1 / 6100%
Compensation and Employee Retention
Generally, compensation can be defined as either a monetary reward for a person who
has either been injured or suffered loss, or a non-financial benefit awarded to an
employee by the employer as an appreciation or a motivation (Bronchetti & McInerney,
2017). Non- financial benefits such as mortgages, diverse insurance covers for workers
and allowances constitute the notion of compensation.
The main indicators of compensation as used in various organizations include
commensurate salaries and wages, overtime payments, annual bonus, equitable payments
for working during holidays (Wambugu & Ombui, 2013; Yang, 2011). Organizations
have unique packages which they provide to their staff to compensate them for their
inputs. In most cases, organizations have established salary grading structures and
payment
schedules for other non-recurring benefits. That notwithstanding, organizations have
always exploited the value of compensation to attract expertise and excellence in their
human resource (Sharew, 2018).
Globally, research demonstrates that compensation significantly minimizes employee
turnover and is important in enhancing employee loyalty. Brown, Bosselman and
Thomas (2016) observe that non-financial compensation in form of quality work
environment has significant influence on employee turnover intentions. Lack of
compensation exposes companies to unsatisfactory working environment. Williams,
McDaniel and Ford (2007) found out that employees remain committed where
companies communicate their compensation policies.
In Australia and Europe, both private and public firms reported how the amount of
compensation was positively correlated with hierarchical mobility and obligations of
staff. This meant that, the higher the responsibility in a hierarchical structure, the weighty
the compensation of an employees. Many employees view such mobility and respective
compensation as motivating and minimizes overall staff turnover (Mwangi, 2017).
The banking industry in Ghana was reported by Chiekezie (2017) to be experiencing
high employee’s turnover. A key solution to this challenge was noted to be the lack of
commensurate compensation among commercial banks in Ghana hence the frequent
mobility of staff.
Kumur (2013) investigated employees’ benefits as a predictor for staff retention in
hospitality industry in India. The study utilized interview and analyzed documents from
exit interview recorders to collect data from 32 restaurant SMEs. It observed a strong
link between the employees’ compensation package and turnover. The study
recommended
need for better compensation policy owing to its impacts on employee engagement and
related other related merits that would minimize the need to look for other jobs.
The company’s scheme for rewarding workers is an instrumental tool for encouraging
retention and excellence. Although there is a great deal of inter-individual variation in
understanding the significance of financial rewards for employee retention, there is
enough literature that demonstrates the connection between compensation and employee
retention.
Recognition and Employee Retention
Recognition can be defined as appreciation with a show of gratitude. The principle of
positive reinforcement is founded on the principle that the actions and activities that
attract rewards are likely to recur. Hence, employees who are appreciated feel inspired to
better their performance (Sutherland, 2008). Within an organization, status system is a
vital tool for motivation. For this reason, recognition schemes should be founded on
competence, skills and talents of employees in organizations (Wambugu & Ombui,
2013).
Employee recognition may entail tangible and non-tangible items. It is usually
characterized by appreciation programs (oral and non-oral), allowing staff to participate
in decision making, delegation of authority, cash rewards, recognition certificates,
recognition ceremonies, and others (Wambugu & Ombui, 2013).
Managers who appreciate that performing employees are harder to keep usually use
recognition and reward program to steer their organizations to great success. Reward
schemes can either be official or unofficial (Uddin, Das & Rahman, 2008). Formal
reward programs offer material incentives to employees, while informal programs
provide positive feedback by way of verbal praise.
Although some employers may dismiss reward programs as expensive, Wairimu and Ndeto
(2019) observes that motivation tool of rewards raise employee morale, lowers their stress
and absenteeism; and further reduces employee turnover. As such, much as employees benefit
from reward programs, the employer too benefits from increased employee productivity and
minimized costs related to turnover rates.
Different employees have preferences in so far as recognition is concerned. As such,
employers should customize recognition (Samuel & Chipunza, 2009), and avoid the error
recognizing the wrong person. It is also crucial that recognition be made consummate to the
degree of achievement. Poulston (2008) observes that there is low employee turnover in
institutions where employees included in decision making.
REFERENCES
Abdulkadir, L. (2018). Influence of work-life balance on employee performance at the cabinet
affairs office, Kenya (University of Nairobi).
http://erepository.uonbi.ac.ke/bitstream/handle/11295/106022/LULA%20ABDU
LKADIR.pdf?sequence=1&isAllowed=y
Adams, J. S. (1965). Inequity in social exchange. Advances in experimental social
psychology. Academic Press.
Adekanye, E., & Nduka, S. (2017). Work-family conflict, job satisfaction and job
performance of female librarians in nine selected federal academic libraries in
south-west, Nigeria. Journal of Applied Information Science and Technology,
10(2), 215–277.
https://pdfs.semanticscholar.org/8452/3f3308bb0a0bb1729190dcf6cf559dc47f96.
pdf?_ga=2.75246162.1545720217.1591257761-983259724.1591257761
Agha, K., Azmi, F. T., & Irfan, A. (2017). Work-life balance and job satisfaction: An
empirical study focusing on higher education teachers in Oman. International
Journal of Social Science and Humanity, 7(3), 164 - 171.
http://www.ijssh.org/vol7/813-HA00017.pdf.
Alkandari, Q., & Hammad, A. A. (2009). Employees retention in private sector an
exploratory study in the State of Kuwait, (unpublished Master thesis), Open
University Malaysia. https://www.scribd.com/doc/55622649/Employees-
Retention-in-Private-Sector-an-Exploratory-Study-in-the-State-of-Kuwait
Allen, P. B. (2013). Compensation, benefits and employee turnover strategies for
retaining top talent. Compensation & Benefits Review, 45(3), 171–175
10.1177/0886368713494342
Al-Omar, A.A., Qablan, A.M., & Khasawnneh, S.M., (2009). Faculty member’s intention to
stay in Jordanian Public Universities. International Journal of Applied Educational
Studies, 1(1), 26-42. https://go.gale.com/ps/anonymous?id=GALE
%7CA180029990&sid=googleScho
lar&v=2.1&it=r&linkaccess=abs&issn=1996773X&p=AONE&sw=w
Al-Zawahreh, A. & Al-Madi, F., (2012). The Utility of Equity theory in enhancing
Organizational effectiveness. European Journal of Economics, Finance and
Administrative Sciences, 46(1), 158-170.
https://eis.hu.edu.jo/deanshipfiles/pub105362403.pdf
Amutuhaire, T. (2010). Terms of Service and Job Retention among Academic Staff
(unpublished Doctoral Dissertation), Makerere University, Kampala.
http://www.mak.ac.ug/documents/Makfiles/theses/Amutuhaire_Tibelius.pdf
Armstrong, M, (2005). Armstrong’s handbook of reward management practice:
improving performance through reward, (3rd ed.). Kogan page.
Armstrong, M. (2012). Strategic human resource management, (3th ed.). Translated by
mohammad arabi and omid mahdieh, Tehran, Cultural research office.
Armstrong, M. (2011). Increasing the effectiveness of reward management. Employee
Relations, 33(2), 106-120. 10.1108/01425451111096668
Atif, A., Kashif, U.R., Ijaz, U.R., Muhammad, A.K., & Asad, A.H., (2011). Impact of
Organizational Commitment on Job Satisfaction and Employee in Pharmaceutical
Industry. African Journal of Business Management, 5(17), 7316-7324.
https://academicjournals.org/journal/AJBM/article-full-text-pdf/7A8BF3415549.
Bartlomiejczuk, G., (2015). How do recognition programs impact employee engagement and
how have companies with a large global footprint structured such programs
to drive results? http://digitalcommons.ilr.cornell.edu/student/90
Bronchetti, E. T., & McInerney, M. (2017). Does increased access to health insurance
impact claims for workers' compensation? Evidence from Massachusetts health care
reform. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3000944
Brown, E. A., Bosselman, R. H., & Thomas, N. J. (2016). Are hospitality graduates making
too many compromises? What they give up may lead to turnover. Journal of Human
Resources in Hospitality & Tourism, 15(2), 133-146.
https://doi.org/10.1080/15332845.2016.1084853
Brundage, H., & Koziel, M., (2010). Retaining top talent.
https://www.journalofaccountancy.com/issues/2010/may/20091931.html
Bryman, A., (2008). Integrating quantitative and qualitative research: how is it done?’
Qualitative research, 6(1), 97 – 113. Sage publisher.
Cargan, L., (2007). Doing Social Research. Rowman & Littlefield Publishers Inc.
Cavico, F.J. & Mujtaba, B.G., (2010). An assessment of business schools' student
retention, accreditation, and faculty scholarship challenges. Contemporary
Issues in Education Research, 3(1), 107-118.
https://files.eric.ed.gov/fulltext/EJ1072549.pdf
Chabbra, N.L. & Mishra, A., (2013). Talent Management and employer branding:
Retention battle strategies. The Icfaian Journal of Management research, 7(11), 50-
61. https://www.iupindia.in/1108/IJMR_Talent_Management_50.html
Chemmanur, T. J., Cheng, Y., & Zhang, T. (2013). Human capital, capital structure, and
employee pay: An empirical analysis. Journal of Financial Economics, 110(2), 478-
502.
https://www.sciencedirect.com/science/article/abs/pii/S0304405X13001980
Cherry, K. (2015). Gender schema theory.
https://www.sciencedirect.com/topics/psychology/gender-schema-theory
Chiboiwa, M. W., Samuel, M. O., & Chipunza, C. (2010). An examination of employee
retention strategy in a private organisation in Zimbabwe. African Journal Of
Business Management, 4(10), 2103-2109.
http://academicjournals.org/journal/AJBM/article-full-text-pdf/46CBCBC28654
Students also viewed