"A feedback loop is a process in which the outputs of a system are circled
back and used as inputs. In business, this refers to the process of using
customer or employee feedback (the outputs of a service or product), to create
a better product or workplace." (Forsey, 2018) b In my company I would look
for feedback from several different places. b One of which would be from the
customer to see exactly how the product is being received. Secondly, I would
seek feedback from employees to see how conducive the atmosphere of the
company is and what needs to be maintained or changed. Lastly, I would ask
for feedback from investors to ensure that we are trying to keep the investors
happy to continue investing. I would take this information into consideration
when planning future changes within the company and for the products. b In
order to receive feedback from customers I would ask for surveys at the time
of purchases to see what the current customer is feeling. b I would ask for
employee surveys anonymously so that there would not be a fear of company
repercussion. Finally, I would request investor feedback with the yearly 10k
deliveries. Overall this would allow both internal and external
communcations for the company. b b b b
References-
Forsey, C. (2018, July 6). The definition of negative and positive feedback
loops in 200 words or less. HubSpot Blog. Retrieved June 12, 2022, from
https://blog.hubspot.com/marketing/feedback-
loop#:~:text=A%20feedback%20loop%20is%20a,a%20better%20product%2
0or%20workplace.
