Author Title Variables Methodology Findings Gaps Study Focus
Davic C.
Mohr, Gavy
J. Young
and James
F. Burges
Jnr.
2012
Employee
Turnover And
Operational
Performance:
The
Moderating
Effect Of
Group-
Oriented
Organizationa
l Culture
Dependent
variable
Turnover
Independent
variable
Operational
effectiveness
Customer service
Descriptive
study
Negative effect
between turnover
and operational
performance
Significant relation
between turnover
and customer service
Context –
public
healthcare.
Prior
researches
focused on
service
workers.
Independent variable
Turnover
Dependent Variables -
(Performance)
Met Organization goals
Effectiveness and efficiency
Timeliness and Service
quality of services
Work load achieved
Methodology
Descriptive study
Context
Nonprofit health care
providers
Yohannes
Melaku
. Factors
Affecting
Employee
Turnover And
Their Impact
On The
Ethiopian
Evangelical
Church
Mekane
Yesus
(EECMY).
Dependent
variable
Turnover
Independent
variables
Workload, morale
and stress
Job satisfaction
Organizational
objectives
Skilled employees
Service quality
Team works
Descriptive
study design
There exist
significant
relationships
between turnover
and workload,
morale and stress,
team works, job
satisfaction, morale,
Organizational
objective, loss of
Skilled employee,
Service quality and
performance
Context Independent variable
Turnover
Dependent Variables -
(Performance)
Met Organization goals
Effectiveness and efficiency
Timeliness and Service
quality of services
Work load achieved
Methodology
Descriptive study
Context
Nonprofit health care
providers
