APPENDIX II: QUESTIONNAIRE FOR EMPLOYEES OF MTRH
The questionnaire is made up of two sections A and B. Please answer each question by
writing on the spaces provided or tick (√) against the boxes provided. The information
provided will be used for the purpose of this research only; therefore do not write your
name on the answer sheet.
SECTION A: BACKGROUND INFORMATION
1. What is your age bracket?
[ ]
20-30 years
[ ]
31-38 years
[ ]
39 -46 years
[ ]
47 years and above
2. What is your work
experience? [ ] Less
than 3 years
[ ] 3 – 5 Years
[ ] 5 – 10 Years
[ ] Over 10
years
3. What is your education level?
[ ]
Diploma
[ ]
Degree
[ ]
Masters
[ ]
Other (specify)
SECTION B SPECIFIC INFORMATION
5. In your own opinion to what extent do you agree with the following sentiments on
the how salaries of the employees affect staff performance in the MTRH
Key: SD – Strongly Disagree, D – Disagree, UD – undecided, A – agree, SA –
Strongly Agree
How Salaries of the employees influences staff
performance in the MTRH
SD
D
UD
A
SA
Better pay motivates employees to work harder
Good pay keeps employees focused
Pay contributes to employees satisfaction
Better pay leads to employee commitment to an
organization
Other
Specify
5. In your own opinion to what extent do you agree with the following on how work
environment influences the staff performance in the MTRH
Key: SD – Strongly Disagree, D – Disagree, UD – undecided, A – agree, SA –
Strongly Agree
How the work environment influences the staff
performance in MTRH
SD
D
UD
A
SA
Good work environment promotes employee commitment
to an organization
Better work environment promotes better work
relationships
Better work environment is essential for employee
development
Work environment contributes to employees job
satisfaction
Other
Specify
8. In your own opinion to what extent do you agree with the following sentiments on how
staff promotions influences staff performance in MTRH
Key: SD – Strongly Disagree, D – Disagree, UD – undecided, A – agree, SA –
Strongly Agree
How staff promotions affect staff retention in the private health
sector in Kenya
SD
D
UD
A
SA
Staff promotions motivates employees to stay with an
Organization
Staff promotions is a key contributor to employee job
satisfaction
Staff promotions helps the staff to better understand an
organization
Majority of employees in the health sector look forward to
promotions
Other
Specify
9. In your own opinion to what extent do you agree with the following sentiments about
how staff trainings influences the staff performance in the MTRH
Key: SD – Strongly Disagree, D – Disagree, UD – undecided, A – agree, SA –
Strongly Agree
How staff trainings affect the staff performance in MTRH SD
D
UD
A
SA
Employee training develops employees skills and thus job
satisfaction
Employee training shows an organization values its employee
Employee training enriches an organizations working
environment
Employee training motivates employees to stay with an
organization
Other
Specify
SECTION C: DEPENDENT VARIABLE
7. In your own opinion to what extent do you agree with the following sentiments on
Employee performance?
Key: SD – Strongly Disagree, D – Disagree, UD – undecided, A – agree, SA –
Strongly Agree
Employee Retention SD
D
UD
A
SA
Improved employee performance helps an
organization serve its customers better
Better employee performance saves an
organization the cost of recruiting new
employees
Improving employee performance makes
an organization efficient
Employee performance is high when
employees are motivated
Other
Specify
