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Empirical Literature Review on Working conditions and employee job satisfaction
Empirical review of the literature is presented in this section and the discussion is in line with the
study objectives presented in chapter one.
Working conditions and employee job satisfaction
Working conditions depict an important role from the time when its impacts on job satisfaction
and as workers relate to physical working environment will ultimately reduce more progressive
level of job satisfaction. For instance, Bridger and Brusher (2011) argued that when people are
distracted by noise that is unexpected, such as telephone rings, crowding or conversations, they
are disturbed. MacMillan (2012) asserts that absence of lighting causes strain. Studies by Kumar
and Shekhar (2012) and Elegido (2013) established that should employees be given the freedom
to do what they love most, work amongst friendly colleagues, and believe in their employers’
vision and mission, they are likely to stay with the employers longer.
Substantial changes in the labor market occasioned by increasing competition for placement and
rising demand for worker performance are affecting employees’ mental health condition. Cottini
and Lucifora (2013) undertook a study and utilized an analysis of longitudinal data, on the recent
patterns in the state of workplace mental health in fifteen countries of Europe to establish the
influence of mental health and conditions of work, found that adverse working conditions have a
significant contribution to mental health problems of employees. The study established that
improving working conditions through flexible work schedule can potentially address the
problems associated with heavy workloads and enhance employee satisfaction. Whereas this
study was undertaken in 15 European countries, findings may not be fully replicated in the
Kenyan set up, hence there is need for a similar study in Kenya, specifically focusing on the
hotel industry.
Tanjeen (2012), examined the influence of job security, relationship with co-worker, pay and
conducive working environment on job satisfaction of six Bangladesh selected
telecommunication firms. Results of the research show that working conditions significantly
influenced employees’ job satisfaction. Amongst the study recommendations was that employees
should be given autonomy in the workplace, and the companies should also provide necessary
equipment’s for employees to perform their job effectively and efficiently. Whereas this study
focused the telecommunication sector in Bangladesh, and focusing on different independent
variables, this study focuses on the Kenyan hotel industry, hence the difference.
Painoli and Joshi (2012) analyzed the relationship between employees’ working conditions –
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