QUESTIONAIRE ON FACTORS AFFECTING EMPLOYEES’ VOLUNTARY TURNOVER

Appendix II: Questionnaire

This questionnaire is meant to gather information regarding the factors affecting voluntary

turnover at Deloitte, Kenya.

CONFIDENTIALITY CLAUSE:

The responses you provide will be used for academic purposes and will be strictly

confidential.

SECTION A: GENERAL INFORMATION

1.Job Position :  Manager  Senior  Associate  General Employee Other

2.Department:

Internal Client Service 

SECTION B: EMPLOYEE ATTRIBUTE AND VOLUNTARY TURNOVER

3.Gender:  Male  Female

4.Highest Education Level attained:

 Secondary Education

 College/Tertiary

 Graduate

 Post Graduate

5.How many years have you been working in the

position? Less than 3 years  4 to 5 years

7.Kindly indicate to what extent that you do agree or do disagree with each of the statements

5= Strongly Agree, 4= Agree, 3= Neutral, 2= Disagree, 1= Strongly Disagree

No

Statement

Strongly

agree

hours of the organization

2 I work beyond official firm

working hours to meet your

SECTION D: FINANCIAL COMPENSATION AND VOLUNTARY TURNOVER

8.Kindly indicate to what extent that you do agree or do disagree with each of the statements

below by using the following scale:

5= Strongly Agree, 4= Agree, 3= Neutral, 2= Disagree, 1= Strongly Disagree

No

Statement

Strongly

1 2 3 4 5

1 The salary and benefits are

commensurate to efforts

salary by another employer

No

Statement

Strongly

1 2 3 4 5

5 Financial compensation is the

most important reason for my

continued stay in the firm

SECTION E: CAREER DEVELOPMENT AND VOLUNTARY TURNOVER

9.Kindly indicate to what extent that you do agree or do disagree with each of the statements

below by using the following scale:

available for all staff without

discrimination

progression/path of employees in

the firm

3 My present job encourages me

to continuously gain new job-

related skills

4 There is a coaching and

mentorship program for all

employees which adds value to