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Running Head: RST Carports and Metal Roofing
RST Carports and Metal Roofing
Student name
Institution
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RST Carports and Metal Roofing
Experience levels of Employees
A comparison between the current and previous leaders at RST shows previous
management has more experience. The previous RST president, for instance, has about 37 years
of experience, whereas the current president has no experience when he begins his role.
Similarly, the operations manager had no experience before starting at RST in 2017, whereas the
previous manager had more than 30 years of experience. In the current management, the critical
position of purchasing and materials manager is headed by an individual with no previous
experience, whereas previously, four managers served under these roles whereby the materials
manager had 37 years of experience, the first purchasing manager had about 30 years’
experience, and those succeeding him had more than two years’ experience in the role. The
difference in experience levels is likely to cause a decline in performance. Previous management
recorded high-performance levels because years of experience allowed for better handling of
company issues.
How Leadership Styles Could Have Affected the Changes at RST
Although change is a critical factor in gaining a competitive advantage in today's
business environment, it is common for employees to show resistance. Leaders play a crucial
role in ensuring employees are receptive to change. In The RST case study, the outgoing
leadership used different leadership styles from the incoming administration, possibly affecting
the organization's performance. The previous president used servant leadership, showing concern
for the employees by addressing their needs. Servant leadership emphasizes satisfying employee
needs for long-term success (Mansaray, 2019). The previous president provided support to
employees to assist them in achieving their goals. The environment created by this leader
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ensured that employees were motivated to share their idea and participated in the decision-
making process.
However, the new president uses transactional leadership, which focuses on achieving
short-term goals rather than long-term ones. Under this leadership style, the president is in
charge of decision-making. The leader's primary focus is meeting the organization's expectations
by operating within the systems. A leader emphasizes efficiency in business operations and
supports systems that reinforce the existing structures for performance (Mansaray, 2019).
Transactional leadership is different from servant leadership which is most likely why the
organization is failing. Employees are used to another system and need a leadership style that
eases them into the change.
Research shows that transformational leadership style could have affected change at RST.
Transformational leadership identifies the needs of the employees and establishes ways of
addressing them. This leadership style emphasizes the value of the employees to the organization
(Mansaray, 2019). Transformational leadership identifies and addresses the causes of problems,
preventing problems from arising within the organization. Transformational leaders can
influence employees to work towards achieving organizational goals and potentially exceed
expectations because this leadership style identifies employees' needs and encourages them to be
innovative. A transformational leader could have potentially influenced RST employees to
accept change.
How Decision Styles Could Have Affected the Changes at RST
Previous management used a democratic management decision style to lead the
employees, whereas most new directions used autocratic. Democratic leaders allow for the
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participation of employees in the decision-making process, which is different from authoritarian
leaders (Mansaray, 2019). Autocrats issue instructions that employees should carry out. While an
autocratic decision-making style could work effectively for some organizations, it may not be the
case for RST. RST employees are used to hearing their opinions and making input on company
decisions. A decision-making style ensuring employees provide their information could have
affected the employees' acceptance of the change (Mansaray, 2019). The president, in particular,
uses autocratic decision-making, setting the pace for organizational activities. Most leaders,
therefore, use this decision style to influence the acceptance of change.
How Types of Power Could Have Affected the Changes at RST
An analysis of new management power shows that most are acquired through coercion.
Often, this method of power yields resistance from employees. Coercive power, such as that
exercised by a new president, yield compliance but fail to influence employees to support change
(Peyton et al., 2019). The previous CEO had referent power, which meant his capacity to
influence the employees was high. Referent power supports other employees and thus is a
significant source of influence (Peyton et al., 2019). These power dynamics affected the
perception of change in RST. Employees had to witness a shift from referent to coercion in the
topmost position, thus a likely source of resistance.
A Pareto Analysis of the Three Main Problems That Could Have Affected the Changes at
RST
Three main problems that could have affected the change at RST include the introduction
of a new management style, changes in the structure of the organization and redefinition of the
role of employees in the organization. For most employees, change means getting uncomfortable
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RST Carports and Metal Roofing
as normality is disrupted. Therefore, leaders must help employees ease the transition gradually
(Mansaray, 2019). In RST's case, the new management brought new changes to a company that
had existed for several years and, therefore, possibly had employees who had worked for long
periods at RST. These employees needed assistance to work with new management rather than a
new set of work rules.
The change at RST was affected by new management introducing a new organizational
structure that involved laying off vital managerial positions and having individuals with little
experience running them. For a large company, These administrative positions serve a purpose in
the organization's performance and employee management (Mansaray, 2019). The new
leadership dissolved some essential functions to form one unit for management. This move was
reflected in the quality of the product as the rate decreased due to problems with sourcing and
management.
For years, employees at RST were defined as critical stakeholders in the decision-making
process. With the change, employees lost this position and their position at the company was
threatened (Leitão et al., 2019). The new management also forced a deduction on the employees'
salaries, creating an unsatisfied and demotivated workforce. If addressed as the causes of the
problems in the organization, these three problems could turn the performance of RST.
Recommendations
RST management should consider changing their leadership approaches. Employees at
RST were used to leaders who encouraged their growth and listened to their ideas. However,
New management has brought leadership styles that limit employees from being innovative or
contributing to ways the company can improve its performance. Most leaders are autocratic,
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which harms performance, especially in a changing environment (Mansaray, 2019). Leaders
should explore transformational leadership in this changing environment.
The new management at RST should address the concerns of its employees. The
organization's problems arise from the failure to look at the needs of the employees and manage
them (Leitão et al., 2019). Employees need better working conditions, such as training for new
and old employees for safety purposes. The employees also need better management to ensure
work runs smoothly and their opinions are listened to. RST employees need better compensation
for their work and should not be forced to have salary deductions. Under compensated,
employees are likely not to give their best work (Leitão et al., 2019). The employees should not
be forced to work overtime, and their jobs threatened when they fail to report for overtime work.
The company should realize the value of its human workforce and use it to get good performance
in the right ways.
The management at RST needs to establish ways of retaining talent within the
organization. Retaining talent is cheaper than hiring new employees (Tamunomiebi & Worgu,
2020). However, RST has a high turnover rate in specialists, and the new hires cannot effectively
carry out the tasks of employees who have left for other companies or quit. The company
continues to suffer from poor quality production and poor performance. Lose of talent, especially
in managerial positions, has caused a lot of disgruntling among employees. Problems such as
conflicts among employees that used to be non-existent have now arisen, and new management
cannot deal with these issues. Retaining talent should save the company from further poor
performance.
Biblical Integration
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Biblically God strengthens and supports his people. This principle relates to this topic as
God is a leader who leads many people. As humans, we are supposed to emulate his example,
and in this case, it is the responsibility of leaders to support those below them in achieving their
goals.
Conclusion
The current management decisions by the new president of RST disregard the foundation
on which RST was built. The organization has consistently profited by valuing its employees and
addressing their concerns. The organization's poor performance after the change has been caused
by management treating employees as replaceable, which has caused high turnover. Differences
in leadership styles, such as the president using transformational leadership, could turn the
organization around from failure to what it once was.
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References
Leitão, J., Pereira, D., & Gonçalves, Â. (2019). Quality of work life and organizational
performance: Workers' feelings of contributing, or not, to the organization's
productivity. International journal of environmental research and public health, 16(20),
3803.
Mansaray, H. E. (2019). The role of leadership style in organisational change management: a
literature review. Journal of Human Resource Management, 7(1), 18-31.
Peyton, T., Zigarmi, D., & Fowler, S. N. (2019). Examining the relationship between leaders'
power use, followers' motivational outlooks, and followers' work intentions. Frontiers in
psychology, 9, 2620.
Tamunomiebi, M. D., & Worgu, V. O. (2020). Talent management and organizational
effectiveness. Journal of Contemporary Research in Social Sciences, 2(2), 35-45.