Financial Compensation and Voluntary Turnover
In a study of employee retention in a professional service firm in South Africa,
Adewuyi (2012) found generational similarities and differences in prioritization of
employee voluntary turnover drivers among Generation Y, X, and Baby Boomers.
Findings show that majority of Generation Y rank financial compensation as the driver
for employee voluntary turnover compared to Generation X and Baby Boomers. In a
study of senior and junior managers in pharmaceutical companies in South Africa,
Khoele and Daya (2014) found that money was the key driver of employee voluntary
turnover among Generation X.
Adewuyi (2012) conducted a study on retention of employees in a professional
services firm through wealth creation initiatives. The study found that financial
compensation is an important driver for employee voluntary turnover. In a study of a
financial institution in Kenya Obiero (2011) found better pay elsewhere as the most
important motivation for employee voluntary turnover.
Chepchumba and Kimutai (2017) conducted a study on the relationship between
employee compensation and employee voluntary turnover in small businesses among
Safaricom dealers in Eldoret municipality, Kenya. Among the different types of
compensation alternatives, the study found a significant association between merit
pay, travel/meal/house allowance and medical allowance employee turnover. Despite
the popularity of base pay and commissions compensation alternatives, they were not
significantly related to employee turnover.
Career Development Opportunities and Voluntary Turnover
Weng and McElroy (2012) conducted a study on organizational career growth,
affective occupational commitment and employee voluntary turnover intentions. The
study found negative relationship between organizational career growth and employee
voluntary turnover intentions. Shahzad (2011) conducted a study on organizational
environment, job satisfaction and career growth opportunities in public sector of
Pakistan. The study found negative relationship between career growth opportunities
and employee voluntary turnover intentions.
In a study of the banking sector in Kenya, Kariuki (2015) found a strong significant
positive correlation between career planning and employee voluntary turnover.
Kariuki (2015) found that mentoring and coaching, employee relationship with their
supervisor, and performance evaluations all have adverse effects on employee
voluntary turnover. Ndung’u and Omondi (2015) conducted a study on the
relationship between talent management practices and employee turnover. The study
found a negative correlation between staff training strategy and employee voluntary
turnover.
Biswakarma (2016) conducted a study on organizational career growth and
employees’ turnover intentions. The results indicate the organizational career growth
dimensions negatively related to employees’ voluntary turnover intentions.
Furthermore, none of the demographic variables (gender, age, education, marital status
and position) are significantly moderating the phenomenon. It was also found that
promotion speed and remuneration growth are the foremost factors that have direct
high impact on employees’ voluntary turnover intentions, followed by career growth
progress in Nepalese context.
Knowledge Gap
Review of empirical literature show that a number of employee turnover researchers
have explored the relationship between employee voluntary turnover and independent
variables such as employee attribute work-life balance, financial compensation, and
career development. The influence of the independent variables on employee
voluntary turnover reported mixed results in significance of their relationship. This
study sought to contribute to clarity on the inconsistencies.
Secondly, most studies that have explored employee attribute, work-life balance,
financial compensation, and career development as determinants of employee
voluntary turnover were conducted in geographical contexts of Africa and the world.
Further, where studies were conducted in Kenyan context, there is limited focus on
industry sectors such as professional audit firms and where such was the case, there
were hardly recent studies published. Considering the uniqueness of policy contexts
and time periods, this study sought to contribute to the relationship between the
independent variables and employee voluntary turnover focusing on the Kenya context
and Deloitte & Touch in particular.
Conceptual Framework
According to Young (2009), conceptual framework is a diagrammatical representation
that shows the relationship between dependent variable and independent variables
(Kothari, 2008). According to Mugenda, (2008) conceptual framework is a concise
description of the phenomenon under study accompanied by a graphical or visual
depiction of the major variables of the study. The framework helps the reader to
quickly see proposed relationships between the variables in the study and shows the
same graphically or diagrammatically.
Voluntary Employee turnover is the dependent variable in this study. Voluntary
turnover was operationalized as intention to leave. The independent variables are
employee attributes, work life balance, financial compensation and career
development.
Figure 2.1 Conceptual Framework
Dependent Variable
Independent Variables
Career Development Opportunities
Scholarships
Career progression paths
Mentorship programs
Promotion positions
Financial Compensation
Salaries
Bonuses
Work life Balance
Work schedules
Employee
Voluntary
Turnover
Employee Attributes
Age, Gender, Education level, Tenure
in position
Source: Author (2018)
Table 2.1 Operationalization of Variables
Variable Type Definition Measurement
Independent
1. Employee attributes Employee socio-demographic
characteristics:
Employee’s age in years, gender, highest
education level attained, and tenure in
years in the position with the organization
Qns: 3, 4, 5 & 6
2. Work Life Balance Organization and structuring
of work conditions in terms
of working schedules/ /hours
Working within scheduled working hours
Qn 7: 1-4
3. Financial
Compensation
Salary and Bonuses, Satisfaction with Salary, availability of
and satisfaction with Bonuses
Qn 8: 1-5
4. Career development
opportunities
scholarship opportunities,
career progression paths,
opportunities to learn new
skills, mentorship programs,
promotion positions
Accessibility of scholarship opportunities,
career progression paths, opportunities to
learn new skills,
Qn 9:1-5
Dependent
Employee Voluntary
turnover
Employee turnover intention Employee’s expression of willingness/
intention to resign, look for another job, or
leave the organization
Q10: 1-4
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