What are the situational perspectives on leadership?
Liberty University
AVIA 245 Aviation Leadership
Professor: Jim Molloy
2022
What are the situational perspectives on leadership?
As early as 1948, Ralph Stogdill stated that “the qualities, characteristics, and skills required in a
leader are determined to a large extent by the demands of the situation in which he is to function as a
leader.” In addition, it had been observed that two major leader behaviors, initiating structure and
consideration, didn’t always lead to equally positive outcomes. That is, there are times when initiating
structure results in performance increases and follower satisfaction, and there are times when the
results are just the opposite. Contradictory findings such as this lead researchers to ask “Under what
conditions are the results positive in nature?” and “When and why are they negative at other times?”
Obviously, situational differences and key contingencies are at work.
Several theories have been advanced to address this issue. These are Fiedler’s contingency theory
of leadership, the path-goal theory of leader effectiveness, Hersey and Blanchard’s life cycle theory,
cognitive resource theory, the decision tree, and the decision process theory.71 We explore two of the
better-known situational theories of leadership, Fred Fiedler’s contingency model and Robert J. House’s
path-goal theory, here. Victor Vroom, Phillip Yetton, and Arthur Jago’s decision tree model also applies.
Fiedler’s Contingency Model
One of the earliest, best-known, and most controversial situation-contingent leadership theories
was set forth by Fred E. Fiedler from the University of Washington. This theory is known as the
contingency theory of leadership. According to Fiedler, organizations attempting to achieve group
effectiveness through leadership must assess the leader according to an underlying trait, assess the
situation faced by the leader, and construct a proper match between the two.
The Leader’s Trait
Leaders are asked about their least-preferred coworker (LPC), the person with whom they least like
to work. The most popular interpretation of the LPC score is that it reflects a leader’s underlying
disposition toward others—for example: pleasant/unpleasant, cold/warm, friendly/unfriendly, and
untrustworthy/trustworthy. (You can examine your own LPC score by completing the LPC self-
assessment on the following page.)
Fiedler states that leaders with high LPC scores are relationship oriented—they need to develop and
maintain close interpersonal relationships. They tend to evaluate their least-preferred coworkers in
fairly favorable terms. Task accomplishment is a secondary need to this type of leader and becomes
important only after the need for relationships is reasonably well satisfied. In contrast, leaders with low
LPC scores tend to evaluate the individuals with whom they least like to work fairly negatively. They are
task-oriented people, and only after tasks have been accomplished are low-LPC leaders likely to work on
establishing good social and interpersonal relations.
The Situational Factor
Some situations favor leaders more than others do. To Fiedler, situational favorableness is the
degree to which leaders have control and influence and therefore feel that they can determine the
outcomes of a group interaction. Several years later, Fiedler changed his situational factor from
situational favorability to situational control—where situational control essentially refers to the degree
to which a leader can influence the group process. Three factors work together to determine how
favorable a situation is to a leader. In order of importance, they are (1) leader-member relations—the
degree of the group’s acceptance of the leader, their ability to work well together, and members’ level
of loyalty to the leader; (2) task structure—the degree to which the task specifies a detailed,
unambiguous goal and how to achieve it; and (3) position power—a leader’s direct ability to influence
group members.
Leader-Situation Matches
Some combinations of leaders and situations work well; others do not. In search of the best
combinations, Fiedler examined a large number of leadership situations. He argued that most leaders
have a relatively unchangeable or dominant style, so organizations need to design job situations to fit
the leader.
While the model has not been fully tested and tests have often produced mixed or contradictory
findings, Fiedler’s research indicates that relationship-oriented (high-LPC) leaders are much more
effective under conditions of intermediate favorability than under either highly favorable or highly
unfavorable situations. Fiedler attributes the success of relationship-oriented leaders in situations with
intermediate favorability to the leader’s nondirective, permissive attitude; a more directive attitude
could lead to anxiety in followers, conflict in the group, and a lack of cooperation.
For highly favorable and unfavorable situations, task-oriented leaders (those with a low LPC) are
very effective. As tasks are accomplished, a task-oriented leader allows the group to perform its highly
structured tasks without imposing more task-directed behavior. The job gets done without the need for
the leader’s direction. Under unfavorable conditions, task-oriented behaviors, such as setting goals,
detailing work methods, and guiding and controlling work behaviors, move the group toward task
accomplishment.
As might be expected, leaders with mid-range LPC scores can be more effective in a wider range of
situations than high- or low-LPC leaders. Under conditions of low favorability, for example, a middle-LPC
leader can be task oriented to achieve performance, but show consideration for and allow
organizational members to proceed on their own under conditions of high situational favorability.
Controversy over the Theory
Although Fiedler’s theory often identifies appropriate leader-situation matches and has received
broad support, it is not without critics. Some note that it characterizes leaders through reference to
their attitudes or personality traits (LPC) while it explains the leader’s effectiveness through their
behaviors—those with a particular trait will behave in a particular fashion. The theory fails to make the
connection between the least-preferred coworker attitude and subsequent behaviors. In addition, some
tests of the model have produced mixed or contradictory findings. Finally, what is the true meaning of
the LPC score—exactly what is being revealed by a person who sees their least-preferred coworker in
positive or negative terms? Robert J. House and Ram N. Aditya recently noted that, in spite of the
criticisms, there has been substantial support for Fiedler’s theory.
Path-Goal Theory
Robert J. House and Martin Evans, while on the faculty at the University of Toronto, developed a
useful leadership theory. Like Fiedler’s, it asserts that the type of leadership needed to enhance
organizational effectiveness depends on the situation in which the leader is placed. Unlike Fiedler,
however, House and Evans focus on the leader’s observable behavior. Thus, managers can either match
the situation to the leader or modify the leader’s behavior to fit the situation.
The model of leadership advanced by House and Evans is called the path-goal theory of leadership
because it suggests that an effective leader provides organizational members with a path to a valued
goal. According to House, the motivational function of the leader consists of increasing personal payoffs
to organizational members for work-goal attainment, and making the path to these payoffs easier to
travel by clarifying it, reducing roadblocks and pitfalls, and increasing the opportunities for personal
satisfaction en route.
Effective leaders therefore provide rewards that are valued by organizational members. These
rewards may be pay, recognition, promotions, or any other item that gives members an incentive to
work hard to achieve goals. Effective leaders also give clear instructions so that ambiguities about work
are reduced and followers understand how to do their jobs effectively. They provide coaching, guidance,
and training so that followers can perform the task expected of them. They also remove barriers to task
accomplishment, correcting shortages of materials, inoperative machinery, or interfering policies.
An Appropriate Match
According to the path-goal theory, the challenge facing leaders is basically twofold. First, they must
analyze situations and identify the most appropriate leadership style. For example, experienced
employees who work on a highly structured assembly line don’t need a leader to spend much time
telling them how to do their jobs—they already know this. The leader of an archeological expedition,
though, may need to spend a great deal of time telling inexperienced laborers how to excavate and care
for the relics they uncover.
Second, leaders must be flexible enough to use different leadership styles as appropriate. To be
effective, leaders must engage in a wide variety of behaviors. Without an extensive repertoire of
behaviors at their disposal, a leader’s effectiveness is limited. All team members will not, for example,
have the same need for autonomy. The leadership style that motivates organizational members with
strong needs for autonomy (participative leadership) is different from that which motivates and satisfies
members with weaker autonomy needs (directive leadership). The degree to which leadership behavior
matches situational factors will determine members’ motivation, satisfaction, and performance.
Behavior Dimensions
According to path-goal theory, there are four important dimensions of leader behavior, each of
which is suited to a particular set of situational demands.
Supportive leadership—At times, effective leaders demonstrate concern for the well-being and
personal needs of organizational members. Supportive leaders are friendly, approachable, and
considerate to individuals in the workplace. Supportive leadership is especially effective when an
organizational member is performing a boring, stressful, frustrating, tedious, or unpleasant task. If a task
is difficult and a group member has low self-esteem, supportive leadership can reduce some of the
person’s anxiety, increase his confidence, and increase satisfaction and determination as well.
Directive leadership—At times, effective leaders set goals and performance expectations, let
organizational members know what is expected, provide guidance, establish rules and procedures to
guide work, and schedule and coordinate the activities of members. Directive leadership is called for
when role ambiguity is high. Removing uncertainty and providing needed guidance can increase
members’ effort, job satisfaction, and job performance.
Participative leadership—At times, effective leaders consult with group members about job-
related activities and consider their opinions and suggestions when making decisions. Participative
leadership is effective when tasks are unstructured. Participative leadership is used to great effect when
leaders need help in identifying work procedures and where followers have the expertise to provide this
help.
Achievement-oriented leadership—At times, effective leaders set challenging goals, seek
improvement in performance, emphasize excellence, and demonstrate confidence in organizational
members’ ability to attain high standards. Achievement-oriented leaders thus capitalize on members’
needs for achievement and use goal-setting theory to great advantage.
Cross-Cultural Context
Gabriel Bristol, the CEO of Intelifluence Live, a full-service customer contact center offering
affordable inbound customer service, outbound sales, lead generation and consulting services for small
to mid-sized businesses, notes “diversity breeds innovation, which helps businesses achieve goals and
tackle new challenges.” Multiculturalism is a new reality as today’s society and workforce become
increasingly diverse. This naturally leads to the question “Is there a need for a new and different style of
leadership?”
The vast majority of the contemporary scholarship directed toward understanding leaders and the
leadership process has been conducted in North America and Western Europe. Westerners have
“developed a highly romanticized, heroic view of leadership.” Leaders occupy center stage in
organizational life. We use leaders in our attempts to make sense of the performance of our groups,
clubs, organizations, and nations. We see them as key to organizational success and profitability, we
credit them with organizational competitiveness, and we blame them for organizational failures. At the
national level, recall that President Reagan brought down Communism and the Berlin Wall, President
Bush won the Gulf War, and President Clinton brought unprecedented economic prosperity to the
United States during the 1990s.
This larger-than-life role ascribed to leaders and the Western romance with successful leaders raise
the question “How representative is our understanding of leaders and leadership across cultures?” That
is, do the results that we have examined in this chapter generalize to other cultures? Geert Hofstede
points out that significant value differences (individualism-collectivism, power distance, uncertainty
avoidance, masculinity-femininity, and time orientation) cut across societies. Thus, leaders of culturally
diverse groups will encounter belief and value differences among their followers, as well as in their own
leader-member exchanges.
There appears to be consensus that a universal approach to leadership and leader effectiveness
does not exist. Cultural differences work to enhance and diminish the impact of leadership styles on
group effectiveness. For example, when leaders empower their followers, the effect for job satisfaction
in India has been found to be negative, while in the United States, Poland, and Mexico, the effect is
positive. The existing evidence suggests similarities as well as differences in such areas as the effects of
leadership styles, the acceptability of influence attempts, and the closeness and formality of
relationships. The distinction between task and relationship-oriented leader behavior, however, does
appear to be meaningful across cultures. Leaders whose behaviors reflect support, kindness, and
concern for their followers are valued and effective in Western and Asian cultures. Yet it is also clear
that democratic, participative, directive, and contingent-based rewards and punishment do not produce
the same results across cultures. The United States is very different from Brazil, Korea, New Zealand, and
Nigeria. The effective practice of leadership necessitates a careful look at, and understanding of, the
individual differences brought to the leader-follower relationship by cross-cultural contexts.