organization.Iwouldfirstmakeaplanandmakesureeveryteam

memberisfamiliarandcomfortablewiththenewchanges.Iwould

alsodothesamewithstakeholders.Iwouldincludestakeholdersin

everystepoftheprocessandshowleadershipskillstoridthemof

anydoubt.Iwouldalsomakesurethateveryoneisabletotrack

progressandfurtherassurethatweareontheroadtosuccess.

Alwayscommunicatewithstakeholdersanddevelopdocumentation

andmakeeveryoneawareofthegoals.Usingthetownhallwasvery

strategicandsmart.Itcreatedagoodenvironmentandallowed

everyonetobecomfortableandhonest.

Alwaysallowquestionstobeaskedandconvinceeveryoneasto

whychangeisneededandalsothebenefitsofthestakeholdersbuy

in.Allowemployeestoaskquestionsalsobecauseyouaregoingto

needastrongteambehindyou.Scheduleademonstrationofthe

newsystemundernewmanagementtoputstakeholdersand

employeesmindatease.