Organizational behavior set 1
Q1) a) Define Organisational Behaviour. Explain Autocratic & custodial modelsof OB. [10]
b) Define management. Explain various functions of management. [15]
Q2) Elaborate A.H. Maslow’s need hierarchy theory of motivation. 15]
Q3) Define leadership. Explain the styles of leadership. [15]
Q4)What do you mean by planning. Explain the purpose, planning premises andMBO. [15]
Q5) What is departmentation. Explain line & staff authority and de-centralisation.[15]
Q6) Explain the concept of conflict management & explain the process. [15]
Q7) Write short notes on (any three) [15]
1. Formal organisation & Informal groups.
2. Control techniques.
3. Organisational commitment
4. Job satisfaction
5. Steps in the decision-making process.
Set 2
Q1) a) Define Organisational Behaviour. State its importance and scope. [10]
b) Elaborate the contributions put forth by F.W. Taylor & Henry Fayol towards the evolution of
management thoughts. [15]
Q2) Define planning. Explain the steps involved in planning and state the limitations in
planning. [12]
Q3) Explain the meaning of personality. What are the determinants of personality? [12]
Q4) Define Decision making. Explain its importance and process. [12]
Q5) Short notes (any three) [12]
Maslow’s theory of need Hierarchy
Stress as a motivator
Leadership styles
Decentralisation
Process of controlling
Q6) Case study [9]
Giridhar had come a long way from when he joined R.P. Communications (having a turnover
ofRs. 20 lakhs) as a trainee artist in 1995 and today he had come to occupy the position of
Creative Head at R.P. Communications (with a turnover ofRs. 15 crores). As a young trainee (in
1995), Giri (as Giridhar is addressed by his colleagues) has been an amicable personality, he had
always displayed keenness to gain knowledge – learn more, many-visible traits of creativity – in
the sense try to make “unique”/different from others presentations, willing to share information
and so on. It was typically these qualities of Giri which made him approachable to others and
appreciated by one and all and also saw him rising in the organisation structure.
Nicky Tanwar, the Creative Director at R.P. Communications, who had known Giri right from
the time he had joined R.P. Communications as a trainee, was surprised and recalling the
contents of the just-concluded meeting with the members of the creative team at R.P.
Communications. Meena (a recent recruit at R.P. had said: “Madam, Giri sir, scares the hell out
