Community policing addresses the significant concerns of the community as well
as the serious crime problems identified by police.
Selected
Answer:
Tru
e
Question 2
1 out of 1 points
COMPSTAT was primarily designed to help police managers identify police
corruption.
Selected
Answer:
Fals
e
Question 3
1 out of 1 points
Top-down management depends on an agile organization for mission
fulfillment.
Selected
Answer:
Fals
e
Question 4
0 out of 1 points
In COP programs, officers control crime; citizens are the catalysts.
Selected
Answer:
Tru
e
Question 5
0 out of 1 points
Exceeding the line of 150 staff in a police department can help avoid big
downside problems.
Selected
Answer:
Tru
e
Question 6
1 out of 1 points
Police managers tend to request more staff because of a magical thousand-
per-officer standard.
Selected
Answer:
Tru
e
Question 7
1 out of 1 points
COP and POP target crime control but add a strong commitment to order,
maintenance, and prevention by analysis.
Selected
Answer:
Tru
e
Question 8
1 out of 1 points
The symptoms of crime are focused on in POP, while searching for root
causes are avoided.
Selected
Answer:
Fals
e
Question 9
1 out of 1 points
Traditional policing targets perpetrators being reformed and released back
into the community.
Selected
Answer:
Fals
e
Question 10
0 out of 1 points
According to management by objectives (MBO), feedback is a greater
motivator of employees than is empowerment.
Selected
Answer:
Tru
e
Question 11
1 out of 1 points
In a bureaucratic organization, the manger is the boss and authority trickles
down from there.
Selected
Answer:
Tru
e
Question 12
0 out of 1 points
Increased police teamwork, innovation, and interest are three unintended
benefits of COMPSTAT.
Selected
Answer:
Fals
e
Question 13
1 out of 1 points
Step one in restructuring for COP is the implementation of programs
designed to provide the public with ways to participate in policing efforts.
Selected
Answer:
Tru
e
Question 14
1 out of 1 points
Experience has shown that as people's knowledge of the police function
increases, their respect for the police function decreases.
Selected
Answer:
Fals
e
Question 15
1 out of 1 points
Problem-oriented policing emphasizes the value of being able to diagnose
the continuing problems underlying repeated incidents reported to the
police.
Selected
Answer:
Tru
e
Question 16
0 out of 1 points
In summary, COP is creating a customer experience that is valued to the
point that the community endorses it.
Selected
Answer:
Fals
e
Question 17
1 out of 1 points
Organizations are social units that have been deliberately constructed to
seek specific goals.
Selected
Answer:
Tru
e
Question 18
0 out of 1 points
Most police agencies are driven by performance measures that capture only
a part of the value they are contributing to their community.
Selected
Answer:
Fals
e
Question 19
0 out of 1 points
The main distinguishing characteristic from one organization to another is
its use of "control."
Selected
Answer:
Fals
e
Question 20
1 out of 1 points
A successful MBO program is one that sparks questions as well as provides
answers.
Selected
Answer:
Tru
e
Question 21
0 out of 1 points
Simplification in an agile organization focuses particularly on performance
objectives, quality objectives, and cost objectives.
Selected
Answer:
Tru
e
Question 22
0 out of 1 points
According to Gulick and Urwick, the division of labor is the most important
factor in the success or failure of an organization.
Selected
Answer:
Fals
e
Question 23
0 out of 1 points
The police and their community require high-quality measures of police
performance to determine whether the department is achieving intended
results.
Selected
Answer:
Fals
e
Question 24
1 out of 1 points
Measuring process and outputs, and shoring up weaknesses guarantees
major gains in crime fighting and operational improvements.
Selected
Answer:
Fals
e
Question 25
0 out of 1 points
Oversight by city councils, courts, and the media is one of the four types of
yardsticks used to measure police performance values.
Selected
Answer:
Fals
e
Question 26
1 out of 1 points
The integrity of a team leader is a foundational driving force.
Selected
Answer:
Tru
e
Question 27
1 out of 1 points
The single biggest threat to our own WB tends to be ourselves.
Selected
Answer:
Tru
e
Question 28
1 out of 1 points
Our brains are literally hardwired to perform at their best not when they are
negative or even neutral, but when they are positive.
Selected
Answer:
Tru
e
Question 29
0 out of 1 points
Feedback is essential to effective communication.
Selected Fals
Answer: e
Question 30
1 out of 1 points
Because of the 1973 National Criminal Justice Advisory Commission
recommendation, every state enacted prohibitive job action/strike
legislation.
Selected
Answer:
Fals
e
Question 31
1 out of 1 points
Once you identify your goals, you can translate each goal into a specific day
of the week as a priority item or as a specific appointment.
Selected
Answer:
Tru
e
Question 32
0 out of 1 points
The police labor movement grew out of circumstances very different from
those that triggered the birth of industrial unions decades earlier.
Selected
Answer:
Tru
e
Question 33
0 out of 1 points
Job satisfaction is more important than compensation in the retention of
police employees.
Selected
Answer:
Fals
e
Question 34
1 out of 1 points
Snap decisions are frequently as good as decisions made after lengthy
judgment.
Selected
Answer:
Tru
e
Question 35
1 out of 1 points
Preparation and interpretation of a negotiated MOU or contract does not
end with adoption.
Selected
Answer:
Tru
e
Question 36
1 out of 1 points
Fast decisions enhance the empowerment of people.
Selected
Answer:
Fals
e
Question 37
1 out of 1 points
WB is a win-win adventure for the department and for the employee as well.
Selected
Answer:
Tru
e
Question 38
1 out of 1 points
The winner personality believes that everything can be done better, faster,
and cheaper.
Selected
Answer:
Fals
e
Question 39
1 out of 1 points
While it is recommended for chiefs to be involved in negotiation processes,
they should not be involved directly in contract negotiations.
Selected
Answer:
Tru
e
Question 40
1 out of 1 points
Subformal communications do not supply an effective way for subordinates
to speak more freely to managers.
Selected
Answer:
Fals
e
Question 41
1 out of 1 points
Trust is a moral duty.
Selected
Answer:
Tru
e
Question 42
1 out of 1 points
Trust is the key to all human relationships.
Selected
Answer:
Tru
e
Question 43
0 out of 1 points
Social support is a prescription for well-being and an antidote to stress.
Selected
Answer:
Fals
e
Question 44
1 out of 1 points
A police manager must be held accountable for changing someone's job-
related values.
Selected
Answer:
Fals
e
Question 45
0 out of 1 points
Unless prohibited by law, officers rising through the ranks may retain
association/union memberships.
Selected
Answer:
Fals
e
Question 46
1 out of 1 points
The budget process is not a political process.
Selected
Answer:
Fals
e
Question 47
0 out of 1 points
The two types of proprietary funds are enterprise funds and special revenue
funds.
Selected
Answer:
Tru
e
Question 48
1 out of 1 points
The term vision encompasses both values and mission.
Selected
Answer:
Tru
e
Question 49
1 out of 1 points
Seeking first to understand leads people to close off options.
Selected
Answer:
Fals
e
Question 50
0 out of 1 points
A shared vision statement shifts the responsibility for the ultimate vision
from the manager to the staff.
Selected
Answer:
Tru
e
Question 51
1 out of 1 points
A control-taking boss seeks collaboration.
Selected
Answer:
Fals
e
Question 52
0 out of 1 points
The trend has been for unions to focus solely on monetary benefits rather
than make encroachments upon areas traditionally thought of as
management prerogatives.
Selected Tru
Answer: e
Question 53
0 out of 1 points
Team-building and teamwork are never messy.
Selected
Answer:
Tru
e
Question 54
0 out of 1 points
Teamwork and career well-being are connected; in fact, one is not pushing
the other.
Selected
Answer:
Fals
e
Question 55
1 out of 1 points
A major tool for overcoming an organization's resistance to change is
empowerment.
Selected
Answer:
Tru
e
Question 56
1 out of 1 points
Micromanaging is a type of delegation.
Selected
Answer:
Tru
e
Question 57
1 out of 1 points
According to the text, leadership and team leadership are identical.
Selected
Answer:
Fals
e
Question 58
0 out of 1 points
"Leaking" budget information to influential citizens before presenting it to
elected legislative bodies is recommended, because support for new
programs can be gained.
Selected
Answer:
Tru
e
Question 59
0 out of 1 points
We are a product of our conditions.
Selected
Answer:
Tru
e
Question 60
1 out of 1 points
Strict use of formal communication channels will increase mutual trust.
Selected Fals
Answer: e
Question 61
0 out of 1 points
Examples of environmental stressors might include a sexual disorder or
grief over the loss of a loved one.
Selected
Answer:
Tru
e
Question 62
0 out of 1 points
You owe staff an explanation for all your decisions as a leader.
Selected
Answer:
Tru
e
Question 63
1 out of 1 points
The city manager's message that accompanies the budget typically
summarizes the budget and emphasizes special problems and programs.
Selected
Answer:
Tru
e
Question 64
1 out of 1 points
The majority of police managers are active delegators.
Selected
Answer:
Fals
e
Question 65
1 out of 1 points
In many instances, police unions have openly challenged management's
lead in achieving professional status.
Selected
Answer:
Tru
e
Question 66
1 out of 1 points
Normal behavioral guidelines are fuzzy.
Selected
Answer:
Tru
e
Question 67
0 out of 1 points
A negative default, as compared to a positive one, forces you to select a
better path.
Selected
Answer:
Tru
e
Question 68
1 out of 1 points
The success of a quality of working life (QWL) program is exclusively a
management concern.
Selected
Answer:
Fals
e
Question 69
0 out of 1 points
You don't have to be a police manager to be a police leader.
Selected
Answer:
Fals
e
Question 70
0 out of 1 points
One type of feedback is event-triggered.
Selected
Answer:
Fals
e
Question 71
1 out of 1 points
Values tend to trigger our emotional intelligence.
Selected
Answer:
Tru
e
Question 72
0 out of 1 points
To question a manager's legitimate command is an act of disobedience.
Selected
Answer:
Fals
e
Question 73
0 out of 1 points
Most community groups are influencing police policy either routinely or
occasionally.
Selected
Answer:
Fals
e
Question 74
0 out of 1 points
Time is an inelastic resource.
Selected
Answer:
Fals
e
Question 75
1 out of 1 points
Intending to act morally and thus subscribing to ethical principles is known
as integrity.
Selected
Answer:
Fals
e
Question 76
0 out of 4 points
In community policing, the ________ is dependent upon input from both the
police and the community.
Selected
Answer: "us vs. them" mentality
Question 77
0 out of 4 points
Which of the following is NOT a part of the "Traditional Policing Paradigm"?
Selected
Answer: manageable number of problems
Question 78
0 out of 4 points
Which of the following is NOT a practical performance measurable for a
police department?
Selected
Answer: citizen complaints
Question 79
4 out of 4 points
A police department is practicing problem-oriented policing or POP when it
________.
Selected
Answer: conducts an uninhibited search for tailor-made solutions
Question 80
4 out of 4 points
COP relies on more ________ involvement whereas POP relies more on
________ problem solving.
Selected
Answer: community; police officer
Question 81
0 out of 4 points
Which of the following community values relates to citizens being more
involved with the police, so that they can be exposed to the "what," "why,"
and "how" of police work?
Selected
Answer: accountability to the public
Question 82
0 out of 4 points
Decisions about police values are best guided by ________ in consultation
with ________.
Selected
Answer: the police agency; the city council
Question 83
0 out of 4 points
Levitt and Dubner in Freakonomics show that economics is a study of
________.
Selected
Answer: conventional wisdom
Question 84
0 out of 4 points
Which of the following pertains more to "team leadership" than to
"traditional management"?
Selected
Answer: manager maintains a sense of status quo
Question 85
0 out of 4 points
The technology and techniques for measuring police output are relatively
________ when compared to the normative question of "What do we
measure?"
Selected
Answer: challenging
Question 86
0 out of 4 points
Which of the following is NOT a term police departments use to criticize
community feelings as "evaluative findings"?
Selected
Answer: emotional
Question 87
0 out of 4 points
Which of the following is characteristic of a top-down organization?
Selected
Answer: People are viewed and treated as partners.
Question 88
0 out of 4 points
Community-oriented policing and problem solving (COPPS) is equal to
________ plus management by objectives.
Selected
Answer: a police organization
Question 89
0 out of 4 points
According to Gulick and Urwick, which of the following is a principle for
organizing?
Selected
Answer: speed
Question 90
0 out of 4 points
Which of the following is a characteristic of a bottom-up organization?
Selected
Answer: Top managers decide on what type and quality of services are
best for the community.
Question 91
0 out of 4 points
Which of the following is the first step of management by objectives?
Selected
Answer: developing a unit action plan
Question 92
0 out of 4 points
COMPSTAT is a ________ measuring tool.
Selected
Answer: budgetary
Question 93
0 out of 4 points
Which of the following is NOT one of the basic tasks of POP?
Selected
Answer: setting up a system
Question 94
0 out of 4 points
Which of the following is NOT one of four types of yardsticks to measure
police performance?
Selected
Answer: statistical
Question 95
0 out of 4 points
According to Gulick and Urwich, which of the following is NOT one of the
four rationales for any division of labor?
Selected
Answer: process the worker is using
Question 96
0 out of 4 points
Which is NOT a component of the problem-solving model SARA?
Selected
Answer: analysis
Question 97
0 out of 4 points
If control is ________ at the top of an organization, then power is distributed
in a top-down, bureaucratic, hierarchical fashion.
Selected
Answer: flexible
Question 98
0 out of 4 points
So many police officers per thousand population is a(n) _____ staffing
formula unless tied to work output and outcome values.
Selected
Answer: reasonable
Question 99
4 out of 4 points
Which of the following is NOT a police value from COP?
Selected
Answer: leader is the facilitator
Question 100
0 out of 4 points
Which of the following is true of the Rule of 150?
Selected
Answer: There should be at least 150 police officers for every 100,000
citizens in a city.
Question 101
0 out of 4 points
On what day did the sailors and everyone on board the ship through the tackle
overboard?
Selected
Answer:
c.
Never threw the tackle
overboard
Response
Feedback:
Question 102
0 out of 4 points
Which of the following is NOT a practical way to increase accountability?
Selected
Answer: making the vision statement a part of assignments and
promotions
Question 103
0 out of 4 points
Leaders devote most of their time to ________.
Selected
Answer: holding meetings
Question 104
0 out of 4 points
Which type of police misconduct will be cited if a police employee protects
illicit activities from police enforcement, whether or not the police employee
receives something of value in return?
Selected
Answer: bureaucratic
Question 105
0 out of 4 points
Nehemiah is known for what?
Selected
Answer:
b.
Fighting the enemies of
Israel
Response
Feedback:
Question 106
0 out of 4 points
Which of the following perspectives reminds police executives that they are
dependent on continuing credibility with their boss to ensure an ongoing
supply of resources to their organization?
Selected
Answer: public support
Question 107
0 out of 4 points
________ communication includes coordination and identification of common
problems
Selected
Answer: Nonverbal
Question 108
0 out of 4 points
Which of the following is the value learning, or programming, period that
occurs in early childhood?
Selected
Answer: socialization
Question 109
4 out of 4 points
Which of the following would be most likely to lead to financial well-being?
Selected
Answer: establish automated payments and savings that lessen daily
worries
Question 110
0 out of 4 points
A ________ budget is a measure of the work process of any agency or unit.
Selected
Answer: fiduciary
Question 111
0 out of 4 points
Which of the following is NOT one of the four main reasons for
communications in a police agency?
Selected
Answer: feedback
Question 112
0 out of 4 points
Which of the following is a symptom of toxic employees?
Selected
Answer: recognizes that people may fail or have a problem
Question 113
0 out of 4 points
Which of the following is NOT a key metric applied while constructing or
evaluating an existing shared vision?
Selected
Answer: principled decision making
Question 114
0 out of 4 points
A leader knows how to delegate?
Selected
Answer:
a.
False
Response
Feedback:
Question 115
0 out of 4 points
Technologies like computers and smartphones are here classified as
potential ________ stressors.
Selected
Answer: personal
Question 116
4 out of 4 points
What are the 21st and 22nd leadership principles?
Selected
Answer:
b.
A leader is courageous and
discerning
Response
Feedback:
Question 117
0 out of 4 points
According to MacArthur what is the best way to wage spiritual warfare?
Selected
Answer:
b.
Alon
e
Response
Feedback:
Question 118
0 out of 4 points
________ discovered five universal elements of well-being (WB) that
differentiate a thriving life from one spent drifting or suffering.
Selected
Answer: Tom Rath
Question 119
0 out of 4 points
What is John MacArthur’s fifth leadership characteristic?
Selected
Answer:
b.
A leader speaks with
authority
Response
Feedback:
Question 120
0 out of 4 points
Which of the following does NOT indicate failure to consolidate?
Selected
Answer: writing notes before making calls
Question 121
4 out of 4 points
A leader is ____ and ____?
Selected
Answer:
c.
Optimistic,
enthusiastic
Response
Feedback:
Question 122
4 out of 4 points
Paul warned the centurion that this voyage would end in disaster?
Selected
Answer:
a.
True
Response
Feedback:
Question 123
0 out of 4 points
Which of the following is the most severe disciplinary action?
Selected
Answer: verbal warning
Question 124
0 out of 4 points
________ is communication from superior to subordinate officers about their
performance.
Selected
Answer: Job rationale
Question 125
0 out of 4 points
The truly tough choices are about ________.
Selected
Answer: policies
Thursday, December 17, 2020 10:35:28 AM EST
