APPENDIX II:QUESTIONNAIRE
FACTORS
INFLUENCING
EMPLOYEE
TURNOVER
IN
KENYAN
MEDIA
INDUSTRY
Dear Sir/Madam
You are invited to participate in the above mentioned research project. The survey should only
take 10 – 15 minutes to complete. To ensure confidentiality of all responses, you are not obliged
to provide your name. The information you give in response to this survey will be purely used for
academic purpose.
Section A: Respondent’s Profile
1. Respondent’s position in the organization?
a) Permanent Position [ ]
b) Contract Position[ ]
c) Intern [ ]
2. Age of the respondent
a) Below 21 years [ ]
b) 21-29 years [ ]
c) 30-39 years [ ]
d) 40-49 years [ ]
e) 50-59 years [ ]
f) 60 years and above [ ]
3. Gender of the respondents
a) Female [ ]
b) Male [ ]
4. Current salary per month (Kshs)
a) Below 20,000 [ ]
b) 20,001-49,999 [ ]
c) 50,000-79,999 [ ]
d) 80,000-109,999 [ ]
e) 110,000-149,999 [ ]
f) 150,000 and above [ ]
5. Highest Educational Qualification
a) Certificate/Diploma
[ ]
b) Undergraduate degree
[ ]
c) Masters degree
[ ]
d) Doctorates
[ ]
e) PhD
[ ]
6. Time spent in the organization
a) Less than 1 year
[ ]
b) 1-2 years
[ ]
c) 2-3 years
[ ]
d) 3-5 years
[ ]
e) More than 4 years
[ ]
Section B: Job Security and Employee Turnover
7. Are you satisfied with the current level of job security provided by NMG?
a) Very dissatisfied
[ ]
b) Dissatisfied
[ ]
c) Neutral
[ ]
d) Satisfied
[ ]
e) Very Satisfied
[ ]
8. To what extent do you worry about your job security at NMG?
a) Not at all
[ ]
b) Very little extent
[ ]
c) Moderate extent
[ ]
d) Great extent
[ ]
e) Very great extent
[ ]
9. When your contract comes to an end, what are your prospects with your current employer?
a) Become permanently employed
[ ]
b) Sign a new fixed-term contract with the same employer
[ ]
c) Non-renewal of my contract will not be renewed (job loss)
[ ]
d) My post to be made redundant
[ ]
e) I don't know
[ ]
Section C: Organizational Justice and Employee Turnover
10. Which of the following statement best summarizes your opinion on the organizational justice
at NMG?
a) I will likely actively look for a new job in the next year
[ ]
b) I sometimes look for a new job
[ ]
c) I will leave my organization soon
[ ]
11. To what extent do the following aspects of organizational justice influence employee
turnover at NMG? (Key: 1 = Very Little Extent, 2= Least Extent, 3= Moderate Extent, 4=
Great Extent, 5= Very Great Extent).
Statement
12345
a) Employees’ rewards accurately reflect their contributions to NMG
b) NMG has in place formal channels that allow employees to express
their views and opinions before decisions are made
c) Formal procedures exist in NMG to ensure that officials do not
allow personal biases to affect their decisions
d) There are formal means by which employees in NMG can challenge
decisions that they feel are erroneous
e) NMG has formal procedures to ensure that officials have accurate
information on which to base their decisions.
f) Actions of NMG supervisors show that they respect all the
employees at NMG.
g) Job decisions are made by managers in an unbiased manner.
Section D: Organizational Culture and Employee Turnover
12. To what extent do the following aspects of organizational culture influence employee
turnover at NMG? (Key: 1 = Very Little Extent, 2= Least Extent, 3= Moderate Extent, 4=
Great Extent, 5= Very Great Extent).
Organizational Culture
1 2 3 4 5
a) NMG is a very personal place that seems like an extended family.
b) NMG is very results oriented.
c) Employees at NMG are very competitive and achievement oriented.
d) NMG is a very controlled and structured place where formal procedures
generally govern operations
e) There is staff competency; staff have credentials, knowledge and positive
attitude,
f) The atmosphere at NMG is welcoming and upbeat
g) NMG possesses an organizational presence; long history and positive image
Section E: Working Environment and Employee Turnover
13. How would you rate the general working environment at NMG
a) Very poor
b) Poor
c) Good
d) Excellent
14. To what extent do the following aspects of working environment influence employee
turnover at NMG? (Key: 1 = Very Little Extent, 2= Least Extent, 3= Moderate Extent, 4=
Great Extent, 5= Very Great Extent).
Working Environment
1 2 3 4 5
a) Employees’ ability to handle tasks at work with their own judgment.
b) Presence of necessary equipment and tools to facilitate the job.
c) NMG provides employees with suitable gear to facilitate their performance.
d) NMG provides an independent and healthy work environment.
Section F: Rewads System and Employee Turnover
15. To what extent do you think NMG’s reward system influences the turnover rate of its
employees?
a) Not at all
b) Very little extent
c) Moderate extent
d) Great extent
e) Very great extent
16. State the kinds of rewards you think would discourage you from leaving your job at NMG?
17. Indicate your level of satisfaction in terms of recognition from the NMG management for
your work done
a) Very dissatisfied
b) Dissatisfied
c) Neutral
d) Satisfied
e) Very Satisfied
18. How does your pay compare with similar job in other media companies?
a) Very dissatisfied
b) Dissatisfied
c) Neutral
d) Satisfied
e) Very Satisfied
19. Any comments about employee turnover you would like to provide different from the areas
covered above?
Thank you for your cooperation.
