/HJDO'LPHQVLRQVRI1XUVLQJ
3UDFWLFH
)RUDGGLWLRQDODQFLOODU\PDWHULDOVUHODWHGWRWKLVFKDSWHUSOHDVHYLVLWWKH3RLQW
5DPRQH6FRWW
5DPRQHD\HDUROGPDQKDGVXUJHU\WRUHSDLUDIUDFWXUHGKLSHDUOLHULQWKH
GD\+LVQXUVHMXVWDGPLQLVWHUHGDGRVHRIDQLQWUDYHQRXVDQWLELRWLFWKDWKDGEHHQ
SUHVFULEHGIRUDGLIIHUHQWSDWLHQW
0HUHGLWK%HGIRUG
0HUHGLWKLVWKHPRWKHURIDWHUPLQDOO\LOOFKLOGZLWKDEUDLQWXPRUZKRLVDGPLWWHGWR
DUHVLGHQWLDOKRVSLFHIRUEHWWHUSDLQDQGV\PSWRPPDQDJHPHQW2QHPRUQLQJVKH
WHOOVWKHQXUVHߡ,ߞPYHU\XQKDSS\ZLWKWKHFDUHP\VRQLVUHFHLYLQJ,ߞPJRLQJWR
WDONZLWKP\DWWRUQH\DVVRRQDVSRVVLEOHWRSUHVVFKDUJHVDJDLQVWWKHKRVSLFHߢ
(OOD5RGULJXH]
(OODDQ\HDUROGJLUOFRPHVWRWKHHPHUJHQF\GHSDUWPHQW('ZLWKDULJKW
IRUHDUPIUDFWXUH6KHUHTXLUHVGLD]HSDPVHGDWLRQIRUDFORVHGUHGXFWLRQ
SURFHGXUH7KH('ߞVSURWRFROIRUDGPLQLVWUDWLRQWRDFKLOGVWDWHVWKDWDKHDOWKFDUH
SURYLGHUPXVWEHSUHVHQWWKURXJKRXWWKHHQWLUHVHGDWLRQSURFHGXUH2QHRIWKH
KHDOWKFDUHSURYLGHUVKDVEHHQZRUNLQJKLVWKKRXUDQGWKH('LVRYHUIORZLQJ
+HRUGHUVWKHQXUVHWREHJLQWKHVHGDWLRQSURWRFROVWDWLQJWKDWKHZLOOEHEDFNLQ
WKHURRPLQPLQXWHV
/HDUQLQJ2EMHFWLYHV
$IWHUFRPSOHWLQJWKHFKDSWHU\RXZLOOEHDEOHWRDFFRPSOLVKWKHIROORZLQJ
'HILQHߡODZߢDQGGHVFULEHIRXUVRXUFHVRIODZV
'HVFULEHWKHSURIHVVLRQDODQGOHJDOUHJXODWLRQRIQXUVLQJSUDFWLFH
,GHQWLI\WKHSXUSRVHRIFUHGHQWLDOLQJXVLQJDVH[DPSOHVDFFUHGLWDWLRQOLFHQVXUHRUUHJLVWUDWLRQ
DQGFHUWLILFDWLRQ
,GHQWLI\JURXQGVIRUVXVSHQGLQJRUUHYRNLQJDOLFHQVHRUUHJLVWUDWLRQ
'LIIHUHQWLDWHEHWZHHQLQWHQWLRQDOWRUWVDVVDXOWDQGEDWWHU\GHIDPDWLRQLQYDVLRQRISULYDF\
IDOVHLPSULVRQPHQWIUDXGDQGXQLQWHQWLRQDOWRUWVQHJOLJHQFH
(YDOXDWHSHUVRQDODUHDVRISRWHQWLDOOLDELOLW\LQQXUVLQJ
'HVFULEHWKHOHJDOSURFHGXUHWKDWRFFXUVZKHQDSODLQWLIIILOHVDFRPSODLQWDJDLQVWDQXUVHIRU
QHJOLJHQFH
'HVFULEHWKHUROHVRIWKHQXUVHDVGHIHQGDQWIDFWZLWQHVVDQGH[SHUWZLWQHVV
8VHDSSURSULDWHOHJDOVDIHJXDUGVLQQXUVLQJSUDFWLFH
([SODLQWKHSXUSRVHRILQFLGHQWUHSRUWV
'HVFULEHODZVDIIHFWLQJQXUVLQJSUDFWLFH
.H\7HUPV
DFFUHGLWDWLRQ
DVVDXOW
EDWWHU\
FHUWLILFDWLRQ
FRPPRQODZ
FUHGHQWLDOLQJ
FULPH
GHIDPDWLRQRIFKDUDFWHU
GHIHQGDQW
H[SHUWZLWQHVV
IDFWZLWQHVV
IHORQ\
IUDXG
LQFLGHQWUHSRUW
ODZ
OLDELOLW\
OLFHQVXUH
OLWLJDWLRQ
PDOSUDFWLFH
PLVGHPHDQRU
QHJOLJHQFH
SODLQWLII
URRWFDXVHDQDO\VLV
$
VHQWLQHOHYHQW
VWDWXWRU\ODZ
WRUW
ZKLVWOHEORZLQJ
VWKHUROHVDQGGXWLHVRIQXUVHVKDYHH[SDQGHGVRKDVRXUOHJDODFFRXQWDELOLW\,QWKHSDVW
PDQ\ QXUVHV ZRUNHG XQGHU WKH VXSHUYLVLRQ RI D KHDOWK FDUH SURYLGHU IHZ FDUULHG OLDELOLW\
LQVXUDQFHDQGHYHQLIDQXUVHߞVDFWLRQVGLUHFWO\FDXVHGKDUPWRDSDWLHQWWKHSULPDU\OLDELOLW\IRU
WKH QXUVLQJ DFWLRQ IHOO RQ WKH HPSOR\LQJ IDFLOLW\ RU KHDOWK FDUH SURYLGHU ,Q PRGHUQ SUDFWLFH
QXUVHVDVVHVVDQGGLDJQRVHSDWLHQWVDQGSODQLPSOHPHQWDQGHYDOXDWHQXUVLQJFDUH)XOOOHJDO
UHVSRQVLELOLW\ DQG DFFRXQWDELOLW\ IRU WKHVH QXUVLQJ DFWLRQV UHVW ZLWK WKH QXUVH 6HH WKH
DFFRPSDQ\LQJ5HIOHFWLYH3UDFWLFHER[RQSDJH IRU DQ H[DPSOH 1XUVHV DUH LQFUHDVLQJO\
WKHVXEMHFWVRIERWKFLYLODQGFULPLQDOQHJOLJHQFHFDVHVDQGDUHEHLQJEURXJKWWRFRXUWWRGHIHQG
WKHLUSUDFWLFH:KLOHQXUVHVVKRXOGQߞWSUDFWLFHLQFRQVWDQWIHDURIEHLQJVXHGLWZRXOGEHIRROLVK
QRWWROHDUQKRZWREHOHJDOO\SUXGHQW
$OWKRXJK PDQ\ QXUVHV FRQWLQXH WR ZRUN LQ WUDGLWLRQDO VHWWLQJV OLNH KRVSLWDOV DQG ORQJWHUP
FDUHIDFLOLWLHVPRUHQXUVHVDUHZRUNLQJLQQRQWUDGLWLRQDOFRPPXQLW\VHWWLQJVVXFKDVKRPHFDUH
IDFLOLWLHVFOLQLFVGD\FDUHFHQWHUVDQGQXUVHPDQDJHGKHDOWKFHQWHUV$GYDQFHGSUDFWLFHQXUVHV
PD\KDYHLQGHSHQGHQWSUDFWLFHV,WLVFULWLFDOIRUQXUVHV WRGRFXPHQWWKHLUDFWLRQV FDUHIXOO\DQG
DFWLQZD\VWRSUHYHQWPDOSUDFWLFHDFFXVDWLRQV1XUVHVZKRZLVKWRDYRLGOHJDOFRQIOLFWVQHHGWR
GHYHORS WUXVWLQJ QXUVHߙSDWLHQW UHODWLRQVKLSV VDWLVILHG SDWLHQWV UDUHO\ VXH SUDFWLFH ZLWKLQ WKH
VFRSHRIWKHLUFRPSHWHQFHDQGLGHQWLI\SRWHQWLDOOLDELOLWLHVLQWKHLUSUDFWLFHDQGZRUNWRSUHYHQW
WKHP1XUVHVDUHOHVVOLNHO\WREHVXHGWKDQRWKHUKHDOWKFDUHSURIHVVLRQDOEHFDXVH WKH\ VSHQG
PRUHWLPHZLWKSDWLHQWVDQGWDNHWLPHWRDQVZHUWKHLUTXHVWLRQV
/(*$/&21&(376
$V\RXEHJLQSURIHVVLRQDOSUDFWLFHLWLVHVVHQWLDOWRXQGHUVWDQGKRZWKHODZGHILQHVWKHQXUVHߞV
OHJDOUHVSRQVLELOLWLHVDQGGXWLHV
'HILQLWLRQRI/DZ
$ ODZ LV D VWDQGDUG RU UXOH RI FRQGXFW HVWDEOLVKHG DQG HQIRUFHG E\ WKH JRYHUQPHQW WKDW LV
LQWHQGHGFKLHIO\WRSURWHFWWKHULJKWVRIWKHSXEOLF3XEOLFODZLVODZLQZKLFKWKHJRYHUQPHQWLV
LQYROYHGGLUHFWO\,WUHJXODWHVUHODWLRQVKLSVEHWZHHQSHRSOHDQGWKHJRYHUQPHQWߚIRUH[DPSOH
GHVFULELQJ WKH SRZHUV RI WKH JRYHUQPHQW 3ULYDWH ODZ DOVR FDOOHG FLYLO ODZ UHJXODWHV
UHODWLRQVKLSVDPRQJSHRSOH&LYLOODZLQFOXGHVODZVUHODWLQJWRFRQWUDFWVRZQHUVKLSRISURSHUW\
DQGWKHSUDFWLFHRIQXUVLQJPHGLFLQHSKDUPDF\DQGGHQWLVWU\&ULPLQDOODZDW\SHRISXEOLF
ODZFRQFHUQVVWDWHDQGIHGHUDOFULPLQDOVWDWXWHVZKLFKGHILQHFULPLQDODFWLRQVVXFKDVPXUGHU
PDQVODXJKWHUFULPLQDOQHJOLJHQFHWKHIWDQGLOOHJDOSRVVHVVLRQRIGUXJV
6RXUFHVRI/DZV
)RXU VRXUFHV RI ODZV H[LVW DW ERWK WKH IHGHUDO DQG VWDWH OHYHO FRQVWLWXWLRQV VWDWXWRU\ ODZ
DGPLQLVWUDWLYHODZDQGFRPPRQODZ
&RQVWLWXWLRQV
)HGHUDODQGVWDWHFRQVWLWXWLRQVLQGLFDWHKRZWKHIHGHUDODQGVWDWHJRYHUQPHQWVDUHFUHDWHGDQG
WKH\ JLYH DXWKRULW\ DQG VWDWH WKH SULQFLSOHV DQG SURYLVLRQV IRU HVWDEOLVKLQJ VSHFLILF ODZV
$OWKRXJK WKH\ FRQWDLQ UHODWLYHO\ IHZ ODZV FDOOHG FRQVWLWXWLRQDO ODZV FRQVWLWXWLRQV VHUYH DV
JXLGHVWROHJLVODWLYHERGLHV
5HIOHFWLYH3UDFWLFH&XOWLYDWLQJ46(1&RPSHWHQFLHV
&+$//(1*(72(7+,&$/$1'/(*$/6.,//6
7KLVSDVWVXPPHU,ZRUNHGLQWKHHPHUJHQF\GHSDUWPHQW('RIDYHU\UHSXWDEOH
KRVSLWDO2YHUDOO,IHOWWKDWWKHGHSDUWPHQWZDVDGHVLUDEOHZRUNLQJHQYLURQPHQWDQG
WKDWWKHUHODWLRQVKLSVEHWZHHQKHDOWKFDUHSURYLGHUVDQGQXUVHVZHUHYHU\RSHQ
+RZHYHURQHLQFLGHQWRFFXUUHGWKDW,IHOWSXWWKHSDWLHQWߞVVDIHW\DWULVN
(OOD5RGULJXH]DQ\HDUROGJLUOKDGFRPHWRWKH('ZLWKDULJKWIRUHDUPIUDFWXUH
6KHUHTXLUHGGLD]HSDPVHGDWLRQIRUDFORVHGUHGXFWLRQSURFHGXUH7KH('ߞVSURWRFRO
IRUDGPLQLVWUDWLRQIRUDFKLOGVWDWHVWKDWDKHDOWKFDUHSURYLGHUPXVWEHSUHVHQW
WKURXJKRXWWKHHQWLUHVHGDWLRQSURFHGXUH2QHRIWKHKHDOWKFDUHSURYLGHUVKDGEHHQ
ZRUNLQJIRUKRXUVDQGWKH('ZDVRYHUIORZLQJ+HRUGHUHGWKHQXUVHWREHJLQWKH
VHGDWLRQSURWRFROVWDWLQJWKDWKHZRXOGEHEDFNLQWKHURRPLQPLQXWHV7KHQXUVH
WDNLQJFDUHRIWKHSDWLHQWZDVDQHZJUDGXDWHDQGGLGQRWIHHOFRPIRUWDEOHJLYLQJWKH
GUXJDORQHEXWDOVRGLGQRWIHHOFRPIRUWDEOHVSHDNLQJXSWRWKHGRFWRU6KH
SURFHHGHGWRJRLQWRWKHURRPDQGLQMHFWWKHILUVWGRVHRIGLD]HSDPDJDLQVWSURWRFRO
7KLVQXUVLQJDFWLRQFRPSOHWHO\XQGHUPLQHGWKHSDWLHQWߞVVDIHW\EHFDXVHWKHQXUVH
QRWRQO\VWDWHGSUHYLRXVO\WKDWVKHGLGQRWIHHOFRPIRUWDEOHZLWKWKHVHGDWLRQ
SURFHGXUHEXWVKHDOVRZHQWDJDLQVWSURWRFRO6LQFHERWKWKHKHDOWKFDUHSURYLGHU
DQGWKHQXUVHKDGDGXW\WRIROORZWKHSURWRFROLIKDUPUHVXOWHGIURPWKHLUIDLOXUHWR
GRVRWKHUHZRXOGEHJURXQGVIRUQHJOLJHQFH$OWKRXJKWKHKHDOWKFDUHSURYLGHUZDV
DOVRUHVSRQVLEOHIRUJLYLQJWKHQXUVHRUGHUVDJDLQVWSURWRFROKHUREOLJDWLRQWRKHUVHOI
DQGWKHSDWLHQWVKRXOGKDYHEHHQWKHSULRULW\DQGWKXVVKHVKRXOGKDYHUHIXVHGWR
JLYHWKHGUXJXQWLOWKHKHDOWKFDUHSURYLGHUZDVLQWKHURRP
7KLQNLQJ2XWVLGH7KH%R[3RVVLEOH&RXUVHVRI$FWLRQ
+RSHDQGSUD\WKDWQRWKLQJKDSSHQVWRWKHSDWLHQWXQWLOWKHKHDOWKFDUHSURYLGHU
FRPHVEDFNLQWRWKHURRP
*HWWKHKHDOWKFDUHSURYLGHUEDFNLQWRWKHURRPLIKHUHIXVHVDQLQYLWDWLRQWREH
SUHVHQWUHSRUWWKLVWRVRPHRQHLQDOHDGHUVKLSSRVLWLRQ
$VNWKHQXUVHZK\VKHLVYLRODWLQJSURWRFRO
6HHNWKHKHOSRIP\SUHFHSWRULPPHGLDWHO\
(YDOXDWLQJD*RRG2XWFRPH+RZ'R,'HILQH6XFFHVV"
3DWLHQWLVEHQHILWHGRUDWWKHYHU\OHDVWQRWKDUPHG
7KHKHDOWKFDUHSURYLGHUQXUVHDQGXQLWOHDGHUVDFFHSWUHVSRQVLELOLW\IRUVDIHO\
LPSOHPHQWLQJSURWRFROV
$OOKHDOWKFDUHWHDPPHPEHUVGHPRQVWUDWHDFFRXQWDELOLW\IRUIDLOXUHVWRDGKHUHWR
SURWRFROV
3DWLHQWVDIHW\LVSXWILUVWHYHQZKHQWKLVPHDQVFKDOOHQJLQJRWKHUPHPEHUVRIWKH
WHDP
3HUVRQDO/HDUQLQJ+HUHߞVWRWKH)XWXUH
0\SUHFHSWRUWKHFKDUJHQXUVHUHDOL]HGWKDWWKHQXUVHZDVLQWKHURRP
DGPLQLVWHULQJWKHPHGLFDWLRQ2QFHKHUHDOL]HGWKLVKHLPPHGLDWHO\JRWWKHKHDOWK
FDUHSURYLGHUWRJRLQWRWKHSDWLHQWߞVURRP$IWHUWKHSURFHGXUHZDVFRPSOHWHG
VXFFHVVIXOO\KHGLVFXVVHGWKHLPSOLFDWLRQVRIERWKWKHQXUVHߞVDQGWKHGRFWRUߞV
DFWLRQVZLWKHDFKRIWKHPWRJHWKHUDQGVHSDUDWHO\,GLGQRWKDYHWLPHWRUHVSRQGWR
WKLVLQFLGHQWEHFDXVHWKHFKDUJHQXUVHKDGDFWHGVRTXLFNO\DQGDSSURSULDWHO\
2EYLRXVO\,WKLQNWKDWWKHQXUVHVKRXOGKDYHVSRNHQWRWKHKHDOWKFDUHSURYLGHU
DQGUHIXVHGWRJLYHWKHPHGLFDWLRQEXW,FDQXQGHUVWDQGKHUIHHOLQJVHVSHFLDOO\
EHLQJDQHZJUDGXDWH7KHHQWLUHVLWXDWLRQFDQEHYHU\LQWLPLGDWLQJEXWDVQXUVHV
RXUUHVSRQVLELOLW\LVWRWKHSDWLHQW%\QRWVWDQGLQJXSIRUWKHSDWLHQWDQGKHUVHOIWKH
QXUVHSXWWKHSDWLHQWLQGDQJHUDQGKHUVHOILQGDQJHUDQGGLGQRWKLQJWRFKDQJHWKH
FOLPDWHRIWKH('7KHH[SHULHQFHGDQGH[FHSWLRQDOO\FDSDEOHFKDUJHQXUVHZDVQRW
DIUDLGWRVWDQGXSWRWKHGRFWRU1RWRQO\GLGKLVDFWLRQVSXWWKHSDWLHQWߞVVDIHW\ILUVW
EXWKHDOVRGHPRQVWUDWHGWRWKHQXUVHP\VHOIDQGRWKHUQXUVHVWKDWLWLVLPSHUDWLYH
WKDWQXUVHVVWDQGXSIRUWKHPVHOYHVDQGSDWLHQWV
,EHOLHYHWKDWQRPDWWHUZKDWWKHFLUFXPVWDQFHLVQXUVHVQHHGWRVWDQGXSIRU
WKHPVHOYHVDQGWKHLUSDWLHQWVHVSHFLDOO\QRZZKHQRXUKHDOWKFDUHFOLPDWH\LHOGVWR
QXUVHVߞYRLFHVEHLQJKHDUG7KHRQO\ZD\WKDWQXUVHVߞUROHVDQGUHSXWDWLRQVZLOO
FKDQJHLVLIZHWKHQXUVHVVSHDNXSDQGVSHDNORXGO\5LJKWQRZZHKDYHD
XQLTXHRSSRUWXQLW\WRFKDQJHWKHZD\PHGLFLQHLVSUDFWLFHGWREHQHILWERWKSDWLHQWV
DQGQXUVHV,IDOOQXUVHVJUDEWKLVRSSRUWXQLW\DQGPDNHVRPHWKLQJRILWZHFDQUHDOO\
PDNHDGLIIHUHQFHEXWLWQHHGVWREHDFROOHFWLYHHIIRUWWREHVXFFHVVIXO5HJDUGOHVV
RIKRZVPDOOWKHSUREOHPLVLWPXVWEHDGGUHVVHG
-XOLD6WUREHO*HRUJHWRZQ8QLYHUVLW\
6(/)5()/(&7,212148$/,7<$1'6$)(7<
&203(7(1&,(6'(9(/23,1*.12:/('*(6.,//6$1'
$77,78'(6)25&217,18286,03529(0(17
+RZGR\RXWKLQN\RXZRXOGUHVSRQGLQDVLPLODUVLWXDWLRQ":K\":KDWGRHVWKLVWHOO
\RXDERXW\RXUVHOIDQGDERXWWKHDGHTXDF\RI\RXUVNLOOVIRUSURIHVVLRQDOSUDFWLFH"
+RZZDVWKHQXUVHߞVDFWLRQHWKLFDO"/HJDO"3OHDVHH[SODLQ:KDWRWKHUNQRZOHGJH
DWWLWXGHV VNLOOVDQG GR\RXQHHGWRGHYHORSWRFRQWLQXRXVO\LPSURYHWKHTXDOLW\DQG
VDIHW\RIFDUHIRUSDWLHQWVOLNH(OOD5RGULJXH]"
3DWLHQW&HQWHUHG&DUH:KDWUROHGLGHDFKPHPEHURIWKHQXUVLQJWHDPSOD\LQ
FUHDWLQJDSDUWQHUVKLSZLWK(OODߞVSDUHQWVWREHVWFRRUGLQDWHKHUFDUH":KDWVSHFLDO
WDOHQWVGR\RXEULQJWRFUHDWLQJWKLVSDUWQHUVKLS"
7HDPZRUNDQG&ROODERUDWLRQ4XDOLW\,PSURYHPHQW:KDWFRPPXQLFDWLRQVNLOOVGR
\RXQHHGWRLPSURYHWRHQVXUHWKDW\RXIXQFWLRQDVDFRPSHWHQWFDULQJDQG
UHVSRQVLEOHPHPEHURIWKHSDWLHQWFDUHWHDPDQGWKDW\RXREWDLQDVVLVWDQFHZKHQ
QHHGHG"+RZZRXOG\RXKDYHUHVSRQGHGLIRUGHUHGE\DKHDOWKFDUHSURYLGHUWR
EUHDNSURWRFRO":KDWVSHFLDOWDOHQWVGR\RXEULQJWRSURPRWLQJDZHOOIXQFWLRQLQJ
LQWHUGLVFLSOLQDU\WHDP"
6DIHW\(YLGHQFH%DVHG3UDFWLFH:KDWSULRULW\GLGDOOLQYROYHGLQ(OODߞVFDUHDFFRUG
WRKHUKHDOWKZHOOEHLQJDQGVDIHW\":KDWHYLGHQFHLQWKHQXUVLQJOLWHUDWXUHVXSSRUWV
SUDFWLFLQJDVGLUHFWHGE\WKLVSURWRFRO":KDWLQWKHVDIHW\OLWHUDWXUHGLFWDWHVKRZ
QXUVHVVKRXOGUHVSRQGLQVLPLODUVLWXDWLRQV"
,QIRUPDWLFV&DQ\RXLGHQWLI\WKHHVVHQWLDOLQIRUPDWLRQWKDWPXVWEHDYDLODEOHLQ(OOD
5RGULJXH]ߞVHOHFWURQLFUHFRUGWRVXSSRUWVDIHSDWLHQWFDUHDQGFRRUGLQDWLRQRIFDUH"
&DQ\RXWKLQNRIRWKHUZD\VWRUHVSRQGWRRUDSSURDFKWKHVLWXDWLRQ"
6WDWXWRU\/DZ
$OHJLVODWLYHERG\HQDFWV 6WDWXWRU\ODZVPXVWEHLQNHHSLQJZLWKERWKWKHIHGHUDOVWDWXWRU\ODZ
FRQVWLWXWLRQ DQG WKH VWDWH FRQVWLWXWLRQ 1XUVH SUDFWLFH DFWV DUH DQ H[DPSOH RI VWDWXWRU\ ODZV
7KHVH DUH GLVFXVVHG IXOO\ LQ WKH ODWHU VHFWLRQ HQWLWOHG ߡ3URIHVVLRQDO DQG /HJDO 5HJXODWLRQ RI
1XUVLQJ3UDFWLFHߢ
$GPLQLVWUDWLYH/DZ
([HFXWLYH RIILFHUV HJ WKH 3UHVLGHQW RI WKH 8QLWHG 6WDWHV VWDWH JRYHUQRUV DQG FLW\ PD\RUV
DGPLQLVWHU IDFLOLWLHV WKDW DPRQJ RWKHU IXQFWLRQV DUH UHVSRQVLEOH IRU ODZ HQIRUFHPHQW 7KHVH
IDFLOLWLHV KDYH WKH SRZHU WR PDNH DGPLQLVWUDWLYH UXOHV DQG UHJXODWLRQV LQ FRQIRUPLW\ ZLWK
HQDFWHGODZWKDWDFWDVODZVDQGDUHHQIRUFHDEOH%RDUGVRIQXUVLQJDUHDGPLQLVWUDWLYHIDFLOLWLHV
DWWKHVWDWHOHYHO7KHUXOHVDQGUHJXODWLRQVWKDWWKH\DGRSWDUHDGPLQLVWUDWLYHODZV$QH[DPSOH
RIDPXQLFLSDODGPLQLVWUDWLYHIDFLOLW\LVWKHFLW\ERDUGRIKHDOWK
&RPPRQ/DZ
7KH JRYHUQPHQW SURYLGHV IRU D MXGLFLDU\ V\VWHP ZKLFK LV UHVSRQVLEOH IRU UHVROYLQJ
FRQWURYHUVLHV,WLQWHUSUHWVOHJLVODWLRQDWWKHORFDOVWDWHDQGQDWLRQDOOHYHOVDVLWKDVEHHQDSSOLHG
LQVSHFLILFLQVWDQFHVDQGPDNHVGHFLVLRQVFRQFHUQLQJODZHQIRUFHPHQW$ERG\RIODZNQRZQDV
FRPPRQ ODZ KDV HYROYHG IURP WKHVH DFFXPXODWHG MXGLFLDU\ GHFLVLRQV &RPPRQ ODZ LV WKXV
FRXUWPDGHODZ0RVWODZLQYROYLQJPDOSUDFWLFHLVFRPPRQODZ
&RPPRQ ODZ LV EDVHG RQ WKH SULQFLSOH RI VWDUHGHFLVLV RU ߡOHW WKH GHFLVLRQ VWDQGߢ $IWHU D
GHFLVLRQ KDV EHHQ PDGH LQ D FRXUW RI ODZ WKH SULQFLSOH LQ WKDW GHFLVLRQ EHFRPHV WKH UXOH WR
IROORZ LQ RWKHU VLPLODU FDVHV 7KH FDVH WKDW ILUVW VHWV GRZQ WKH UXOH E\ GHFLVLRQ LV FDOOHG D
SUHFHGHQW&RXUWGHFLVLRQVFDQEHFKDQJHGEXWRQO\ZLWKVWURQJMXVWLILFDWLRQ&RPPRQODZKHOSV
SUHYHQWRQHVHWRIUXOHVIURPEHLQJXVHGWRMXGJHRQHSHUVRQDQGDQRWKHUVHWWRMXGJHDQRWKHU
SHUVRQLQVLPLODUFLUFXPVWDQFHV
7KH&RXUW6\VWHP
$ODZVXLWLVDFLYLODFWLRQEURXJKWLQDFRXUWRIODZ LVWKH SURFHVV RIEULQJLQJ DQG/LWLJDWLRQ
WU\LQJDODZVXLW7KHSHUVRQRUJRYHUQPHQWZKRFODLPVWRKDYHLQFXUUHGORVVHVDVDUHVXOWRIDQ
DFWLRQE\DGHIHQGDQWLVFDOOHG WKH 7KH LVSUHVXPHGLQQRFHQWXQWLOSURYHGSODLQWLII GHIHQGDQW
JXLOW\RIDFULPHRUWRUW&ULPLQDOODZLVFRQFHUQHGZLWKDFWLRQVWKDWDUHKDUPIXOWRVRFLHW\DVD
ZKROH $ SURVHFXWRU RU GLVWULFW DWWRUQH\ EULQJV FKDUJHV DJDLQVW D SHUVRQ SHUVRQV RU FRUSRUDWH
HQWLW\EHOLHYHGWRKDYHFRPPLWWHGDFULPH
5HFDOO WKHPRWKHURIWKHWHUPLQDOO\LOOFKLOGWKUHDWHQLQJWREULQJ0HUHGLWK%HGIRUG
FKDUJHVDJDLQVWWKHKRVSLFH7KHPRWKHUZRXOGEHFRQVLGHUHGWKHSODLQWLIIZKLOH
WKRVHQDPHGLQWKHODZVXLWZRXOGEHFRQVLGHUHGWKHGHIHQGDQWV
7KH WZROHYHOV RIFRXUWVLQ WKH8QLWHG6WDWHVDUHWULDOFRXUWV DQGDSSHOODWHFRXUWV7KHWULDO
FRXUWWKHILUVWOHYHOFRXUW KHDUVDOO WKHHYLGHQFH LQD FDVHDQGPDNHV GHFLVLRQVEDVHG RQIDFWV
XVXDOO\WKURXJKDMXU\7KHDSSHOODWHFRXUW KHDUVRQO\FDVHV TXHVWLRQLQJDSRLQW RIODZGHFLGHG
E\ WKH WULDO FRXUW 1R ZLWQHVVHV WHVWLI\ DW WKH DSSHOODWH FRXUW OHYHO 7KH RSLQLRQV RI DSSHOODWH
MXGJHVDUHSXEOLVKHGDQGEHFRPHFRPPRQODZ
352)(66,21$/$1'/(*$/5(*8/$7,212)1856,1*35$&7,&(
1XUVHV ZKR SUDFWLFH VDIHO\ UHVSHFW ERWK WKH YROXQWDU\ DQG OHJDO FRQWUROV RI QXUVLQJ SUDFWLFH
%RWK RI WKHVH FRQWUROV DUH GHVLJQHG WR HQVXUH TXDOLW\ KHDOWK FDUH DQG WR SURWHFW VRFLHW\ IURP
XQVDIHDFWLRQV
1XUVH3UDFWLFH$FWV
<RXUVWDWHߞVQXUVHSUDFWLFHDFWLVWKHPRVWLPSRUWDQWODZDIIHFWLQJ\RXUQXUVLQJSUDFWLFH(DFK
VWDWH KDV D QXUVH SUDFWLFH DFW WKDW SURWHFWV WKH SXEOLF E\ EURDGO\ GHILQLQJ WKH OHJDO VFRSH RI
QXUVLQJ SUDFWLFH <RX VKRXOG REWDLQ D FRS\ RI WKLV DFW IURP \RXU 6WDWH %RDUG RI 1XUVLQJ DQG
VWXG\LWFDUHIXOO\9LVLWWKHZHEVLWHRIWKH1DWLRQDO&RXQFLORI6WDWH%RDUGVRI1XUVLQJ1&6%1
IRUPRUHLQIRUPDWLRQDERXWQXUVHSUDFWLFHDFWVDQGKRZ WRFRQWDFW\RXU6WDWH%RDUGRI1XUVLQJ
(DFKQXUVHLVH[SHFWHGWRFDUHIRUSDWLHQWVZLWKLQGHILQHGKWWSVZZZQFVEQRUJERDUGVKWP
SUDFWLFH OLPLWV 3UDFWLFLQJ EH\RQG WKRVH OLPLWV HJ SHUIRUPLQJ DQ DSSHQGHFWRP\ PDNHV \RX
YXOQHUDEOHWRFKDUJHVRIYLRODWLQJWKHVWDWHQXUVHSUDFWLFHDFW
&RQVLGHU WKH\HDUROGZLWKWKHIUDFWXUHGDUPUHTXLULQJ(OOD5RGULJXH]
DGPLQLVWUDWLRQRIVHGDWLRQEDVHGRQDSURWRFRO7KHQXUVHVKRXOGLQWHJUDWHNQRZOHGJH
RIWKHVWDWHߞVQXUVHSUDFWLFHDFWZKHQDGPLQLVWHULQJWKHPHGLFDWLRQXQGHUVWDQGLQJ
WKHQHHGWRDGKHUHWRWKH('ߞVSURWRFROWKDWUHTXLUHVDKHDOWKFDUHSURYLGHUWREH
SUHVHQWWKURXJKRXWWKHDGPLQLVWUDWLRQ
1XUVHSUDFWLFHDFWVOLVWWKHYLRODWLRQVWKDWFDQUHVXOWLQGLVFLSOLQDU\DFWLRQVDJDLQVWDQXUVHDQG
DOVR LQWHQG WR SUHYHQW XQWUDLQHG RU XQOLFHQVHG SHRSOH IURP SUDFWLFLQJ QXUVLQJ 7DEOH
LOOXVWUDWHVGLIIHUHQWVRXUFHVRIUXOHVDIIHFWLQJQXUVLQJSUDFWLFHH[DPSOHVRILVVXHVFRYHUHGZKHUH
WKHVHUXOHVDUHGRFXPHQWHG DQGVXJJHVWLRQV IRULQLWLDWLQJ FKDQJH PLOOLRQ86 QXUVHVKDYH
JUHDWSRWHQWLDOWRLQIOXHQFHKHDOWKFDUHLIZHZRXOGRQO\FRQWDFWRXUUHSUHVHQWDWLYHVDQGߡUDLVH
RXUYRLFHVߢ7RJHWZKDWZHZDQWZHKDYHWRPDNHVXUHRXUOHJLVODWRUVKHDUXVORXGDQGFOHDU
:KDWHDVLHUZD\WRGRWKLVWKDQZLWKDOHWWHURUHPDLO"$QH[DPSOHRIDQHPDLOWRDPHPEHURI
&RQJUHVVWRVXSSRUWIXQGLQJIRUWKH1XUVH5HLQYHVWPHQW$FW15$LVVKRZQLQ DQGD%R[
VWXGHQWGHVFULEHVDOREE\LQJH[SHULHQFHLQ7KURXJKWKH(\HVRID6WXGHQW
%R[([DPSOHRIDQ(0DLOWR&RQJUHVVWR6XSSRUW)XQGLQJIRUWKH
1XUVH5HLQYHVWPHQW$FW15$
([SODQDWLRQRI1XPEHUHG3RLQWV
8VH\RXU&RQJUHVVPHPEHUߞVHPDLODGGUHVVZKLFKFDQEHIRXQGDW
KWWSZZZKRXVHJRY KWWSZZZVHQDWHJRYDQG 6HQGDQLQGLYLGXDOHPDLOWRHDFK
PHPEHURI&RQJUHVVVHSDUDWHO\ZLWKRQO\RQHHPDLODGGUHVVLQWKHߡ7RߢOLQH<RX
PD\ZDQWWRVHQGDQHPDLOWRWKHPHPEHUZKRUHSUHVHQWVYRWHUVIURPWKHSODFH
ZKHUH\RXZRUNLI\RXOLYHLQDGLIIHUHQWVWDWHRUGLVWULFWIURPZKHUH\RXZRUN,I\RX
GRWKLVEHVXUHWRZULWHWKHHPDLOWRGHVFULEHWKHLPSDFWWKDWWKHOHJLVODWLRQZLOO
KDYHRQ\RXUSDWLHQWVZKRDUHWKHOHJLVODWRUߞVFRQVWLWXHQWV
<RXFDQFRS\WKLVHPDLOWRDSURIHVVLRQDOQXUVLQJRUJDQL]DWLRQRUOHDYHWKLVEODQN
'RQRWFRS\LWWRDQRWKHUPHPEHURI&RQJUHVV
6WDWHDVFOHDUO\DVSRVVLEOHWKHOHJLVODWLRQ\RXDUHDGGUHVVLQJHJQXUVLQJ
VKRUWDJH$OWKRXJKQRWQHFHVVDU\\RXFDQXVHWKHELOOQXPEHULINQRZQ
,I\RXZDQWWRDWWDFKDOHWWHU\RXKDYHZULWWHQWKDWLVORQJHUDQGPRUHIXOO\H[SODLQV
\RXUSRVLWLRQ\RXPD\GRVRKHUH
$QHPDLOQHHGVWREHVKRUWHUDQGPRUHVXFFLQFWWKDQDOHWWHU7KHSHUVRQUHDGLQJ
LWVKRXOGEHDEOHWRYLHZ\RXUHQWLUHPHVVDJHRQRQHVFUHHQZLWKRXWVFUROOLQJGRZQ
,I\RXZDQWWRZULWHPRUHDWWDFKDOHWWHU
3XW\RXUQDPHDQGDGGUHVVDWWKHWRSWRVKRZWKHOHJLVODWRUWKDW\RXDUHDYRWHULQ
KLVRUKHUGLVWULFWRUVWDWH
7KHOHJLVODWRUߞVWLWOHߚHLWKHUߡ5HSUHVHQWDWLYHߢRUߡ6HQDWRUߢߚDQGODVWQDPHPDNHXS
WKHVDOXWDWLRQ
%RG\RIWKHHPDLO
6WDWHZKDW\RXZDQWWKHOHJLVODWRUWRGRLQWKHILUVWVHQWHQFH
,GHQWLI\\RXUVHOIDVDFRQFHUQHGQXUVH
7HOOZK\WKHOHJLVODWRUVKRXOGGRZKDW\RXDUHDVNLQJ
$VNWKHOHJLVODWRUWRYRWHIRUVXSSRUWZKDW\RXDUHDVNLQJ
)LQDOO\XVHVSHOOFKHFNDQGUHUHDGWKHHPDLOWRPDNHVXUHWKHPHVVDJH\RXZDQWWR
JHWDFURVVLVFOHDUDQGFRQFLVH
6RXUFH8VHGZLWKSHUPLVVLRQ6KDUS17KHߡZULWHVWXIIߢ 1XUVLQJ6SHFWUXP ߙ
7DEOH :KR0DNHV1XUVLQJ3UDFWLFH5XOHV"
7KURXJKWKH(\HVRID6WXGHQW
,ZDVH[WUHPHO\QHUYRXVWRJRWR&DSLWRO+LOODQGPHHWZLWKP\FRQJUHVVLRQDO
UHSUHVHQWDWLYH,KDGEHJXQWRIHHOVRFRPIRUWDEOHLQP\VFUXEVDWWKHKRVSLWDOWKDW,
IHOWRXWRISODFHLQDVXLW,ZDVYHU\IRUWXQDWHWKDW5HSUHVHQWDWLYH&KULVWRSKHU6KD\V
DJUHHGWRPHHWZLWKPHWRGLVFXVVP\YLHZVRQPHGLFDOPDOSUDFWLFHOLDELOLW\
$OWKRXJKWKHPHHWLQJZDVYHU\VKRUW0U6KD\VJDYHPHKLVDWWHQWLRQDQGUHVSHFW
DQGOLVWHQHGWRP\SRLQWRIYLHZDQGWKDWRIWKH$1$ZLWKSROLWLFDOWDFW+HVDLGWKDW
KHDSSUHFLDWHGP\WDNLQJWLPHWRPHHWZLWKKLPDQGVKDUHP\YLHZVRQWKHVXEMHFW
DVDYRWHUDQGVWXGHQWQXUVH+HIRXQGWKHLVVXHWREHHVSHFLDOO\LPSRUWDQWLQ
&RQQHFWLFXWEHFDXVHRXUVWDWHLVFXUUHQWO\IDFLQJFULVHVLQUHJDUGWRKLJKPHGLFDO
PDOSUDFWLFHLQVXUDQFHUDWHVDQGDODUJHQXPEHURIKHDOWKFDUHSURYLGHUVKDYLQJWR
HQGWKHLUSUDFWLFHEHFDXVHRIWKHVHUDWHV0U6KD\VVKDUHGKLVEHOLHIWKDWLWLVFULWLFDO
WRUHIRUPPHGLFDOPDOSUDFWLFHWRSURYLGHTXDOLW\DIIRUGDEOHKHDOWKFDUH+HH[SODLQHG
KLVYLHZWKDWH[FHVVLYHMXU\DZDUGVKDYHGULYHQWKHFRVWRIKHDOWKFDUHXSIRU
HYHU\RQHDQGWKDWKHEHOLHYHVDQRQHFRQRPLFGDPDJHFDSRIZLOOKHOSLQ
FRQWDLQLQJKHDOWKFDUHFRVWVDQGPDNHLQVXUDQFHPRUHDIIRUGDEOHWR$PHULFDQV,
ZDVDEOHWRUHLWHUDWHWKH$1$ߞVYLHZRISRVWSRQLQJMXGJPHQWRQWKHLQVWLWXWLRQRID
PHGLFDOPDOSUDFWLFHFDSXQWLODQLPSDUWLDOFRPPLVVLRQFRXOGFRPSOHWHDQGUHOHDVHD
UHSRUWRQWKHHIIHFWRIWKHFRQWURYHUVLDOWRSLFKHOSLQJKLPWRPDNHDQLQIRUPHG
GHFLVLRQ,WKDQNHG0U6KD\VIRUKLVWLPHDQGKHWKDQNHGPHIRUVKDULQJP\YLHZV
RQWKHVXEMHFWDQGZLVKHGPHOXFNLQP\VWXG\RIVXFKDߡQREOHSURIHVVLRQߢ,WZDV
WKULOOLQJWRWDONWR0U6KD\VLIRQO\EULHIO\DQGWRIHHOOLNHVXFKDQLPSRUWDQWSDUWRI
WKHOHJLVODWLYHSURFHVV1XUVHVGHILQLWHO\KDYHWKHSRZHUWRLPSDFWRXUQDWLRQߞV
KHDOWKFDUHOHJLVODWLRQ
ߚ0DXUHHQ0F)DGGHQ*HRUJHWRZQ8QLYHUVLW\
6WDQGDUGV
9ROXQWDU\ VWDQGDUGV GHYHORSHG DQG LPSOHPHQWHG E\ WKH QXUVLQJ SURIHVVLRQ LWVHOI DUH QRW
PDQGDWRU\ EXW DUH XVHG DV JXLGHOLQHV IRU SHHU UHYLHZ 3URIHVVLRQDO QXUVLQJ RUJDQL]DWLRQV
FRQWLQXDOO\ UHDVVHVV WKH IXQFWLRQV VWDQGDUGV DQG TXDOLILFDWLRQV RI WKHLU PHPEHUV 7KHVH
RUJDQL]DWLRQV DUH JXLGHG E\ WKHLU RZQ DVVHVVPHQW RI VRFLHW\ߞV QHHG IRU QXUVLQJ DQG E\ WKH
SXEOLFߞVH[SHFWDWLRQVRIQXUVLQJ([DPSOHVRIYROXQWDU\VWDQGDUGVLQFOXGHWKH$PHULFDQ1XUVHV
$VVRFLDWLRQ $1$ VWDQGDUGV RI SUDFWLFH VHH &KDSWHU SURIHVVLRQDO VWDQGDUGV IRU WKH
DFFUHGLWDWLRQRIHGXFDWLRQSURJUDPVDQGVHUYLFHRUJDQL]DWLRQVDQGVWDQGDUGVIRUWKHFHUWLILFDWLRQ
RILQGLYLGXDOQXUVHVLQJHQHUDODQGVSHFLDOW\DUHDVRISUDFWLFH
/HJDO VWDQGDUGV RQ WKH RWKHU KDQG DUH GHYHORSHG E\ D OHJLVODWXUH DQG DUH LPSOHPHQWHG E\
DXWKRULW\JUDQWHGE\WKHVWDWHWRGHWHUPLQHPLQLPXPVWDQGDUGVIRUWKHHGXFDWLRQRIQXUVHVWRVHW
UHTXLUHPHQWV IRU OLFHQVXUH RU UHJLVWUDWLRQ DQG WR GHFLGH ZKHQ D QXUVHߞV OLFHQVH PD\ EH
VXVSHQGHGRUUHYRNHG([DPSOHVRIOHJDOVWDQGDUGVLQFOXGHVWDWHQXUVHSUDFWLFHDFWVDQGUXOHVDQG
UHJXODWLRQVRIQXUVLQJ
&UHGHQWLDOLQJ
1XUVLQJKDVWDNHQVHYHUDOVWHSVWRHQVXUHWKHFRPSHWHQFHRILWVKHDOWKFDUHSURYLGHUVLQFOXGLQJ
WKH FUHGHQWLDOLQJ SURFHVV &UHGHQWLDOLQJ UHIHUV WR ZD\V LQ ZKLFK SURIHVVLRQDO FRPSHWHQFH LV
HQVXUHGDQGPDLQWDLQHG
7KUHHSURFHVVHVDUHXVHGIRUFUHGHQWLDOLQJLQQXUVLQJ7KHILUVWLV ZKLFKLVWKHDFFUHGLWDWLRQ
SURFHVV E\ ZKLFK DQ HGXFDWLRQDO SURJUDP LV HYDOXDWHG DQG UHFRJQL]HG DV KDYLQJ PHW FHUWDLQ
VWDQGDUGV 7KH VHFRQG LV OLFHQVXUH ZKLFK LV WKH SURFHVV E\ ZKLFK D VWDWH GHWHUPLQHV WKDW D
FDQGLGDWHPHHWVFHUWDLQPLQLPXPUHTXLUHPHQWVWRSUDFWLFHLQWKHSURIHVVLRQDQGJUDQWVDOLFHQVH
WRGRVR7KHWKLUGLV ZKLFKLVWKHSURFHVVE\ZKLFKDSHUVRQZKRKDVPHWFHUWDLQFHUWLILFDWLRQ
FULWHULD HVWDEOLVKHG E\ D QRQJRYHUQPHQWDO DVVRFLDWLRQ LV JUDQWHG UHFRJQLWLRQ LQ D VSHFLILHG
SUDFWLFHDUHD
$FFUHGLWDWLRQ
6WDWHFRQVWLWXWLRQVJLYHVWDWHVDUHVSRQVLELOLW\IRUWKHSXEOLFZHOIDUH6WDWHOHJLVODWLYHERGLHVKDYH
XVHGWKLVSULQFLSOHWRHQDFWODZVFRQWUROOLQJRFFXSDWLRQDODQGSURIHVVLRQDOJURXSV2QHIXQFWLRQ
RIWKHVHODZVLVWRVHHWKDWVFKRROVSUHSDULQJKHDOWKFDUHSURYLGHUVPDLQWDLQPLQLPXPVWDQGDUGV
RI HGXFDWLRQ 1XUVLQJ OLNH PRVW RWKHU KHDOWK FDUH SURIHVVLRQV RSHUDWHV XQGHU VWDWH ODZV WKDW
SURPRWH WKH JHQHUDO ZHOIDUH E\ GHWHUPLQLQJ PLQLPXP VWDQGDUGV RI HGXFDWLRQ WKURXJK
DFFUHGLWDWLRQ RI VFKRROV RI QXUVLQJ 6WDWHDSSURYHG RU DFFUHGLWHG HGXFDWLRQDO SURJUDPV LQ
QXUVLQJ LQFOXGH SUDFWLFDO RU YRFDWLRQDO DVVRFLDWH GHJUHH GLSORPD EDFFDODXUHDWH DQG JUDGXDWH
SURJUDPVLQQXUVLQJVHH &KDSWHU
/HJDODFFUHGLWDWLRQRIDVFKRROSUHSDULQJQXUVLQJSHUVRQQHOE\WKH6WDWH%RDUGRI1XUVLQJLV
GLIIHUHQW IURP YROXQWDU\ DFFUHGLWDWLRQ 7KH 1DWLRQDO /HDJXH IRU 1XUVLQJ $FFUHGLWLQJ
&RPPLVVLRQ 1/1$& DQG WKH $PHULFDQ $VVRFLDWLRQ RI &ROOHJHV RI 1XUVLQJ $$&1 DUH
YROXQWDU\IDFLOLWLHVWKDWDFFUHGLWVFKRROVZKHQWKH\PHHWFHUWDLQFULWHULD0RVWVFKRROVFKRRVHWR
VHHN WKLV YROXQWDU\ DFFUHGLWDWLRQ DQG PDQ\ SURVSHFWLYH VWXGHQWV SUHIHU VHOHFWLQJ DFFUHGLWHG
VFKRROV$FFUHGLWDWLRQE\1/1$&RU$$&1LVQRWDOHJDOUHTXLUHPHQWIRUDVFKRROWRH[LVWVWDWH
DFFUHGLWDWLRQLVDOHJDOUHTXLUHPHQW
/LFHQVXUH
/LFHQVXUHLVDVSHFLDOL]HGIRUPRIFUHGHQWLDOLQJEDVHGRQODZVSDVVHGE\DVWDWH OHJLVODWXUH $
OLFHQVHLVDOHJDOGRFXPHQWWKDWSHUPLWVDSHUVRQWRRIIHUWRWKHSXEOLFVNLOOVDQGNQRZOHGJHLQD
SDUWLFXODU MXULVGLFWLRQ ZKHUH VXFK SUDFWLFH ZRXOG RWKHUZLVH EH XQODZIXO ZLWKRXW D OLFHQVH
/LFHQVXUHLVGLVFXVVHGLQ ,QDGGLWLRQWRVXFFHVVIXOO\FRPSOHWLQJDQDFFUHGLWHGQXUVLQJ&KDSWHU
SURJUDP RI VWXG\ DQG SDVVLQJ WKH 1DWLRQDO &RXQFLO /LFHQVXUH ([DPLQDWLRQ 1&/(; WR
PDLQWDLQDOLFHQVHLQJRRGVWDQGLQJD QXUVHPXVWPHHWRWKHUUHTXLUHPHQWVDVGHWHUPLQHGE\ WKH
VWDWHRUWHUULWRU\7KHVHUHTXLUHPHQWVW\SLFDOO\LQFOXGHJRRGPRUDOFKDUDFWHUFRQWLQXLQJFOLQLFDO
FRPSHWHQFHRU FRQWLQXLQJHGXFDWLRQWKHDEVHQFHRIDFULPLQDOUHFRUG(QJOLVKSURILFLHQF\DQG
FRPSOLDQFH ZLWK VSHFLILF SURYLVLRQV RI WKH VWDWHߞV QXUVLQJ ODZV 6RPH VWDWHV UHTXLUH FULPLQDO
EDFNJURXQG FKHFNV 6HH WKH 1&6%1 KWWSVZZZQFVEQRUJ IRU DQVZHUV WR \RXU TXHVWLRQV
DERXW OLFHQVXUH 7KH 1&6%1 DOVR RIIHUV D YLGHR IRU QHZ QXUVHV DERXW OLFHQVXUH DYDLODEOH DW
KWWSVZZZQFVEQRUJKWP
$FFRUGLQJ WRWKH 1&6%1DPXWXDOUHFRJQLWLRQPRGHORI QXUVHOLFHQVXUHDOORZVDQXUVHWR
KDYHRQHOLFHQVHLQ KLVRUKHU VWDWHRI UHVLGHQF\DQGWR SUDFWLFHLQ RWKHUVWDWHVERWK SK\VLFDOO\
DQGHOHFWURQLFDOO\DVZHOOVXEMHFWWRHDFK VWDWHߞVSUDFWLFHODZ DQGUHJXODWLRQXQOHVV RWKHUZLVH
UHVWULFWHG 7KLV PXOWLVWDWH QXUVH OLFHQVXUH PRGHO LV JRYHUQHG E\ WKH 1XUVH /LFHQVXUH &RPSDFW
1/&$OOVWDWHVWKDWFXUUHQWO\EHORQJWRWKH1/&DOVRRSHUDWHWKHVLQJOHVWDWHOLFHQVXUHPRGHO
IRUWKRVHQXUVHVZKRUHVLGHOHJDOO\LQDQ 1/&VWDWH EXWGR QRWTXDOLI\IRU PXOWLVWDWHOLFHQVXUH
<RX PXVW OHJDOO\ UHVLGH LQ DQ 1/& VWDWH WR EH HOLJLEOH IRU D PXOWLVWDWH OLFHQVH )RU TXHVWLRQV
UHODWHG WR WKH PXOWLVWDWH OLFHQVH RU SULYLOHJH WR SUDFWLFH FRQWDFW WKH %RDUG RI 1XUVLQJ LQ \RXU
VWDWHRIUHVLGHQFH KWWSVZZZQFVEQRUJQOFKWP
2QFH HDUQHG D OLFHQVH WR SUDFWLFH LV D SURSHUW\ ULJKW DQG PD\ QRW EH UHYRNHG ZLWKRXW GXH
SURFHVV 7KLV LQFOXGHV QRWLFH RI DQ LQYHVWLJDWLRQ D IDLU DQG LPSDUWLDO KHDULQJ DQG D SURSHU
GHFLVLRQ EDVHG RQ VXEVWDQWLDO HYLGHQFH &UXFLDO WR D QXUVHߞV VXFFHVVIXO GHIHQVH DUH HDUO\ OHJDO
FRXQVHOFKDUDFWHUDQGH[SHUWZLWQHVVHVDQGWKRURXJKSUHSDUDWLRQIRUDOOSURFHHGLQJV
6WDWH%RDUGVRI1XUVLQJ PD\UHYRNH RUVXVSHQG D QXUVHߞVOLFHQVH RUUHJLVWUDWLRQ IRUYDULRXV
UHDVRQV 'UXJ RU DOFRKRO DEXVH LV FXUUHQWO\ WKH PRVW IUHTXHQW UHDVRQ 2WKHU UHDVRQV IRU
UHYRFDWLRQRU VXVSHQVLRQRIDOLFHQVHRUUHJLVWUDWLRQLQFOXGHIUDXGGHFHSWLYHSUDFWLFHVFULPLQDO
DFWV SUHYLRXV GLVFLSOLQDU\ DFWLRQ E\ RWKHU VWDWH ERDUGV JURVV RU RUGLQDU\ QHJOLJHQFH DQG
SK\VLFDORUPHQWDOLPSDLUPHQWVLQFOXGLQJWKRVHUHVXOWLQJIURPDJLQJ
&HUWLILFDWLRQ
:KHUHDVOLFHQVXUHPHDVXUHVHQWU\OHYHOFRPSHWHQFHFHUWLILFDWLRQYDOLGDWHVVSHFLDOW\NQRZOHGJH
H[SHULHQFH DQG FOLQLFDO MXGJPHQW 1XUVLQJ FHUWLILFDWLRQ LV RIIHUHG E\ PDQ\ 86 SURIHVVLRQDO
RUJDQL]DWLRQV LQFOXGLQJ WZR SULPDU\ RUJDQL]DWLRQV WKH $PHULFDQ $VVRFLDWLRQ RI &ULWLFDO&DUH
1XUVHV ZKLFK UHSUHVHQWV WKH VSHFLDOW\ ZLWK WKH ODUJHVW QXPEHU RI FHUWLILHG QXUVHV DQG WKH
$PHULFDQ1XUVHV&UHGHQWLDOLQJ&HQWHU DKWWSZZZQXUVHFUHGHQWLDOLQJRUJ&HUWLILFDWLRQDVS[
VXEVLGLDU\ RI $1$ ZKLFK EHJDQ FHUWLI\LQJ QXUVHV LQ 7KH ODWWHU LV WKH ODUJHVW DQG PRVW
SUHVWLJLRXV QXUVH FUHGHQWLDOLQJ RUJDQL]DWLRQ LQ WKH 8QLWHG 6WDWHV DQG KDV FHUWLILHG PRUH WKDQ D
TXDUWHU PLOOLRQ QXUVHV VLQFH $OWKRXJK FHUWLILFDWLRQ ZKLFK LQYROYHV VSHFLDO WHVWLQJ LV
YROXQWDU\QXUVHVSHFLDOLVWVDUHLQFUHDVLQJO\EHFRPLQJFHUWLILHG
&HUWLILFDWLRQ LV RQH PHDQV WR GHPRQVWUDWH DGYDQFHG SURILFLHQF\ DQG D FRPPLWPHQW WR
HQVXULQJ FRPSHWHQFH LQ WKH FRQWH[W RI WKH FXUUHQW 86 KHDOWK FDUH FULVLV HYLGHQFHG E\ GDLO\
UHSRUWVRIXQVDIHFDUHULVLQJOLWLJDWLRQHVFDODWLQJFRVWVDQGDZRUVHQLQJQXUVLQJVKRUWDJH
&RQFHSW0DVWHU\$OHUW
1XUVLQJ GHDOV ZLWK WKH SXEOLF 7KXV WKH XOWLPDWH JRDO RI DOO ODZV DQG SURIHVVLRQDO
UHJXODWLRQVLQYROYHGZLWKQXUVLQJSUDFWLFHLVSXEOLFVDIHW\
&5,0(6$1'72576
$ZURQJFRPPLWWHGDJDLQVWDSHUVRQRUWKDWSHUVRQߞVSURSHUW\PD\EHFDWHJRUL]HGDVDFULPHRUD
WRUWRUVRPHWLPHVERWK$ LVDYLRODWLRQSXQLVKDEOHE\WKHVWDWHZKHUHDVD LVVXEMHFWFULPH WRUW
WRDFWLRQLQDFLYLOFRXUWZLWKGDPDJHVXVXDOO\EHLQJ VHWWOHG ZLWKPRQH\ %\ LWVYHU\ QDWXUH D
ZURQJWULHGDVDFULPHLVFRQVLGHUHGDPRUHVHULRXVRIIHQVHZLWKPRUHOHJDOLPSOLFDWLRQVWKDQD
WRUW
&ULPH
7KRXJKWKHUHPD\RQO\EHRQHYLFWLPRIDFULPHFULPLQDODFWVDUHFRQVLGHUHGWREHDJDLQVWWKH
SXEOLFDVZHOO,QDFULPLQDOFDVHWKHJRYHUQPHQWFDOOHGߡWKHSHRSOHߢSURVHFXWHVWKHRIIHQGHU
:KHQ D FULPH LV FRPPLWWHG WKH IDFWRU RI LQWHQW WR FRPPLW ZURQJ LV SUHVHQW LQ PRVW FDVHV
1RQHWKHOHVV SHRSOH ZKR EUHDN FHUWDLQ ODZV DUH JXLOW\ RI D FULPH UHJDUGOHVV RI ZKHWKHU WKH\
LQWHQGHG LW )RU H[DPSOH IDLOXUH WR REVHUYH WKH )HGHUDO )RRG 'UXJ DQG &RVPHWLF $FW PD\
FRQVWLWXWHDFULPH
&ULPLQDO ODZ LV LQ PRVW FDVHV VWDWXWRU\ ODZ HJ )HGHUDO &RQWUROOHG 6XEVWDQFH $FWV DQG
NLGQDSSLQJODZVRUVWDWHFULPLQDOFRGHV WKDWGHILQH PXUGHUPDQVODXJKWHU FULPLQDOQHJOLJHQFH
UDSH IUDXG LOOHJDO SRVVHVVLRQ RI GUXJV WKHIW DVVDXOW DQG EDWWHU\ RQO\ LQIUHTXHQWO\ LV LW
FRPPRQODZ([DPSOHVRIFRPPRQODZDUHLQIRUPHGFRQVHQWDQGWKHULJKWWRUHIXVHWUHDWPHQW
&ULPHV DUH IXUWKHU FODVVLILHG DV PLVGHPHDQRUV RU IHORQLHV $ PLVGHPHDQRU LV D OHVV VHULRXV
FULPH FRPPRQO\ SXQLVKDEOH ZLWK D ILQH LPSULVRQPHQW IRU OHVV WKDQ \HDU RU ERWK RU ZLWK
SDUROH $ IHORQ\ HJ UDSH PXUGHU LV SXQLVKDEOH E\ LPSULVRQPHQW LQ D VWDWH RU IHGHUDO
SHQLWHQWLDU\IRUPRUHWKDQ\HDU
7RUWV
7RUWVPD\EHLQWHQWLRQDO RUXQLQWHQWLRQDO DFWVRI ZURQJGRLQJ6RPH RIWKH LQWHQWLRQDO WRUWVIRU
ZKLFKQXUVHVPD\EHKHOGOLDEOHLQFOXGHDVVDXOWDQGEDWWHU\GHIDPDWLRQRIFKDUDFWHULQYDVLRQRI
SULYDF\IDOVHLPSULVRQPHQWDQGIUDXG$SHUVRQFRPPLWWLQJDQLQWHQWLRQDOWRUWLVFRQVLGHUHGWR
KDYHNQRZOHGJHRIWKHSHUPLWWHGOHJDOOLPLWVRIKLVRUKHUZRUGVRUDFWV9LRODWLQJWKHVHOLPLWVLV
JURXQGVIRUSURVHFXWLRQ)RUH[DPSOHDOWKRXJKDSROLF\VSHFLILHVWKDWDQXUVHPD\XVHUHVWUDLQWV
WR SURWHFW DQ LQFRPSHWHQW SDWLHQW UHVWUDLQLQJ D FRPSHWHQW SDWLHQW WR DGPLQLVWHU PHGLFDWLRQV
IRUFHIXOO\ZKLOHWKHSDWLHQWLVUHIXVLQJLVDVVDXOWDQGEDWWHU\8QLQWHQWLRQDOWRUWVDUHUHIHUUHGWRDV
QHJOLJHQFH$QXUVHZKRIDLOVWRLQLWLDWHSURSHUSUHFDXWLRQVWRSUHYHQWSDWLHQWKDUPHJIDOOV
VNLQEUHDNGRZQLVVXEMHFWWRWKHFKDUJHRIQHJOLJHQFH7KHQXUVHPD\QRWLQWHQGWRFDXVHKDUP
EXWKDUPUHVXOWVQHYHUWKHOHVV
$QDFWWKDWLVDWRUWPD\DOVREHDFULPH)RUH[DPSOHJURVVQHJOLJHQFHGHPRQVWUDWLQJWKDWWKH
RIIHQGHU LV JXLOW\ RI FRPSOHWH GLVUHJDUG IRU DQRWKHUߞV OLIH PD\ EH WULHG DV ERWK D FLYLO DQG
FULPLQDODFWLRQ,WLVWKHQSURVHFXWHGXQGHUERWKFLYLODQGFULPLQDOODZ
,QWHQWLRQDO7RUWV
$66$8/7$1'%$77(5<
$VVDXOW LV D WKUHDW RU DQ DWWHPSW WR PDNH ERGLO\ FRQWDFW ZLWK DQRWKHU SHUVRQ ZLWKRXW WKDW
SHUVRQߞVFRQVHQW LVDQDVVDXOWWKDWLVFDUULHGRXWDQGLQFOXGHVZLOOIXODQJU\DQGYLROHQW%DWWHU\
RUQHJOLJHQWWRXFKLQJRIDQRWKHUSHUVRQߞVERG\RUFORWKHVRUDQ\WKLQJDWWDFKHGWRRUKHOGE\WKDW
RWKHUSHUVRQ)RUFLEO\UHPRYLQJDSDWLHQWߞVFORWKLQJDGPLQLVWHULQJDQLQMHFWLRQDIWHUWKHSDWLHQW
KDVUHIXVHGLWDQG SXVKLQJDSDWLHQW LQWRD FKDLUDUHDOO H[DPSOHVRI EDWWHU\7KUHDWHQLQJWR GR
DQ\RIWKHVHDFWLRQVLIWKHSDWLHQWGRHVQRWFRRSHUDWHLVDVVDXOW,IDQDJJUHVVLYHSDWLHQWWKUHDWHQV
KDUPRQO\DFWLRQVQHFHVVDU\IRUVHOISURWHFWLRQRUWKHDLGRIDQRWKHUDUHSHUPLWWHG
(YHU\SHUVRQKDVWKHULJKWWREHIUHHIURPLQYDVLRQ RI KLV RU KHU SHUVRQ DQG DGXOW SDWLHQWV
ZKR DUH DOHUW DQG RULHQWHG KDYH WKH ULJKW WR UHIXVH DQ\ WUHDWPHQW 7KH IDFW WKDW WUHDWPHQW LV
GHVLUDEOHGRHVQRWDOORZWKHQXUVHRUKHDOWKFDUHSURYLGHUWRSURFHHGZLWKRXWWKHFRQVHQWRIWKH
SDWLHQWRUWRJREH\RQGWKHOLPLWVWRZKLFKWKHSDWLHQWKDVFRQVHQWHGVHHߡ,QIRUPHG&RQVHQWRU
5HIXVDOߢZLWKLQߡ/HJDO6DIHJXDUGVIRUWKH1XUVHߢ
'()$0$7,21
'HIDPDWLRQ RI FKDUDFWHU LV DQ LQWHQWLRQDO WRUW LQ ZKLFK RQH SDUW\ PDNHV GHURJDWRU\ UHPDUNV
DERXW DQRWKHU WKDW GLPLQLVK WKH RWKHU SDUW\ߞV UHSXWDWLRQ LV VSRNHQ GHIDPDWLRQ RI6ODQGHU
FKDUDFWHU LVZULWWHQGHIDPDWLRQ'HIDPDWLRQRIFKDUDFWHULVJURXQGV IRUDQ DZDUGRI FLYLOOLEHO
GDPDJHV 'DPDJHV DUH DZDUGHG WR WKH SODLQWLII EDVHG RQ WKH DPRXQW RI KDUP GRQH WR WKH
SODLQWLII1XUVHVZKRPDNHIDOVHRUH[DJJHUDWHGVWDWHPHQWVDERXWWKHLUSDWLHQWVRUFRZRUNHUVUXQ
WKHULVNRIEHLQJVXHGIRUVODQGHURUOLEHO$SHUVRQFKDUJHGZLWKVODQGHURUOLEHOPD\EHIRXQG
QRWOLDEOHLILWFDQEHSURYHGWKDWWKHVWDWHPHQWZDVPDGHQRWWRLQMXUHDQRWKHUEXWZDVPDGHIRU
DQRQPDOLFLRXVMXVWLILDEOHSXUSRVH
,19$6,212)35,9$&<
7KH866XSUHPH&RXUWKDVLQWHUSUHWHGWKHULJKWDJDLQVWLQYDVLRQRISULYDF\DVDFRQVWLWXWLRQDO
ULJKW7KH)RXUWK$PHQGPHQWJLYHVFLWL]HQVWKHULJKWRISULYDF\DQGWKHULJKWWR EH OHIWDORQH
6WDWHFRXUWVKDYHDOVRVWURQJO\SURWHFWHGDSDWLHQWߞVULJKWWRKDYHLQIRUPDWLRQNHSWFRQILGHQWLDO
:KDW LV FRQILGHQWLDO" $OO LQIRUPDWLRQ DERXW SDWLHQWV LV FRQVLGHUHG SULYDWH RU FRQILGHQWLDO
ZKHWKHUZULWWHQRQSDSHUVDYHGRQDFRPSXWHURUVSRNHQDORXG7KLVLQFOXGHVSDWLHQWQDPHDQG
DOOLGHQWLILHUVVXFKDVDGGUHVVWHOHSKRQHQXPEHUHPDLODGGUHVV6RFLDO6HFXULW\QXPEHUDQG
DQ\ RWKHU SHUVRQDO LQIRUPDWLRQ ,W DOVR LQFOXGHV WKH UHDVRQ WKDW WKH SDWLHQW LV VLFN RU LQ WKH
KRVSLWDORIILFHRUFOLQLFWKHWUHDWPHQWVWKHSDWLHQWUHFHLYHVDQGLQIRUPDWLRQDERXWSDVWKHDOWK
FRQGLWLRQV3URWHFWHGKHDOWKLQIRUPDWLRQPD\EHIRXQGLQWKHSDWLHQWPHGLFDOUHFRUGFRPSXWHU
V\VWHPV WHOHSKRQH FDOOV DQG YRLFH PDLOV ID[ WUDQVPLVVLRQV HPDLOV WKDW FRQWDLQ SDWLHQW
LQIRUPDWLRQDQGFRQYHUVDWLRQVDERXWSDWLHQWVEHWZHHQFOLQLFDOVWDII
7KH +HDOWK ,QVXUDQFH 3RUWDELOLW\ DQG $FFRXQWDELOLW\ $FW +,3$$ ZDV ILQDOL]HG LQ
0RVW IDFLOLWLHV QRZ UHTXLUH ZRUNHUV WR XQGHUJR +,3$$ WUDLQLQJ DQG WR UHYLHZ DQG VLJQ D
FRQILGHQWLDOLW\DJUHHPHQWZKHQKLUHGDQGDWHDFKSHUIRUPDQFH UHYLHZ$VD VWXGHQWLQ DKHDOWK
FDUH VHWWLQJ \RX VKRXOG GLVFXVV SULYDF\ JXLGHOLQHV ZLWK \RXU LQVWUXFWRU DQG QXUVH PHQWRUV
+,3$$HQVXUHVWKDWSDWLHQWVKDYHWKHIROORZLQJULJKWV
7RVHHDQGFRS\WKHLUKHDOWKUHFRUG
7RXSGDWHWKHLUKHDOWKUHFRUG
7RUHTXHVWFRUUHFWLRQRIDQ\PLVWDNHV
7RJHWDOLVWRIWKHGLVFORVXUHVDKHDOWKFDUHLQVWLWXWLRQKDVPDGHLQGHSHQGHQWRIGLVFORVXUHV
PDGHIRUWKHSXUSRVHVRIWUHDWPHQWSD\PHQWDQGKHDOWKFDUHRSHUDWLRQV
7RUHTXHVWDUHVWULFWLRQRQFHUWDLQXVHVRUGLVFORVXUHV
7RFKRRVHKRZWRUHFHLYHKHDOWKLQIRUPDWLRQ
,IDKHDOWKLQVWLWXWLRQZDQWVWRUHOHDVHDSDWLHQWߞVKHDOWKLQIRUPDWLRQIRU SXUSRVHVRWKHU WKDQ
WUHDWPHQW SD\PHQW DQG URXWLQH KHDOWK FDUH RSHUDWLRQV WKH SDWLHQW PXVW VLJQ DQ DXWKRUL]DWLRQ
%R[ &KDSWHULQ JLYHV D OLVW RI SHUPLWWHG GLVFORVXUHV RI SDWLHQW KHDOWK LQIRUPDWLRQ DQG
LQFLGHQWDO GLVFORVXUHV 2WKHU GLVFORVXUH RI FRQILGHQWLDO LQIRUPDWLRQ VXFK DV LQDSSURSULDWHO\
GLVFXVVLQJDSDWLHQWߞVSUREOHPZLWKDWKLUGSDUW\PD\EHFRQVWUXHGDVLQYDVLRQRI SULYDF\DQG
PD\VXEMHFWWKHQXUVHWROLDELOLW\7KHQXUVHߞVLQWLPDWHNQRZOHGJHRIWKHSDWLHQWLQFUHDVHVOHJDO
ULVNLQWKLVUHJDUG
7KH GRFWULQH RI SULYLOHJHG FRPPXQLFDWLRQ VSHFLILHV WKDW SHRSOH LQ D SURWHFWHG UHODWLRQVKLS
VXFK DV D GRFWRU DQG SDWLHQW FDQQRW EH IRUFHG HYHQ GXULQJ OHJDO SURFHHGLQJV WR UHYHDO
FRPPXQLFDWLRQ EHWZHHQ WKHP XQOHVV WKH SHUVRQ ZKR EHQHILWV IURP WKH SURWHFWLRQ DJUHHV WR LW
6WDWH ODZV GHWHUPLQH ZKLFK UHODWLRQVKLSV DUH SURWHFWHG E\ WKH SULYLOHJH GRFWULQH DQG QRW DOO
VWDWHVSULYLOHJHQXUVHߙSDWLHQWFRPPXQLFDWLRQ
+,3$$LQFOXGHVSXQLVKPHQWVIRU DQ\RQHFDXJKWYLRODWLQJ SDWLHQWSULYDF\7KRVH ZKRGR VR
IRU ILQDQFLDO JDLQ FDQ EH ILQHG DV PXFK DV RU EH MDLOHG IRU XS WR \HDUV (YHQ
DFFLGHQWDOO\ EUHDNLQJ WKH UXOHV FDQ UHVXOW LQ SHQDOWLHVߚDQG HPEDUUDVVPHQWߚIRU \RX DQG \RXU
RUJDQL]DWLRQ
&HUWDLQ DFWV E\ QXUVHV FRXOG FRQVWLWXWH LQYDVLRQ RI SULYDF\ DV WKH IROORZLQJ H[DPSOHV
LOOXVWUDWH
8QQHFHVVDU\H[SRVXUHRISDWLHQWVZKLOHPRYLQJWKHPWKURXJKDFRUULGRURUZKLOHFDULQJIRU
WKHPLQURRPVWKH\VKDUHZLWKRWKHUV
7DONLQJZLWKSDWLHQWVLQURRPVWKDWDUHQRWVRXQGSURRI
'LVFXVVLQJSDWLHQWLQIRUPDWLRQZLWKSHRSOHQRWHQWLWOHGWRWKHLQIRUPDWLRQHJZLWKWKH
SDWLHQWߞVHPSOR\HURUWKHSUHVVRUHYHQWKHSDWLHQWߞVIDPLO\LIQRWDXWKRUL]HGWRGRVR
3UHVVLQJWKHSDWLHQWIRULQIRUPDWLRQQRWQHFHVVDU\IRUFDUHSODQQLQJ
,QWHUDFWLQJZLWKWKHSDWLHQWߞVIDPLO\LQZD\VQRWDXWKRUL]HGE\WKHSDWLHQW
8VLQJWDSHUHFRUGHUVGLFWDWLQJPDFKLQHVFRPSXWHUVDQGWKHOLNHZLWKRXWWDNLQJSUHFDXWLRQVWR
HQVXUHWKHSDWLHQWߞVFRQILGHQWLDOLW\VHH DQG &KDSWHU %R[
3UHSDULQJZULWWHQRURUDOFODVVDVVLJQPHQWVDERXWSDWLHQWVZLWKRXWFRQFHDOLQJWKHLULGHQWLW\
&DUU\LQJRXWUHVHDUFKZLWKRXWWDNLQJSURSHUSUHFDXWLRQVWRHQVXUHWKHDQRQ\PLW\RISDWLHQWV
&\EHUVHFXULW\KDVEHFRPHDWRSSULRULW\IRUDOOKHDOWKFDUHV\VWHPV)LQQDQG'LRQD
UHFHQWO\ZURWHߡ-XVWDVQXUVHVKDYHEHHQRQWKHIURQWOLQHVRIILJKWLQJGLVHDVHDQGLOOQHVVWKH\
DUHQRZFRPEDWWLQJF\EHUFULPLQDOVWU\LQJWRURERXU SDWLHQWV RI SULYDF\SHUVRQDO LQIRUPDWLRQ
DQG LGHQWLWLHV 0RUH WKDQ HYHU QXUVHV DUH UHTXLUHG WR SHUIRUP D WDVNߚSURYLGH LQIRUPDWLRQ
VHFXULW\ߚWKDWIDOOVZHOORXWVLGHWKHLUMREGHVFULSWLRQDQGIRUZKLFKWKH\UHFHLYHOLWWOHWUDLQLQJߢ
)LQQDQG'LRQTXRWH$1$SUHVLGHQW3DPHOD&LSULDQR ߡ1XUVHVߞHWKLFDO SUDFWLFHFRPPDQGVWKH
VDIHJXDUGLQJ RI D SDWLHQWߞV ULJKW WR SULYDF\ DQG FRQILGHQWLDOLW\ LQFOXGLQJ WKHLU GDWD DQG
LQIRUPDWLRQ %\ EHLQJ YLJLODQW DQG XVLQJ EHVW SUDFWLFHV WR VHFXUH GHYLFHV DQG WKH IORZ RI
LQIRUPDWLRQQXUVHVSURWHFWSDWLHQWVDQGPDLQWDLQWKHLUWUXVWߢ
$WWLPHVDSHUVRQߞVULJKWWRSULYDF\PD\FRQIOLFWZLWKRWKHUULJKWVVXFKDVWKHSXEOLFߞVULJKW
WR LQIRUPDWLRQ :KHQ LQ GRXEW DERXW GLVFORVLQJ FRQILGHQWLDO LQIRUPDWLRQ FRQVXOW WKH QXUVLQJ
VXSHUYLVRUHWKLFVFRPPLWWHHRUSXEOLFUHODWLRQVGHSDUWPHQWRIWKHLQVWLWXWLRQ
)$/6(,035,6210(17
8QMXVWLILHGUHWHQWLRQRUSUHYHQWLRQRIWKHPRYHPHQWRIDQRWKHUSHUVRQZLWKRXWSURSHUFRQVHQW
FDQFRQVWLWXWHIDOVHLPSULVRQPHQW)RUH[DPSOHRQO\DUHDVRQDEOHDPRXQWRIUHVWUDLQWVKRXOGEH
XVHGLQFLUFXPVWDQFHVWKDWZDUUDQWLW 7KHLQGLVFULPLQDWH DQGWKRXJKWOHVV XVHRI UHVWUDLQWVRQD
SDWLHQW FDQ FRQVWLWXWH IDOVH LPSULVRQPHQW 6SULQJHU FDXWLRQV WKDW UHVWUDLQWV PXVW QRW EH
XVHG IRU FRHUFLRQ SXQLVKPHQW GLVFLSOLQH RU VWDII FRQYHQLHQFH 6HULRXV VDQFWLRQV E\ WKH VWDWH
KHDOWKGHSDUWPHQW 7KH-RLQW&RPPLVVLRQRU ERWK PD\UHVXOWIURPLPSURSHUUHVWUDLQW XVH%H
VXUHWRFKHFN\RXULQVWLWXWLRQߞVUHVWUDLQWSROLF\EHIRUHDWWHPSWLQJWRUHVWUDLQDQ\SDWLHQW
%R[3ULYDF\DQG&RQILGHQWLDOLW\RI+HDOWK&DUH5HFRUGV
6HFXULW\PHDVXUHVWKDWDQXUVHVKRXOGEHDZDUHRISDUWLFXODUO\ZKHQXVLQJ
FRPSXWHUL]HGKHDOWKFDUHUHFRUGVLQFOXGHWKHIROORZLQJ
$XWKRUL]HGXVHUVRIDQDXWRPDWHGLQIRUPDWLRQV\VWHPVKRXOGKDYHLQGLYLGXDO
SDVVZRUGVDQGLGHQWLILFDWLRQFRGHVWKDWDUHFKDQJHGIUHTXHQWO\1XUVHVVKRXOG
QHYHUDOORZDQ\RQHHOVHWRXVHWKHLUORJRQ,'QRUVKRXOGWKH\SHUIRUPDQ\
IXQFWLRQXVLQJDQRWKHUSHUVRQߞVORJRQ,'
7HUPLQDOVLQFOXGLQJWKRVHDWWKHSRLQWRIFDUHVKRXOGKDYHNH\ORFNVDVDQ
DGGLWLRQDOPHDVXUHWRSUHYHQWXQDXWKRUL]HGDFFHVVWRGDWD
7KHFRPSXWHUV\VWHPVKRXOGߡWLPHRXWߢZKHQQRWLQXVHIRUDVSHFLILFSHULRGRI
WLPH7KHDXWKRUL]HGXVHUWKHQQHHGVWRUHHQWHUWKHSDVVZRUGDQGLGHQWLILFDWLRQ
FRGHWRUHJDLQDFFHVV
1XUVHVVKRXOGORJRIIWKHV\VWHPZKHQWKH\OHDYHDZRUNVWDWLRQDQGWDNHRWKHU
UHDVRQDEOHPHDVXUHVWRHQVXUHWKDWXQDXWKRUL]HGXVHUVFDQQRWYLHZRUDFFHVV
FRQILGHQWLDOLQIRUPDWLRQ
7HPSRUDU\HPSOR\HHVVXFKDVWUDYHOLQJQXUVHVVKRXOGKDYHWHPSRUDU\
SDVVZRUGVDVVLJQHG
(PSOR\HHVZKROHDYHWKHRUJDQL]DWLRQVKRXOGKDYHWKHLUSDVVZRUGVDQG,'V
WHUPLQDWHG
7KHV\VWHPVKRXOGEHDEOHWRWUDFNZKLFKXVHUVYLHZHGGHOHWHGRUXSGDWHG
SDWLHQWLQIRUPDWLRQ
6RPHLQIRUPDWLRQVXFKDVUHVXOWVRIDFTXLUHGLPPXQRGHILFLHQF\V\QGURPH
WHVWLQJVKRXOGQRWEHVWRUHGRQDFRPSXWHU
&RPSXWHUSULQWRXWVPXVWEHGLVFDUGHGDSSURSULDWHO\EHFDXVHWKH\PD\FRQWDLQ
VHQVLWLYHGDWDDERXWDSDWLHQW
1XUVHVVKRXOGQRWFRS\RUSURYLGHGDWDHLWKHULQSULQWHGRUPDFKLQHUHDGDEOH
IRUPIRUWKHPVHOYHVRUDQ\RQHHOVHH[FHSWDVUHTXLUHGWRIXOILOOWKHUHVSRQVLELOLWLHV
RIWKHLUMREV
0RVWQXUVHVVLJQDJUHHPHQWVWKDWWKH\ZLOOXVH,QWHUQHWDFFHVVRQO\WRSHUIRUPWKH
UHVSRQVLELOLWLHVRIWKHLUMRE,QWHUQHWDFFHVVLVQRWWREHXVHGIRUQRQߙMREUHODWHG
EXVLQHVV
7KHRUJDQL]DWLRQVKRXOGKDYHDSROLF\UHJDUGLQJWKHXVHRISDWLHQWGDWDLQ
UHVHDUFK3DWLHQWLGHQWLILHUVVKRXOGEHUHPRYHGEHIRUHWKHGDWDDUHDQDO\]HG
(YHU\QXUVHPXVWEHDZDUHRIWKHODZVDQGVWDWXWHVWKDWSURWHFWWKHFRQILGHQWLDOLW\
RIPHGLFDOUHFRUGV0RVWVWDWHVKDYHJXLGHOLQHVRQWKHVKDULQJRIPHGLFDO
LQIRUPDWLRQ<RXU6WDWH%RDUGRI1XUVLQJPD\UHYRNH\RXUOLFHQVHIRUVHULRXV
EUHDFKHVRISDWLHQWFRQILGHQWLDOLW\
3URWHFWLQJWKHSULYDF\DQGFRQILGHQWLDOLW\RIKHDOWKFDUHUHFRUGVLVWKHGXW\RIHYHU\
QXUVH$Q\QXUVHZKRLVDZDUHRIDQDFWXDORUVXVSHFWHGEUHDFKRIFRQILGHQWLDOLW\
PXVWUHSRUWLW
$ SHUVRQ FDQQRW EH OHJDOO\ IRUFHG WR UHPDLQ LQ D KHDOWK IDFLOLW\ VXFK DV D KRVSLWDO LI WKDW
SHUVRQLVRIVRXQGPLQGHYHQZKHQKHDOWKFDUHSURYLGHUVEHOLHYHWKDWWKHSHUVRQVKRXOGUHPDLQ
IRU DGGLWLRQDO FDUH +HDOWK IDFLOLWLHV KDYH VSHFLDO IRUPV WR XVH ZKHQ D SDWLHQW LQVLVWV RQ EHLQJ
GLVFKDUJHG DJDLQVW PHGLFDO RUGHUV 7KH SDWLHQW VLJQV WR LQGLFDWH QRW KROGLQJ WKH IDFLOLW\
UHVSRQVLEOH IRU DQ\ KDUP WKDW PD\ UHVXOW IURP OHDYLQJ 3HRSOH ZKR DUH PHQWDOO\ LOO PD\ EH
FRPPLWWHG WR D SV\FKLDWULF LQVWLWXWLRQ IRU WUHDWPHQW ZLWKRXW WKHLU FRQVHQW LQYROXQWDU\
FRPPLWPHQWRQO\ZKHQLWFDQEHSURYHGWKDWWKH\PD\EHKDUPIXOWRWKHPVHOYHVRURWKHUV
)5$8'
)UDXGLVZLOOIXODQGSXUSRVHIXOPLVUHSUHVHQWDWLRQWKDWFRXOGFDXVHRUKDVFDXVHGORVVRUKDUP
WR D SHUVRQ RU SURSHUW\ 0LVUHSUHVHQWDWLRQ RI D SURGXFW LV D FRPPRQ IUDXGXOHQW DFW $ SHUVRQ
IUDXGXOHQWO\ PLVUHSUHVHQWLQJ KLPVHOI RU KHUVHOI WR REWDLQ D OLFHQVH WR SUDFWLFH QXUVLQJ PD\ EH
SURVHFXWHGXQGHUWKHVWDWHߞVQXUVHSUDFWLFHDFW$OVRPLVUHSUHVHQWLQJWKHRXWFRPHRIDSURFHGXUH
RU WUHDWPHQW PD\ FRQVWLWXWH IUDXG 1XUVHV ZKR UHSRUW YLWDO VLJQV RU RWKHU DVVHVVPHQW GDWD WKDW
WKH\KDYHQRWREWDLQHGDUHDFWLQJIUDXGXOHQWO\
8QLQWHQWLRQDO7RUWV
1(*/,*(1&($1'0$/35$&7,&(
1HJOLJHQFH LV GHILQHG DV SHUIRUPLQJ DQ DFW WKDW D UHDVRQDEO\ SUXGHQW SHUVRQ XQGHU VLPLODU
FLUFXPVWDQFHVZRXOGQRWGR RUFRQYHUVHO\IDLOLQJWRSHUIRUPDQDFWWKDW DUHDVRQDEO\SUXGHQW
SHUVRQ XQGHU VLPLODU FLUFXPVWDQFHV ZRXOG GR $V WKH GHILQLWLRQ LPSOLHV DQ DFW RI QHJOLJHQFH
PD\EHDQDFWRI RPLVVLRQRUFRPPLVVLRQ LVWKHWHUP JHQHUDOO\ XVHG WRGHVFULEH0DOSUDFWLFH
QHJOLJHQFHE\SURIHVVLRQDOSHUVRQQHO5HLVLQJLGHQWLILHVWKHIROORZLQJFRPPRQFDWHJRULHV
RIPDOSUDFWLFHFODLPV
)DLOXUHWRIROORZVWDQGDUGVRIFDUH( <RXIDLOWRIROORZWKHVWDQGDUGVIRU;$03/(
DGPLQLVWHULQJLQVXOLQRURWKHULQMHFWDEOHPHGLFDWLRQV
)DLOXUHWRXVHHTXLSPHQWLQDUHVSRQVLEOHPDQQHU( <RXDWWHPSWWRXVHDEDULDWULF;$03/(
SDWLHQWOLIWIRUWKHILUVWWLPHZLWKRXWJHWWLQJKHOSDQGWKHSDWLHQWIDOOV
)DLOXUHWRDVVHVVDQGPRQLWRU( <RXIDLOWRIROORZ\RXUKRVSLWDOߞVVWDQGDUGVIRU;$03/(
SRVWRSHUDWLYHDVVHVVPHQWVDIWHUUHFHLYLQJDSDWLHQWIURPWKHRSHUDWLQJURRPDQGUHVSRQVHWRD
UXSWXUHGVXWXUHOLQHLVGHOD\HG
)DLOXUHWRFRPPXQLFDWH( <RXIDLOWRFRPPXQLFDWH\RXUFRQFHUQVDERXWDQROGHU;$03/(
DGXOWSDWLHQWEHLQJGLVFKDUJHGKRPHVKHOLYHVDORQH7KHSDWLHQWLVVRRQUHKRVSLWDOL]HGEHFDXVH
QRSURYLVLRQVZHUHPDGHWRVHFXUHWKHQXUVLQJFDUHVKHQHHGHGDIWHUGLVFKDUJH
)DLOXUHWRGRFXPHQW( <RXEHOLHYHDSDWLHQWLVLQGDQJHURIDUUHVWLQJEXW\RXU;$03/(
UHSHDWHGFDOOVWRDKHDOWKFDUHSURYLGHUWRVHHWKHSDWLHQWDUHLJQRUHGVR\RXZRUNXSWKHFKDLQ
RIFRPPDQG%HIRUHDQ\KHDOWKFDUHSURYLGHUVHHVWKHSDWLHQWKHDUUHVWVDQGGHVSLWHDFRGH
GLHV<RXGRFXPHQWWKHDUUHVWFRGHDQGGHDWKKRZHYHU\RXIDLOHGWRGRFXPHQWDOOWKHVWHSV
\RXWRRNWRJHWWKHSDWLHQWWKHPHGLFDODWWHQWLRQKHQHHGHG6L[WHHQPRQWKVODWHUWKHIDPLO\
VXHVDQG\RXWU\WRUHPHPEHUZKDWDFWLRQ\RXWRRNWKDWHYHQLQJߚPRVWRIZKLFKZDVQHYHU
UHFRUGHG
)DLOXUHWRDFWDVDSDWLHQWDGYRFDWHRUWRIROORZWKHFKDLQRIFRPPDQG( <RXDUHLQ;$03/(
WKHRSHUDWLQJURRPDQGZDWFKDVXUJHRQEUHDNWKHVWHULOHILHOGWZLFH1RRQHHOVHVHHPVWR
QRWLFH<RXDUHLQWLPLGDWHGE\WKLVVXUJHRQDQGIDLOWREULQJWKLVWRDQ\RQHߞVDWWHQWLRQ<RX
OHDUQWKDWWKHSDWLHQWGHYHORSHGDVHULRXVLQIHFWLRQSRVWRSHUDWLYHO\
(/(0(1762)/,$%,/,7<
/LDELOLW\LQYROYHVIRXUHOHPHQWVWKDWPXVWEHHVWDEOLVKHGWRSURYHWKDWPDOSUDFWLFHRUQHJOLJHQFH
KDVRFFXUUHGGXW\EUHDFKRIGXW\FDXVDWLRQDQGGDPDJHV UHIHUVWRDQREOLJDWLRQWRXVH'XW\
GXH FDUH ZKDW D UHDVRQDEO\ SUXGHQW QXUVH ZRXOG GR DQG LV GHILQHG E\ WKH VWDQGDUG RI FDUH
DSSURSULDWHIRUWKHQXUVHߙSDWLHQWUHODWLRQVKLS LVWKHIDLOXUHWRPHHWWKHVWDQGDUG%UHDFKRIGXW\
RIFDUH WKHPRVWGLIILFXOWHOHPHQWRIOLDELOLW\WRSURYHVKRZVWKDWWKHIDLOXUHWRPHHW&DXVDWLRQ
WKHVWDQGDUGRIFDUHEUHDFKDFWXDOO\FDXVHGWKHLQMXU\ DUHWKHDFWXDOKDUPRULQMXU\'DPDJHV
UHVXOWLQJWRWKHSDWLHQW([DPSOHVRIWKHVHIRXUHOHPHQWVDUHSUHVHQWHGLQ 7DEOH
7DEOH 3URRIRI0DOSUDFWLFH
67$1'$5'62)&$5(
:KHWKHU QHJOLJHQFH KDV RFFXUUHG GHSHQGV RQ D VWDQGDUG RI FDUH ZKDW D UHDVRQDEO\ SUXGHQW
SHUVRQZRXOGRUZRXOGQRWKDYHGRQHXQGHUVLPLODUFLUFXPVWDQFHV$OOQXUVHVDUHUHVSRQVLEOHIRU
IROORZLQJ WKH VWDQGDUGV RI FDUH IRU WKHLU SDUWLFXODU DUHDV RI SUDFWLFH )RU H[DPSOH ODERU DQG
GHOLYHU\QXUVHVPXVWXQGHUVWDQGKRZVWDQGDUGVIRUQXUVLQJSUDFWLFHGLIIHUIURPWKRVHIRUPHGLFDO
REVWHWULF SUDFWLFH DFFRUGLQJ WR WKH VWDWHߞV QXUVH SUDFWLFH DFW PXVW EH IDPLOLDU ZLWK VSHFLILF
VWDQGDUGVIRUREVWHWULFQXUVLQJHJ $VVRFLDWLRQRI:RPHQߞV+HDOWK2EVWHWULFVDQG1HRQDWDO
1XUVLQJ>$:+211@DQGPXVWFDUU\RXWWKHQXUVLQJUHVSRQVLELOLWLHVGHWDLOHGLQWKHKRVSLWDOߞV
SROLFLHVDQGSURFHGXUHVDQGLQWKHLUMREGHVFULSWLRQ,IKRVSLWDOSROLF\GLFWDWHVDQDVVHVVPHQWRI
HDFKZRPDQLQWKHHDUO\VWDJHVRIODERUHYHU\PLQXWHVIRUH[DPSOHQXUVHVPXVWDGKHUHWR
WKLVVWDQGDUGXQOHVVWKH\GRFXPHQWDUHDVRQIRUGRLQJRWKHUZLVH
7DEOH OLVWV DUHDV RI SRWHQWLDO OLDELOLW\ DVVRFLDWHG ZLWK HDFK RI WKH $1$ VWDQGDUGV RI
FOLQLFDOQXUVLQJSUDFWLFH1XUVLQJHUURUVFDQUHVXOWLQVHULRXVRXWFRPHVIRUWKH SDWLHQWDVWKHVH
H[DPSOHVVKRZ7RUHDGPRUHDERXWVWDQGDUGVVHH DQG &KDSWHU
0DOSUDFWLFH/LWLJDWLRQ
:KHQDSDWLHQWEHOLHYHVKHRUVKHKDVEHHQLQMXUHGEHFDXVHRIWKHQHJOLJHQFHRIDQXUVHRURWKHU
KHDOWKFDUHSURIHVVLRQDODQGSXUVXHVOHJDODFWLRQRQHRIWKUHHRXWFRPHVXVXDOO\RFFXUV
$OOSDUWLHVZRUNWRZDUGDIDLUVHWWOHPHQW
7KHFDVHLVSUHVHQWHGWRDPDOSUDFWLFHDUELWUDWLRQSDQHOLQWKH8QLWHG6WDWHV
7KHFDVHLVEURXJKWWRWULDOFRXUW
7KHVWHSVLQYROYHGLQPDOSUDFWLFHOLWLJDWLRQDUHDVIROORZV
7KHEDVLVIRUWKHFODLPLVGHWHUPLQHGWREHDSSURSULDWHDQGWLPHO\DOOHOHPHQWVRIOLDELOLW\DUH
SUHVHQWGXW\EUHDFKRIGXW\FDXVDWLRQDQGVHULRXVGDPDJHV
$OOSDUWLHVQDPHGDVGHIHQGDQWVQXUVHVKHDOWKFDUHSURYLGHUVKHDOWKFDUHIDFLOLW\DVZHOODV
LQVXUDQFHFRPSDQLHVDQGDWWRUQH\VZRUNWRZDUGDIDLUVHWWOHPHQW
7KHFDVHLVSUHVHQWHGWRDPDOSUDFWLFHDUELWUDWLRQSDQHO7KHSDQHOߞVGHFLVLRQLVHLWKHUDFFHSWHG
RUUHMHFWHGLQZKLFKFDVHDFRPSODLQWLVILOHGLQWULDOFRXUW
7KHGHIHQGDQWVFRQWHVWDOOHJDWLRQVDUJXHWKDWWKHUHLVQREDVLVIRUDOOHJLQJGHYLDWLRQIURPWKH
DSSURSULDWHVWDQGDUGRIFDUHRUIRUSURYLQJFDXVDWLRQDQGGDPDJHV
3UHWULDOGLVFRYHU\DFWLYLWLHVRFFXUUHYLHZRIPHGLFDOUHFRUGVDQGGHSRVLWLRQVRISODLQWLII
GHIHQGDQWVDQGZLWQHVVHV
7ULDOWDNHVSODFHERWKVLGHVSUHVHQWWKHLUHYLGHQFHDQGDUJXPHQWV
'HFLVLRQRUYHUGLFWLVUHDFKHGE\WKHMXGJHRUMXU\
,IWKHYHUGLFWLVQRWDFFHSWHGE\ERWKVLGHVLWPD\EHDSSHDOHGWRDQDSSHOODWHFRXUW
7KHQXUVHPD\EHLQYROYHGLQOHJDOSURFHHGLQJVDVDGHIHQGDQWDIDFWZLWQHVVRUDQH[SHUW
ZLWQHVV )RU D WDQJLEOH LOOXVWUDWLRQ RI KRZ WKH OHJDO SURFHVV RSHUDWHV \RX DQG \RXU FODVV PD\
ZDQWWRLPSOHPHQWWKHPDOSUDFWLFHODZVXLWVLPXODWLRQGHYHORSHGE\-HQNLQVDQG/HPDN
7DEOH $UHDVRI3RWHQWLDO/LDELOLW\IRU1XUVHV
1856($6'()(1'$17
$ QXUVH ZKR LV QDPHG D GHIHQGDQW VKRXOG ZRUN FORVHO\ ZLWK DQ DWWRUQH\ ZKLOH SUHSDULQJ WKH
GHIHQVH7KHDWWRUQH\UHSUHVHQWLQJWKHQXUVHߞVLQWHUHVWVLVVHFXUHGE\HLWKHUWKHQXUVHLIFDUU\LQJ
SHUVRQDOOLDELOLW\LQVXUDQFHRUWKHHPSOR\LQJIDFLOLW\5HFRPPHQGDWLRQVIRUWKHQXUVHGHIHQGDQW
LQFOXGHWKHIROORZLQJ
'RQRWGLVFXVVWKHFDVHZLWKDQ\RQHDW\RXUIDFLOLW\ZLWKWKHH[FHSWLRQRIWKHULVNPDQDJHU
ZLWKWKHSODLQWLIIZLWKWKHSODLQWLIIߞVODZ\HUZLWKDQ\RQHWHVWLI\LQJIRUWKHSODLQWLIIRUZLWK
UHSRUWHUV
'RQRWDOWHUWKHSDWLHQWߞVUHFRUGV7DPSHULQJZLWKDFKDUWLVWKHZRUVWPLVWDNH\RXFDQPDNH
\RXPD\ZHOOUXLQ\RXUGHIHQVH
&RRSHUDWHIXOO\ZLWK\RXUDWWRUQH\'RQRWKLGHDQ\LQIRUPDWLRQIURPWKHDWWRUQH\0DNHVXUH
\RXDUHIXOO\SUHSDUHGEHIRUH\RXJRRQWKHZLWQHVVVWDQG
%HFRXUWHRXVRQWKHZLWQHVVVWDQG'RQRWYROXQWHHUDQ\LQIRUPDWLRQ
1856($6)$&7:,71(66
(LWKHUWKHGHIHQVHRUWKHSURVHFXWLQJDWWRUQH\PD\FDOODQXUVHZKRKDVNQRZOHGJHRIWKHDFWXDO
LQFLGHQW SURPSWLQJ WKH OHJDO FDVH WR WHVWLI\ DV D IDFWZLWQHVV )DFW ZLWQHVVHV ZKR DUH SODFHG
XQGHU RDWKPXVW EDVH WKHLUWHVWLPRQ\RQRQO\ILUVWKDQGNQRZOHGJH RIWKHLQFLGHQWDQGQRW RQ
DVVXPSWLRQV7KHQXUVHZLOOEHDVNHGLIWKHWHVWLPRQ\LVEDVHGRQLQGHSHQGHQWUHFROOHFWLRQRIWKH
LQFLGHQWRURQGRFXPHQWDWLRQLQWKHSDWLHQWUHFRUG7KHQXUVHPD\WHVWLI\ߡ,GRQRWUHPHPEHU
0V-RQHVEXW,VHHIURPUHYLHZRIKHUUHFRUGWKDW,FDUHGIRUKHURQWKHHYHQLQJVRI-XQH
DQG ߢ :KHQ LQ GRXEW DERXW IDFWV WKH QXUVH VKRXOG VLPSO\ WHVWLI\ ߡ, GR QRW UHPHPEHU
WKDWߢ1HZUHVHDUFKLQWRPHPRU\LVVKRZLQJWKDWSHRSOHRIWHQUHPHPEHUWKLQJVGLIIHUHQWO\IURP
WKH ZD\ WKH\ ZHUH WKLV FKDOOHQJHV WKH YDOXH RI H\HZLWQHVV PHPRU\ 7KXV DFFXUDWH
GRFXPHQWDWLRQUHPDLQVWKHQXUVHߞVEHVWGHIHQVH
1856($6(;3(57:,71(66
$QXUVHPD\EHFDOOHGE\HLWKHUDWWRUQH\WRWHVWLI\DVDQ WRH[SODLQWRWKHMXGJHH[SHUWZLWQHVV
DQGMXU\ZKDWKDSSHQHGEDVHGRQWKHSDWLHQWߞVUHFRUGDQGWRRIIHUDQRSLQLRQDERXWZKHWKHUWKH
QXUVLQJ FDUH PHW DFFHSWDEOH VWDQGDUGV 1XUVH H[SHUW ZLWQHVVHV QHHG D VROLG HGXFDWLRQDO
EDFNJURXQG DQG VWURQJ FOLQLFDO H[SHULHQFH FRPSDUDEOH ZLWK WKRVH RI WKH QXUVH GHIHQGDQW 7KH
H[SHUW ZLWQHVV DOVR QHHGV DQ XQGHUVWDQGLQJ RI WKH OHJDO DVSHFWV RI QXUVLQJ DQG PDOSUDFWLFH
OLDELOLW\ DV ZHOO DV NQRZOHGJH RI WKH VWDWH QXUVH SUDFWLFH DFW DQG WKH VWDQGDUG RI QXUVLQJ FDUH
ZKHUHWKHLQFLGHQWRFFXUUHG
/(*$/6$)(*8$5'6)257+(1856(
7KH86KHDOWKFDUHV\VWHPKDVDYDULHW\RIVDIHJXDUGVWRSURWHFWQXUVHVIURPH[SRVXUHWROHJDO
ULVNV ZKLOH SHUIRUPLQJ WKH GXWLHV RI WKHLU UROH DQG WR HQVXUH WKDW WKH SUDFWLFH HQYLURQPHQW LV
JHDUHG WRZDUG HQKDQFLQJ SDWLHQW DQG SHUVRQDO VDIHW\ $V \RX UHDG WKH IROORZLQJ VHFWLRQV
FRQVLGHUWKHVFHQDULRIHDWXUHGLQWKH1XUVLQJ$GYRFDF\LQ$FWLRQGLVSOD\DQG WKHLPSOLFDWLRQV
IRUQXUVLQJSUDFWLFH
&RPSHWHQW3UDFWLFH
&RPSHWHQWSUDFWLFHUHPDLQVWKHQXUVHߞVPRVWLPSRUWDQWDQGEHVWOHJDOVDIHJXDUG (DFK)LJ
QXUVH LV UHVSRQVLEOH IRU PDNLQJ VXUH WKDW KLV RU KHU HGXFDWLRQDO EDFNJURXQG DQG FOLQLFDO
H[SHULHQFH DUH DGHTXDWH WR IXOILOO WKH QXUVLQJ UHVSRQVLELOLWLHV GHOLQHDWHG LQ WKH MRE GHVFULSWLRQ
/HJDOVDIHJXDUGVLQFOXGHWKHIROORZLQJ
'HYHORSLQJDQGPDLQWDLQLQJLQWHUSHUVRQDOFRPPXQLFDWLRQVNLOOV
5HVSHFWLQJOHJDOERXQGDULHVRISUDFWLFH
)ROORZLQJLQVWLWXWLRQDOSURFHGXUHVDQGSROLFLHV
ߡ2ZQLQJߢSHUVRQDOVWUHQJWKVDQGZHDNQHVVHVVHHNLQJPHDQVRIJURZWKHGXFDWLRQDQG
VXSHUYLVHGH[SHULHQFHWRHQVXUHFRQWLQXHGFRPSHWHQFHIRUQHZDQGHYROYLQJUHVSRQVLELOLWLHV
(YDOXDWLQJSURSRVHGDVVLJQPHQWVUHIXVLQJWRDFFHSWUHVSRQVLELOLWLHVIRUZKLFK\RXDUH
XQSUHSDUHG
.HHSLQJFXUUHQWLQQXUVLQJNQRZOHGJHDQGVNLOOV
5HVSHFWLQJSDWLHQWULJKWVDQGGHYHORSLQJUDSSRUWZLWKSDWLHQWV
:RUNLQJZLWKLQWKHIDFLOLW\WRGHYHORSDQGVXSSRUWPDQDJHPHQWSROLFLHV
.HHSLQJFDUHIXOGRFXPHQWDWLRQ
1XUVLQJ$GYRFDF\LQ$FWLRQ
3DWLHQW6FHQDULR
0U6SDKQLVD\HDUROGDWWRUQH\ZKRVXIIHUHGDFHUHEUDOEOHHG$IWHUKLVEUDLQ
VXUJHU\KLVVXUJHRQLQIRUPHGWKHIDPLO\WKDW0U6SDKQKDVPDVVLYHLUUHYHUVLEOH
QHXURORJLFGDPDJH,QVKRUWEDUULQJDQDFWRI*RGRUQDWXUHKHZLOOKDYHQR
PHDQLQJIXOUHFRYHU\+LVZLIHLVDOUHDG\VXLQJWKHILUVWKRVSLWDOWKDWWUHDWHGKHU
KXVEDQGEHFDXVHWKH\GHOD\HGSHUIRUPLQJWKHDSSURSULDWHGLDJQRVWLFWHVWV6KHDQG
KHUGDXJKWHUFRPSODLQIUHTXHQWO\DERXWWKHQXUVLQJFDUH0U6SDKQLVUHFHLYLQJQRZ
DQGQRRQHZDQWVWRWDNHFDUHRIKLPEHFDXVHWKH\DUHDIUDLGRIEHLQJQDPHGLQD
ODZVXLW0UV6SDKQNHHSVDQRWHERRNLQZKLFKVKHZULWHVGRZQWKHQDPHRIHYHU\
FDUHJLYHUZKRKHOSVKHUKXVEDQG6KHKDVSODFHGQXPHURXVFDOOVWRFRPSODLQWR
DGPLQLVWUDWLRQDERXWHYHU\WKLQJIURPWKHFOHDQOLQHVVRIWKHURRPWRDWRUQVKHHW<RX
EHOLHYHWKDWKHLVUHFHLYLQJOHVVWKDQRSWLPDOFDUHEHFDXVHHYHU\RQHLVDIUDLGRIKLV
IDPLO\EULQJLQJDODZVXLW
,PSOLFDWLRQVIRU1XUVLQJ$GYRFDF\
+RZZLOO\RXDFWLI\RXDUH0U6SDKQߞVQXUVH"7DONZLWK\RXUFODVVPDWHVDQG
H[SHULHQFHGQXUVHVDERXWWKHTXHVWLRQVWKDWIROORZ
,I\RXHOHFWWRDGYRFDWHIRU0U6SDKQZKDWSUDFWLFDOVWHSVFDQ\RXWDNHWRHQVXUH
EHWWHUKHDOWKRXWFRPHV"
:KDWLVLWUHDVRQDEOHWRH[SHFWRIDVWXGHQWQXUVHDJUDGXDWHQXUVHDQGDQ
H[SHULHQFHGQXUVHLQWKLVVLWXDWLRQ"
:KDWDGYRFDF\VNLOOVDUHQHHGHGWRHIIHFWLYHO\UHVSRQGWRWKLVFKDOOHQJH"
),*85( &RPSHWHQWSUDFWLFH LV WKH QXUVHߞVPRVW LPSRUWDQW OHJDO VDIHJXDUG&DUHIXO GRFXPHQWDWLRQ
HQVXUHVDUHFRUGRIFRPSHWHQWSUDFWLFH
5HPHPEHUWKDWWKHPHGLFDOUHFRUGLVWKHEHVWDQGVRPHWLPHVWKHRQO\DYDLODEOHHYLGHQFHLI
\RX KDYH WR GHIHQG \RXU DFWLRQV 1XUVH DWWRUQH\ (GLH %URXV S UHFRPPHQGV WKH
IROORZLQJ
'RFXPHQWDOOFOLQLFDOREVHUYDWLRQVDQGFULWLFDOGLDJQRVWLFV
'RFXPHQWFRQYHUVDWLRQVZLWKRWKHUSURYLGHUVUHJDUGLQJSDWLHQWLVVXHV
'RFXPHQWZKLFKVSHFLILFKHDOWKFDUHSURYLGHUZDVQRWLILHGRIZKLFKVSHFLILFFRQFHUQVDWZKDW
VSHFLILFWLPH
'RFXPHQWWKDWWKHFKDLQRIFRPPDQGKDVEHHQHQJDJHGZKHQQHFHVVDU\
0DNHVXUHWKDWWKHPHGLFDOUHFRUGUHIOHFWVWKDW\RXSXUVXHG\RXUFRQFHUQVWRUHVROXWLRQ
7KLQNEDFNWR WKHJLUOZLWKDIUDFWXUHGDUPUHTXLULQJWKH(OOD5RGULJXH]
DGPLQLVWUDWLRQRIVHGDWLRQDFFRUGLQJWRWKHIDFLOLW\ߞVSURWRFRO7KHQXUVHVKRXOG
LQFRUSRUDWHNQRZOHGJHRIWKHOHJDOVDIHJXDUGVIRUFRPSHWHQWSUDFWLFHZKHQSUHSDULQJ
WRDGPLQLVWHUWKHPHGLFDWLRQDVZHOODVNQRZOHGJHRIWKHXQLWߞVSURWRFRO,QDGGLWLRQ
WKHQXUVHVKRXOGLGHQWLI\SHUVRQDOOLPLWDWLRQVDQGFRQIURQWWKHKHDOWKFDUHSURYLGHU
VWUHVVLQJWKHQHHGIRUKLVSUHVHQFHWRHQVXUHWKHSDWLHQWߞVVDIHW\
&RPSHWHQWSUDFWLFHLQFOXGHVGHYHORSLQJVHQVLWLYLW\WRFRPPRQVRXUFHVRISDWLHQWLQMXU\VXFK
DVIDOOVUHVWUDLQWVDQGPDOIXQFWLRQLQJHTXLSPHQWDQGWKHQWDNLQJVSHFLILFPHDVXUHVWRSUHYHQW
SDWLHQW LQMXU\ %R[ RQ SDJH OLVWV WKH PRVW IUHTXHQW DOOHJDWLRQV DJDLQVW QXUVHV DQG
UHODWHGSUHYHQWLRQWLSV
,VVXHV7KDW$IIHFW&RPSHWHQW3UDFWLFH
6WD\LQJFRPSHWHQWIRURXUSUDFWLFHLQWRGD\ߞVUDSLGO\FKDQJLQJKHDOWKFDUHZRUOGZLOODOZD\VEHD
FKDOOHQJH 1HZ WHFKQRORJLHV PHGLFDWLRQV SURWRFROV DQG SROLFLHV ZLOO DOZD\V FKDOOHQJH RXU
DELOLW\WROHDUQDQGDGDSW:KDWDOVRFKDOOHQJHVFRPSHWHQFHLVQXUVHIDWLJXHQRVXUSULVHDQGWKH
SRWHQWLDO IRU VXEVWDQFH DEXVH 6KHUPDQ PDNHV LW D SRLQW WR DVN QXUVHV LQ HDFK RI KHU
SUHVHQWDWLRQVRQ EXLOGLQJ UHVLOLHQFH WR ߡVWDQGXSߢLIWKH\SUDFWLFHSDUWLFXODUUHVLOLHQFH EXLOGLQJ
VWUDWHJLHV,QHDFKVHVVLRQVOHHSLQJKRXUVZDVWKH SUDFWLFHGUHVLOLHQF\VWUDWHJ\ߡ,WLVQRWOHDVW
XQFRPPRQIRUQXUVHVQRWWRWDNHEUHDNVWRHDWRQWKHUXQDQGWRUDUHO\XVHWKHUHVWURRPߚDOPRVW
DEDGJHRIKRQRULQVRPHVHWWLQJV$QGQRZRXUODFNRIVHOIFDUHLVVWDUWLQJWRFDWFKXSZLWKXV
DVWKHZRUNHQYLURQPHQWEHFRPHVPRUHVWUHVVIXOߢ
1XUVH)DWLJXH
:H QRZ NQRZ WKDW IDWLJXHG DQG VOHHSGHSULYHG QXUVHV SODFH WKHLU SDWLHQWV DQG WKHPVHOYHV DW
VHULRXV ULVN IRU KDUP 7KH $1$ LVVXHG D SRVLWLRQ VWDWHPHQW DGGUHVVLQJ QXUVH IDWLJXH LQ
7KH\XUJHGUHJLVWHUHGQXUVHV51VDQGHPSOR\HUVLQDOOFDUHVHWWLQJVWRFROODERUDWHWRUHGXFHWKH
ULVNVRIQXUVHIDWLJXH DQGVOHHSLQHVVDVVRFLDWHGZLWKVKLIWZRUNDQGORQJZRUNKRXUV)DWLJXHG
QXUVHVDUHPRUHOLNHO\WRH[SUHVVFRQFHUQWKDWWKH\PDGHDZURQJGHFLVLRQDERXWDSDWLHQWߞVFDUH
6FRWW$UVODQLDQ(QJRUHQ(QJRUHQ,WLVDJRRGSUDFWLFHDVVWXGHQWVWRPDNHLWDKDELW
WREHUHVWHGEHIRUHDSSHDULQJIRUFOLQLFDOSUDFWLFH
7KH,PSDLUHG1XUVH
$ERXWLQRUWRRIDOOQXUVHVPD\EHLPSDLUHGRULQUHFRYHU\IURPDOFRKRORUGUXJ
DGGLFWLRQ 7KH VWUHVVHV LQYROYHG LQ QXUVLQJ DQG KHDOWK FDUH FRPELQHG ZLWK WKH DYDLODELOLW\ RI
FRQWUROOHG VXEVWDQFHV PDNH QXUVHV SULPH FDQGLGDWHV IRU DOFRKRO DQG GUXJ DGGLFWLRQ SUREOHPV
6WDUWOLQJO\PRUHWKDQKDOIRIDOOLPSDLUHGQXUVHVEHJDQDEXVLQJGXULQJWKHLUQXUVLQJHGXFDWLRQ
GD\V
,QWKHSDVWQXUVHVZLWKVXEVWDQFHDEXVHSUREOHPVXVXDOO\ZHUHSURPSWO\SXQLVKHGE\ILULQJ
DQG OLFHQVH VXVSHQVLRQ 7RGD\ VXEVWDQFH DEXVH LV UHFRJQL]HG DV D WUHDWDEOH GLVRUGHU WKH
REMHFWLYHLVWRGHWHFWSUREOHPVHDUO\DQGJHWQXUVHVLQWRWUHDWPHQW7KH$1$VWURQJO\VXSSRUWV
ߡDOWHUQDWLYHWRGLVFLSOLQHߢRUߡSHHUDVVLVWDQFHߢSURJUDPV
6WXGHQWVVKRXOGUHFRJQL]HWKHLUOHYHORIULVNDQGNQRZWRVHHNKHOSSURPSWO\LIWKH\VXVSHFWD
SHUVRQDOSUREOHPRUDSUREOHPRQWKHSDUWRIDFODVVPDWHRUFROOHDJXH6WXGHQWVFDQWDONZLWKD
WUXVWHG IDFXOW\ PHPEHU 3UDFWLFLQJ QXUVHV VKRXOG FRQVXOW PDQDJHPHQW 2ߞ1HLOO S
VXJJHVWV WKDW QXUVHV ZKR VXVSHFW WKDW D FROOHDJXH PD\ KDYH D VXEVWDQFH DEXVH GLVRUGHU DVN
WKHPVHOYHVWKHIROORZLQJTXHVWLRQV
:KDWGR,REVHUYH"
+RZGRHVWKLVDIIHFWSDWLHQWFDUHRUWHDPZRUN"
:KDWVKRXOG,GRZKHQ,KDYHDFRQFHUQ"
:RXOGP\FROOHDJXHEHQHILWIURPDVVLVWDQFH"
%R[1XUVLQJ0DOSUDFWLFH3UHYHQWLRQ
0RVW)UHTXHQW$OOHJDWLRQV$JDLQVW1XUVHVDQG5HODWHG3UHYHQWLRQ
7LSV
)DLOXUHWRHQVXUHSDWLHQWVDIHW\
0RQLWRUSDWLHQWVLQDWLPHO\PDQQHUFRQVLVWHQWZLWKIDFLOLW\SROLF\DQGWKH
FKDQJLQJQHHGVRIWKHSDWLHQW$VVHVVDQGGRFXPHQWSRWHQWLDOIRULQMXU\
,QFRUSRUDWHVDIHW\QHHGVLQWRWKHFDUHSODQ
&OHDUO\GHILQHFULWHULDIRUXVHRIUHVWULFWLYHGHYLFHV(QVXUHWKDWWKHXVHRI
UHVWULFWLYHGHYLFHVLVFRQVLVWHQWZLWKIDFLOLW\SROLF\8VHWKHOHDVWUHVWULFWLYH
GHYLFHVWKDWZLOOEHHIIHFWLYHLQSUHYHQWLQJLQMXU\
8SGDWH\RXUNQRZOHGJHLQYROYLQJSDWLHQWVDIHW\DQGQHZLQWHUYHQWLRQVWRSUHYHQW
DQGUHGXFHLQMXU\
(YDOXDWHZKHWKHUSDWLHQWVDWKLJKULVNIRULQMXU\DUHURXWLQHO\LGHQWLILHGEHIRUH
LQMXU\UHVXOWV
,PSURSHUWUHDWPHQWRUSHUIRUPDQFHRIWUHDWPHQW
4XHVWLRQWUHDWPHQWVWKDW\RXEHOLHYHDUHLPSURSHU.QRZ\RXUIDFLOLW\ߞVSROLF\IRU
TXHVWLRQLQJDSUREOHPDWLFRUGHU
8VHSURSHUWHFKQLTXHVZKHQSHUIRUPLQJSURFHGXUHVDQGIROORZIDFLOLW\
SURFHGXUHV
6HHNDVVLVWDQFHZKHQXQVXUHRIDQHZSURFHGXUH1HYHUSHUIRUPDQLQWHUYHQWLRQ
XQWLO\RXNQRZZKDW\RXDUHGRLQJZK\\RXDUHGRLQJLWDQG\RXURQJRLQJ
DVVHVVPHQWDQGWHDFKLQJUHVSRQVLELOLWLHV
8SGDWH\RXUFOLQLFDOVNLOOVWKURXJKFRQWLQXLQJHGXFDWLRQFODVVHVFRQIHUHQFHV
DQGZRUNVKRSV
)DLOXUHWRPRQLWRUDQGUHSRUW
)ROORZKHDOWKFDUHSURYLGHURUGHUVUHJDUGLQJPRQLWRULQJRISDWLHQWVXQOHVV
FKDQJHVLQWKHSDWLHQWߞVFRQGLWLRQQHFHVVLWDWHDFKDQJHLQWKHIUHTXHQF\RI
PRQLWRULQJUHSRUWWKHQHHGIRUFKDQJHWRWKHKHDOWKFDUHSURYLGHU
5HSRUWDQ\UHTXHVWHGLQIRUPDWLRQRUVLJQLILFDQWFKDQJHVLQDSDWLHQWߞVFRQGLWLRQ
,IXQVXUHRIWKHVLJQLILFDQFHRIDQREVHUYHGFKDQJHFRQVXOWZLWKDQH[SHULHQFHG
FROOHDJXH
3HUIRUPDSSURSULDWHDQGWLPHO\QXUVLQJDVVHVVPHQWV
(QVXUHWKDWWKHQXUVHߙSDWLHQWUDWLRLVDGHTXDWH
0HGLFDWLRQHUURUVDQGUHDFWLRQV
9HULI\DQ\TXHVWLRQDEOHPHGLFDORUGHUV
9HULI\SDWLHQWߞVQDPHDQGGDWHRIELUWKEHIRUHDGPLQLVWHULQJPHGLFDWLRQDQGXVH
DSSURSULDWHIDFLOLW\VSHFLILFLGHQWLILHUVVXFKDVEDUFRGLQJ
/LVWHQWRDQ\SDWLHQWTXHVWLRQVRUREMHFWLRQVUHJDUGLQJDPHGLFDWLRQDQG
LQYHVWLJDWHWKHSDWLHQWߞVFRQFHUQVEHIRUHDGPLQLVWHULQJWKHPHGLFDWLRQ
5HIHUWRDGUXJUHIHUHQFHIRUDQ\TXHVWLRQVDERXWDSSURSULDWHGRVDJHVVLGH
HIIHFWVDQGUHDFWLRQV
.QRZ\RXUIDFLOLW\ߞVSROLFLHVRQYHUEDODQGZULWWHQPHGLFDWLRQRUGHUVDQGRQ
PHGLFDWLRQDGPLQLVWUDWLRQ
8SGDWH\RXUNQRZOHGJHRIPHGLFDWLRQVDQGQHZPHGLFDWLRQDGPLQLVWUDWLRQ
SURWRFROV
)DLOXUHWRIROORZIDFLOLW\SURFHGXUH
.QRZ\RXUIDFLOLW\ߞVSURFHGXUHV(QVXUHWKDW\RXURULHQWDWLRQWRQHZ
UHVSRQVLELOLWLHVIDPLOLDUL]HV\RXZLWKSHUWLQHQWSROLFLHVDQGSURFHGXUHV
,I\RXPXVWGHYLDWHIURPDSURFHGXUHGLVFXVVWKHLQFLGHQWZLWK\RXUVXSHUYLVRU
DQGGHFLGHRQDSSURSULDWHDFWLRQ
$GYLVHWKHDSSURSULDWHSHUVRQRISURFHGXUHVWKDWQHHGWREHUHYLVHG
'RFXPHQWDWLRQ
'RFXPHQWVLJQLILFDQWLQIRUPDWLRQDERXW\RXUSDWLHQWVREMHFWLYHO\DQGIDFWXDOO\
.QRZDQGIROORZWKHIDFLOLW\ߞVGRFXPHQWDWLRQSROLFLHV
'RFXPHQWVSHFLILFWLPHVWKDW\RXSHUIRUPHGDFWLRQVPDGHREVHUYDWLRQVRU
SHUIRUPHGSDWLHQWDVVHVVPHQWV
'RFXPHQWOHJLEO\ZKHQZULWLQJVSHOOFRUUHFWO\DQGXVHRQO\IDFLOLW\DSSURYHG
DEEUHYLDWLRQV
%HVHQVLWLYHWRSULYDF\FRQVLGHUDWLRQVZKHQGRFXPHQWLQJRQDFRPSXWHU
5RXWLQHO\HYDOXDWHWKHTXDOLW\RIGRFXPHQWDWLRQDQGXSGDWH\RXUNQRZOHGJHRI
QHZGRFXPHQWDWLRQPHWKRGRORJLHV
(TXLSPHQWXVH
/HDUQKRZWRRSHUDWHHTXLSPHQWLQDVDIHDQGDSSURSULDWHPDQQHU1HYHU
RSHUDWHHTXLSPHQWZLWKZKLFK\RXDUHXQIDPLOLDU
8VHSUHGHWHUPLQHGSURFHGXUHVZKHQWHDFKLQJSDWLHQWVKRZWRXVHHTXLSPHQW
DQGHQVXUHWKDWDOOQXUVHVLQYROYHGLQSDWLHQWHGXFDWLRQDUHWHDFKLQJWKHVDPH
SURFHGXUHV
3URYLGHKRPHFDUHSDWLHQWVZLWKWKHWHOHSKRQHQXPEHURIDKRXUEDFNXS
KRVSLWDORUKRPHFDUHVHUYLFHDYDLODEOHLQFDVHRIHPHUJHQF\
+DYHSDWLHQWVGHPRQVWUDWHWKHLUFRPSHWHQFHZLWKHTXLSPHQWEHIRUHDOORZLQJ
WKHPWRXVHLW
$WWHQGRULHQWDWLRQVDQGLQVHUYLFHVRQWKHXVHRIQHZRUPRGLILHGHTXLSPHQW
$GYHUVHLQFLGHQWV
,IDQDGYHUVHLQFLGHQWRFFXUVFRPSOHWHWKHDSSURSULDWHGRFXPHQWDWLRQDQG
UHSRUWWKHLQFLGHQWWRWKHGHVLJQDWHGSHUVRQIROORZLQJIDFLOLW\SROLF\
'RQRWDVVXPHYRLFHRUUHFRUGDQ\EODPHIRUWKHLQFLGHQW
.QRZWKHLQVWLWXWLRQDOFKDLQRIFRPPDQGIRUUHSRUWLQJLQVWDQFHVZKHQSDWLHQW
FDUHLVDWLVVXH
6XSSRUWIDFLOLW\ORVVSUHYHQWLRQSURJUDPVWKDWLGHQWLI\SRWHQWLDOOLDELOLWLHVJXDUG
DJDLQVWSDWLHQWLQMXULHVDQGPD[LPL]HWKHGHIHQVHRIWKHIDFLOLW\DQGLWVHPSOR\HH
QXUVHV
3DWLHQWVZLWKKXPDQLPPXQRGHILFLHQF\YLUXV+,9
%HFRQVFLRXVRIDFWLRQVWKDWFRXOGUHVXOWLQDODZVXLW
'LVFULPLQDWLRQLQWUHDWPHQW
1RVRFRPLDOLQKRVSLWDOWUDQVPLVVLRQRIYLUXV
%UHDFKRIFRQILGHQWLDOLW\
3DUWLFLSDWLRQLQWHVWLQJDSDWLHQWIRU+,9ZLWKRXWILUVWREWDLQLQJLQIRUPHGFRQVHQW
.QRZDQGIROORZIDFLOLW\SROLFLHVDQGSURFHGXUHVIRUWKHFDUHRISDWLHQWVZLWK
LQIHFWLRXVGLVHDVHV
8SGDWH\RXUNQRZOHGJHRI+,9LQIHFWLRQEHIDPLOLDUZLWKQDWLRQDOVWDQGDUGV
VXFKDVWKRVHHVWDEOLVKHGE\WKH&HQWHUVIRU'LVHDVH&RQWURODQG3UHYHQWLRQ
DQGSHUWLQHQWVWDWHSURYLQFHODZV
%R[,QGLFDWLRQV7KDWD1XUVH0D\+DYHD6XEVWDQFH$EXVH
'LVRUGHU68'
$VQXUVHVZHFDUHIRURXUSDWLHQWVEXWZHGRQߞWDOZD\VFDUHIRURXUFRZRUNHUVRU
RXUVHOYHV$V\RXUHDGWKHOLVWEHORZ\RXPD\GLVFRYHUWKDW\RXDUHZRUNLQJZLWKRU
KDYHZRUNHGZLWKDQXUVHZKRGLVSOD\VVLJQVV\PSWRPVDQGEHKDYLRUDOFKDQJHV
WKDWPD\LQGLFDWHVXEVWDQFHDEXVH
%HKDYLRUDO&KDQJHV
&KDQJHVRUVKLIWVLQMRESHUIRUPDQFH
$EVHQFHVIURPWKHXQLWIRUH[WHQGHGSHULRGV
)UHTXHQWWULSVWRWKHEDWKURRP
$UULYLQJODWHRUOHDYLQJHDUO\
0DNLQJDQH[FHVVLYHQXPEHURIPLVWDNHVLQFOXGLQJPHGLFDWLRQHUURUV
%HKDYLRUDOFKDQJHVPD\KDYHSK\VLFDOPDQLIHVWDWLRQV
6XEWOHFKDQJHVLQDSSHDUDQFHWKDWPD\HVFDODWHRYHUWLPH
,QFUHDVLQJLVRODWLRQIURPFROOHDJXHV
,QDSSURSULDWHYHUEDORUHPRWLRQDOUHVSRQVHV
'LPLQLVKHGDOHUWQHVVFRQIXVLRQRUPHPRU\ODSVHV
1DUFRWLFV'LVFUHSDQFLHV
,QFRUUHFWQDUFRWLFFRXQWV
/DUJHDPRXQWVRIQDUFRWLFZDVWDJH
1XPHURXVFRUUHFWLRQVRIPHGLFDWLRQUHFRUGV
)UHTXHQWUHSRUWVRILQHIIHFWLYHSDLQUHOLHIIURPSDWLHQWV
2IIHUVWRPHGLFDWHFRZRUNHUVߞSDWLHQWVIRUSDLQ
$OWHUHGYHUEDORUSKRQHPHGLFDWLRQRUGHUV
9DULDWLRQVLQFRQWUROOHGVXEVWDQFHGLVFUHSDQFLHVDPRQJVKLIWVRUGD\VRIWKHZHHN
6RXUFH$GDSWHGIURP1DWLRQDO&RXQFLORI6WDWH%RDUGVRI1XUVLQJ1&6%1:KDW\RXQHHGWRNQRZDERXW
VXEVWDQFHXVHGLVRUGHULQQXUVLQJ&KLFDJR$XWKRU5HWULHYHGKWWSVZZZQFVEQRUJ68'B%URFKXUHBSGI
%R[GHVFULEHVVLJQVDQGV\PSWRPVWRZDWFKIRU7KHSXEOLFߞVWUXVWDQGZHOOEHLQJDQGWKH
ZHOOEHLQJRIWKHQXUVHDUHERWKDWVWDNH
,QIRUPHG&RQVHQWRU5HIXVDO
(YHU\ SHUVRQ LV JUDQWHG IUHHGRP IURP ERGLO\ FRQWDFW E\ DQRWKHU SHUVRQ XQOHVV FRQVHQW LV
JUDQWHG ,Q PRVW VWDWHV \RX PXVW EH WR OHJDOO\ SURYLGH PHGLFDO FRQVHQW 6WDWHV YDU\ LQ WKH
W\SHVRIPHGLFDOWUHDWPHQWWKH\DOORZPLQRUVWRDXWKRUL]HZLWKRXWWKHLUSDUHQWVߞFRQVHQWEHVXUH
WRFKHFN\RXUVWDWHODZ
,QDOOKHDOWKFDUHIDFLOLWLHVLQIRUPHGDQGYROXQWDU\FRQVHQWLVQHHGHGIRUDGPLVVLRQIRUHDFK
VSHFLDOL]HG GLDJQRVWLF RU WUHDWPHQW SURFHGXUH DQG IRU DQ\ H[SHULPHQWDO WUHDWPHQWV RU
SURFHGXUHV 7KH FRQVHQW PXVW EH ZULWWHQ GHVLJQDWHG IRU WKH SURFHGXUH WR EH SHUIRUPHG DQG
VLJQHGE\WKHSDWLHQWRUSHUVRQOHJDOO\UHVSRQVLEOHIRUWKHSDWLHQW$VLJQHGFRQVHQWLVQRWQHHGHG
LQDQHPHUJHQF\LIWKHUHLVDQLPPHGLDWHWKUHDWWROLIHRUKHDOWKLIH[SHUWVZRXOGDJUHHWKDWLWLV
DQHPHUJHQF\DQGLIWKHSDWLHQWLVXQDEOHWRFRQVHQWDQGDOHJDOO\DXWKRUL]HGSHUVRQFDQQRWEH
UHDFKHG
:KLOH LQIRUPHG FRQVHQW LV D SURWHFWLRQ DJDLQVW ODZVXLWV WKH FHQWUDO YDOXHV XQGHUO\LQJ
LQIRUPHG FRQVHQW LQFOXGH SURPRWLQJ WKH SDWLHQWߞV ZHOOEHLQJ DQG UHVSHFWLQJ WKH SDWLHQWߞV VHOI
GHWHUPLQDWLRQ 3UHVLGHQWߞV &RPPLVVLRQ IRU WKH 6WXG\ RI (WKLFDO 3UREOHPV LQ 0HGLFLQH DQG
%LRPHGLFDODQG%HKDYLRUDO5HVHDUFK)RUWKLVUHDVRQ\RXVKRXOGPDNHVXUHWKDWSDWLHQWV
KDYHDOOWKHLQIRUPDWLRQWKH\QHHGDQGWKDWWKH\XQGHUVWDQGWKHLQIRUPDWLRQLQRUGHUWRYDOLGO\
FRQVHQW WR RU UHIXVH ZKDW LV EHLQJ SURSRVHG 3DWLHQWV ZKR GR QRW VSHDN (QJOLVK UHTXLUH WKH
VHUYLFHVRIDWUDQVODWRUEHVXUHWRFKHFN\RXUIDFLOLW\ߞVSROLFLHVDERXWWUDQVODWLRQDQGEHIDPLOLDU
ZLWKUHVRXUFHV8VLQJDIDPLO\PHPEHUWRWUDQVODWHLVUDUHO\DFFHSWDEOH6LPLODUO\SDWLHQWVZLWK
ORZ OLWHUDF\ PD\ EH XQDEOH WR UHDG ZKDW WKH\ DUH VLJQLQJ DQG UHTXLUH H[WUD KHOS (OHPHQWV RI
LQIRUPHGFRQVHQWLQFOXGH DQG GLVFORVXUH FRPSUHKHQVLRQ FRPSHWHQFH YROXQWDULQHVV %R[
2EWDLQLQJ LQIRUPHG FRQVHQW LV WKH UHVSRQVLELOLW\ RI WKH SHUVRQ ZKR ZLOO SHUIRUP WKH
GLDJQRVWLFRUWUHDWPHQWSURFHGXUHRUWKHUHVHDUFKVWXG\<RXUUROHDVDQXUVHLVWRFRQILUPWKDWD
VLJQHGFRQVHQWIRUPLVSUHVHQWLQWKHSDWLHQWߞVFKDUWDQGWRDQVZHUDQ\SDWLHQWTXHVWLRQVDERXW
WKH FRQVHQW 8QOHVV \RX DUH REWDLQLQJ FRQVHQW IRU D QXUVHSUHVFULEHG DQG QXUVHLQLWLDWHG
LQWHUYHQWLRQDVDQXUVH\RXVLJQWKHFRQVHQWIRUPDVDZLWQHVVWRKDYLQJVHHQWKHSDWLHQWVLJQWKH
IRUPQRWDVKDYLQJREWDLQHGWKHFRQVHQW\RXUVHOI)LJRQSDJH,QVRPHLQVWDQFHV\RX
PD\EHUHVSRQVLEOHIRUKDYLQJDSDWLHQWVLJQWKHFRQVHQWIRUPDIWHUDFOLQLFLDQKDVH[SODLQHGWKH
SURFHGXUHLWVULVNVDQGEHQHILWVDQGDOWHUQDWLYHWUHDWPHQWVWRWKHSDWLHQW,QFUHDVLQJO\QXUVHVDUH
SHUIRUPLQJSURFHGXUHVUHTXLULQJFRQVHQWRUDUHSDUWRILQWHUGLVFLSOLQDU\WHDPVWKDWPHHWZLWKWKH
SDWLHQWWRREWDLQFRQVHQWIRUFRPSOH[LQWHUYHQWLRQVHJERQHPDUURZWUDQVSODQWDWLRQ
%R[&KHFNOLVWWR(QVXUH,QIRUPHG&RQVHQW
'LVFORVXUH
3DWLHQWVXUURJDWHKDVEHHQLQIRUPHGRIWKHQDWXUHRIWKHSURFHGXUHULVNV
QDWXUHRIWKHULVNPDJQLWXGHSUREDELOLW\WKDWWKHULVNZLOOPDWHULDOL]HDQGEHQHILWV
DOWHUQDWLYHVLQFOXGLQJWKHRSWLRQRIQRQWUHDWPHQWDQGIDFWWKDWQRRXWFRPHV
FDQEHJXDUDQWHHG
&RPSUHKHQVLRQ
3DWLHQWVXUURJDWHFDQFRUUHFWO\UHSHDWLQKLVRUKHURZQZRUGVWKDWIRUZKLFKWKH
SDWLHQWVXUURJDWHLVJLYLQJFRQVHQW
&RPSHWHQFH
7KHSDWLHQWXQGHUVWDQGVWKHLQIRUPDWLRQQHHGHGWRPDNH GHFLVLRQLVDEOHWRWKLV
UHDVRQLQDFFRUGZLWKDUHODWLYHO\FRQVLVWHQWVHWRIYDOXHVDQGFDQFRPPXQLFDWHD
SUHIHUHQFH
7KHVXUURJDWHLIQHHGHGPHHWVWKHDERYHFULWHULDNQRZVWKHSDWLHQWߞVZLVKHVWR
WKHH[WHQWWKDWWKLVLVSRVVLEOHDQGLVIUHHIURPXQGXHHPRWLRQDOVWUHVVDQGFRQIOLFWRI
LQWHUHVWV
9ROXQWDULQHVV
7KHSDWLHQWLVYROXQWDULO\FRQVHQWLQJRUUHIXVLQJ&DUHKDVEHHQWDNHQWRDYRLG
PDQLSXODWLYHDQGFRHUFLYHLQIOXHQFHV
),*85(,QIRUPHGFRQVHQWLVDSURFHVV$PHUHVLJQDWXUHGRHVQRWJXDUDQWHHHDFKRIWKHHOHPHQWV
RIFRQVHQWGLVFORVXUHFRPSUHKHQVLRQFRPSHWHQFHDQGYROXQWDULQHVV
'RFXPHQWLQJWKHFRQVHQWSURFHVVZLWKDSULQWHGFRQVHQWIRUPVKRXOGQRWEHFRQIXVHGZLWKWKH
DFWXDO H[SODQDWLRQ JLYHQ WR WKH SDWLHQW DQG WKH LQIRUPHG FRQVHQW LWVHOI :KHQ GRFXPHQWLQJ
FRQVHQWDVVHVVZKHWKHUSDWLHQWVXQGHUVWDQGZKDWWKH\DUHVLJQLQJDQGDUHDFWLQJYROXQWDULO\DQG
UHSRUWDQ\SUREOHPVWRWKHFOLQLFLDQGRLQJWKHSURFHGXUH+DYLQJSDWLHQWVGHVFULEHLQWKHLURZQ
ZRUGV ZKDW WKH\ XQGHUVWDQG WKH\ DUH FRQVHQWLQJ WR LV WKH EHVW ZD\ WR PDNH VXUH WKDW WKH\
XQGHUVWDQG1XUVHVRIWHQTXHVWLRQWKHSDWLHQWߞVXQGHUVWDQGLQJRIWKHSURSRVHGSURFHGXUHDQGLWV
ULVNV RU WKH SDWLHQWߞV DELOLW\ WR FRQVHQW YROXQWDULO\ WR WKH SURFHGXUH ,PSHGLPHQWV LQFOXGH WKH
HIIHFWVRIDQ[LHW\SDLQPHGLFDWLRQGHSUHVVLRQODQJXDJHEDUULHUVDQGWHPSRUDU\RUSHUPDQHQW
VWDWHVRIGLVRULHQWDWLRQDQGFRQIXVLRQ
&RQVHTXHQFHV RI QRW REWDLQLQJ D YDOLG FRQVHQW LQFOXGH WKH SRVVLELOLW\ RI FKDUJHV RI EDWWHU\
DJDLQVWWKHQXUVHWKHGRFWRUDQGWKHKHDOWKFDUHIDFLOLW\ZKLFKKDVDGXW\WRSURWHFWSDWLHQWVDQG
LVUHVSRQVLEOHIRULWVHPSOR\HHVߞDFWLRQV
&RQFHSW0DVWHU\$OHUW
$OWKRXJKDWWLPHVDQXUVHPD\EHUHVSRQVLEOHIRUKDYLQJDSDWLHQWVLJQWKHFRQVHQW
IRUPLQ LQVWDQFHVWKHQXUVHLVUHVSRQVLEOHIRUDQVZHULQJDQ\TXHVWLRQVWKHSDWLHQWDOO
PD\KDYHDQGIRUPDNLQJVXUHWKDWWKHVLJQHGFRQVHQWIRUPLVRQWKHSDWLHQWߞVFKDUW,I
WKH QXUVH GHWHUPLQHV WKDW WKH SDWLHQW LV XQVXUH RU KDV TXHVWLRQDEOH XQGHUVWDQGLQJ
WKHQXUVHLVUHVSRQVLEOHIRUQRWLI\LQJWKHSHUVRQZKRKDGREWDLQHGWKHFRQVHQWDERXW
WKHVLWXDWLRQVRWKDWWKDWSHUVRQFDQFODULI\RUUHH[SODLQWKHLQIRUPDWLRQ
$SDWLHQWߞVUHIXVDOWRVLJQ DFRQVHQWIRUPVKRXOG EHGRFXPHQWHGDQG WKHSDWLHQWVKRXOGEH
LQIRUPHG RI WKH SRVVLEOH FRQVHTXHQFHV RI WKH UHIXVDO 7KH SDWLHQW VKRXOG VLJQ D UHOHDVH IRUP
LQGLFDWLQJKLVRUKHUUHIXVDOWRFRQVHQWDQGUHOHDVLQJWKHQXUVHKHDOWKFDUHSURYLGHUDQGIDFLOLW\
IURPUHVSRQVLELOLW\IRURXWFRPHVRIWKLVDFW7KLVVWDWHPHQWVKRXOGEHZLWQHVVHG
8QIROGLQJ3DWLHQW6WRULHV-DUHG*ULIILQߧ3DUW
-DUHG*ULIILQD\HDUROG$IULFDQ$PHULFDQPDQLVEHLQJDGPLWWHGWRWKHKRVSLWDO
IRUNQHHVXUJHU\:KDWLVWKHSXUSRVHIRULQIRUPHGFRQVHQWZKDWFLUFXPVWDQFHV
UHTXLUHLWDQGZKRLVUHVSRQVLEOHIRUREWDLQLQJLQIRUPHGFRQVHQW":KDWLVWKH
QXUVHߞVUROHZLWKLQIRUPHGFRQVHQWIRU-DUHGߞVVXUJHU\"-DUHG*ULIILQߞVVWRU\
FRQWLQXHVLQ &KDSWHU
&DUHIRU-DUHGDQGRWKHUSDWLHQWVLQDUHDOLVWLFYLUWXDOHQYLURQPHQW
WKHSRLQWOZZFRPY6LP)XQGV3UDFWLFHGRFXPHQWLQJWKHVH
SDWLHQWVߞFDUHLQ'RFX&DUHWKHSRLQWOZZFRP'RFX&DUH(+5
&RQWUDFWV
$FRQWUDFWLVDQH[FKDQJHRISURPLVHVEHWZHHQWZRSDUWLHV7KHDJUHHPHQWPD\EHLQZULWLQJRU
RUDO DOWKRXJK RUDO FRQWUDFWV PD\ EH PRUH GLIILFXOW WR SURYH 7KH ODZ RI FRQWUDFWV SURYLGHV D
UHPHG\IRUDEUHDFK RIFRQWUDFWVR WKDWWKHSHUVRQ ZKRVXIIHUVIURP DEURNHQFRQWUDFW PD\EH
FRPSHQVDWHGIRUDQ\UHVXOWLQJORVV)RUDFRQWUDFWWREHOHJDOO\HQIRUFHDEOHLWPXVWLQYROYHUHDO
FRQVHQWRIWKHSDUWLHVDYDOLGFRQVLGHUDWLRQDODZIXOSXUSRVHFRPSHWHQWSDUWLHVDQGWKHIRUPDW
UHTXLUHGE\ODZ
3UDFWLFLQJQXUVHVHQWHULQWROHJDOO\YDOLGDQGELQGLQJFRQWUDFWVZLWKERWKWKHLUHPSOR\HUVDQG
WKHLU SDWLHQWV 7KXV LW LV LPSRUWDQW WR XQGHUVWDQG DQG EH DEOH WRIXOILOO WKH WHUPV RI D QXUVLQJ
DJUHHPHQW EHIRUH DJUHHLQJ WR D FRQWUDFW <RXU HPSOR\PHQW FRQWUDFW VKRXOG VSHFLI\ ZKDW LW LV
UHDVRQDEOH IRU \RX WR H[SHFW RI \RXU HPSOR\HU DQG ZKDW WKH HPSOR\HU FDQ H[SHFW RI \RX $Q
HPSOR\HUWKDW UHSHDWHGO\ H[SHFWV \RX WR DVVXPH VXSHUYLVRU\UHVSRQVLELOLWLHVZLWKRXWEHQHILWRU
ZKRILUHV\RXZLWKRXWMXVWFDXVHLVOLNHO\WREHJXLOW\RIFRQWUDFWYLRODWLRQV6LPLODUO\\RXPD\
EHJXLOW\RIFRQWUDFWYLRODWLRQVLI\RXUHIXVHWRDFFHSWUHDVRQDEOHDVVLJQPHQWVUHSHDWHGO\IDLOWR
DUULYHRQWLPHIRUZRUNRUDUHKDELWXDOO\XQDEOHWRFRPSOHWHUHDVRQDEOHZRUNDVVLJQPHQWV$Q\
DFWLRQE\\RXUHPSOR\HUWKDWYLRODWHVDIHGHUDORUVWDWHODZLVWKHEDVLVRIDJULHYDQFHHYHQLIWKH
HPSOR\PHQWFRQWUDFWSHUPLWVWKHDFWLRQ([DPSOHVLQFOXGHDIHPDOHQXUVHUHFHLYLQJOHVVSD\IRU
SHUIRUPLQJ WKH VDPH ZRUN DV D PDOH QXUVH RU D VXSHUYLVRUߞV IDLOXUH WR SURPRWH DQ HPSOR\HH
EDVHG RQ UDFH :KHQ GLVFULPLQDWLRQ LV VXVSHFWHG FRPSODLQWV VKRXOG EH ILOHG ZLWK WKH (TXDO
(PSOR\PHQW2SSRUWXQLW\&RPPLVVLRQ((2&
&RQWUDFWVZLWKSDWLHQWVDUHRIWHQLPSOLHG7KHUHPD\QRWEHDZULWWHQFRQWUDFWVSHFLI\LQJZKDW
LV UHDVRQDEOH IRU SDWLHQWV WR H[SHFW RI QXUVHV EXW FRXUWV ZLOO XSKROG DQ LPSOLHG FRQWUDFW
REOLJDWLQJWKHQXUVHWREHFRPSHWHQWDQGWRSURYLGHUHVSRQVLEOHFDUH
5HPHPEHU WKHPRWKHURIWKHWHUPLQDOO\LOOFKLOGWKUHDWHQLQJWRVXH0HUHGLWK%HGIRUG
WKHKRVSLFH7KHQXUVHQHHGVWRXQGHUVWDQGWKHLPSOLHGFRQWUDFWEHWZHHQWKHSDWLHQW
DQGKLVIDPLO\DQGWKHKHDOWKFDUHWHDP
&ROOHFWLYH%DUJDLQLQJ
7KH $1$ &RGH RI (WKLFV IRU 1XUVHV VWDWHV WKDW WKH QXUVH ߡWKURXJK LQGLYLGXDO DQG
FROOHFWLYHHIIRUWHVWDEOLVKHVPDLQWDLQVDQGLPSURYHVWKHHWKLFDOHQYLURQPHQWRIWKHZRUNVHWWLQJ
DQGFRQGLWLRQVRIHPSOR\PHQWWKDWDUHFRQGXFLYHWRVDIHTXDOLW\KHDOWKFDUHߢ
$OWKRXJKLQGLYLGXDOFRQWUDFWVVHUYHPDQ\QXUVHVDGHTXDWHO\PDQ\QXUVHVKDYHMRLQHGRWKHU
JURXSVRIZRUNHUVZKRVHLQWHUHVWVDUHEHWWHUSURWHFWHGZKHQFRQWUDFWVDUHQHJRWLDWHGIRUWKHPDV
DJURXS&ROOHFWLYHEDUJDLQLQJLVDOHJDOSURFHVVLQZKLFKUHSUHVHQWDWLYHVRIRUJDQL]HGHPSOR\HHV
QHJRWLDWH ZLWK HPSOR\HUV DERXW VXFK PDWWHUV DV ZDJHV KRXUV DQG FRQGLWLRQV $UELWUDWLRQ
VWULNHVDQGWKUHDWVRI VWULNHVPD\EH XVHGWRHQKDQFH WKHWHUPVRIHPSOR\PHQWDQGWRHQIRUFH
FRQWUDFWV
0DQ\QXUVHVFKRRVHWKHLUVWDWHQXUVHVߞDVVRFLDWLRQUDWKHUWKDQDWUDGHRUJDQL]DWLRQDVWKHLU
FROOHFWLYH EDUJDLQLQJ UHSUHVHQWDWLYH 2WKHU QXUVHV TXHVWLRQ ZKHWKHU FROOHFWLYH EDUJDLQLQJ LV DQ
DSSURSULDWH UROH IRU D SURIHVVLRQDO RUJDQL]DWLRQ :KHQ GHFLGLQJ ZKHWKHU WR SDUWLFLSDWH LQ
FROOHFWLYHEDUJDLQLQJDVN\RXUVHOIWKHIROORZLQJTXHVWLRQV
:LOOFROOHFWLYHEDUJDLQLQJKHOSP\SURIHVVLRQDODQGHFRQRPLFVWDWXV"
&DQ,DGGUHVVP\SURIHVVLRQDOFRQFHUQVWKURXJKFROOHFWLYHEDUJDLQLQJ"
&DQ,GHYRWHWKHWLPHDQGHIIRUWWKDWVXFKRUJDQL]HGDFWLYLW\GHPDQGV"
&DQ,FKDQJHP\ZRUNLQJFRQGLWLRQVDVDSHUVRQRUGR,QHHGWRRUJDQL]HZLWKRWKHUQXUVHVWR
EULQJDERXWWKHGHVLUHGFKDQJH"
3DWLHQW(GXFDWLRQ
86FRXUWVDIILUPWKHSDWLHQWVߞULJKWWRNQRZZKDWLVQHFHVVDU\WRPDQDJHWKHLUKHDOWKDQGYLHZ
SDWLHQWHGXFDWLRQDVDOHJDOGXW\RIWKHQXUVH6WDQGDUGVIRUSDWLHQWHGXFDWLRQDUHGHULYHGIURP
QDWLRQDOSURIHVVLRQDOVWDQGDUGVDQGIURPVWDWHQXUVHSUDFWLFHDFWVDVZHOODVWKHORFDOVWDQGDUGV
GHVFULEHG LQ IDFLOLW\ SROLFLHV SURFHGXUH PDQXDOV DQG MRE GHVFULSWLRQV 6SHFLDO IRUPV IRU
GRFXPHQWLQJWKHQXUVHߞVDVVHVVPHQWRIWKHSDWLHQWߞVOHDUQLQJQHHGVDQGIRUVXEVHTXHQWWHDFKLQJ
DUH DYDLODEOH LQ VRPH IDFLOLWLHV )DLOXUH WR FRQGXFW RU GRFXPHQW DQ DVVHVVPHQW RI D SDWLHQWߞV
OHDUQLQJQHHGVDQGWHDFKLQJPD\ODWHUEHFRQVWUXHGDVQHJOLJHQFH
'HWHUPLQH LQ \RXU SUDFWLFH VHWWLQJ ZKDW VSHFLILF DVSHFWV RI SDWLHQW HGXFDWLRQ DUH WKH
UHVSRQVLELOLW\ RI QXUVLQJ &RQVXOW \RXU MRE GHVFULSWLRQ DQG EH IDPLOLDU ZLWK IDFLOLW\ SROLFLHV
UHJDUGLQJSDWLHQWHGXFDWLRQDQGLWVGRFXPHQWDWLRQ5HPHPEHUWKDWDQLPSRUWDQWDLPRIQXUVLQJLV
WR DVVLVW SDWLHQWV LQ PDQDJLQJ WKHLU RZQ FDUH 'LVFXVV WKH QXUVLQJ FDUH SODQ ZLWK SDWLHQWV DQG
IDPLO\PHPEHUVDQGLGHQWLI\WKHLUOHDUQLQJQHHGVDQGOHDUQLQJUHDGLQHVV'RFXPHQWWKHWHDFKLQJ
SODQ DV SDUW RI WKH QXUVLQJ FDUH SODQ 'RFXPHQW DOO QXUVLQJ HIIRUWV WR HGXFDWH WKH SDWLHQW DQG
IDPLO\ DERXW KHDOWK FDUH PDQDJHPHQW DQG DOVR GRFXPHQW WKH SDWLHQWߞV UHVSRQVH ,I D SDWLHQW
UHIXVHVKHDOWKHGXFDWLRQRUUHIHUV\RXWRDIDPLO\PHPEHUHJߡ7DONWRP\ZLIHDERXWP\SLOOV
VKHߞOOEHJLYLQJWKHPWRPHDWKRPHߢGRFXPHQWWKLVLQWKHSDWLHQWߞVUHFRUG,ISDWLHQWHGXFDWLRQ
JUHDWO\ LQFUHDVHV WKH SDWLHQWߞV DQ[LHW\ DQG WKH SDWLHQW UHTXHVWV QRW WR EH JLYHQ DQ\ PRUH
LQIRUPDWLRQGRFXPHQW WKHSDWLHQWߞVLQLWLDOUHVSRQVH WR WHDFKLQJWKHSDWLHQWߞVUHTXHVW WKDW LWEH
VWRSSHGDQGLI\RXFRPSOLHG\RXUUHDVRQIRUGRLQJVR
%HFDXVH D ODFN RI WLPH LV IUHTXHQWO\ RIIHUHG DV WKH UHDVRQ IRU IDLOLQJ WR GRFXPHQW SDWLHQW
HGXFDWLRQDVVHVV ZKDWW\SHRISDWLHQWGRFXPHQWDWLRQ LVSHUIRUPHGURXWLQHO\LQ\RXU VHWWLQJ,I
SRVVLEOH GHYHORS IRUPV RU FKHFNOLVWV WKDW ZLOO IDFLOLWDWH UDSLG GRFXPHQWDWLRQ )RU H[DPSOH
SUHRSHUDWLYHFKHFNOLVWVPDNHLWHDV\WRUHFRUGSUHRSHUDWLYHWHDFKLQJDQGDUHRIWHQLQWURGXFHGDV
HYLGHQFH LQ FRXUW WKDW SUHRSHUDWLYH WHDFKLQJ ZDV GRQH 6LPLODUO\ RWKHU IRUPV KDYH EHHQ
GHYHORSHGIRUGRFXPHQWLQJGLDEHWLFSDWLHQWWHDFKLQJWHDFKLQJDIWHUDP\RFDUGLDOLQIDUFWLRQDQG
WHDFKLQJ SRVWSDUWXP DQG EDE\ FDUH WR PRWKHUV 7KH WHDFKLQJ UROH RI WKH QXUVH LV GLVFXVVHG LQ
&KDSWHU
([HFXWLQJ3URYLGHU2UGHUV
1XUVHVDUHOHJDOO\UHVSRQVLEOHIRUFDUU\LQJRXWWKHRUGHUVRIDOHJLWLPDWHSURYLGHULQFKDUJHRID
SDWLHQWXQOHVVDUHDVRQDEOHSHUVRQZRXOGDQWLFLSDWHWKHRUGHUZRXOGOHDGWRLQMXU\)ROORZWKHVH
JXLGHOLQHV
%HIDPLOLDUZLWKWKHSDUWLHVGHVLJQDWHGLQ\RXUVWDWHߞVQXUVHSUDFWLFHDFWZKRFDQOHJDOO\ZULWH
RUGHUVIRUWKHQXUVHWRH[HFXWH)RUH[DPSOHLQPDQ\VWDWHVDSK\VLFLDQDVVLVWDQWFDQQRW
OHJDOO\ZULWHRUGHUVIRUWKHQXUVH
%HIDPLOLDUZLWK\RXULQVWLWXWLRQߞVRUIDFLOLW\ߞVSROLF\UHJDUGLQJSURYLGHURUGHUV
$WWHPSWWRJHWDOOSURYLGHURUGHUVLQZULWLQJ9HUEDORUGHUV92VDQGWHOHSKRQHRUGHUV72V
VKRXOGEHFRXQWHUVLJQHGZLWKLQKRXUV7DNHWKHIROORZLQJVWHSVWRSUHYHQWHUURUVFDXVHGE\
72V
D /LPLW72VWRWUXHHPHUJHQF\VLWXDWLRQVZKHQWKHUHLVQRDOWHUQDWLYH
E 'HVLJQDWHZKLFKQXUVHVPD\WDNH72VHJWKRVHZKRKDYHPRUHHGXFDWLRQDQGH[SHULHQFH
F 5HSHDWWKH72EDFNWRWKHSURYLGHUIRUFRQILUPDWLRQ
G 'RFXPHQWWKHRUGHULWVWLPHDQGGDWHWKHVLWXDWLRQQHFHVVLWDWLQJWKHRUGHUWKHSURYLGHU
SUHVFULELQJDQGUHFRQILUPLQJWKHRUGHUDVLWLVUHDGEDFNDQG\RXUQDPH,QGLFDWHLIWKHRUGHU
LVD92RU72
H :KHQSRVVLEOHKDYHWZRQXUVHVOLVWHQWRDTXHVWLRQDEOH72ZLWKERWKQXUVHVFRXQWHUVLJQLQJ
WKHRUGHU6HH IRUDGGLWLRQDOJXLGHOLQHVRQH[HFXWLQJYHUEDOWHOHSKRQHDQGID[&KDSWHU
RUGHUV
7KH-RLQW&RPPLVVLRQEQRZSHUPLWVOLFHQVHGLQGHSHQGHQWKHDOWKFDUHSURYLGHUVWRVHQG
RUGHUVYLDWH[WPHVVDJLQJߡDVORQJDVDVHFXUHWH[WPHVVDJLQJSODWIRUPLVXVHGDQGWKHUHTXLUHG
FRPSRQHQWVRIDQRUGHUDUHLQFOXGHGߢ7RUHDGPRUHDERXW7KH-RLQW&RPPLVVLRQߞVSRVLWLRQRQ
VHQGLQJRUGHUVE\WH[WPHVVDJHYLVLW
ZZZMRLQWFRPPLVVLRQRUJDVVHWV8SGDWHB7H[WLQJB2UGHUVSGI
4XHVWLRQDQ\KHDOWKFDUHSURYLGHURUGHUWKDWLV
D $PELJXRXV
E &RQWUDLQGLFDWHGE\QRUPDOSUDFWLFHHJDQDEQRUPDOO\KLJKGRVHRIPHGLFDWLRQ
F &RQWUDLQGLFDWHGE\WKHSDWLHQWߞVSUHVHQWFRQGLWLRQHJDVDSDWLHQWߞVSUHVHQWFRQGLWLRQ
LPSURYHVWKHSDWLHQWPD\QRORQJHUQHHGDJJUHVVLYHIRUPVRIWUHDWPHQW
5HPHPEHU WKH\RXQJJLUOUHTXLULQJDVHGDWLRQSURWRFROIRUFORVHG(OOD5RGULJXH]
UHGXFWLRQRIKHUIUDFWXUH7KHQXUVHVKRXOGXQGHUVWDQGWKDWWKHFKLOGLVDWULVNIRU
FRPSOLFDWLRQVLIWKHKHDOWKFDUHSURYLGHULVQRWSUHVHQWGXULQJWKHGUXJDGPLQLVWUDWLRQ
7KHUHIRUHWKHQXUVHVKRXOGTXHVWLRQWKHKHDOWKFDUHSURYLGHUߞVRUGHUWRߡVWDUWZLWKRXW
KLPߢWRHQVXUHWKHSDWLHQWߞVVDIHW\
,WLV D JRRG SUDFWLFHWRGRXEOHFKHFNDQ\RUGHUWKDWD SDWLHQW TXHVWLRQV 6HH IRU&KDSWHU
DQRWKHUGLVFXVVLRQRIRUGHUV
'HOHJDWLQJ1XUVLQJ&DUH
3URIHVVLRQDO QXUVHV DUH UHVSRQVLEOH IRU GHOHJDWLQJ QXUVLQJ DFWLYLWLHV EXW DOWKRXJK 51V PD\
GHOHJDWHHOHPHQWVRIFDUHWKH\GRQRWGHOHJDWHWKHQXUVLQJSURFHVVLWVHOI$VDQXUVH\RXUHPDLQ
DFFRXQWDEOHIRU DQ\ DFWLRQV \RX GHOHJDWH7KH$1$SULQFLSOHVIRUGHOHJDWLRQDUH GHVFULEHG RQ
WKH $1$ VLWH ZZZQXUVLQJZRUOGRUJ &KDSWHU DGGUHVVHV QXUVLQJߞV GHOHJDWLRQ
UHVSRQVLELOLWLHV
'RFXPHQWDWLRQ
'RFXPHQWDWLRQLVGLVFXVVHGLQGHWDLOLQ $OWKRXJKPRVWQXUVHVSUHIHU WRVSHQGWKHLU&KDSWHU
WLPH LQWHUDFWLQJ ZLWK SDWLHQWV UDWKHU WKDQ GRFXPHQWLQJ LQ D SDWLHQWߞV UHFRUG FDUHIXO
GRFXPHQWDWLRQ LV D FUXFLDO OHJDO VDIHJXDUG IRU WKH QXUVH 'RFXPHQWDWLRQ PXVW EH IDFWXDO
DFFXUDWHFRPSOHWHDQGHQWHUHGLQDWLPHO\IDVKLRQ7KHODZSUHVXPHVWKDWLIVRPHWKLQJZDVQRW
GRFXPHQWHG LW ZDV QRW GRQH 7KLV LQFOXGHV HYHQ URXWLQH DFWV VXFK DV WDNLQJ YLWDO VLJQV
UHSRVLWLRQLQJSDWLHQWVDQGHQVXULQJWKHSDWLHQWߞVVDIHW\,Q7KH-RLQW&RPPLVVLRQFUHDWHG
DOLVWRIߡ'R1RW 8VHߢDEEUHYLDWLRQVWKDWVKRXOG QRWEHLQFOXGHG LQGRFXPHQWDWLRQ%HVXUH WR
FKHFN\RXUIDFLOLW\ߞVSROLFLHVRQZKDWDQGKRZWRGRFXPHQW
%HVXUHWKDWWKHQXUVLQJFDUHSODQLVSDUWRIWKHSDWLHQWߞVSHUPDQHQWUHFRUG)DFLOLWLHVVKRXOG
KDYHIORZVKHHWVRUDGRFXPHQWDWLRQIRUPWKDWHQDEOHV\RXWRFKHFNRIIURXWLQHDVSHFWVRIFDUH
UDSLGO\ DQG FRPSOHWHO\ <RX VKRXOG DOVR ZULWH D FRPSUHKHQVLYH QXUVLQJ QRWH IRU HDFK SDWLHQW
SUREOHP \RX DGGUHVV 7KLV QRWH VKRXOG LQFOXGH WKH FXUUHQW QDWXUH RI WKH SUREOHP KRZ \RX
LQWHUYHQHG WKH SDWLHQWߞV UHVSRQVH DQG ZKHQ DSSURSULDWH IXWXUH SULRULWLHV IRU FDUH $IWHU D
SUREOHPLVQRWHGQXUVLQJGRFXPHQWDWLRQVKRXOGGHPRQVWUDWHFRQWLQXLW\RIFDUHXQWLOWKHSUREOHP
LVUHVROYHG
$FRPPRQSUREOHPUHSRUWHGE\QXUVHVLVQRWNQRZLQJKRZWRGRFXPHQWDVLWXDWLRQLQZKLFK
WKHQXUVHEHOLHYHVDSDWLHQWQHHGVPHGLFDODWWHQWLRQEXWWKHUHVSRQVLEOHKHDOWKFDUHSURYLGHUVDUH
QRWUHVSRQGLQJ WR FDOOVIRUDVVLVWDQFH,QWKLVFDVH WKH EHVW OHJDOVDIHJXDUGLVWRGRFXPHQWWKH
IDFWVRIWKHLQFLGHQWEHLQJFDUHIXOQRWWRPDNHLQFULPLQDWRU\VWDWHPHQWVVXFKDVߡ$Q\RQHFRXOG
VHH ZH ZHUH ORVLQJ WKLV SDWLHQW UDSLGO\ߢ RU ߡ2QFH DJDLQ 'U -RQHV ZDV XQDYDLODEOH ZKHQ KHU
SDWLHQWQHHGHGKHUߢ7KHQRWHVKRXOGGRFXPHQWWKHWLPHWKHKHDOWKFDUHSURYLGHUZDVFDOOHGWKH
WLPH RI UHVSRQVH RU ODFN RI UHVSRQVH DQG WKH VXEVHTXHQW QXUVLQJ UHVSRQVH HJ QXUVLQJ
VXSHUYLVRU QRWLILHG 6XFK D QRWH GRFXPHQWV WKDW \RX DUH FDUHIXOO\ DVVHVVLQJ WKH SDWLHQW
UHFRJQL]LQJ VLJQLILFDQW FXHV DQG UHSRUWLQJ WKHP DSSURSULDWHO\ 7KH QXUVLQJ VXSHUYLVRUVKRXOG
ZULWH WKH QH[W QRWH DIWHU UHYLHZLQJ WKH FDVH DQG FKRRVLQJ D FRXUVH RI DFWLRQ 3DWLHQWߞV
QRQFRPSOLDQFHZLWKDWUHDWPHQWDOVRVKRXOGEHGRFXPHQWHGDORQJZLWK\RXUDWWHPSWVWRLQFUHDVH
FRPSOLDQFH
$SSURSULDWH8VHRI6RFLDO0HGLD
6RFLDOPHGLDKDYHFUHDWHGQHZRSSRUWXQLWLHVIRUGHIDPDWLRQDQGYLRODWLRQRIDSDWLHQWߞVSULYDF\
DQG FRQILGHQWLDOLW\ ULJKWV %H IDPLOLDU ZLWK JXLGHOLQHV IRU XVH RI VRFLDO PHGLD LVVXHG E\ WKH
1DWLRQDO6WXGHQW1XUVHVߞ$VVRFLDWLRQ$1$DQGWKH1DWLRQDO&RXQFLO6WDWH%RDUGVRI1XUVLQJ
,QDSSURSULDWHXVHRIVRFLDODQGHOHFWURQLFPHGLDPD\EHUHSRUWHGWRD6WDWH%RDUGRI1XUVLQJ,I
WKH ERDUG ILQGV WKH DOOHJDWLRQV WR EH WUXH WKH QXUVH PD\ IDFH GLVFLSOLQDU\ DFWLRQ E\ WKH ERDUG
LQFOXGLQJ D UHSULPDQG RU VDQFWLRQ DVVHVVPHQW RI D PRQHWDU\ ILQH RU WHPSRUDU\ RU SHUPDQHQW
ORVV RI OLFHQVXUH ,I D QXUVHߞV LPSURSHU XVH RI VRFLDO PHGLD YLRODWHV VWDWH DQG IHGHUDO ODZV
HVWDEOLVKHG WR SURWHFW SDWLHQW SULYDF\ WKH YLRODWLRQV PD\ UHVXOW LQ ERWK FLYLO DQG FULPLQDO
SHQDOWLHV LQFOXGLQJ ILQHV DQG SRVVLEOH MDLO WLPH 1XUVHV PD\ DOVR IDFH HPSOR\PHQW
FRQVHTXHQFHVLQFOXGLQJWHUPLQDWLRQ KWWSVZZZQFVEQRUJ6RFLDOB0HGLDSGI
$GHTXDWH6WDIILQJ
8QGHUVWDIILQJ VRPHWLPHV FDOOHG VKRUW VWDIILQJ LV D SUREOHP WKDW UHVXOWV LQ UHGXFHG TXDOLW\ RI
QXUVLQJ FDUH DQG PD\ MHRSDUGL]H SDWLHQW VDIHW\ 7HPSRUDU\ PDQDJHPHQW VROXWLRQV WR
XQGHUVWDIILQJVXFKDVIORDWLQJQXUVHVIURPRQHXQLWWRDQRWKHURUDVNLQJRUPDQGDWLQJQXUVHV
WR ZRUN RYHUWLPH RU GRXEOH EDFNWREDFN VKLIWV DUH LQHIIHFWLYH EHFDXVH WKH\ FDQ IXUWKHU
MHRSDUGL]H SDWLHQW VDIHW\ $ QXUVH LQ DQ XQGHUVWDIIHG IDFLOLW\ ZLOO EH KHOG WR D SURIHVVLRQDO
VWDQGDUG RI MXGJPHQW IRU DFFHSWLQJ UHVSRQVLELOLW\ IRU ZRUN DQG IRU GHOHJDWLQJ QXUVLQJ
UHVSRQVLELOLWLHVWRRWKHUV7KXVLIDSDWLHQWFODLPVQHJOLJHQWFDUHDQXUVHFODLPLQJWRKDYHEHHQ
RYHUZRUNHGWKDWHYHQLQJEHFDXVH RIDQXQUHDOLVWLFDVVLJQPHQW GRHVQRWKDYHDGHTXDWHJURXQGV
IRUDOHJDOGHIHQVH,ISDWLHQWLQMXU\UHVXOWVWKHIDFLOLW\DQGQXUVHHPSOR\HH ZLOOPRVWOLNHO\EH
QDPHGDVFRGHIHQGDQWV6RPHVWDWHQXUVLQJDVVRFLDWLRQVDUHXVLQJߡSURWHVWRIDVVLJQPHQWIRUPVߢ
WRWUDFNHPSOR\HUSUDFWLFHVRIURXWLQHXQGHUVWDIILQJ
:KLVWOH%ORZLQJ
0DQ\ QXUVHV ZKR DUH IUXVWUDWHG ZLWK XQVDIH SUDFWLFH HQYLURQPHQWV DUH VSHDNLQJ XS :KLVWOH
EORZLQJLVDZDUQLQJIURPDSUHVHQWRUSDVWPHPEHURIDQRUJDQL]DWLRQWRWKHSXEOLFFRQFHUQLQJ
DVHULRXVZURQJGRLQJRUGDQJHUFUHDWHGRUPDVNHGE\WKHRUJDQL]DWLRQ7KHGHFLVLRQWRZKLVWOH
EORZ FDQ EH GLIILFXOW VLQFH VRPH QXUVHV KDYH EHHQ WKUHDWHQHG ZLWK WKH ORVV RI WKHLU MREV DQG
OLFHQVHV:KLVWOHEORZHU ODZVDUHLQWHQGHGWRSUHYHQW HPSOR\HUV IURPWDNLQJUHWDOLDWRU\DFWLRQ
DJDLQVWQXUVHVVXFKDVVXVSHQVLRQ GHPRWLRQKDUDVVPHQWRUGLVFKDUJH IRUUHSRUWLQJLPSURSHU
SDWLHQWFDUHRUEXVLQHVVSUDFWLFHV$VSDUWRIWKH$1$1DWLRQZLGH6WDWH/HJLVODWLYH$JHQGDWKH
$1$DQG6WDWH1XUVHV$VVRFLDWLRQVDUHSURPRWLQJVWURQJZKLVWOHEORZHUODZVRQWKHVWDWHOHYHO
WKDWSURYLGH OHJDO SURWHFWLRQV IRUQXUVHVDGYRFDWLQJIRUSDWLHQWVZLWKRXWIHDU RI UHSULVDO 0DQ\
VWDWHV QRZ KDYH SURWHFWLRQV LQ RWKHU OHJLVODWLRQ VXFK DV VDIH VWDIILQJ DQG PDQGDWRU\ RYHUWLPH
SURKLELWLRQ6HHLQIRUPDWLRQDERXWZKLVWOHEORZHUSURWHFWLRQDW WRKWWSZZZQXUVLQJZRUOGRUJ
OHDUQPRUHDQGVHHWKHZKLVWOHEORZHUVHFWLRQLQ RQSDJH&KDSWHU
3URIHVVLRQDO/LDELOLW\,QVXUDQFH
$OWKRXJKDQXUVHߞVEHVWOHJDOVDIHJXDUGLVDOZD\VFRPSHWHQWSUDFWLFHWKHLQFUHDVLQJQXPEHURI
PDOSUDFWLFH FODLPV QDPLQJ QXUVHV DV GHIHQGDQWV PDNHV LW ZLVH IRU QXUVHV WR FDUU\ WKHLU RZQ
OLDELOLW\ LQVXUDQFH 1XUVHV PD\ REWDLQ WKLV LQVXUDQFH WKURXJK WKH $1$ DQG RWKHU QXUVLQJ
DVVRFLDWLRQVDVZHOODVIURPRWKHUVRXUFHV
5HDVRQVWKH$1$OLVWVIRUSXUFKDVLQJDSHUVRQDOSURIHVVLRQDOOLDELOLW\LQVXUDQFHSROLF\
DUHDVIROORZV
3URWHFWLRQRIWKHQXUVHߞVEHVWLQWHUHVWV,IWKHQXUVHLVQDPHGDVDGHIHQGDQWLQDPDOSUDFWLFH
DFWLRQDORQJZLWKWKHIDFLOLW\DFRQIOLFWRILQWHUHVWFRXOGDULVHEHWZHHQWKHQXUVHDQGWKH
IDFLOLW\1XUVHVKDYHQRDVVXUDQFHWKDWWKHLUEHVWLQWHUHVWZLOOEHUHSUHVHQWHGXQOHVVWKH\KDYH
WKHLURZQFRYHUDJHZKLFKSURYLGHVWKHLURZQDWWRUQH\
/LPLWDWLRQVRIHPSOR\HUߞVFRYHUDJH0RVWKHDOWKFDUHIDFLOLWLHVFDUU\ߡFODLPVPDGHߢLQVXUDQFH
ZKLFKPHDQVWKDWLIWKHQXUVHLVQRORQJHUZRUNLQJWKHUHRUWKHIDFLOLW\FORVHVWKHQXUVHLVQRW
FRYHUHGZKHQDFODLPLVILOHG
&DUHRUDGYLFHJLYHQRXWVLGHRIZRUN$QHPSOR\HUߞVSROLF\FRYHUVWKHQXUVHRQO\ZLWKLQWKH
FRQILQHVRIWKHZRUNVHWWLQJ
1XUVHDWWRUQH\:KLWHH[SORUHVWKHSHUVRQDOSURIHVVLRQDODQGKLVWRULFDOLQIOXHQFHVRQ
ZK\ QXUVHV VKRXOG RU VKRXOG QRW KDYH WKHLU RZQ PDOSUDFWLFH LQVXUDQFH $V ZHOO :KLWH XUJHV
QXUVHVWRUHJXODUO\HYDOXDWHWKHLUFLUFXPVWDQFHVDQGGHFLGHQRWRQO\ZKHWKHUWRFDUU\WKHLURZQ
PDOSUDFWLFH LQVXUDQFH EXW ZKDW NLQG DQG KRZ PXFK 3RKOPDQ QRWHV WKDW DQ LQGLYLGXDO
SROLF\SURYLGHVEHQHILWVQRWXVXDOO\FRYHUHGLQHPSOR\HUSROLFLHVVXFKDVFRYHUDJHIRUDVVDXOW
ILUVWDLGH[SHQVHVYLRODWLRQVRIWKH+,3$$OLEHORUVODQGHUGHSRVLWLRQVSURSHUW\GDPDJHDQG
OLFHQVHSURWHFWLRQEHQHILWV
5LVN0DQDJHPHQW3URJUDPV
+RSLQJWRUHGXFHPDOSUDFWLFHFODLPVPDQ\KHDOWKFDUHIDFLOLWLHVKDYHLQLWLDWHGULVNPDQDJHPHQW
SURJUDPV GHVLJQHG WR LGHQWLI\ DQDO\]H DQG WUHDW ULVNV (OHPHQWV RI D FRPSUHKHQVLYH ULVN
PDQDJHPHQWSURJUDPLQFOXGHWKHIROORZLQJ
6DIHW\SURJUDP7KHDLPLVWRSURYLGHDVDIHHQYLURQPHQWLQZKLFKWKHEDVLFVDIHW\QHHGVRI
SDWLHQWVHPSOR\HHVDQGYLVLWRUVDUHPHW
3URGXFWVDIHW\SURJUDP7KHDLPLVWRHQVXUHVDIHDQGDGHTXDWHHTXLSPHQWWKLVLQYROYHV
RQJRLQJHTXLSPHQWHYDOXDWLRQDQGPDLQWHQDQFH
4XDOLW\DVVXUDQFHSURJUDP7KHDLPLVWRSURYLGHTXDOLW\KHDOWKFDUHWRSDWLHQWVWKLVLQYROYHV
RQJRLQJHYDOXDWLRQRIDOOV\VWHPVXVHGLQWKHFDUHRISDWLHQWV
1XUVHVZLWKOHJDOTXHVWLRQVRIWHQILQGULVNPDQDJHUVDKHOSIXOUHVRXUFH0DQ\ULVNPDQDJHUV
HQFRXUDJH QXUVHV DQG RWKHU FOLQLFLDQV WR UHSRUW ߡQHDU PLVVHVߢ WR EHWWHU LGHQWLI\ IDFWRUV
FRQWULEXWLQJWRHUURUV$ߡQHDUPLVVߢLVDQHUURUWKDWZRXOGKDYHKDSSHQHGH[FHSWIRUVRPHRQHߞV
DOHUWQHVVDQGDELOLW\WRLGHQWLI\DQGSUHYHQWWKHHUURU
-XVW&XOWXUH
$ ߡMXVW FXOWXUHߢ HQFRXUDJHV RSHQ UHSRUWLQJ RI HUURUV UHFRJQL]HV WKDW HUURUV PD\ EH V\VWHPLF
UDWKHU WKDQSHUVRQDO IDLOXUHVDQGIRFXVHVRQGHWHUPLQLQJWKH URRWRI WKH SUREOHPZKHQ HYHQWV
VXFK DV HUURUV DQG QHDU PLVVHV RFFXU $FFRUGLQJ WR WKH WKHRU\ RI MXVW FXOWXUH WKUHH W\SHV RI
EHKDYLRUVFRQWULEXWHWRHUURUV
+XPDQHUURUZKLFKRFFXUVXQLQWHQWLRQDOO\DQGZLWKRXWPDOLFLRXVLQWHQW
$WULVNEHKDYLRUZKLFKHQFRPSDVVHVDFWVGHVLJQHGWRFXWFRUQHUVDQGVDYHWLPHGHVSLWHWKH
NQRZQEXWVHHPLQJO\MXVWLILHGEHKDYLRU
5HFNOHVVEHKDYLRUZKLFKFRQVLVWVRIDFWVWKDWGLVUHJDUGDOOVDIHW\PHDVXUHV
7RFFRDQG%OXPSGHVFULEHDFWLRQVHYHU\QXUVHFDQWDNHWRSURPRWHDMXVWFXOWXUH
5HSRUWHUURUVQHDUPLVVHVDQGRWKHUHYHQWVWR\RXUPDQDJHUDQGFROOHDJXHV
(QFRXUDJHFROOHDJXHVWRUHSRUWWKHLURZQHYHQWV
'LVFXVVZLWKFROOHDJXHVZKDWFDQEHGRQHWRSUHYHQWIXWXUHHYHQWV
3DUWQHUZLWK\RXUPDQDJHULQFRPPXQLFDWLQJ\RXUXQLWߞVH[SHULHQFHVWRWKHQXUVLQJSUDFWLFH
FRXQFLORUTXDOLW\FRXQFLO7KLVSURPRWHVOHDUQLQJIURPWKHVHHYHQWVZKLFKWUDQVODWHVWRVDIHU
FDUH
+HOSFROOHDJXHVߡFRQQHFWWKHGRWVߢE\OLQNLQJFKDQJHVLQSUDFWLFHWROHDUQLQJIURPHYHQWV
,QFLGHQW9DULDQFHRU2FFXUUHQFH5HSRUWV
$Q DOVRFDOOHGDYDULDQFHRURFFXUUHQFHUHSRUWLVXVHGE\KHDOWKFDUHIDFLOLWLHVLQFLGHQWUHSRUW
WRGRFXPHQWWKHRFFXUUHQFHRIDQ\WKLQJRXWRIWKHRUGLQDU\WKDWUHVXOWVLQRUKDVWKHSRWHQWLDOWR
UHVXOW LQ KDUP WR D SDWLHQW HPSOR\HH RU YLVLWRU )LJ 7KHVH UHSRUWV DUH XVHG IRU TXDOLW\
LPSURYHPHQWDQGVKRXOGQRWEH XVHGIRUGLVFLSOLQDU\DFWLRQDJDLQVWVWDIIPHPEHUV 7KH\DUHD
PHDQVRILGHQWLI\LQJULVNV0RUHKDUPWKDQJRRGUHVXOWVIURPLJQRULQJPLVWDNHV,QFLGHQWUHSRUWV
LPSURYH WKH PDQDJHPHQW DQG WUHDWPHQW RI SDWLHQWV E\ LGHQWLI\LQJ KLJKULVN SDWWHUQV DQG
LQLWLDWLQJ LQVHUYLFH SURJUDPV WR SUHYHQW IXWXUH SUREOHPV 7KHVH IRUPV DOVR PDNH DOO WKH IDFWV
DERXW DQ LQFLGHQW DYDLODEOH WR WKH IDFLOLW\ LQ FDVH RI OLWLJDWLRQ ,QFUHDVLQJO\ IDFLOLWLHV XVH
SDSHUOHVV FRPSXWHUEDVHG UHSRUWLQJ V\VWHPV WKDW DUH VHFXUH WLPHO\ HIILFLHQW DQG HIIHFWLYH
7KHVH PD\ DOVR RIIHU RQOLQH KHOS DQG IRUPDO HGXFDWLRQ DQG VHUYH DV D YDOXDEOH WRRO IRU GDWD
DQDO\VLV
7KHQXUVHUHVSRQVLEOHIRUDSRWHQWLDORUDFWXDOKDUPIXOLQFLGHQWRUZKRZLWQHVVHVDQLQMXU\LV
WKH RQHZKR FRPSOHWHVWKHLQFLGHQWIRUP7KLVIRUPVKRXOGFRQWDLQWKHFRPSOHWHQDPHRI WKH
SHUVRQ RU SHRSOH LQYROYHG DQG WKH QDPHV RI DOO ZLWQHVVHV D FRPSOHWH IDFWXDO DFFRXQW RI WKH
LQFLGHQWWKHGDWHWLPHDQGSODFHRIWKHLQFLGHQWSHUWLQHQWFKDUDFWHULVWLFVRIWKHSHUVRQRUSHRSOH
LQYROYHGHJDOHUWDPEXODWRU\DVOHHSDQGRIDQ\HTXLSPHQWRUUHVRXUFHVEHLQJXVHGDQGDQ\
RWKHUYDULDEOHVEHOLHYHGWREHLPSRUWDQWWRWKHLQFLGHQW
7KLQNEDFNWR WKHSDWLHQWZKRUHFHLYHGWKHZURQJPHGLFDWLRQ7KH5DPRQH6FRWW
QXUVHVKRXOGGRFXPHQWWKHLQFLGHQWLQFOXGLQJWKHDFWLRQVWDNHQXSRQILQGLQJWKHHUURU
VXFKDVLPPHGLDWHO\VWRSSLQJWKHPHGLFDWLRQDVVHVVLQJWKHSDWLHQWDQGQRWLI\LQJWKH
KHDOWKFDUHSURYLGHU,QDGGLWLRQWKHQXUVHVKRXOGGRFXPHQWFRQWLQXHGIROORZXS
DVVHVVPHQWVDQGLQWHUYHQWLRQVWDNHQWRHQVXUHWKHSDWLHQWߞVVDIHW\
$KHDOWKFDUHSURYLGHUFRPSOHWHVRQHVHFWLRQRIWKHLQFLGHQWIRUPZLWKGRFXPHQWDWLRQRIWKH
PHGLFDOH[DPLQDWLRQRIWKHSDWLHQWHPSOR\HHRUYLVLWRUZLWKDQDFWXDORUSRWHQWLDOLQMXU\
,Q VRPH VWDWHV LQFLGHQW UHSRUWV PD\ EH XVHG LQ FRXUW DV HYLGHQFH :KHQ GRFXPHQWLQJ D
SDWLHQWLQFLGHQWEHVXUHWRLQFOXGHDFRPSOHWHDFFRXQWRIZKDWKDSSHQHGLQWKHSDWLHQWߞVUHFRUG
DV ZHOO DV LQ WKH LQFLGHQW UHSRUW 'RFXPHQWDWLRQ LQ WKH SDWLHQW UHFRUG KRZHYHU VKRXOG QRW
LQFOXGHWKHIDFWWKDWDQLQFLGHQWUHSRUWZDVILOHG
6HQWLQHO(YHQWV
7KH -RLQW &RPPLVVLRQߞV 6HQWLQHO (YHQW 3ROLF\ GHILQHV D VHQWLQHO HYHQW DV DQ XQH[SHFWHG
RFFXUUHQFH LQYROYLQJ GHDWK RU VHULRXV SK\VLFDO RU SV\FKRORJLFDO LQMXU\ RU WKH ULVN WKHUHRI
6HULRXV LQMXU\ VSHFLILFDOO\ LQFOXGHV ORVV RI OLPE RU IXQFWLRQ 7KH SKUDVH ߡRU WKH ULVN WKHUHRIߢ
LQFOXGHV DQ\ SURFHVV YDULDWLRQ IRU ZKLFK D UHFXUUHQFH ZRXOG FDUU\ D VLJQLILFDQW FKDQFH RI D
VHULRXV DGYHUVH RXWFRPH 6XFK HYHQWV DUH FDOOHG ߡVHQWLQHOߢ EHFDXVH WKH\ VLJQDO WKH QHHG IRU
LPPHGLDWHLQYHVWLJDWLRQDQGUHVSRQVH6RPHH[DPSOHVRIVHQWLQHOHYHQWVDUHZURQJVLGHVXUJHU\
VXLFLGHDQGRSHUDWLYHDQGSRVWRSHUDWLYHFRPSOLFDWLRQV
$FFUHGLWHG RUJDQL]DWLRQV DUH H[SHFWHG WR LGHQWLI\ DQG UHVSRQG DSSURSULDWHO\ WR DOO VHQWLQHO
HYHQWVRFFXUULQJLQWKHRUJDQL]DWLRQRUDVVRFLDWHGZLWKVHUYLFHVWKDWWKHRUJDQL]DWLRQSURYLGHVRU
SURYLGHV IRU $SSURSULDWH UHVSRQVH LQFOXGHV D WKRURXJK DQG FUHGLEOH URRW FDXVH DQDO\VLV
LPSOHPHQWDWLRQ RI LPSURYHPHQWV WR UHGXFH ULVN DQG PRQLWRULQJ RI WKH HIIHFWLYHQHVV RI WKRVH
LPSURYHPHQWV 5RRW FDXVH DQDO\VLV LQYROYHV GLJJLQJ SURJUHVVLYHO\ GHHSHU LQWR WKH HYHQW
UHSHDWHGO\ DVNLQJ ZK\ WKH HYHQW RFFXUUHG DQG H[SORULQJ WKH FLUFXPVWDQFHV WKDW OHG WR LW WR
GHWHUPLQHZKHUHLPSURYHPHQWVFDQEHPDGH1XUVHVSOD\DFULWLFDOUROHLQUHVSRQGLQJWRVHQWLQHO
HYHQWV
1HYHU(YHQWV
,QWKH1DWLRQDO4XDOLW\)RUXPUHOHDVHGDQHZO\UHYLVHGOLVWRIHYHQWVWKDWWKH\WHUPHG
ߡVHULRXVUHSRUWDEOHHYHQWVߢH[WUHPHO\UDUHPHGLFDOHUURUVWKDWVKRXOGQHYHUKDSSHQWRDSDWLHQW
2IWHQWHUPHGߡQHYHUHYHQWVߢWKHVHLQFOXGHHUURUVVXFKDVVXUJHU\SHUIRUPHGRQWKHZURQJERG\
SDUWRURQWKHZURQJSDWLHQWOHDYLQJDIRUHLJQREMHFWLQVLGHDSDWLHQWDIWHUVXUJHU\RUGLVFKDUJLQJ
DQ LQIDQW WR WKH ZURQJ SHUVRQ %\ UHSRUWLQJ DQG IROORZLQJ VXJJHVWHG JXLGHOLQHV ZKHQ D QHYHU
HYHQWRFFXUVWKHOLNHOLKRRGRIVXFKDQHUURUKDSSHQLQJDJDLQLVJUHDWO\GHFUHDVHG
7KHUHLVJURZLQJFRQVHQVXVWKDWKRVSLWDOVVKRXOGQRWEHUHLPEXUVHGIRUWKHWUHDWPHQWRIWKH
FRQVHTXHQFHVRIQHYHUHYHQWV7KH/HDSIURJ*URXSDYROXQWDU\SURJUDPDLPHGDWUHFRJQL]LQJ
DQG UHZDUGLQJ ELJ OHDSV LQ KHDOWK FDUH VDIHW\ TXDOLW\ DQG FXVWRPHU YDOXH JLYHV SXEOLF
UHFRJQLWLRQ WR KRVSLWDOV LI WKH\ DJUHH WR WKH IROORZLQJ ZKHQ D QHYHU HYHQW RFFXUV ZLWKLQ WKHLU
IDFLOLW\
$SRORJL]HWRWKHSDWLHQWDQGIDPLO\
:DLYHDOOFRVWVUHODWHGWRWKHHYHQWDQGIROORZXSFDUH
5HSRUWWKHHYHQWWRDQH[WHUQDOIDFLOLW\
&RQGXFWDURRWFDXVHDQDO\VLVRIKRZDQGZK\WKHHYHQWRFFXUUHG
6HH7KH/HDSIURJ*URXSZHEVLWHKWWSZZZOHDSIURJJURXSRUJUDWLQJVUHSRUWVQHYHUHYHQWV
PDQDJHPHQW
3DWLHQWVߞ5LJKWV
7KH$PHULFDQ+RVSLWDO$VVRFLDWLRQGHYHORSHGߡ$3DWLHQWߞV%LOORI5LJKWVߢLQUHYLVHGLQ
DQG5HQDPHG ߡ7KH3DWLHQW&DUH3DUWQHUVKLSߢ%R[RQSDJH LWDGGUHVVHV
WKHH[SHFWDWLRQV ULJKWV DQG UHVSRQVLELOLWLHV RI WKH SDWLHQW ZKLOH UHFHLYLQJ FDUH LQ WKH KRVSLWDO
DQGUDQJHVIURPߡKLJKTXDOLW\KRVSLWDOFDUHߢWRߡKHOSLQJSUHSDUH\RXDQG\RXUIDPLO\IRUZKHQ
\RX OHDYH WKH KRVSLWDOߢ :LWK FDUH PRYLQJ LQFUHDVLQJO\ IURP WKH KRVSLWDO WR WKH FRPPXQLW\
OHJDOO\SUXGHQWQXUVHVPXVWEHIDPLOLDUZLWKKRZGLIIHUHQW LQVWLWXWLRQVDQGSURIHVVLRQDOJURXSV
GHILQHSDWLHQWULJKWVDQGUHVSRQVLELOLWLHV
2WKHUELOOVRIULJKWVLQFOXGHWKH3UHJQDQW3DWLHQWߞV%LOORI5LJKWVWKH,QGLDQ3DWLHQWߞV%LOORI
5LJKWV D 1XUVLQJ +RPH %LOO RI 5LJKWV DQG WKH 9HWHUDQV $GPLQLVWUDWLRQ &RGH RI 3DWLHQW
&RQFHUQ (DFKHPSKDVL]HV DVSHFLILFDVSHFWRI SDWLHQWULJKWVZLWKLQDSDUWLFXODUKHDOWKIDFLOLW\
DQGLPSOLHVDFRGHRIHWKLFVWKDWWKHQXUVHREVHUYHVSURIHVVLRQDOO\
Medication
Occurrence
Information
Report/PI
Send
completed
form
to
Risk
Management
This
document
is
part
of
a
quality
improvement
process
CONFIDENTIAL:
Do
Not
PHOTOCOPY
Do
Not
File
in
Patient
Record
All
Sections
Must
Be
Completed
ADDRESSOGRAPH
Patiant
age:
Definition
of
occurrence:
Any
preventable
event
thatmay
cause
or
lead
to
inappropriate
mecicaton use
or
patient
harm
while
the
medication
is
in
the
control
of
the
health
care
professional,
patent,
or
consumer.
Such
events
may
be
related
to
professional
practice,
health
care products,
procedures,
and
systems,
including
prescribing,
order
communication,
product
labeling,
packaging,
and
nomendiature;
compounding;
dispensing;
distribution;
administration;
education;
monitoring;
and
use.
Section
A:
Report
filed
by
(please
print):
Location
of
event
Floor/LUnit:
Error
discovered:
(1
Within
same
shift
(Within
24
hours
Staff
involved
in
initial
error:
(7
Staff
AN
Oi
Facility
RN
Date
of
event:
Title:
Time
of
event
(24
hour):
Inpatient
O]
Greater
than
24
hours
Date/Time:
OC
Outpatient
O
Pharmacist
CINP
0
House
staff
0
Attending
MD
Name:
Other
staff
also
involved
(i.6.,
perpetuated
the
error):
0
Staff
RN
C1
FacilityRN
©
Pharmacist
O)
Health
care
provider
Staff
that
discovered
error:
(1
Staff
AN
CO
FacilityRN
©
Pharmacist
Health
care
provider
notified?
[No
O
Yee
Date:
CO
Health
care
provider
Time:
Attending:
Section
B:
Medication
type:
Medication(s)
invalved:
A.
Incident
documented
in
medical record?
[|Yes
(1
No
OW
Patientfamily
aware
of
incident?
Cl
Yes
(1
No
0
Nor-lV¥
B.
(lfyes,
please
comment
below)
TYPE
OF
ERROR
BREAKDOWN
POINT
BREAKDOWN
POINT
(See
reverse
jor
definitions)
@
in
process
did the
inital
fe
in
process
did
the
initial
error
oecur?,
Proc
pro
error
occur?)
(continued
from
the
previous
column)
0
Prescribing
O
Preeeribing
O1
Administration
0
Omission—Total
#
circle: circle:
Schedule:
«
illegible
handwriting
*
med
given,
but
not
charted
0
Monitoring
error
*
wrong
chart/onder
sheet
*
med
charted,
but
not
given
1
Wrong
patient
-
incorrect
*
held
med
given
:
1
Wrong
time
incomplete
order
*
incomect
medication
taken
from
floor
stock/Pyxis
and
Wrong
route
‘other,
please
describe
below
=
SN
O
Wrong
dose/quantity/extra
O
Order
processing
USI
ee
oe
eee
Sane
dose
circle:
eae
=
dose
ordered
+
carbon
not
pulled/pulled
late
Se
ettin
+
dose
given
.
order
not
transcribed
—pump
malfunction
9
0
Medication
DiC'd,
given
*
transcribed
incorrectly
—pump
turned
off
*
extra
doses:
ov
athies
Please
describe
below
1
Other,
please
describe
below
Wrong
dug
sey
ERROR
SEVERITY/OUTCOME
eee
.
incorrectly
ontered
into
if
Category
A:
Circumstances
or
events
that
have
the
amet
at
fanaa
aa
ce
capacily
to
cause
error
ms
3
ee
eee
oe
a
O
Category
B:
Error
occurred;
medication
not
given
0
Medication
not
ordered
entered
at
all
‘ a
:
U
Category
C:
Medication
given
but
did not
cause
patient
harm
=
med
given
.
wrong
strength
sent
gene
Penrose
LU
Category
D:
Resulted
in
the
need
for
increased
patient
(]
Wrong
drug
preparation
(Wrong
rate
of
administration
O
Given
to
patient with
known
C1
Investigational
protocol
not
followed
C1)
Other
label
incorrect/unclear
delay
in
delivery
of
medication
other,
please
describe
below
feontinued
next
column)
monitoring
but
no
harm
UO
Category
E:
Resulted
in
the
need
for
treatment
or
intervention
and
caused
temporary
patient
harm
0
Category
F:
Resulted
in
initial
or
prolonged
hospitalization
and caused
temporary
patient
harm
U1
Category
G:
Resulted
in
permanent
patient
harm
01
Category
H:
Resulted
in
a near-death event
(e.g.,
anaphylaxis,
cardiac
arrest)
0
Category
|:
Resulted
in
patient
death
COMMENTS,/DESCRIBE
EVENT
(include
any
intervention‘treatment
given
and
outcome):
Section
C:
ANALYSIS/RECOMMENDATIONS/ACTION
PLAN
/ifanager
io
compe):
Possible
causes:
1
abbreviation
(1
calculation
eror
[1
communication
confusing/intimidating/lacking
Ol
computer
order entry
C1
decimal
point/leading
zero
missingftrailing
zero
Cl
equipment
design
CI
facsimile
order
1
handwriting
ileable
OC
inexperienced
staff
0
staffina
level
0
labelina
(GUM)
confusinalincomolete/inaccurate
C1
labeling
(manufacturer\
),*85(6DPSOHPHGLFDWLRQRFFXUUHQFHLQIRUPDWLRQUHSRUW
%R[7KH3DWLHQW&DUH3DUWQHUVKLS8QGHUVWDQGLQJ([SHFWDWLRQV
5LJKWVDQG5HVSRQVLELOLWLHV
:KHQ\RXQHHGKRVSLWDOFDUH\RXUGRFWRUDQGWKHQXUVHVDQGRWKHUSURIHVVLRQDOVDW
RXUKRVSLWDODUHFRPPLWWHGWRZRUNLQJZLWK\RXDQG\RXUIDPLO\WRPHHW\RXUKHDOWK
FDUHQHHGV2XUGHGLFDWHGGRFWRUVDQGVWDIIVHUYHWKHFRPPXQLW\LQDOOLWVHWKQLF
UHOLJLRXVDQGHFRQRPLFGLYHUVLW\2XUJRDOLVIRU\RXDQG\RXUIDPLO\WRKDYHWKH
VDPHFDUHDQGDWWHQWLRQZHZRXOGZDQWIRURXUIDPLOLHVDQGRXUVHOYHV
7KHVHFWLRQVEHORZH[SODLQVRPHRIWKHEDVLFVDERXWKRZ\RXFDQH[SHFWWREH
WUHDWHGGXULQJ\RXUKRVSLWDOVWD\7KH\DOVRFRYHUZKDWZHZLOOQHHGIURP\RXWRFDUH
IRU\RXEHWWHU,I\RXKDYHTXHVWLRQVDWDQ\WLPHSOHDVHDVNWKHP8QDVNHGRU
XQDQVZHUHGTXHVWLRQVFDQDGGWRWKHVWUHVVRIEHLQJLQWKHKRVSLWDO<RXUFRPIRUW
DQGFRQILGHQFHLQ\RXUFDUHDUHYHU\LPSRUWDQWWRXV
:KDWWR([SHFW'XULQJ<RXU+RVSLWDO6WD\
+LJKTXDOLW\KRVSLWDOFDUH2XUILUVWSULRULW\LVWRSURYLGH\RXWKHFDUH\RXQHHG
ZKHQ\RXQHHGLWZLWKVNLOOFRPSDVVLRQDQGUHVSHFW7HOO\RXUFDUHJLYHUVLI\RX
KDYHFRQFHUQVDERXW\RXUFDUHRULI\RXKDYHSDLQ<RXKDYHWKHULJKWWRNQRZWKH
LGHQWLW\RIGRFWRUVQXUVHVDQGRWKHUVLQYROYHGLQ\RXUFDUHDVZHOODVZKHQWKH\
DUHVWXGHQWVUHVLGHQWVRURWKHUWUDLQHHV
$FOHDQDQGVDIHHQYLURQPHQW2XUKRVSLWDOZRUNVKDUGWRNHHS\RXVDIH:H
XVHVSHFLDOSROLFLHVDQGSURFHGXUHVWRDYRLGPLVWDNHVLQ\RXUFDUHDQGNHHS\RX
IUHHIURPDEXVHRUQHJOHFW,IDQ\WKLQJXQH[SHFWHGDQGVLJQLILFDQWKDSSHQVGXULQJ
\RXUKRVSLWDOVWD\\RXZLOOEHWROGZKDWKDSSHQHGDQGDQ\UHVXOWLQJFKDQJHVLQ
\RXUFDUHZLOOEHGLVFXVVHGZLWK\RX
,QYROYHPHQWLQ\RXUFDUH<RXDQG\RXUGRFWRURIWHQPDNHGHFLVLRQVDERXW\RXU
FDUHEHIRUH\RXJRWRWKHKRVSLWDO2WKHUWLPHVHVSHFLDOO\LQHPHUJHQFLHVWKRVH
GHFLVLRQVDUHPDGHGXULQJ\RXUKRVSLWDOVWD\:KHQWKH\WDNHSODFHPDNLQJ
GHFLVLRQVVKRXOGLQFOXGH
'LVFXVVLQJ\RXUPHGLFDOFRQGLWLRQDQGLQIRUPDWLRQDERXWPHGLFDOO\DSSURSULDWH
WUHDWPHQWFKRLFHV7RPDNHLQIRUPHGGHFLVLRQVZLWK\RXUGRFWRU\RXQHHGWR
XQGHUVWDQGVHYHUDOWKLQJV
7KHEHQHILWVDQGULVNVRIHDFKWUHDWPHQW
:KHWKHULWLVH[SHULPHQWDORUSDUWRIDUHVHDUFKVWXG\
:KDW\RXFDQUHDVRQDEO\H[SHFWIURP\RXUWUHDWPHQWDQGDQ\ORQJWHUPHIIHFWVLW
PLJKWKDYHRQ\RXUTXDOLW\RIOLIH
:KDW\RXDQG\RXUIDPLO\ZLOOQHHGWRGRDIWHU\RXOHDYHWKHKRVSLWDO
7KHILQDQFLDOFRQVHTXHQFHVRIXVLQJXQFRYHUHGVHUYLFHVRURXWRIQHWZRUN
SURYLGHUV
3OHDVHWHOO\RXUFDUHJLYHUVLI\RXQHHGPRUHLQIRUPDWLRQDERXWWUHDWPHQWFKRLFHV
'LVFXVVLQJ\RXUWUHDWPHQWSODQ:KHQ\RXHQWHUWKHKRVSLWDO\RXVLJQDJHQHUDO
FRQVHQWWRWUHDWPHQW,QVRPHFDVHVVXFKDVVXUJHU\RUH[SHULPHQWDOWUHDWPHQW
\RXPD\EHDVNHGWRFRQILUPLQZULWLQJWKDW\RXXQGHUVWDQGZKDWLVSODQQHGDQG
DJUHHWRLW7KLVSURFHVVSURWHFWV\RXUULJKWWRFRQVHQWWRRUUHIXVHDWUHDWPHQW
<RXUGRFWRUZLOOH[SODLQWKHPHGLFDOFRQVHTXHQFHVRIUHIXVLQJUHFRPPHQGHG
WUHDWPHQW,WDOVRSURWHFWV\RXUULJKWWRGHFLGHLI\RXZDQWWRSDUWLFLSDWHLQD
UHVHDUFKVWXG\
*HWWLQJLQIRUPDWLRQIURP\RX<RXUFDUHJLYHUVQHHGFRPSOHWHDQGFRUUHFW
LQIRUPDWLRQDERXW\RXUKHDOWKDQGFRYHUDJHVRWKDWWKH\FDQPDNHJRRG
GHFLVLRQVDERXW\RXUFDUH7KDWLQFOXGHV
3DVWLOOQHVVHVVXUJHULHVRUKRVSLWDOVWD\V
3DVWDOOHUJLFUHDFWLRQV
$Q\PHGLFLQHVRUGLHWVXSSOHPHQWVVXFKDVYLWDPLQVDQGKHUEVWKDW\RXDUH
WDNLQJ
$Q\QHWZRUNRUDGPLVVLRQUHTXLUHPHQWVXQGHU\RXUKHDOWKSODQ
8QGHUVWDQGLQJ\RXUKHDOWKFDUHJRDOVDQGYDOXHV<RXPD\KDYHKHDOWKFDUH
JRDOVDQGYDOXHVRUVSLULWXDOEHOLHIVWKDWDUHLPSRUWDQWWR\RXUZHOOEHLQJ7KH\ZLOO
EHWDNHQLQWRDFFRXQWDVPXFKDVSRVVLEOHWKURXJKRXW\RXUKRVSLWDOVWD\0DNH
VXUH\RXUGRFWRU\RXUIDPLO\DQG\RXUFDUHWHDPNQRZ\RXUZLVKHV
8QGHUVWDQGLQJZKRVKRXOGPDNHGHFLVLRQVZKHQ\RXFDQQRW,I\RXKDYHVLJQHG
DKHDOWKFDUHSRZHURIDWWRUQH\VWDWLQJZKRVKRXOGVSHDNIRU\RXLI\RXEHFRPH
XQDEOHWRPDNHKHDOWKFDUHGHFLVLRQVIRU\RXUVHOIRUDߡOLYLQJZLOOߢRUߡDGYDQFH
GLUHFWLYHߢWKDWVWDWHV\RXUZLVKHVDERXWHQGRIOLIHFDUHJLYHFRSLHVWR\RXU
GRFWRU\RXUIDPLO\DQG\RXUFDUHWHDP,I\RXRU\RXUIDPLO\QHHGVKHOSPDNLQJ
GLIILFXOWGHFLVLRQVFRXQVHORUVFKDSODLQVDQGRWKHUVDUHDYDLODEOHWRKHOS
3URWHFWLRQRI\RXUSULYDF\:HUHVSHFWWKHFRQILGHQWLDOLW\RI\RXUUHODWLRQVKLS
ZLWK\RXUGRFWRUDQGRWKHUFDUHJLYHUVDQGWKHVHQVLWLYHLQIRUPDWLRQDERXW\RXU
KHDOWKDQGKHDOWKFDUHWKDWDUHSDUWRIWKDWUHODWLRQVKLS6WDWHDQGIHGHUDOODZVDQG
KRVSLWDORSHUDWLYHSROLFLHVSURWHFWWKHSULYDF\RI\RXUPHGLFDOLQIRUPDWLRQ<RXZLOO
UHFHLYHD1RWLFHRI3ULYDF\3UDFWLFHVWKDWGHVFULEHVWKHZD\VWKDWZHXVH
GLVFORVHDQGVDIHJXDUGSDWLHQWLQIRUPDWLRQDQGWKDWH[SODLQVKRZ\RXFDQREWDLQD
FRS\RILQIRUPDWLRQIRURXUUHFRUGVDERXW\RXUFDUH
+HOSSUHSDULQJ\RXDQG\RXUIDPLO\IRUZKHQ\RXOHDYHWKHKRVSLWDO<RXU
GRFWRUZRUNVZLWKKRVSLWDOVWDIIDQGSURIHVVLRQDOVLQ\RXUFRPPXQLW\<RXDQG\RXU
IDPLO\DOVRSOD\DQLPSRUWDQWUROH7KHVXFFHVVRI\RXUWUHDWPHQWRIWHQGHSHQGVRQ
\RXUHIIRUWVWRIROORZPHGLFDWLRQGLHWDQGWKHUDS\SODQV<RXUIDPLO\PD\QHHGWR
KHOSFDUHIRU\RXDWKRPH
<RXFDQH[SHFWXVWRKHOS\RXLGHQWLI\VRXUFHVRIIROORZXSFDUHDQGWROHW\RX
NQRZLIRXUKRVSLWDOKDVDILQDQFLDOLQWHUHVWLQDQ\UHIHUUDOV$VORQJDV\RXDJUHH
ZHFDQVKDUHLQIRUPDWLRQDERXW\RXUFDUHZLWKWKHPZHZLOOFRRUGLQDWHRXU
DFWLYLWLHVZLWK\RXUFDUHJLYHUVRXWVLGHWKHKRVSLWDO<RXFDQDOVRH[SHFWWR
UHFHLYHLQIRUPDWLRQDQGZKHUHSRVVLEOHWUDLQLQJDERXWWKHVHOIFDUH\RXZLOO
QHHGZKHQ\RXJRKRPH
+HOSZLWK\RXUELOODQGILOLQJLQVXUDQFHFODLPV2XUVWDIIZLOOILOHFODLPVIRU\RX
ZLWKKHDOWKFDUHLQVXUHUVRURWKHUSURJUDPVVXFKDV0HGLFDUHDQG0HGLFDLG7KH\
ZLOODOVRKHOS\RXUGRFWRUZLWKQHHGHGGRFXPHQWDWLRQ+RVSLWDOELOOVDQGLQVXUDQFH
FRYHUDJHDUHRIWHQFRQIXVLQJ,I\RXKDYHTXHVWLRQVDERXW\RXUELOOFRQWDFWRXU
EXVLQHVVRIILFH,I\RXQHHGKHOSXQGHUVWDQGLQJ\RXULQVXUDQFHFRYHUDJHRUKHDOWK
SODQVWDUWZLWK\RXULQVXUDQFHFRPSDQ\RUKHDOWKEHQHILWVPDQDJHU,I\RXGRQRW
KDYHKHDOWKFRYHUDJHZHZLOOWU\WRKHOS\RXDQG\RXUIDPLO\ILQGILQDQFLDOKHOSRU
PDNHRWKHUDUUDQJHPHQWV:HQHHG\RXUKHOSZLWKFROOHFWLQJQHHGHGLQIRUPDWLRQ
DQGRWKHUUHTXLUHPHQWVWRREWDLQFRYHUDJHRUDVVLVWDQFH
:KLOH\RXDUHKHUH\RXZLOOUHFHLYHPRUHGHWDLOHGQRWLFHVDERXWVRPHRIWKHULJKWV
\RXKDYHDVDKRVSLWDOSDWLHQWDQGKRZWRH[HUFLVHWKHP:HDUHDOZD\VLQWHUHVWHGLQ
LPSURYLQJ,I\RXKDYHTXHVWLRQVFRPPHQWVRUFRQFHUQVSOHDVHFRQWDFW
BBBBBBBBBBBBBBBBBB
6RXUFHj8VHGZLWKSHUPLVVLRQE\$PHULFDQ+RVSLWDO$VVRFLDWLRQ3DWLHQW&DUH3DUWQHUVKLS>H[WUDFW@
KWWSVZZZDKDRUJV\VWHPILOHVDKDSDWLHQWFDUHSDUWQHUVKLSSGI
*RRG6DPDULWDQ/DZV
*RRG6DPDULWDQODZVDUHGHVLJQHGWRSURWHFWKHDOWKFDUHSURYLGHUVZKHQWKH\JLYHDLGWRSHRSOH
LQHPHUJHQF\VLWXDWLRQV)RUH[DPSOHDQXUVHDWWKHVFHQHRIDQDXWRPRELOHDFFLGHQWPD\JLYH
HPHUJHQF\FDUHZLWKRXWIHDURIDOHJDOVXLWLIVXFKFDUHDSSHDUVQHFHVVDU\XQOHVVFDUHLVJLYHQLQ
DJURVVO\QHJOLJHQWPDQQHU
(YHU\ VWDWH LQ WKH 8QLWHG 6WDWHV DQG WKH 'LVWULFW RI &ROXPELD KDV *RRG 6DPDULWDQ ODZV
DOWKRXJKWKHODZVYDU\FRQVLGHUDEO\1XUVHVDUHFRYHUHGLQVRPHVWDWHVEXWQRWLQRWKHUVLQVRPH
VWDWHV RQO\ FHUWDLQ DFWV DUH FRYHUHG :KLOH LQ PDQ\ VWDWHV QR SHUVRQ KDV D OHJDO REOLJDWLRQWR
KHOSDQRWKHUH[FHSWLQHPSOR\PHQWVLWXDWLRQVDQGDKHDOWKFDUHSURYLGHUOLNHDQ\RWKHUSHUVRQ
PD\FKRRVHWRKHOSRUWROHDYHWKHVFHQHRIDQHPHUJHQF\RWKHUVWDWHVFRQVLGHULWPDQGDWRU\IRU
DQ\RQH WR JLYH KHOS 5HIHU WR WKH VSHFLILF ODZV LQ \RXU VWDWH 5HJDUGOHVV LQ PDQ\ VLWXDWLRQV
QXUVHVPD\KDYHDQHWKLFDOUHVSRQVLELOLW\WRDVVLVW,QWKHHYHQWWKDWKHDOWKFDUHSURYLGHUVDVVLVWD
SHUVRQLQDQHPHUJHQF\VLWXDWLRQZKHQLWLVLPSRVVLEOHWRREWDLQFRQVHQWIRUWKHFDUHWKH\DUH
H[SHFWHG WR XVH JRRG MXGJPHQW WR GHWHUPLQH WKDW DQ HPHUJHQF\ H[LVWV DQG WR JLYH FDUH WKDW D
UHDVRQDEO\ SUXGHQW SHUVRQ ZLWK D VLPLODU EDFNJURXQG DQG LQ VLPLODU FLUFXPVWDQFHV ZRXOG
SURYLGH
6WXGHQW/LDELOLW\
$V D VWXGHQW QXUVH \RX DUH UHVSRQVLEOH IRU \RXU RZQ DFWV LQFOXGLQJ DQ\ QHJOLJHQFH WKDW PD\
UHVXOWLQSDWLHQWLQMXU\0RUHRYHU\RXDUHKHOGWRWKHVDPHVWDQGDUGRIFDUHDVDQ51<RXDUH
DOVRUHVSRQVLEOHIRUEHLQJIDPLOLDUZLWKIDFLOLW\SROLFLHVDQGSURFHGXUHV
/HJDO$OHUW
<RXUOHJDOUHVSRQVLELOLWLHVLQFOXGHFDUHIXOSUHSDUDWLRQIRUHDFKQHZFOLQLFDOH[SHULHQFH
DQGDGXW\WRQRWLI\\RXUFOLQLFDOLQVWUXFWRULI\RXIHHOLQDQ\ZD\XQSUHSDUHGWRFDUU\
RXWDQXUVLQJSURFHGXUH)RUQRUHDVRQVKRXOG\RXDWWHPSWDFOLQLFDOSURFHGXUHLI\RX
DUHXQVXUHRIWKHFRUUHFWVWHSVLQYROYHG
$KRVSLWDOPD\DOVREHKHOGOLDEOHIRUWKHQHJOLJHQFHRIDVWXGHQWQXUVHHQUROOHGLQDKRVSLWDO
FRQWUROOHG SURJUDP EHFDXVH WKH VWXGHQW LV FRQVLGHUHG DQ HPSOR\HH 7KH VWDWXV RI VWXGHQWV
HQUROOHG LQ FROOHJH DQG XQLYHUVLW\ SURJUDPV LV OHVV FOHDU DV LV WKH OLDELOLW\ RI WKH HGXFDWLRQDO
LQVWLWXWLRQ LQ ZKLFK WKH\ DUH HQUROOHG DQG WKH KHDOWK FDUH IDFLOLW\ RIIHULQJ D VLWH IRU FOLQLFDO
SUDFWLFH
1XUVLQJLQVWUXFWRUVPD\VKDUHUHVSRQVLELOLW\IRUGDPDJHVLQWKHHYHQWRISDWLHQWLQMXU\LIDQ
DVVLJQPHQW FDOOHG IRU FOLQLFDO VNLOOV EH\RQG D VWXGHQWߞV FRPSHWHQF\ RU WKH LQVWUXFWRU IDLOHG WR
SURYLGHUHDVRQDEOHDQGSUXGHQWFOLQLFDOVXSHUYLVLRQ%HFDXVHWKHVWDWXVRISDWLHQWVFDQFKDQJH
UDSLGO\ HVSHFLDOO\ LQ DQ DFXWH FDUH VHWWLQJ QRWLI\ \RXU LQVWUXFWRU RU D VWDII PHPEHU RI DQ\
VLJQLILFDQW FKDQJHV LQ WKH SDWLHQWߞV FRQGLWLRQ HYHQ LI \RX DUH XQVXUH RI WKH PHDQLQJ RI WKHVH
FKDQJHV
0RVW QXUVLQJ SURJUDPV UHTXLUH VWXGHQWV WR FDUU\ SHUVRQDO SURIHVVLRQDO OLDELOLW\ LQVXUDQFH
6FKRROSROLFLHVSURYLGHFRYHUDJHRQO\IRUFOLQLFDOQXUVLQJGRQHIRUHGXFDWLRQDOSXUSRVHVDWWKH
GLUHFWLRQ RI WKH VFKRRO 0RUHRYHU VWXGHQW QXUVHV ZKR ZRUN DV QXUVLQJ DVVLVWDQWV RU LQ VRPH
RWKHU KHDOWK FDUH UROH DUH OHJDOO\ SHUPLWWHG WR RIIHU RQO\ WKRVH VHUYLFHV LQFOXGHG LQ WKHLU MRE
GHVFULSWLRQ (YHQ LI \RX IHHO FRQILGHQW DERXW PHGLFDWLRQ DGPLQLVWUDWLRQ FDWKHWHU LQVHUWLRQ RU
DQRWKHU SURIHVVLRQDO QXUVLQJ DFW \RX ULVN GLVFLSOLQDU\ DFWLRQ LI \RX SHUIRUP VXFK D SURFHGXUH
RXWVLGHWKHVXSHUYLVHGFOLQLFDOSUDFWLFHVHWWLQJ
/$:6$))(&7,1*1856,1*35$&7,&(
-XVWDVPDQ\VDIHJXDUGVKHOSSURWHFWQXUVHVIURPWKHULVNRIOHJDODFWLRQPDQ\ODZVJRYHUQWKH
SUDFWLFHRIQXUVLQJWRSURWHFWERWKQXUVHVDQGSDWLHQWVIURPKDUP
2FFXSDWLRQDO6DIHW\DQG+HDOWK
7KH2FFXSDWLRQDO6DIHW\DQG+HDOWK$FWRI VHWOHJDOVWDQGDUGVLQWKH8QLWHG6WDWHV LQDQ
HIIRUWWRHQVXUHVDIHDQGKHDOWKIXOZRUNLQJFRQGLWLRQVIRUPHQDQGZRPHQ7KHDFWLQWHQGHGWR
UHGXFH ZRUNUHODWHG LQMXULHV DQG LOOQHVVHV KDV DIIHFWHG KHDOWK FDUH IDFLOLWLHV DQG KDV LQFUHDVHG
FHUWDLQ UHVSRQVLELOLWLHV IRU PDQ\ QXUVHV ,Q WKH 2FFXSDWLRQDO 6DIHW\ DQG +HDOWK
$GPLQLVWUDWLRQ 26+$ HVWDEOLVKHG VDIHW\ VWDQGDUGV IRU ZRUNHUV ZKR PD\ EH H[SRVHG WR
EORRGERUQH SDWKRJHQV LQ WKHLU HPSOR\PHQW )ROORZLQJ DUH H[DPSOHV RI VLWXDWLRQV WKDW FRXOG
YLRODWHVWDQGDUGVLIFDUHLVQRWWDNHQEHFDXVHRIWKHSRWHQWLDOWKUHDWWRZRUNHUVDIHW\
8VHRIHOHFWULFDOHTXLSPHQW
8VHRILVRODWLRQWHFKQLTXHVIRUSDWLHQWVZLWKLQIHFWLRXVGLVHDVHVDQGWKHPDQDJHPHQWRI
FRQWDPLQDWHGHTXLSPHQWDQGVXSSOLHV
8VHRIUDGLDWLRQVXFKDVLQIUDUHGRUXOWUDYLROHWUDGLDWLRQVRXQGRUUDGLRZDYHVDQGODVHU
EHDPV
8VHRIFKHPLFDOVVXFKDVWKRVHWKDWDUHWR[LFRUIODPPDEOH
26+$ߞVUHJXODWLRQVIUHTXHQWO\XSGDWHGKDYHVSHFLILFDSSOLFDWLRQVDQGILQHVFDQEHVHYHUH
IRULQIUDFWLRQV1XUVHVFDQKHOSLPSOHPHQWWKLVODZE\SURPRWLQJKHDOWKDQGVDIHW\SUHFDXWLRQV
ZKHUHYHUWKH\ZRUN1XUVHVHPSOR\HGLQLQGXVWULDOVHWWLQJVKDYHDSDUWLFXODUO\LPSRUWDQWUROH$
QHZ2IILFHRI2FFXSDWLRQDO+HDOWK1XUVLQJZDVFUHDWHGDW26+$WRXQGHUVFRUHWKHPDMRUUROH
WKDWVXFKQXUVHVSOD\LQVWULYLQJIRUVDIHDQGKHDOWKIXOZRUNSODFHV
1DWLRQDO3UDFWLWLRQHU'DWD%DQN
7KH+HDOWK&DUH4XDOLW\,PSURYHPHQW $FWRI HQFRXUDJHVLGHQWLILFDWLRQDQGGLVFLSOLQHRI
KHDOWKFDUH SURYLGHUV ZKR HQJDJH LQ XQSURIHVVLRQDO FRQGXFW DQG UHVWULFWV WKHLU DELOLW\ WR PRYH
IURP VWDWH WR VWDWH ZLWKRXW D GLVFORVXUH RI WKHLU SUHYLRXV SHUIRUPDQFH :KHQ D VWDWH OLFHQVHV
FHUWLILHVRU UHJLVWHUV SUDFWLWLRQHUVWKH\EHFRPHVXEMHFWWRWKH1DWLRQDO3UDFWLWLRQHU'DWD %DQN
UHTXLUHPHQWV7KH$FWSURYLGHVLPPXQLW\IURPFLYLOGDPDJHVIRUSHHUUHYLHZDQGHVWDEOLVKHVWKH
1DWLRQDO3UDFWLWLRQHU'DWD%DQNDVDQLQIRUPDWLRQFOHDULQJKRXVH1XUVHVPD\EHUHSRUWHGWRWKH
1DWLRQDO3UDFWLWLRQHU'DWD%DQNIRUPHGLFDOPDOSUDFWLFHSD\PHQWVDGYHUVHOLFHQVXUHDFWLRQVRU
DGYHUVHSURIHVVLRQDODFWLRQV
5HSRUWLQJ2EOLJDWLRQV
%HFDXVHRIWKHXQLTXHQDWXUHRIQXUVHߙSDWLHQWLQWHUDFWLRQVWKHQXUVHIUHTXHQWO\KDVNQRZOHGJH
WKDW D VWDWH UHTXLUHV WR EH UHSRUWHG VXFK DV RI FKLOG DEXVH UDSH RU D FRPPXQLFDEOH GLVHDVH
/HJLVODWLRQYDULHVWKXVQXUVHVPXVWNQRZZKDWQHHGVWREHUHSRUWHGLQWKHLUORFDODUHDDQGWR
ZKDWDXWKRULW\
1XUVHV DUH IUHTXHQWO\ WKH ILUVW PHPEHUV RI WKH SXEOLF WR GHWHFW DEXVH $EXVH LQFOXGHV D
SK\VLFDOYHUEDOVH[XDORUHPRWLRQDODWWDFNQHJOHFWDQGDEDQGRQPHQW7DUJHWVRIDEXVHLQFOXGH
LQIDQWVFKLOGUHQDQGDGXOWPHQDQGZRPHQRIDOODJHV$EXVHUVDUHPHQDQGZRPHQRIDOODJHV
UDFHVVRFLRHFRQRPLFJURXSVDQGUHOLJLRXVEDFNJURXQGV1XUVHVDUHREOLJDWHGERWKHWKLFDOO\DQG
OHJDOO\WRUHSRUWDEXVH,QPDQ\VWDWHVWKHIDLOXUHWRUHSRUWDFWXDORUVXVSHFWHGDEXVHLVDFULPHLQ
LWVHOI 1XUVHV DUH SURWHFWHG E\ ODZ DJDLQVW VXLWV IURP DOOHJHG DEXVHUV LI WKH\ ILOH D UHSRUW RI
VXVSHFWHGDEXVHLQJRRGIDLWKWKDWWXUQVRXWWREHHUURQHRXV
&RQWUROOHG6XEVWDQFHV
7KH8QLWHG6WDWHVKDVVSHFLDO ODZVJRYHUQLQJWKHGLVWULEXWLRQDQGXVHRI FRQWUROOHGVXEVWDQFHV
GUXJVZLWKDEXVHSRWHQWLDOVXFKDVQDUFRWLFVGHSUHVVDQWVVWLPXODQWVDQGKDOOXFLQRJHQV'UXJ
DEXVHODZVDUHVSHFLILFDQGYLRODWLRQVDUHFRQVLGHUHGFULPLQDODFWV1XUVLQJUHVSRQVLELOLWLHVIRU
FRQWUROOHG VXEVWDQFHV LQFOXGH VWRULQJ WKHP LQ VSHFLDO ORFNHG FRPSDUWPHQWV DQG DGKHULQJ WR
VSHFLILFGRFXPHQWDWLRQUHVSRQVLELOLWLHV
'LVFULPLQDWLRQDQG6H[XDO+DUDVVPHQW
7LWOH9,,RIWKH&LYLO5LJKWV$FWRISURWHFWVHPSOR\HHVIURPGLVFULPLQDWLRQEDVHGRQUDFH
FRORU UHOLJLRQ VH[ RU QDWLRQDO RULJLQ DQG SURYLGHV WKDW SUHJQDQW ZRPHQ UHFHLYH WKH VDPH
SURWHFWLRQ DV RWKHU HPSOR\HHV DQG DSSOLFDQWV 7KH ((2& ZKLFK HQIRUFHV 7LWOH 9,, GHILQHV
VH[XDOKDUDVVPHQWDVߡXQZHOFRPHVH[XDODGYDQFHVUHTXHVWVIRUVH[XDOIDYRUVDQGRWKHUYHUEDO
RUSK\VLFDOFRQGXFWRIDVH[XDOQDWXUHߢRFFXUULQJLQWKHIROORZLQJFLUFXPVWDQFHV((2&
VHFWLRQVWR
6XEPLVVLRQWRVH[XDODGYDQFHVLVLPSOLFLWO\RUH[SOLFLWO\FRQVLGHUHGDFRQGLWLRQRI
HPSOR\PHQW
6XEPLVVLRQWRVH[XDODGYDQFHVLVXVHGDVDEDVLVIRUHPSOR\PHQWGHFLVLRQV
6H[XDOKDUDVVPHQWLQWHUIHUHVZLWKMRESHUIRUPDQFHHYHQLILWRQO\FUHDWHVDQLQWLPLGDWLQJ
RIIHQVLYHRUKRVWLOHDWPRVSKHUH
6HH IRUDPRUHGHWDLOHGGLVFXVVLRQRIVH[XDOKDUDVVPHQWDQGKRVWLOHHQYLURQPHQW&KDSWHU
+HDOWK,QVXUDQFH3RUWDELOLW\DQG$FFRXQWDELOLW\$FW
6HHWKHGLVFXVVLRQRIߡ,QYDVLRQRI3ULYDF\ߢRQSDJH
5HVWUDLQWV
7KH1XUVLQJ+RPH5HIRUP$FWRIVWDWHVWKDWORQJWHUPFDUHIDFLOLW\UHVLGHQWVKDYHWKHULJKW
WREHIUHHIURPSK\VLFDORUFKHPLFDOUHVWUDLQWVLPSRVHGIRUSXUSRVHVRIGLVFLSOLQHRUFRQYHQLHQFH
DQG WKDW DUH QRW UHTXLUHG WR WUHDW PHGLFDO V\PSWRPV :KHQ FDULQJ IRU D SDWLHQW ZKR UHTXLUHV
UHVWUDLQWVEHVXUHWKDW\RXDUHIDPLOLDUZLWK\RXULQVWLWXWLRQߞVSROLFLHVDQGWKHJXLGHOLQHVVHWIRUWK
E\ 7KH -RLQW &RPPLVVLRQ 6DIH XVH RI UHVWUDLQWV LV GLVFXVVHG LQ $OVR VHH WKH&KDSWHU
GLVFXVVLRQRIUHVWUDLQWVHDUOLHULQWKLVFKDSWHUXQGHUWKHKHDGLQJߡ)DOVH,PSULVRQPHQWߢ
3HRSOH:LWK'LVDELOLWLHV
$WOHDVWPLOOLRQ$PHULFDQVKDYHSK\VLFDORUPHQWDOGLVDELOLWLHV'LVFULPLQDWLRQDJDLQVWVXFK
SHRSOHSHUVLVWVLQVXFKFUXFLDODUHDVDVHPSOR\PHQWKRXVLQJSXEOLFDFFRPPRGDWLRQVHGXFDWLRQ
WUDQVSRUWDWLRQFRPPXQLFDWLRQDQGKHDOWKVHUYLFHV7KH$PHULFDQV:LWK'LVDELOLWLHV$FW
$'$DPHQGHG LQSURYLGHVDEURDG GHILQLWLRQRIߡGLVDELOLW\ߢWRFRYHU DQ\SHUVRQZKR
KDVDSK\VLFDORUPHQWDOLPSDLUPHQWWKDWVXEVWDQWLDOO\OLPLWVRQHRUPRUHPDMRUOLIHDFWLYLWLHVRU
ZKR KDV D UHFRUG RI VXFK LPSDLUPHQW ,Q DGGLWLRQ WR LPSDLUPHQWV WKDW KDYH WUDGLWLRQDOO\ EHHQ
SHUFHLYHG DV GLVDELOLWLHV WKH $'$ DOVR VSHFLILFDOO\ SURWHFWV SHRSOH ZKR KDYH FRPPXQLFDEOH
GLVHDVHV VXFK DV $,'6 RU +,9 LQIHFWLRQ SHRSOH ZKR DUH UHFRYHULQJ IURP GUXJ RU DOFRKRO
DGGLFWLRQ DQG SHRSOH ZKR DUH UHJDUGHG DV EHLQJ GLVDEOHG ZKHWKHU RU QRW WKH\ DUH LQ IDFW
GLVDEOHG 7KH $'$ LPSRVHV WZR UHTXLUHPHQWV RQ EXVLQHVVHV FRYHUHG E\ WKH $FW LW SURKLELWV
VXFKHQWLWLHVIURPGLVFULPLQDWLQJDJDLQVWSHRSOHZLWKGLVDELOLWLHVDQGUHTXLUHVFRYHUHGHQWLWLHVWR
ߡUHDVRQDEO\DFFRPPRGDWHߢSHRSOHZKRDUHSURWHFWHGE\WKH$FW
:LOOV
6WDWHDQGSURYLQFLDOODZVUHJXODWHUHTXLUHPHQWVIRUZLOOV7KHSHUVRQZKRPDNHVDZLOOLVFDOOHG
WKHWHVWDWRU$ZLOOGHVFULEHVWKHLQWHQWLRQVRIDWHVWDWRUIRUZKRZLOOPDQDJHWKHHVWDWHDQGKRZ
SURSHUW\LVWREHGLVSRVHGWREHFDUULHGRXWXSRQKLVRUKHUGHDWK$SHUVRQZKRUHFHLYHVPRQH\
RUSURSHUW\IURPDZLOOLVFDOOHGDEHQHILFLDU\
'HSHQGLQJRQVWDWHODZQXUVHVPD\EHDVNHGRFFDVLRQDOO\WRZLWQHVVDWHVWDWRUߞVVLJQLQJRI
KLVRUKHUZLOODQGVKRXOGEHIDPLOLDUZLWKWKHIROORZLQJJXLGHOLQHV
7KHZLWQHVVVKRXOGIHHOVXUHWKDWWKHWHVWDWRULVRIVRXQGPLQGߚWKDWLVWKDWWKHWHVWDWRUNQRZV
ZKDWKHRUVKHLVGRLQJDQGLVIUHHRIWKHLQIOXHQFHRIGUXJVWKDWFRXOGGLVWRUWWKLQNLQJ
7KHZLWQHVVVKRXOGIHHOVXUHWKDWWKHWHVWDWRULVDFWLQJYROXQWDULO\DQGLVQRWEHLQJFRHUFHGLQ
DQ\ZD\FRQFHUQLQJWKHWHUPVRIKLVRUKHUZLOO
:LWQHVVHVVKRXOGZDWFKWKHWHVWDWRUVLJQWKHZLOODQGWKH\VKRXOGVLJQLQWKHSUHVHQFHRIHDFK
RWKHU6WDWHODZLQGLFDWHVKRZPDQ\ZLWQHVVHVPXVWDFNQRZOHGJHWKHWHVWDWRUߞVVLJQDWXUHRQD
ZLOOWZRRUWKUHHZLWQHVVHVDUHPRVWFRPPRQO\UHTXLUHG
:LWQHVVHVWRWKHVLJQDWXUHRQDZLOOGRQRWQHHGWRUHDGLWEXWWKH\VKRXOGEHVXUHWKDWWKH
GRFXPHQWEHLQJVLJQHGLVDZLOODQGQRWVRPHRWKHUW\SHRIGRFXPHQW
,QPRVWVWDWHVDSHUVRQZKRLVDEHQHILFLDU\LQDZLOOLVGLVTXDOLILHGIURPEHLQJDZLWQHVVWRWKH
WHVWDWRUߞVVLJQDWXUH
/HJDO,VVXHV5HODWHGWR'\LQJDQG'HDWK
/HJDOUHVSRQVLELOLWLHVIRUWKHG\LQJRUGHFHDVHGSDWLHQWDUHGLVFXVVHGLQ /HJDOLVVXHV&KDSWHU
LQFOXGH DGYDQFH GLUHFWLYHV GRQRWUHVXVFLWDWH RUGHUV DVVLVWHG VXLFLGH GLUHFW YROXQWDU\
HXWKDQDVLDRUJDQGRQDWLRQDXWRSV\DQGLQTXHVW
'(9(/23,1*&/,1,&$/5($621,1*
1XUVLQJߞVFROODERUDWLYHUHVSRQVLELOLWLHVLQFOXGHKHOSLQJRWKHUKHDOWKFDUHSURYLGHUVREWDLQ
LQIRUPHGDQGYROXQWDU\FRQVHQWIRUWUHDWPHQWLQGLIILFXOWVLWXDWLRQV+RZPLJKWDQXUVH
IDFLOLWDWHWKHSURFHVVRIREWDLQLQJLQIRUPHGFRQVHQWLQWKHIROORZLQJVLWXDWLRQV"
$\HDUROGER\ZLWKFDQFHUZKRLVWLUHGRIWKHUDS\QHHGVDQHZFRXUVHRIFKHPRWKHUDS\
9LHWQDPHVHSDUHQWVZKRVSHDNOLWWOH(QJOLVKDUHEHLQJDVNHGWRFRQVHQWWRVXUJHU\IRUWKHLU
QHZERUQ
$QROGHUDGXOWZKRKDVKDGSDLQZLWKHDWLQJIRUPRQWKVLVEHLQJRIIHUHGDQH[SORUDWRU\
ODSDURWRP\6KHWHOOVWKHVXUJHRQߡ,GRQߞWFDUHZKDW\RXGRMXVWJHWULGRIWKLVSDLQߢ
5HKDELOLWDWLRQRSWLRQVDUHEHLQJFRQVLGHUHGIRUDQROGHUDGXOWZKRLVLQWHUPLWWHQWO\FRQIXVHG
<RXDUHFDULQJIRUDUHFHQWO\KRVSLWDOL]HGSDWLHQWZKRKDGEHHQOLYLQJLQDUHWLUHPHQW
FRPPXQLW\:KHQKLVGDXJKWHUVZKRWHQGWREHFULWLFDOFRPHWRYLVLWWKH\WHOO\RXWKDWWKH\
KRSHWKHLUIDWKHUߞVFDUHKHUHZLOOEHEHWWHUWKDQLWZDVLQWKHUHWLUHPHQWFRPPXQLW\ZKLFKWKH\
DUHLQWKHSURFHVVRIVXLQJ+RZZRXOG\RXUHVSRQGWRWKHGDXJKWHUVDQGZKDWLIDQ\WKLQJ
ZRXOG\RXVKDUHZLWKRWKHUQXUVHVDERXWWKLVLQFLGHQW"
7KHHUUDWLFEHKDYLRURIDWHHQDJHSDWLHQWRQ\RXUXQLWLVFDXVLQJQXUVHVWRVXVSHFWWKDWKHLV
JHWWLQJLOOHJDOGUXJVIURPKLVIULHQGVZKRYLVLW<RXDUHDVNHGWRNHHSDZDWFKIXOH\H:KHQ
FKDQJLQJKLVEHGOLQHQVODWHULQWKHGD\\RXGLVFRYHUDFDFKHRIGUXJV:KDWDUH\RXUQH[W
VWHSV"
5HFHQWOD\RIIVKDYHUHGXFHGWKHQXPEHURISURIHVVLRQDOQXUVHVRQ\RXUXQLWDQG\RXDUH
LQFUHDVLQJO\FRQFHUQHGDERXWSDWLHQWVDIHW\DVZHOODVTXDOLW\RIFDUHLVVXHV:KDWZRXOG\RX
GRDERXW\RXUFRQFHUQIRU\RXUSHUVRQDOOLDELOLW\IRULQDGHTXDWHFDUH"
:KHQ\RXEULQJDQDQWLSV\FKRWLFPHGLFDWLRQWR\RXUDOHUWORQJWHUPFDUHIDFLOLW\UHVLGHQWVKH
UHIXVHVWRWDNHLWVD\LQJߡ,GRQߞWOLNHWKHZD\LWPDNHVPHIHHOߢ:KHQ\RXUHSRUWWKLVWRRQH
RIWKHQXUVHVVKHWHOOV\RXWKDWWKH\DOZD\VFUXVKWKHPHGLFDWLRQDQGDGPLQLVWHULWLQIRRGVR
WKDWWKHUHVLGHQWGRHVQߞWNQRZZKDWVKHLVJHWWLQJ+RZGR\RXUHVSRQG"
35$&7,&,1*)251&/(;
$VWDWHDWWRUQH\GHFLGHVWRFKDUJHDQXUVHZLWKPDQVODXJKWHUIRUDOOHJHGO\DGPLQLVWHULQJD
OHWKDOPHGLFDWLRQ7KLVLVDQH[DPSOHRIZKDWW\SHRIODZ"
D 3XEOLFODZ
E 3ULYDWHODZ
F &LYLOODZ
G &ULPLQDOODZ
1HZO\KLUHGQXUVHVLQDEXV\VXEXUEDQKRVSLWDODUHUHTXLUHGWRUHDGWKHVWDWHQXUVHSUDFWLFHDFW
DVSDUWRIWKHLUWUDLQLQJ:KLFKWRSLFVDUHFRYHUHGE\WKLVDFW"6HOHFWDOOWKDWDSSO\
D 9LRODWLRQVWKDWPD\UHVXOWLQGLVFLSOLQDU\DFWLRQ
E &OLQLFDOSURFHGXUHV
F 0HGLFDWLRQDGPLQLVWUDWLRQ
G 6FRSHRISUDFWLFH
H 'HOHJDWLRQSROLFLHV
I 0HGLFDUHUHLPEXUVHPHQW
$QXUVHLQD1,&8IDLOVWRPRQLWRUDSUHPDWXUHQHZERUQDFFRUGLQJWRWKHSURWRFROVLQSODFH
DQGLVFKDUJHGZLWKPDOSUDFWLFH:KDWLVWKHWHUPIRUWKRVHEULQJLQJWKHFKDUJHVDJDLQVWWKH
QXUVH"
D $SSHOODWHV
E 'HIHQGDQWV
F 3ODLQWLIIV
G $WWRUQH\V
$QXUVHSOHDGVJXLOW\WRDPLVGHPHDQRUQHJOLJHQFHFKDUJHIRUIDLOLQJWRPRQLWRUDSDWLHQWߞV
YLWDOVLJQVGXULQJURXWLQHH\HVXUJHU\OHDGLQJWRWKHGHDWKRIWKHSDWLHQW7KHQXUVHߞVDWWRUQH\
H[SODLQHGLQFRXUWWKDWWKHQXUVHZDVJUDQWHGUHFRJQLWLRQLQDVSHFLDOW\DUHDRIQXUVLQJ:KDWLV
WKHWHUPIRUWKLVW\SHRIFUHGHQWLDO"
D $FFUHGLWDWLRQ
E /LFHQVXUH
F &HUWLILFDWLRQ
G %RDUGDSSURYDO
5HYLHZRIDSDWLHQWߞVUHFRUGUHYHDOHGWKDWQRRQHREWDLQHGLQIRUPHGFRQVHQWIRUWKHKHDUW
VXUJHU\WKDWZDVSHUIRUPHGRQWKHSDWLHQW:KLFKLQWHQWLRQDOWRUWKDVEHHQFRPPLWWHG"
D $VVDXOW
E %DWWHU\
F ,QYDVLRQRISULYDF\
G )DOVHLPSULVRQPHQW
$YHWHUDQQXUVHSOHDGHGJXLOW\WRDPLVGHPHDQRUQHJOLJHQFHFKDUJHLQWKHFDVHRID\HDU
ROGZRPDQZKRGLHGDIWHUVOLSSLQJLQWRDFRPDGXULQJURXWLQHRXWSDWLHQWKHUQLDVXUJHU\7KH
QXUVHDGPLWWHGIDLOLQJWRPRQLWRUWKHZRPDQߞVYLWDOVLJQVGXULQJWKHSURFHGXUH7KHVXUJHRQ
ZKRSHUIRUPHGWKHSURFHGXUHFDOOHGWKHQXUVHߞVDFWLRQSXUHQHJOLJHQFHVWDWLQJWKDWWKHSDWLHQW
FRXOGKDYHEHHQVDYHG7KHSDWLHQWZDVDYLEUDQWJUDQGPRWKHURIZKRKDGZDONHGWKUHH
TXDUWHUVRIDPLOHWKHPRUQLQJRIKHUVXUJHU\DQGKDGVXQJLQKHUFKXUFKFKRLUWKHGD\EHIRUH
:KDWFULWHULDPXVWEHHVWDEOLVKHGWRSURYHWKDWWKHQXUVHLVJXLOW\RIPDOSUDFWLFHRUQHJOLJHQFH
LQWKLVFDVH"
D 7KHVXUJHRQZKRSHUIRUPHGWKHSURFHGXUHFDOOHGWKHQXUVHߞVDFWLRQSXUHQHJOLJHQFHVD\LQJ
WKDWWKHSDWLHQWFRXOGKDYHEHHQVDYHG
E 7KHIDFWWKDWWKLVSDWLHQWVKRXOGQRWKDYHGLHGVLQFHVKHZDVDKHDOWK\JUDQGPRWKHURI
ZKRZDVSK\VLFDOO\DFWLYHDQGLQYROYHGLQKHUFRPPXQLW\
F 7KHQXUVHLQWHQGHGWRKDUPWKHSDWLHQWDQGZDVZLOOIXOO\QHJOLJHQWDVHYLGHQFHGE\WKHWUDJLF
RXWFRPHRIURXWLQHKHUQLDVXUJHU\
G 7KHQXUVHKDGDGXW\WRPRQLWRUWKHSDWLHQWߞVYLWDOVLJQVDQGGXHWRWKHQXUVHߞVIDLOXUHWR
SHUIRUPWKLVGXW\LQWKLVFLUFXPVWDQFHWKHSDWLHQWGLHG
$QDWWRUQH\LVUHSUHVHQWLQJDSDWLHQWߞVIDPLO\ZKRLVVXLQJDQXUVHIRUZURQJIXOGHDWK7KH
DWWRUQH\FDOOVWKHQXUVHDQGDVNVWRWDONDERXWWKHFDVHWRREWDLQDEHWWHUXQGHUVWDQGLQJRIWKH
QXUVHߞVDFWLRQV+RZVKRXOGWKHQXUVHUHVSRQG"
D ߡ,ߞPVRUU\EXW,FDQߞWWDONZLWK\RX\RXZLOOKDYHWRFRQWDFWP\DWWRUQH\ߢ
E ߡ,ZLOODQVZHU\RXUTXHVWLRQVVR\RXߞOOXQGHUVWDQGKRZWKHVLWXDWLRQRFFXUUHG
F ߡ,KRSH,ZRQߞWEHEODPHGIRUWKHGHDWKEHFDXVHLWZDVVREXV\WKDWGD\ߢ
G ߡ)LUVWWHOOPHZK\\RXDUHGRLQJWKLVWRPH7KLVFRXOGUXLQP\FDUHHUߢ
$QXUVHDGPLQLVWHUVWKHZURQJPHGLFDWLRQWRDSDWLHQWDQGWKHSDWLHQWLVKDUPHG7KHKHDOWK
FDUHSURYLGHUZKRRUGHUHGWKHPHGLFDWLRQGLGQRWUHDGWKHGRFXPHQWDWLRQWKDWWKHSDWLHQWZDV
DOOHUJLFWRWKHGUXJ:KLFKVWDWHPHQWLVWUXHUHJDUGLQJOLDELOLW\IRUWKHDGPLQLVWUDWLRQRIWKH
ZURQJPHGLFDWLRQ"
D 7KHQXUVHLVQRWUHVSRQVLEOHEHFDXVHWKHQXUVHZDVIROORZLQJWKHGRFWRUߞVRUGHUV
E 2QO\WKHQXUVHLVUHVSRQVLEOHEHFDXVHWKHQXUVHDFWXDOO\DGPLQLVWHUHGWKHPHGLFDWLRQ
F 2QO\WKHKHDOWKFDUHSURYLGHULVUHVSRQVLEOHEHFDXVHWKHKHDOWKFDUHSURYLGHUDFWXDOO\RUGHUHG
WKHGUXJ
G %RWKWKHQXUVHDQGWKHKHDOWKFDUHSURYLGHUDUHUHVSRQVLEOHIRUWKHLUUHVSHFWLYHDFWLRQV
$QXUVHDQVZHUVDSDWLHQWߞVFDOOOLJKWDQGILQGVWKHSDWLHQWRQWKHIORRUE\WKHEDWKURRPGRRU
$IWHUFDOOLQJIRUDVVLVWDQFHDQGH[DPLQLQJWKHSDWLHQWIRULQMXU\WKHQXUVHKHOSVWKHSDWLHQW
EDFNWREHGDQGWKHQILOOVRXWDQLQFLGHQWUHSRUW:KLFKVWDWHPHQWVDFFXUDWHO\GHVFULEHVWHSVRI
WKLVSURFHGXUHDQGZK\LWLVSHUIRUPHG"6HOHFWDOOWKDWDSSO\
D $QLQFLGHQWUHSRUWLVXVHGDVGLVFLSOLQDU\DFWLRQDJDLQVWVWDIIPHPEHUV
E $QLQFLGHQWUHSRUWLVXVHGDVDPHDQVRILGHQWLI\LQJULVNV
F $QLQFLGHQWUHSRUWLVXVHGIRUTXDOLW\FRQWURO
G 7KHIDFLOLW\PDQDJHUFRPSOHWHVWKHLQFLGHQWUHSRUW
H $QLQFLGHQWUHSRUWPDNHVIDFWVDYDLODEOHLQFDVHOLWLJDWLRQRFFXUV
I )LOLQJRIDQLQFLGHQWUHSRUWVKRXOGEHGRFXPHQWHGLQWKHSDWLHQWUHFRUG
$QXUVLQJVWXGHQWDVNVWKHFKDUJHQXUVHDERXWOHJDOOLDELOLW\ZKHQSHUIRUPLQJFOLQLFDOSUDFWLFH
:KLFKVWDWHPHQWUHJDUGLQJOLDELOLW\LVWUXH"
D 6WXGHQWVDUHQRWUHVSRQVLEOHIRUWKHLUDFWVRIQHJOLJHQFHUHVXOWLQJLQSDWLHQWLQMXU\
E 6WXGHQWQXUVHVDUHKHOGWRWKHVDPHVWDQGDUGRIFDUHWKDWZRXOGEHXVHGWRHYDOXDWHWKHDFWLRQV
RIDUHJLVWHUHGQXUVH
F +RVSLWDOVDUHH[HPSWIURPOLDELOLW\IRUVWXGHQWQHJOLJHQFHLIWKHVWXGHQWQXUVHLVSURSHUO\
VXSHUYLVHGE\DQLQVWUXFWRU
G 0RVWQXUVLQJSURJUDPVFDUU\JURXSSURIHVVLRQDOOLDELOLW\PDNLQJVWXGHQWSHUVRQDO
SURIHVVLRQDOOLDELOLW\LQVXUDQFHXQQHFHVVDU\
$16:(56:,7+5$7,21$/(6
G&ULPLQDOODZFRQFHUQVVWDWHDQGIHGHUDOFULPLQDOVWDWXWHVZKLFKGHILQHFULPLQDODFWLRQVVXFK
DVPXUGHUPDQVODXJKWHUFULPLQDOQHJOLJHQFHWKHIWDQGLOOHJDOSRVVHVVLRQRIGUXJV3XEOLFODZ
UHJXODWHVUHODWLRQVKLSVEHWZHHQSHRSOHDQGWKHJRYHUQPHQW3ULYDWHRUFLYLOODZLQFOXGHVODZV
UHODWLQJWRFRQWUDFWVRZQHUVKLSRISURSHUW\DQGWKHSUDFWLFHRIQXUVLQJPHGLFLQHSKDUPDF\
DQGGHQWLVWU\
DG(DFKVWDWHKDVDQXUVHSUDFWLFHDFWWKDWSURWHFWVWKHSXEOLFE\EURDGO\GHILQLQJWKHOHJDO
VFRSHRIQXUVLQJSUDFWLFH3UDFWLFLQJEH\RQGWKRVHOLPLWVPDNHVQXUVHVYXOQHUDEOHWRFKDUJHVRI
YLRODWLQJWKHVWDWHQXUVHSUDFWLFHDFW1XUVHSUDFWLFHDFWVDOVROLVWWKHYLRODWLRQVWKDWFDQUHVXOW
LQGLVFLSOLQDU\DFWLRQVDJDLQVWQXUVHV&OLQLFDOSURFHGXUHVDUHFRYHUHGE\WKHKHDOWKFDUH
LQVWLWXWLRQVWKHPVHOYHV0HGLFDWLRQDGPLQLVWUDWLRQDQGGHOHJDWLRQDUHWRSLFVFRYHUHGE\WKH
ERDUGRIQXUVLQJ/DZVJRYHUQLQJ0HGLFDUHUHLPEXUVHPHQWDUHHQDFWHGWKURXJKIHGHUDO
OHJLVODWLRQ
F7KHSHUVRQRUJRYHUQPHQWEULQJLQJVXLWDJDLQVWDQRWKHULVFDOOHGWKHSODLQWLII$SSHOODWHVDUH
FRXUWVRIODZGHIHQGDQWVDUHWKHRQHVEHLQJDFFXVHGRIDFULPHRUWRUWDQGDWWRUQH\VDUHWKH
ODZ\HUVUHSUHVHQWLQJERWKWKHSODLQWLIIDQGGHIHQGDQW
F&HUWLILFDWLRQLVWKHSURFHVVE\ZKLFKDSHUVRQZKRKDVPHWFHUWDLQFULWHULDHVWDEOLVKHGE\D
QRQJRYHUQPHQWDODVVRFLDWLRQLVJUDQWHGUHFRJQLWLRQLQDVSHFLILHGSUDFWLFHDUHD1XUVLQJLVRQH
RIWKHJURXSVRSHUDWLQJXQGHUVWDWHODZVWKDWSURPRWHWKHJHQHUDOZHOIDUHE\GHWHUPLQLQJ
PLQLPXPVWDQGDUGVRIHGXFDWLRQWKURXJKDFFUHGLWDWLRQRIVFKRROVRIQXUVLQJ/LFHQVXUHLVD
OHJDOGRFXPHQWWKDWSHUPLWVDSHUVRQWRRIIHUWRWKHSXEOLFVNLOOVDQGNQRZOHGJHLQDSDUWLFXODU
MXULVGLFWLRQZKHUHVXFKSUDFWLFHZRXOGRWKHUZLVHEHXQODZIXOZLWKRXWDOLFHQVH6WDWHERDUGRI
DSSURYDOHQVXUHVWKDWQXUVHVKDYHUHFHLYHGWKHSURSHUWUDLQLQJWRSUDFWLFHQXUVLQJ
E$VVDXOWLVDWKUHDWRUDQDWWHPSWWRPDNHERGLO\FRQWDFWZLWKDQRWKHUSHUVRQZLWKRXWWKDW
SHUVRQߞVFRQVHQW%DWWHU\LVDQDVVDXOWWKDWLVFDUULHGRXW(YHU\SHUVRQLVJUDQWHGIUHHGRPIURP
ERGLO\FRQWDFWE\DQRWKHUSHUVRQXQOHVVFRQVHQWLVJUDQWHG7KH)RXUWK$PHQGPHQWJLYHV
FLWL]HQVWKHULJKWRISULYDF\DQGWKHULJKWWREHOHIWDORQHDQXUVHZKRGLVUHJDUGVWKHVHULJKWVLV
JXLOW\RILQYDVLRQRISULYDF\8QMXVWLILHGUHWHQWLRQRUSUHYHQWLRQRIWKHPRYHPHQWRIDQRWKHU
SHUVRQZLWKRXWSURSHUFRQVHQWFDQFRQVWLWXWHIDOVHLPSULVRQPHQW
G/LDELOLW\LQYROYHVIRXUHOHPHQWVWKDWPXVWEHHVWDEOLVKHGWRSURYHWKDWPDOSUDFWLFHRU
QHJOLJHQFHKDVRFFXUUHGGXW\EUHDFKRIGXW\FDXVDWLRQDQGGDPDJHV'XW\UHIHUVWRDQ
REOLJDWLRQWRXVHGXHFDUHZKDWDUHDVRQDEO\SUXGHQWQXUVHZRXOGGRDQGLVGHILQHGE\WKH
VWDQGDUGRIFDUHDSSURSULDWHIRUWKHQXUVHߙSDWLHQWUHODWLRQVKLS%UHDFKRIGXW\LVWKHIDLOXUHWR
PHHWWKHVWDQGDUGRIFDUH&DXVDWLRQWKHPRVWGLIILFXOWHOHPHQWRIOLDELOLW\WRSURYHVKRZVWKDW
WKHIDLOXUHWRPHHWWKHVWDQGDUGRIFDUHEUHDFKDFWXDOO\FDXVHGWKHLQMXU\'DPDJHVDUHWKH
DFWXDOKDUPRULQMXU\UHVXOWLQJWRWKHSDWLHQW
D7KHQXUVHVKRXOGQRWGLVFXVVWKHFDVHZLWKDQ\RQHDWWKHIDFLOLW\ZLWKWKHH[FHSWLRQRIWKH
ULVNPDQDJHUZLWKWKHSODLQWLIIZLWKWKHSODLQWLIIߞVODZ\HUZLWKDQ\RQHWHVWLI\LQJIRUWKH
SODLQWLIIRUZLWKUHSRUWHUV7KLVLVRQHRIWKHFDUGLQDOUXOHVIRUQXUVHGHIHQGDQWV
G1XUVHVDUHOHJDOO\UHVSRQVLEOHIRUFDUU\LQJRXWWKHRUGHUVRIWKHKHDOWKFDUHSURYLGHULQ
FKDUJHRIDSDWLHQWXQOHVVDQRUGHUZRXOGOHDGDUHDVRQDEOHSHUVRQWRDQWLFLSDWHLQMXU\LILWZDV
FDUULHGRXW,IWKHQXUVHVKRXOGKDYHDQWLFLSDWHGLQMXU\DQGGLGQRWERWKWKHSUHVFULELQJKHDOWK
FDUHSURYLGHUDQGWKHDGPLQLVWHULQJQXUVHDUHUHVSRQVLEOHIRUWKHKDUPVWRZKLFKWKH\
FRQWULEXWHG
EFH,QFLGHQWUHSRUWVDUHXVHGIRUTXDOLW\LPSURYHPHQWDQGVKRXOGQRWEHXVHGIRU
GLVFLSOLQDU\DFWLRQDJDLQVWVWDIIPHPEHUV7KH\DUHDPHDQVRILGHQWLI\LQJULVNVDQGDUHILOOHG
RXWE\WKHQXUVHUHVSRQVLEOHIRUWKHLQMXUHGSDUW\$QLQFLGHQWUHSRUWPDNHVIDFWVDYDLODEOHLQ
FDVHOLWLJDWLRQRFFXUVLQVRPHVWDWHVLQFLGHQWUHSRUWVPD\EHXVHGLQFRXUWDVHYLGHQFH$
KHDOWKFDUHSURYLGHUFRPSOHWHVWKHLQFLGHQWIRUPZLWKGRFXPHQWDWLRQRIWKHPHGLFDO
H[DPLQDWLRQRIWKHSDWLHQWHPSOR\HHRUYLVLWRUZLWKDQDFWXDORUSRWHQWLDOLQMXU\
'RFXPHQWDWLRQLQWKHSDWLHQWUHFRUGVKRXOGQRWLQFOXGHWKHIDFWWKDWDQLQFLGHQWUHSRUWZDV
ILOHG
E6WXGHQWQXUVHVDUHKHOGWRWKHVDPHVWDQGDUGRIFDUHWKDWZRXOGEHXVHGWRHYDOXDWHWKH
DFWLRQVRIDUHJLVWHUHGQXUVH6WXGHQWQXUVHVDUHUHVSRQVLEOHIRUWKHLURZQDFWVRIQHJOLJHQFHLI
WKHVHUHVXOWLQSDWLHQWLQMXU\$KRVSLWDOPD\DOVREHKHOGOLDEOHIRUWKHQHJOLJHQFHRIDVWXGHQW
QXUVHHQUROOHGLQDKRVSLWDOFRQWUROOHGSURJUDPEHFDXVHWKHVWXGHQWLVFRQVLGHUHGDQHPSOR\HH
RIWKHKRVSLWDO1XUVLQJLQVWUXFWRUVPD\VKDUHUHVSRQVLELOLW\IRUGDPDJHVLQWKHHYHQWRISDWLHQW
LQMXU\LIDQDVVLJQPHQWFDOOHGIRUFOLQLFDOVNLOOVEH\RQGDVWXGHQWߞVFRPSHWHQF\RUWKH
LQVWUXFWRUIDLOHGWRSURYLGHUHDVRQDEOHDQGSUXGHQWFOLQLFDOVXSHUYLVLRQ0RVWQXUVLQJSURJUDPV
UHTXLUHVWXGHQWVWRFDUU\SHUVRQDOSURIHVVLRQDOOLDELOLW\LQVXUDQFH
7$</2568,7(5(6285&(6
([SORUHWKHVHDGGLWLRQDOUHVRXUFHVWRHQKDQFHOHDUQLQJIRUWKLVFKDSWHU
1&/(;6W\OH4XHVWLRQVDQGRWKHUUHVRXUFHVRQ KWWSWKH3RLQWOZZFRP7D\ORUH
6WXG\*XLGHIRU)XQGDPHQWDOVRI1XUVLQJWKHGLWLRQ
$GDSWLYH/HDUQLQJ_3RZHUHGE\3UHS8KWWSWKHSRLQWOZZFRPSUHSX
%LEOLRJUDSK\
$PHULFDQ $VVRFLDWLRQ RI &ULWLFDO&DUH 1XUVHV DQG $$&1 &HUWLILFDWLRQ &RUSRUDWLRQ
6DIHJXDUGLQJWKHSDWLHQWDQGWKHSURIHVVLRQ([HFXWLYHVXPPDU\$OLVR9LHMR&$$XWKRU
$PHULFDQ1XUVHV$VVRFLDWLRQ/LDELOLW\SUHYHQWLRQDQG\RX:KDWQXUVHVDQGHPSOR\HUV
QHHGWRNQRZ6LOYHU6SULQJ0'$XWKRU
$PHULFDQ 1XUVHV $VVRFLDWLRQ D WLSV IRU QXUVHV XVLQJ VRFLDO PHGLD 5HWULHYHG
KWWSELWO\+OYO9R
$PHULFDQ 1XUVHV $VVRFLDWLRQ E 1DYLJDWLQJ WKH ZRUOG RI VRFLDO PHGLD 5HWULHYHG
KWWSZZZQXUVLQJZRUOGRUJ0RELOH1XUVLQJ)DFWVKHHWVQDYLJDWLQJWKHZRUOGRIVRFLDO
PHGLDKWPO
$PHULFDQ1XUVHV$VVRFLDWLRQF3ULQFLSOHVIRUVRFLDOQHWZRUNLQJDQGWKHQXUVH5HWULHYHG
KWWSQXUVLQJZRUOGRUJ0DLQ0HQX&DWHJRULHV3ROLF\$GYRFDF\3ULRULW\
,VVXHV$1$3ULQFLSOHV3ULQFLSOHVIRU6RFLDO1HWZRUNLQJSGI
$PHULFDQ 1XUVHV $VVRFLDWLRQ )UHTXHQWO\ DVNHG TXHVWLRQV 5ROHV RI VWDWH ERDUGV RI
QXUVLQJ OLFHQVXUH UHJXODWLRQ DQG FRPSODLQW LQYHVWLJDWLRQ 5HWULHYHG
KWWSZZZQXUVLQJZRUOGRUJ0DLQ0HQX&DWHJRULHV7RROV6WDWH%RDUGVRI1XUVLQJ)$4SGI
$PHULFDQ 1XUVHV $VVRFLDWLRQ $GGUHVVLQJ QXUVH IDWLJXH WR SURPRWH VDIHW\ DQG KHDOWK
-RLQW UHVSRQVLELOLWLHV RI UHJLVWHUHG QXUVHV DQG HPSOR\HUV WR UHGXFH ULVNV 5HWULHYHG
KWWSZZZQXUVLQJZRUOGRUJ0DLQ0HQX&DWHJRULHV3ROLF\$GYRFDF\3RVLWLRQVDQG
5HVROXWLRQV$1$3RVLWLRQ6WDWHPHQWV3RVLWLRQ6WDWHPHQWV$OSKDEHWLFDOO\$GGUHVVLQJ1XUVH
)DWLJXHWR3URPRWH6DIHW\DQG+HDOWKKWPO
$PHULFDQ 1XUVHV $VVRFLDWLRQ D &RGH IRU QXUVHV ZLWK LQWHUSUHWLYH VWDWHPHQWV 6LOYHU
6SULQJ0'$XWKRU
$PHULFDQ1XUVHV$VVRFLDWLRQE1XUVLQJVFRSHDQGVWDQGDUGVRISUDFWLFHUGHG6LOYHU
6SULQJ0'$XWKRU
$VKWRQ/0&RPSDFWVWDWHOLFHQVXUH7DNHWKHߡIDVWODQHߢWRQXUVLQJSUDFWLFH1XUVLQJ
ߙ
%DUQVWHLQHU - 'LVFK - &UHDWLQJ D IDLU DQG MXVW FXOWXUH LQ VFKRROV RI QXUVLQJ
$PHULFDQ-RXUQDORI1XUVLQJ ߙ
%URXV($/HVVRQVOHDUQHGIURPOLWLJDWLRQ$PHULFDQ-RXUQDORI1XUVLQJ ߙ
%URXV( /HVVRQVOHDUQHG IURPOLWLJDWLRQ6NLQFDUHDQGWKHH[SHUWZLWQHVV$PHULFDQ
-RXUQDORI1XUVLQJ ߙ
%URXV ( D /HVVRQV OHDUQHG IURP OLWLJDWLRQ 'LVFULPLQDWLRQ DJDLQVW QXUVHV $PHULFDQ
-RXUQDORI1XUVLQJ ߙ
%URXV ( E /HJDO FRQVLGHUDWLRQV LQ WHOHKHDOWK DQG WHOHPHGLFLQH $PHULFDQ -RXUQDO RI
1XUVLQJ ߙ
%URXV ( 2OVHQ ' 3 /HVVRQV OHDUQHG IURP OLWLJDWLRQ /HJDO DQG HWKLFDO
FRQVHTXHQFHVRIVRFLDOPHGLD$PHULFDQ-RXUQDORI1XUVLQJ ߙ
&ODIIH\&1HDUPLVVPHGLFDWLRQHUURUVSURYLGHDZDNHXSFDOO1XUVLQJ ߙ
'RKHUW\&/3DZORZ3%HFNHU'7KHFRQVHQVXVPRGHO:KDWFXUUHQWDQGIXWXUH
13VQHHGWRNQRZ ߙ$PHULFDQ1XUVH7RGD\
'RODQ - 'RODQ /RRE\ 6 ( 'HWHUPLQDQWV RI QXUVHVߞ XVH RI SK\VLFDO UHVWUDLQWV LQ
VXUJLFDOLQWHQVLYHFDUHXQLWSDWLHQWV$PHULFDQ-RXUQDORI&ULWLFDO&DUH ߙ
(TXDO (PSOR\PHQW 2SSRUWXQLW\ &RPPLVVLRQ ((2& 6H[ 'LVFULPLQDWLRQ *XLGHOLQHV
,Q((2&UXOHVDQGUHJXODWLRQV&KLFDJR&RPPHUFH&OHDULQJ+RXVH
)LQQ66'LRQ.:D6HFXULW\WLSVIRUXVLQJSHUVRQDOWHFKQRORJ\5HIOHFWLRQVRQ
1XUVLQJ /HDGHUVKLS 5HWULHYHG KWWSZZZUHIOHFWLRQVRQQXUVLQJOHDGHUVKLSRUJIHDWXUHVPRUH
IHDWXUHV9ROBBVHFXULW\WLSVIRUXVLQJSHUVRQDOWHFKQRORJ\
)LQQ 6 6 'LRQ .N : E 6HFXULW\ WLSV IRU XVLQJ SHUVRQDO WHFKQRORJ\ DW \RXU
HPSOR\HUߞV VLWH 5HIOHFWLRQV RQ 1XUVLQJ /HDGHUVKLS 5HWULHYHG
KWWSZZZUHIOHFWLRQVRQQXUVLQJOHDGHUVKLSRUJIHDWXUHVPRUHIHDWXUHV9ROBBVHFXULW\WLSV
IRUXVLQJSHUVRQDOWHFKQRORJ\DW\RXUHPSOR\HUVVLWH
)LQQ 6 6 'LRQ . : F 6HFXULW\ WLSV IRU XVLQJ \RXU HPSOR\HUߞV WHFKQRORJ\
5HIOHFWLRQV RQ 1XUVLQJ /HDGHUVKLS 5HWULHYHG
KWWSZZZUHIOHFWLRQVRQQXUVLQJOHDGHUVKLSRUJIHDWXUHVPRUHIHDWXUHV9ROBBVHFXULW\WLSV
IRUXVLQJSHUVRQDOWHFKQRORJ\DW\RXUHPSOR\HUVVLWH
*ODQQRQ-:7KHODZRIWRUWV([DPSOHVDQGH[SODQDWLRQVWKHG1HZ<RUN$VSHQ
3XEOLVKHUV
-HQNLQV5&/HPDN&+$PDOSUDFWLFHODZVXLWVLPXODWLRQ&ULWLFDOFDUHSURYLGHUV
OHDUQDVSDUWLFLSDQWVLQDPRFNWULDO&ULWLFDO&DUH1XUVH ߙ
7KH -RLQW &RPPLVVLRQ D 6HQWLQHO HYHQW SROLF\ DQG SURFHGXUHV 5HWULHYHG
KWWSZZZMRLQWFRPPLVVLRQRUJ6HQWLQHOB(YHQWB3ROLF\BDQGB3URFHGXUHV
7KH -RLQW &RPPLVVLRQ E 8SGDWH 7H[WLQJ RUGHUV 5HWULHYHG
KWWSZZZMRLQWFRPPLVVLRQRUJDVVHWV8SGDWHB7H[WLQJB2UGHUVSGI
7KH -RLQW &RPPLVVLRQ )DFWV DERXW WKH RIILFLDO ߡGR QRW XVHߢ OLVW RI DEEUHYLDWLRQV
5HWULHYHGKWWSVZZZMRLQWFRPPLVVLRQRUJIDFWVBDERXWBGRBQRWBXVHBOLVW
.DYDODU ) $OH[DQGHU 5 6 5LVN PDQDJHPHQW LQ KHDOWKFDUH LQVWLWXWLRQV UG HG
%XUOLQJWRQ0$-RQHV%DUWOHWW/HDUQLQJ
/DVNRZVKL-RQHV/5HDFKLQJEH\RQGWKHUXOHV8QGHUVWDQGLQJߚDQGLQIOXHQFLQJߚ\RXU
VFRSHRISUDFWLFH1XUVLQJ
0LOOHU / $ 7KH 1DWLRQDO 3UDFWLWLRQHU 'DWD %DQN $ SULPHU IRU FOLQLFLDQV -RXUQDO RI
3HULQDWDODQG1HRQDWDO1XUVLQJ ߙ
1DWLRQDO &RXQFLO RI 6WDWH %RDUGV RI 1XUVLQJ 1&6%1 QG 1HZ QXUVHV <RXU OLFHQVH WR
SUDFWLFHYLGHR5HWULHYHGKWWSVZZZQFVEQRUJKWP
1DWLRQDO&RXQFLORI6WDWH%RDUGVRI1XUVLQJ1&6%1:KLWHSDSHU$QXUVHߞVJXLGHWR
WKHXVHRIVRFLDOPHGLD5HWULHYHGKWWSVZZZQFVEQRUJ6RFLDOB0HGLDSGI
1DWLRQDO&RXQFLORI6WDWH%RDUGVRI1XUVLQJ1&6%1:KDW\RXQHHGWRNQRZDERXW
VXEVWDQFHXVHGLVRUGHULQQXUVLQJ5HWULHYHGKWWSVZZZQFVEQRUJ68'B%URFKXUHBSGI
1DWLRQDO 4XDOLW\ )RUXP 6HULRXV UHSRUWDEOH HYHQW LQ KHDOWKFDUHߚ XSGDWH $
FRQVHQVXVUHSRUW:DVKLQJWRQ'&$XWKRU
1DWLRQDO 4XDOLW\ )RUXP QG /LVW RI VHULRXV UHSRUWDEOH HYHQWV 65(V 5HWULHYHG
KWWSZZZTXDOLW\IRUXPRUJ7RSLFV65(V/LVWBRIB65(VDVS[
1DWLRQDO 6WXGHQW 1XUVHVߞ $VVRFLDWLRQ QG 5HFRPPHQGDWLRQV IRU VRFLDO PHGLD XVDJH DQG
PDLQWDLQLQJ SULYDF\ FRQILGHQWLDOLW\ DQG SURIHVVLRQDOLVP 5HWULHYHG
KWWSZZZQVQDRUJ3RUWDOV6NLQV161$SGI161$B6RFLDOB0HGLDB5HFRPPHQGDWLRQVSGI
1HZPDQ $ % .MHUYLN ' . &ULWLFDO FDUH QXUVHVߞ NQRZOHGJH RI FRQILGHQWLDOLW\
OHJLVODWLRQ$PHULFDQ-RXUQDORI&ULWLFDO&DUH ߙ
1XUVHV6HUYLFH2UJDQL]DWLRQ162DQG&$1+HDOWK3UR8QGHUVWDQGLQJQXUVHOLDELOLW\
ߙ $ WKUHH SDUW DSSURDFK 5HWULHYHG KWWSZZZQVRFRPSGIVGE51&1$
&ODLPV6WXG\SGI"ILOH1DPH 51&1$&ODLPV6WXG\SGIIROGHU SGIVGELV/LYH6WU <
2OVHQ/:KHQDQXUVHߞVSULYDF\LVEUHDFKHGE\VRFLDOPHGLD$PHULFDQ1XUVH7RGD\
2OVHQ'3%URXV(7KHHWKLFDODQGOHJDOLPSOLFDWLRQVRIDQXUVHߞVDUUHVWLQ8WDK
$-1ߙ
2ߞ1HLOO & :KHQ D QXUVH UHWXUQV WR ZRUN DIWHU VXEVWDQFH DEXVH WUHDWPHQW $PHULFDQ
1XUVH7RGD\ ߙ
3RKOPDQ + :K\ \RX QHHG \RXU RZQ PDOSUDFWLFH LQVXUDQFH $PHULFDQ 1XUVH 7RGD\
ߙ
3UHVLGHQWߞV &RPPLVVLRQ IRU WKH 6WXG\ RI (WKLFDO 3UREOHPV LQ 0HGLFLQH DQG %LRPHGLFDO DQG
%HKDYLRUDO 5HVHDUFK 0DNLQJ KHDOWKFDUH GHFLVLRQV $ UHSRUW 9RO :DVKLQJWRQ
'&86*RYHUQPHQW3ULQWLQJ2IILFH
3XHQWH-7KHHQKDQFHGQXUVHOLFHQVXUHFRPSDFW$PHULFDQ1XUVH7RGD\ ߙ
5HLVLQJ'/0DNH\RXUQXUVLQJFDUHPDOSUDFWLFHSURRI$PHULFDQ1XUVH7RGD\
ߙ
5RVH&&KRRVLQJWKHULJKWUHVWUDLQW$PHULFDQ1XUVH7RGD\
6FRWW/'$UVODQLDQ(QJRUHQ&(QJRUHQ0&$VVRFLDWLRQRIVOHHSDQGIDWLJXH
ZLWKGHFLVLRQUHJUHWDPRQJFULWLFDOFDUHQXUVHV$PHULFDQ-RXUQDORI&ULWLFDO&DUH ߙ
6KDUS17KHߡZULWHVWXIIߢ1XUVLQJ6SHFWUXP ߙ
6KHUPDQ 5 %XLOGLQJ OHDGHUVKLS UHVLOLHQF\ (PHUJLQJ51/HDGHU 5HWULHYHG
KWWSZZZHPHUJLQJUQOHDGHUFRPEXLOGLQJOHDGHUVKLSUHVLOLHQF\
6SULQJHU*:KHQDQGKRZWRXVHUHVWUDLQWV$PHULFDQ1XUVH7RGD\
6WDUU.7:KLVWOHEORZHUOLDELOLW\$UH\RXUHDG\WRSXW\RXUMRERQWKHOLQH"1XUVLQJ
ߙ
6WDUU.7%DFNJURXQGFKHFNV'R\RXKDYHVRPHWKLQJWRUHSRUW"1XUVLQJ
ߙ
7KHGH/ ,QIRUPDWLFV (OHFWURQLFKHDOWKUHFRUGV$ERRQRUSULYDF\QLJKWPDUH"2-,1
7KH2QOLQH-RXUQDORI,VVXHVLQ1XUVLQJ '2,2-,19RO1R,QIR&RO
7RFFR6%OXP$-XVWFXOWXUHSURPRWHVDSDUWQHUVKLSIRUSDWLHQWVDIHW\$PHULFDQ
1XUVH7RGD\ ߙ
86 (TXDO (PSOR\PHQW 2SSRUWXQLW\ &RPPLVVLRQ QG 6H[EDVHG GLVFULPLQDWLRQ 5HWULHYHG
KWWSVZZZHHRFJRYODZVW\SHVVH[FIP
:DONHU5(OHPHQWVRIQHJOLJHQFHDQGPDOSUDFWLFH7KH1XUVH3UDFWLWLRQHU ߙ
:KLWH&/'R,QHHGP\RZQPDOSUDFWLFHLQVXUDQFH"3ODVWLF6XUJLFDO1XUVLQJ
ߙ