Identifying Managerial Factors Affecting Security
Breaches within Publicly Traded Organizations
Chapter 1: Introduction to the Study
Business leaders continued to maintain a lens on the prevention of vulnerable
touch points to corporate information; the value of the continuity of business processes;
the reduction of security-based shortfalls and occurrences; and the opportunity for
integrity, maintenance, and confidentiality of business data and assets pertinent to
obtained information (Akey, Lewellen, & Liskovich, 2018). Security systems were
comprised of a balance between technical and social factors, ranging from the solely
technical to the focus being dominantly social and behavioral (Yahaya, Basir, &
Deraman, 2015). The significance of systems security in an organizational environment
is paramount, as nearly all forms of data are compiled and procured electronically (Belle,
Burley, & Long, 2015). In 2015, Chukudi and Daddie posited that 91% of participants
voiced concern over employees as a potential flaw in security systems and 79% of
participants considered human error to be the underlying source of the systems failure. A
lingering obstacle was to ascertain the prominent circumstances that can benefit with
diminishing organizational security vulnerabilities and attacks.
According to Duxbury and Halinski (2014), 91% of employees did not adhere to
regulatory security protocol. A lack of employee education has been recorded as a
primary cause of estimates between one-half to three-quarters of systems security
infringements, culminating in an excess of $20 billion in damages for establishments in
the United States. In other words, security transgressions may cost an institution up to
23% of its annual revenue (Dockery & Bawa, 2014). In the research study, I scrutinized
the elements that affect organizational recognition pertaining to systems security and the
breaches of publicly traded companies listed with the National Association of Securities
Dealers Automatic Quotation (NASDAQ).
Multiple researchers performed analyses with a goal to identify, investigate, and
recognize the aspects that tie levels of end-user awareness of security systems (Ho &
Carol, 2015; Yun, Kettinger, & Lee, 2012). The phrase level of awareness was
significant and implied a degree or scale of understanding that is important for security
functions. Reduced awareness levels signified a substantial negligence of security risk
that can led to damages beyond repair. The conducted study was devised to will be
conducted to review the correlation among established policies on systems, security
breach intensity, and the earnings noted for public firms listed with the exchange on the
NASDAQ. The NASDAQ was selected as a main component of the research study,
because Belzuegui, Erro, and Pastor (2014) argued that, traditionally, smaller and
younger organizations are listed on the exchange with the NASDAQ. An exchange for
stock purchases with a propensity of smaller and younger firms was an ideal environment
to examine information assurance levels of awareness. Results yielded that productive
business administrators have in place protocols for addressing security concerns within
public entities traded on the NASDAQ exchange.
The governance of organizational information systems encompassed the
establishment of management levers within the business community to incorporate
information and communications technologies that ensured consistent interchanges and
connections. Incorporating pertinent systems granted users a great ability to leverage the
requirements for project-based constraints, financial needs, and completed activities
(Golden & Watt, 2013). Continued returns stemmed from the successful incorporation of
security systems, policies, training programs, and evidenced via heightened company
profits.
After 2016, more than 29% of establishment leaders recognized the utilization of
operational instructions, security systems policies, and training curriculum for employees
(Akey, Lewellen, & Liskovich, 2018). Statisticians have examined constraints pertinent
to variables that can impact the integration of policies for information system guidelines
and breach preventions for all corporate personnel (Greenhaus & Kossek, 2014). Greer
and Payne (2014) studied the impact of business systems procedures in federal agencies,
state institutions, and discovered business leaders were more likely to report the breaches
of systems when resources were available to utilize to effectively manage occurrence of
security violations. Hall, Kossek, Briscoe, Pichler, and Lee (2013) examined the notes of
seasoned business leaders which framed how barriers existed in the workplace that were
tied to training, culture, and even the utilization of technologies. Harrington and Santiago
(2015) suggested that the lack fortified infrastructures, training, and maintaining of
systems steps led to shortcomings when policies were not in place. The identified goal
was then to establish and maintain policies that can be utilized during all organizational
events.
Competitive firms were then those with managers who led by setting the example
of problem identification, training deficits, shortcomings pertinent to security knowledge,
and applications for busy project environments. During all organizational activities, it
became clear that business leaders must instill a culture focused on acquiring the skills
needed to maintain healthy systems and the avoidance of security breaches (Hilbrecht,
Shaw, Johnson, & Andrey, 2013). After federal events, state activities, and via published
findings, the sharing of information was noted has highly important for preparing for and
preventing information systems security breaches. Managers and researchers touted
solutions pertinent to interagency sharing, planning steps, minimizing known risks,
incorporating barriers, utilizing biometrics, and leveraging token-based accounts to not
only prepare organizational environments for potential security breaches, but to also
thwart unforeseen attacks. The challenges associated with data management, information
sharing, and training initiatives were noted to serve as potential barriers; however, these
can be reduced or eliminated by continued collaborations and partnerships across
institutions. The obstacles remained for not only government agencies, but also for firms
publicly traded on the NASDAQ exchange. The identified initiatives of information
sharing, instilling executive champions, developing policies pertinent to information
systems security breaches, integrating controls, and encouraging increases training can all
provide the greatest returns. The greatest returns were easily identified via corporate
earnings and increased revenues; however, other drivers also surfaced as investor
sentiment and the satisfaction of customers, stakeholders, and even from current
employees.
An identified challenge in the business environment was to ensure collaborations
and information sharing occurred via protected communication modalities. In this regard,
secure collaborations and communications can also be linked to project performance and
the overall productivity of business initiatives. Anderson, Kaplan, and Vega (2014)
posited that in many successful business environments, diverse forms of communications
were utilized for collaborative purposes and to accomplish tasks at hand. A continued
challenge was to ensure guidelines were in place that assisted with guiding effective
communications, protecting information sharing, and securing valuable industry data.
Golden and Watt (2013) also suggested that pivotal and popular technologies assisted
with project team collaborations, information sharing, and distributing findings across
organizational teams, departments, agencies, and even throughout supply-chain partners.
The remaining goal was to ensure that information systems security policies existed that
guided and protected all collaborations and information sharing.
There was a constant theme in the literature about level of risk and how this
information is applied to the work environment. Weisberg and Porell (2011) noted that
risk level should be included within training programs and policy considerations to ensure
stakeholders are knowledgeable about the potential severity of threats. Studies have also
been conducted that support risk level integration within both quarterly and annual
training events (Hosseinnezhad, 2013). Ho and Carol (2015) reported that many security
breaches occur because of identified vulnerabilities in a system, which can be due to
personnel activities and even to a lack of system updates. Business leaders should
constantly challenge themselves and team members to be vigilant with all preparations.
There are a variety of factors that have led to identified information security
breaches for publicly traded companies. In regard to the variety of vulnerabilities that
can occur, Jakobsn and Lueg (2014) identified factors pertaining to frequency of training
for employees, the curriculum that is utilized during training events, the stakeholders
engaged in preparation activities, and the policies utilized throughout an organization.
The trend with policy development appeared to focus more on intent, curriculum,
participants, and frequency versus the specific information systems utilized to thwart
potential breaches.
A key ingredient within information systems security policy and training
development was the value of stakeholder awareness. Yinat (2014) provided an overview
of substantiated training approaches that have led to the greatest return for employee
awareness, comprehension, and even for application within a work environment. The
research framed the significance of leader involvement in policy development,
implementation, and with training opportunities. For example, some findings purported
that gestalt approaches can enhance planned processes, enhanced focus on provided
information, and with respect to enhanced awareness levels. Reflection steps highlighted
that more engaged business leaders had a positive impact on employee and stakeholder
willingness to ascertain training guidance and also to implement the recommendations
provided. The motivation for employees certainly is a straightforward consideration to
implement all provided guidance; however, the ability for executives, managers, and
project leaders to engage stakeholders on the periphery of the company should also lead
to positive returns for implantation and the eventual reduction in successful security
breaches.
The enhancement of curriculum in training sessions has a lasting impact on
participants. James and Griffiths (2014) posited that the incorporation of relevant and
applicable information served as a key motivator and vital resource for active learners
who participated in training sessions. The foundational concept appeared to center on the
relevance of data and information provided for the participants. A look at training
sessions pertinent to information systems security made it quite clear that systems attacks
and breaches were tied to recent events, so the same timely information and content are
needed within all planned training activities. Incorporating recent information that
stemmed from information systems security breaches, attacks, and even thwarted
activities should follow the same guidance and lead to operational environments centered
on proactive stakeholders actively looking to thwart potential breaches.
Research findings provided a lens focused on traditional technical challenges
connected to corporate training sessions. Shekarhizadeh, Ghasemi, Tadi, Soltani, and
Nili (2015) highlighted the established challenges tied to technical access and availability
for employee training events. One challenged was derived directly from the need to
provide computer workstations available for participants to utilize and work on during
instruction activities. Examples were tied to the lack of access to computer systems, how
virtual workers were engaged, resources that kept of interest of participants, and
information that can be utilized right away. In regard to virtual workers, additional
considerations pertained to balance work life with homelife for those participating in
training sessions at a distance and how current technologies were also leveraged to meet
the needs of participants.
Business leaders were challenged to consider all available resources when
preparing a workforce for information systems security training. Yao (2012) lobbied that
virtual workers were not the only ones who need technical considerations when planning
policy development steps and providing training sessions. In a modern and competitive
marketplace, policies and training resources must be planned for and utilized for all
pertinent stakeholders. The utilization of available technologies and resources will also
be needed for dispersed employees, working on disparate projects, and for stakeholders
partnered on foundational initiatives; such as, via supply-chain partnerships and firms
connected via distribution processes, procurements, marketing, and via targeted sales.
Leaders need to be cognizant and motivated for the planning and utilization of all
pertinent resources throughout the enterprise; whether, technology, communication, or
policy based.
During the planned review of organizational security systems, managers have
found success with identifying and sharing potential risks with all stakeholders. Margo,
Prybutok, and Ryan (2014) suggested that information systems security risks have
stemmed from system vulnerabilities due to technical deficiencies as well as from the
contributions of personnel. In some regards, the greatest risks stem from personal
activities, social engineering, and even from training deficits (Maruyama & Tietze, 2012).
For example, business leaders were most prudent to provide support services for the
employees of an organization. Providing social support as well as effective policies,
enhanced training sessions, and strengthened systems had a lasting effect on the success
of managerial steps. In regard to support services, business leaders strengthened
corporate systems by not only enhancing training, policies, and available resources, but
also via the integration of planned and structured wellness opportunities.
The value of social collaborations remained evident during the review of
personnel engagement within organizations. Cocco and Tuzzi (2013) noted that
personnel were more likely to adhere to established guidelines and procedures when
integrated or welcomed within the social environment. The expansion of social media
resources provided for enhanced opportunities for managers to engage stakeholders and
enhance the feelings of involvement for employees, staff, partners, and even for executive
leaders. Maintaining a socially connected workforce should have the increased ability to
enhance feelings of connections, collaborations, and reduce the potential of apathy for
information systems security attacks.
Engaged, trained, and motivated stakeholders may be the difference between
increased information systems security breaches and a heightened sense of thwarting
attacks. Effective business leaders must have the proactive attitude of planning, policy
development, and guiding engaging training sessions to develop a culture designed to
withstand system attacks and to reduce the severity of breaches. The strength of a
company will certainly be evidenced via the willingness of the personnel to support the
mission, objectives, and operational activities.
Background of the Study
A review of structured security surveys noted that more than 25 percent of federal
government personnel had been exposed to information systems security challenges in
the workplace (Bernardino, Roglio, & Del Corso, 2012). In 2015, Harrington and
Santiago stated that a heightened exposure to security breaches and attacks can lead
directly to increased vulnerabilities in the work environment. In 2016, only 10 percent of
federal government personnel noted information systems security challenges; which,
framed a stark trend in a highly protected environment for a significant increase in
security concerns over a 15 year period (Lending, Minnick, & Schorno, 2018). In 2012,
more than three million employees were involved or exposed to security breaches in the
US work environment. Additionally, more than thirteen million workers in the US noted
exposure to information systems security risks throughout a traditional work week (Zissis
& Lekkas, 2012). The clear directive for managers today will be to incorporate
information systems security policies, training, and an environment of proactive
collaborations to effectively mitigate and thwart potential security breaches.
The driving emphasis of this research endeavor was to ascertain the level of
connection with public companies, communications pertinent to breaches of security, and
a reduction of revenues due to reported losses. The persistence of breakdowns with
information systems security practices within organizations was noted to have a negative
impact on price of stock and company revenues. The timing, length, and cost of
information systems security vulnerabilities provided a framework to analyze identified
constraints and to provide operational best practices. Zhu (2013) discovered that
previous statistical analyses ignored triggers that impacted working conditions and
perceptions tied to systems vulnerabilities and breaches. The annual and quarterly public
reports of listed firms on the NASDAQ exchange provided the baseline to analyze results
and trends pertinent to US operations. The connections, predictions, and relationships
provided the backdrop to garner best practices for public companies, corporate policy
notes pertaining to security considerations, financial reports, and market guidance
pertaining to preparations for current and future information systems security breaches.
Problem Statement
Based on information systems serving as a foundational backbone for competitive
firms today, systems breaches and violations have grown in occurrence and severity
pertinent to financial losses and operational downtime (Akey, Lewellen, & Liskovich ,
2018; Thomas, Sargent, and Hardy, 2011). Researchers have identified a growing trend
of approximately 20% of personnel who noted inabilities to remedy breaches of security
and a similar 10% of workers who were dissatisfied with training and felt unprepared to
navigate the complex information systems security attacks and vulnerabilities (Akey,
Lewellen, & Liskovich, 2018). In 2015, Shekarhizadeh, Ghasemi, Tadi, Soltani, and Nili
discussed how a growing occurrence of information systems breaches were leading to
undiscerning employees who were unsure of proper courses of action for system attacks
and vulnerabilities. The noted corporate system shortcomings provided the framework
for a general business problem to ascertain quarterly and annual reports of public firms
listed on the NASDAQ exchange and provided a key lens to analyze market results and
trends for organizational operations within the US. An examination of the predictions
and connections provided the diagnostic to ascertain relationships and to garner specific
guidance for public company operations, policy notifications, annual revenues, and best
practices pertinent to information systems security operations.
Purpose of the Study
The purpose of this correlational research initiative was to ascertain the
association and connections with public companies, notices pertinent to breaches of
security, and reported earnings. A persistence of system vulnerabilities in organizations
had a significant impact on the price of stocks and annual revenues for public firms
partnered with the NASDAQ exchange. Derived data were reviewed via the Pearson
Correlation to examine the relationship with the identified independent and dependent
variables. A review of the predictions and connections was used as the lens to ascertain
relationships and to garner specific guidance for public company operations, policy
notifications, annual revenues, and best practices pertinent to information systems
security operations. The dependent variable was corporate performance and revenues as
denoted by annual and quarterly reports. The independent variables were degree of
secure systems and the availability of technical assistance. The population for the
research initiative stemmed from a calculated sample of public companies partnered with
the NASDAQ exchange. The research study can be seen as a resource to promote social
change best practices via development and training steps to assist with the management
of corporate policies.
Research Question(s) and Hypotheses
The foundational inquiry that provided the lens for this research activity was:
What were the analyzed and unique aspects pertinent to public company operations,
policy notifications, annual revenues, and best practices for information systems security
operations? Two research questions guided this analysis:
RQ1. What was the relationship between the level of information systems security policy
and the number of security breaches?
RQ2. What was the relationship between the level of information systems security policy
and the self-reported loss in corporate earnings associated with the security breach as a
percentage of revenue?
The following hypotheses were tested in this initiative.
H10: There was a not a statistically significant correlation between the independent
variable of level of information systems security policy and the dependent variable of the
number of security breaches.
H1a: There was a statistically significant correlation between the independent variable of
the level of information systems security policy and the dependent variable of the number
of security breaches.
H20: There was a not a statistically significant correlation between the independent
variable of the level of information systems security policy and the dependent variable of
the self-reported loss in corporate earnings associated with the security breach as a
percentage of revenue.
H2a: There was a statistically significant correlation between the independent variable of
the level of information systems security policy and the dependent variable of the
selfreported loss in corporate earnings associated with the security breach as a percentage
of revenue.
Theoretical Foundation
The foundational theory incorporated in this research initiative was the Theory of
Constraints (TOC). An examination of potential constraints were presented by Linden
(2014) during the development of a review of constraints. Kane (2014) posited that
factors influencing or limiting a system from heightened performance can be considered
as a constraining component to operations. The overall intent of using the TOC in the
research study was to develop a heightened perspective pertaining to public company
operations, policy notifications, annual revenues, and best practices for information
systems security operations. Foundational considerations in the theory were (a)
constraint identification, (b) effective constraint management, (c) ancillary activities
pertinent to constraints, (d) clearly identify and label constraints, and (e) necessary
corrections to reduce constraint influences (Rahman, 1998; Shamsur-Rahman, 1998).
These identified and organized TOC ideals are examine in detail throughout the Chapter
2 literature review. In the research initiative, the TOC was utilized as a lens to review
public company operations, policy notifications, annual revenues, and best practices
pertinent to information systems security operations. The persistence of system
vulnerabilities and attacks in an organization were confirmed to have a significant impact
on earnings per share via public companies on the NASDAQ exchange.
Important aspects of the research project were the identified dependent and
independent variables. The dependent variable was corporate performance and revenues
as denoted by annual and quarterly reports. The independent variables were degree of
secure systems and the availability of technical assistance. The degree of corporate
performance was noted via annual disclosures and reports. Degree of information secure
systems planning was noted as the availability of clearly articulated policies within
annual and quarterly reports. Degree of technical assistance was noted as the information
systems security training and support available for workers throughout a company as
listed within required reporting documents.
A foundational tenet of the research study was to clearly link the importance of
variable association with positive outcomes. Establishing this completed linkage of
constraints and outcomes provided the mechanism to utilize the TOC to confirm both
financial and operational benchmarks as constraints (Bailey & Kurland, 2002; Weinert,
Maier, Laumer, & Weitzel, 2014). In recent years, more seminal studies have assisted
with examining information systems considerations within a variety of industries; to
include, manufacturing, aviation, maintenance, financial sectors, and even via
international business activities. Babbie, Wagner, and Zaino (2015) suggested that
information systems security has not been an area of emphasis pertinent to
constraintbased research and analysis. The research project serves as a potential next step
to build on the research of Babbie, et al. and to assist with developing a connection of
security breaches, training programs, operational deficits, and financial loses with
constraint considerations.
An important area for constraint analysis was also with training program
availability and a focus on information systems security. Teo, Wong, and Chai (2008)
framed the value of training programs to assist all employees within an organization,
especially firms positioned for market expansion where virtual workers and those who
telecommute need to have access to training materials. The identification of serving all
pertinent stakeholders within an organization is a key component of information systems
security preparations and the acknowledgement of a clearly marked constraint.
In 2015, Naser wrote that a constraint can be seen as an organizational factor that
can impede progress and possibly slow down or fully halt project activities within an
organization. Researchers have also written about the challenge of not addressing
constraints within a system as a process that can build up over time, gain momentum, and
even collapse a system (Shaw, Chen, Harris, & Huang, 2009). The same was true for
information systems security, where effective business leaders and managers needed to
embrace the factors of policy development and training and the confirmed influences of
these factors on overall corporate financial performance. The utilization of the Theory of
Constraints assisted with shining a light on the importance of training programs and
policy development for public firms looking to compete in the competitive marketplace.
Nature of the Study
The quantitative method with a correlational design were utilized for this research
initiative. The selection of a quantitative method was utilized to focus specifically on the
identified variables and confirmed relationships. The foundational variables utilized were
the dependent variable focused on annual reported earnings of publicly traded companies
on the NASDAQ Stock Exchange and an examination of overall business performance,
based on the submitted filings with the Security and Exchange
Commission. Similarly, the independent variables focused on level or degree of technical
assistance provided to stakeholders and policies pertaining to information systems
security considerations. The population utilized for the study involved 3,200 firms listed
on the NASDAQ exchange and reviewed via random sampling techniques. The specific
data and information utilized in the study stemmed from the annual published filings with
the SEC. The study was quite beneficial as security violations and attacks were
confirmed to have a significant impact on the price of stocks and reported earnings. The
timing and duration of information systems security attacks served as the lens to examine
constraints. The Theory of Constraints served as the foundational theory and guiding
direction to examine information systems security breaches for publicly traded firms
listed on the NASDAQ. Annual filings of public NASDAQ companies provided the data
and information needed to examine results and confirmed trends for operations within the
US.
The size of the sample was calculated via the utilization of G*Power 3.1.5; which
included, a two-tailed analysis and a medium effect size. The population of 3,200 firms
on the NASDAQ exchange were examined in detail to derive the needed size of the
sample. Key considerations involved with deriving the sample size included distribution,
level of confidence, margin of error, and the overall size of the targeted population. The
study consisted of an examination of 134 annual filings via a review of annual earnings
and noted security policies for firms operating via the NASDAQ exchange.
Definitions
A guiding component of this initiative was to include pertinent operational and
managerial definitions. The utilized definitions in the study are listed below:
Annual Reports: Financial 10-K submissions submitted to the SEC and similar
governing bodies.
Level or Degree of Information Systems Security Policy: A systems policy
established to effectively identify, facilitate, utilize, and manage security attacks and
vulnerabilities.
Publicly-Traded Firms: For the purposes of this study, public firms were
identified as those listed on the NASDAQ exchange.
Security Attacks, Breaches, or Vulnerabilities: This occurs when protected
systems are accessed by those who were not given formal access or permissions.
Technical Approaches or Solutions: Training approaches or solutions were
available via both software and hardware resources.
Training Approaches or Solutions: Training approaches or solutions were
available via planned activities for organizational stakeholders via online and face-to-face
instruction.
Assumptions
There were assumptions that persisted throughout the research study. A guiding
assumption was that a random selection of publicly traded companies listed on the
NASDAQ Stock Exchange served as a reliable representation of the targeted public
companies. In addition, the presented definitions provided a frame of reference
throughout the imitative. The established statistical measurements were also trusted to
provide a reliable lens for the review of research questions and the null and alternative
hypotheses.
Scope and Delimitations/ Limitations
The scope of the quantitative research project involved the analysis of companies
positioned with the NASDAQ exchange. A derived random sample was established to
review a concise listing of 3,200 firms on the exchange. Limitations and delimitations for
the research initiative provided the parameters to review qualifications, reservations, and
exceptions throughout the project (Cha & Cha, 2014; Simon, 2011; Teo & Noyes,
2011). One limitation of the project involved a focus on only companies listed with the
NASDAQ exchange (Swift & Virick, 2013). An additional limitation of the research
study was the fact that the researcher also actively trades and sells stock on various
exchanges in the US. The intent of identifying limitations was to reduce the likelihood of
bias and to ensure adherence was in accordance with the Walden University IRB and
established US guidelines.
Significance of the Study
The significance of the study can be seen by even though the growth and maturity
of information is widespread throughout the market, there still seem to be many
organizational challenges and impacts involved with information systems security
breaches (Edwards, Grinter, Mahajan, & Wetherall, 2011: Wyrzykowska, 2014). The
next step is evidenced with the identified importance of tracking corporate security
policies, systems attacks, vulnerabilities, and the associated stock price and earnings for
the same firms listed with the NASDAQ Stock Market (Al-Haderi, 2013). The identified
results of the study should serve as a resource for the establishment of a body of
knowledge to frame the importance of identifying and addressing connections with
information systems security breaches, organizational policies, and corporate earnings for
public firms listed on the NASDAQ exchange.
Progress has been established via the continued focus on challenges associated
with network security considerations (Glenn, 2012), social challenges throughout the
company (Raghuram & Fang, 2014) and the balance of work and personal responsibilities
(Naor, Bernardes, & Coman, 2013); however, few researchers have studied the impact of
corporate performance tied to system vulnerabilities and attacks (Lending, Minnick, &
Schorno, 2018). The importance of the topic of this research project became more
apparent as information systems security breaches continue to occur, increase, and have
become more pervasive throughout the marketplace (Lending,
Minnick, & Schorno, 2018; Lister & Harnish, 2012).
Significance to Theory
The theory utilized as the lens for the research study involved a focus on the
examination of identified constraints. Researchers have continued to note that complex
systems may be examined best via the utilization and review of constraints. The TOC
was utilized to examine the confirmed connection with organizational policies, corporate
earnings, and security vulnerabilities for public companies. The results of the study
confirm the direct association between security breaches, organizational policies, and
reported earnings for public companies listed on the NASDAQ exchange.
The advantage of effective security policies were evidenced by the support
provided via established systems and training programs to guide operations and to assist
personnel. Raghuram and Fang (2014) suggested that the identification of one constraint
provided the foundation to examine potential associations and subsequent impacts within
an organization. Similarly, Coene and Kok (2014) noted that the TOC assisted managers
and business leaders with improving the identification, management, and facilitation of
organizational processes. Librelto, Lacerda, Rodrigues, and Veit (2014) argued that
business leaders had the greatest benefit by incorporating identified constraints into
strategic planning and operational activities.
Significance to Practice
The confirmed results of the study should serve as resources for managers
working to guide and implement information systems security plans and policies.
Sharing the importance of the findings with managers, project leaders, and employees
will assist with the incorporation of security guidance, training, and implementation
throughout publicly traded companies. The emphasis of security best practices
throughout training and organizational activities should assist with the adoption of best
practices for employees (Harandi, 2012; Lin, 2011). Maintaining information systems
security considerations with organizational practices should also contribute to more
sustainable corporate projects and services.
Significance to Social Change
The results of the study may assist with spreading the value of information
systems security research, implantation techniques, and best practices. The findings may
improve the perception of information system security considerations for all
organizational stakeholders; to include, consumers, partners, and community
shareholders. Provisions for social change will tie directly to how systems, security, and
training are utilized throughout a community and may also lead to enhanced
technological innovations.
The findings from the research project supported by the review of germane
literature may enhance how all stakeholders perceive systems security, advantages of
technologies, potential vulnerabilities, and the value of preparation. The ability to
champion and promote secure systems can have a lasting impact on social change
throughout a community, industry, and even marketplace by increasing the number of
more knowledgeable technology users. The findings may also assist with removing
barriers to technological change and instilling a greater confidence with those who use
and plan for secure systems. Lastly, a focus on information systems security planning
and policies can enhance overall organizational operations and earnings for publicly
traded firms listed on the NASDAQ Stock Market.
Summary and Transition
The development of Chapter 1 began with a focus on background considerations,
motivation for systems security research, and a framework that was utilized as a lens
throughout the study. Early evidence has surfaced for the need for effective and secure
systems within government environments; however, the same rationale and guidance
were proven to also serve as important tenets for leaders within public organizations.
Seminal and current research was introduced to provide framing guidance for the focus of
information systems security vulnerabilities, attacks, and preventative steps. The framing
thoughts also served as the supported and championed problem statement and purpose of
the research initiative. The research initiative may assist with filling a gap in the
literature pertinent to the planning and management of information systems security
policies, training, and practices throughout public firms listed on the NASDAQ.
The presentation of Chapter 2 served as a detailed and exhaustive review of the
literature surrounding the topic of information systems security breaches, considerations,
development, and implementation techniques. The establishment of the literature review
assisted with garnering initial questions and hypotheses to guide an examination of public
companies traded on the NASDAQ exchange. The transition to Chapter 3 then served as
the framework to examine the research questions, hypotheses, gather data, conduct the
determined statistics, and to make application to the larger community of companies
traded on the NASDAQ.
Chapter 2: Literature Review
The general business problem was to analyze the yearly filings of public
companies partnered with the NASDAQ exchange to garner market patterns and financial
operations for corporate activities within the US. The examination of the connections
with publicly traded firms, annual reports, corporate earnings, and security breaches was
confirmed and signified the importance of proper planning, policies, and training
activities. The specific business problem was the actual connections between corporate
attacks, a decline in company revenues, and the value of systems-based planning, policy
development, and planning to eliminate or reduce the financial aftermath of security
breaches. The pervasiveness of corporate vulnerabilities and attacks was verified to have
a direct impact on the price of stocks and the progression of company revenues.
The inclusion of Chapter 2 assisted with the development of a literature review
pertaining to information systems security. The main points presented in Chapter 2
consisted of an analysis of the connections with public companies, notices pertaining to
security attacks, and confirmed financial losses. The pervasiveness of organizational
security attacks was verified to significantly impact the reported revenues for publicly
traded firms listed with the NASDAQ exchange. The timing and duration of security
attacks provided the framework for the utilization of the TOC. Akey, Lewellen, and
Liskovich (2018) posited that previous studies ignored the identified constraints and the
resulting impacts on stakeholder morale and organizational performance. The yearly
financial statements reported to the SEC provided an additional lens to evaluate the
performance of public companies operating in the US. The examination of the confirmed
connections provided the framework to make recommendations for managers and
business leaders pertinent to planning, policies, and training activities to deter or prevent
information systems security breaches.
As illustrated in Figure 1, the ability to utilize established theory and
organizational best practices provided the foundation; however, business leaders
continued to face challenges pertinent to the planning and management of security
vulnerabilities and attacks.
Figure 1: Research design developed by researcher.
Literature Search Strategy
The reviewed, cited, and referenced readings for the research study consisted of
peer-reviewed publications, journals, and industry resources. The academic databases via
the Walden University online library were utilized throughout the study. Phrases and
pertinent search terms consisted of security attacks, system vulnerabilities, cloud
computing, firewalls, intrusion detection systems, training, public companies, financial
reports, policy development, stakeholder morale, information systems, computer security,
network safeguards, telecommuting, and communications. A combined review of 312
resources and articles served as the foundation to frame the research questions and
hypotheses.
Gap in the Literature
The goal of the research project was to ascertain the connections between public
companies, systems security notices, and corporate earnings. The persistence of
organizational systems vulnerabilities and attacks was verified to have a significant
connection to the revenues of public companies. The timing and frequencies of system
attacks provided the lens to review the TOC and to provide best practices for managers
and business leaders within public firms. Akey, Lewellen, and Liskovich (2018)
suggested that previous quantitative studies avoided the review of drivers impacting
stakeholder morale with system vulnerabilities and attacks. The reviewed financial
statements of public companies partnered with the NASDAQ exchange served as
valuable resources to ascertain results and trends for operations in the US. The analyzed
predictions and connections provided the statistical basis for the confirmed relationships
and subsequent recommendations pertinent to policy development, corporate revenues,
training, and system vulnerabilities.
The pervasiveness of technical system integrations, subsequent vulnerabilities,
and attacks has had a negative impact on stakeholder morale and public company
performance for many years (Corrêa, 2013; Forgacs, 2010; Joice, 2007). An important
challenge that stems from system vulnerabilities, attacks, and inadequate training was
confirmed to tie directly to a reduced interest in system integration, new product
development, and a lack of recommendations for creative business solutions. In regard to
effective system preparations and training, Gupta, Sahi, and Chahal (2013) posited
system vulnerabilities and attacks promote negative consequences for all stakeholders
within an organization. Almeida, Penaforte, and Yamashita (2013) framed the
withdrawing of personnel from the utilization of existing and new systems as a direct
result of information systems security breaches. The withdrawing of personnel was seen
as a major event, because disengaged employees can continue a cycle of low
productivity, poor performance, and losses in corporate revenues.
In 2014, Julsru and Rolan highlighted how 21% of organizational personnel did
not have the interest or ability to identify system vulnerabilities and 7% of the same
participants noted inadequate training as a direct influence on how breaches were
managed. To address these important considerations, the research study assisted with
targeting a general business problem to analyze the yearly filings of public companies
partnered with the NASDAQ exchange to garner market patterns and financial operations
for corporate activities within the US. The examination of the connections with publicly
traded firms, annual reports, corporate earnings, and security breaches was confirmed and
signified the importance of proper planning, policies, and training activities. The specific
business problem was then the actual connections between corporate attacks, a decline in
company revenues, and the value of systems-based planning, policy development, and
planning to eliminate or reduce the financial aftermath of security breaches.
Theoretical Foundation
The theoretical foundation consisted of an acceptance model for technology
(Sadat, Carter, & Golden, 2013) and a unified acceptance theory (Golden & Fromen,
2011; Schulte, 2015) as the cornerstones for the review of information systems security
breaches. In the project, the TOC was utilized to ascertain connections between
identified constraints and led to the development of industry recommendations. The
theoretical foundation served as a guide to examine the predictions and relationships
between information systems security breaches, corporate announcements, and revenue
losses for publicly traded firms.
Technology Acceptance Model
The Technology Acceptance Model (TAM) was developed to ascertain
technology acceptance by organizational stakeholders. The TAM has been verified as a
reliable lens to examine technology acceptance in a variety of settings and disciplines
(Mupepi & Mupepi, 2014). For example, the TAM has been utilized in government,
business, and even educational settings to examine technology acceptance. In addition,
utilizations of the TAM can be broken down into a detailed examination of perceptions
and via the potential utilization of technologies (Gregg, 2011; Lim & Teo, 2000; Troup &
Rose, 2012). Considerations pertinent to technology acceptance continue to serve as
benchmarks via recent and planned research activities.
In 2015, Chukudi and Daddie utilized the TAM to frame the value tied to security
policies throughout international organizations. In the international research project, the
researchers discovered that a pertinent factor of technology acceptance was tied to the
perception of productivity that can stem for an introduced product or service. In addition,
participants also noted that technology that assisted with garnering a safe and ethical
environment would assist with acceptance steps. During the international project, the
researchers framed an additional benefit of the TAM as a model that builds solidly off of
seminal information systems guidelines stemming out of historical data center
utilizations. Chukudi and Daddie (2015) also posited that additional research could assist
with an examination of financial repercussions tied to security breach vulnerabilities and
occurrences.
Unified Theory of Acceptance
The utilization of the Unified Theory of Acceptance and use of Technology
(UTAUT) served as a strong support within the theoretical framework of the study. The
UTAUT was developed to work hand-in-hand with planners, managers, and users to
encourage a technically supportive environment (Silberman & Kahn, 2011). The
UTAUT was utilized to confirm an even stronger connection between information
systems security breaches, corporate policy announcements, and the reported revenues for
public firms listed on the NASDAQ Stock Market.
The UTAUT maintains four pillars to assist researchers and managers with
technology acceptance techniques. The four pillars were leveraged as constructs and tied
directly to project completion, resources utilized, social factors, and organizational
support (Teo, Lim, & Wai, 1998). The benefit of UTAUT in the research project can be
seen via the confirmed relationship with system vulnerabilities, attacks, available
training, and overall company performance. The rationale of an organization with highly
trained employees who were vigilant to thwart system breaches can be traced to overall
company performance via higher stock prices and maintained or improved annual
revenues. The incorporation of the UTAUT meshed well with TAM and TOC to form
the theoretical framework for the study.
Theory of Constraints
The foundational theory incorporated in this research initiative was the Theory of
Constraints. An examination of potential constraints was presented by Eliyahu Goldratt
in 1984. Rahman (1998) posited that factors influencing or limiting a system from
heightened performance can be considered as a constraining component to operations.
The overall intent of using the TOC in the project was to develop a heightened
perspective pertaining to public company operations, policy notifications, annual
revenues, and best practices for information systems security operations (Munoz-Leiva,
Sanchez-Fernandez, Montoro-Rios, & Ibanez-Zapata, 2010; Spector, 2011).
Foundational considerations in the theory were (a) constraint identification, (b) effective
constraint management, (c) ancillary activities pertinent to constraints, (d) clearly identify
and label constraints, and (e) necessary corrections to reduce constraint influences. These
identified and organized TOC ideals are examine in detail throughout the Chapter 2
literature review. In the research initiative, the TOC was utilized as a lens to review
public company operations, policy notifications, annual revenues, and best practices
pertinent to information systems security operations. The persistence of system
vulnerabilities and attacks in an organization were confirmed to have a significant impact
on earnings per share via public companies on the NASDAQ exchange.
Important aspects of the research initiative were the identified dependent and
independent variables. The dependent variable was corporate performance and revenues
as denoted by annual and quarterly reports. The independent variables were degree of
secure systems and the availability of technical assistance. The degree of corporate
performance was noted via annual disclosures and reports. Degree of information secure
systems planning was noted as the availability of clearly articulated policies within
annual and quarterly reports. Degree of technical assistance was noted as the information
systems security training and support available for workers throughout a company as
listed within required reporting documents.
A foundational tenet of the research study was to clearly link the importance of
variable association with positive outcomes. Establishing the connection of constraints
and outcomes provided the mechanism to utilize the TOC to confirm both financial and
operational benchmarks as constraints (Baard & Thomas, 2010; Swanberg, McKechnie,
Ojha, & James, 2011). In recent years, more seminal studies have assisted with
examining information systems considerations within a variety of industries; to include,
manufacturing, aviation, maintenance, financial sectors, and even via international
business activities. Unfortunately, Dehabi, Shokri, Ganbarvand, and Sohrabi (2014)
suggested that information systems security has not been an area of emphasis pertinent to
constraint-based research and analysis. The research study findings may assist with
developing a connection of security breaches, training programs, operational deficits, and
financial loses with constraint considerations.
An important area for constraint analysis was also with training program
availability and a focus on information systems security. Aboelmaged and El Subbaugh
(2012) framed the value of training programs to assist all employees within an
organization, especially firms positioned for market expansion where virtual workers and
those who telecommute need to have access to training materials. The identification of
serving all pertinent stakeholders within an organization is a key component of
information systems security preparations and the acknowledgement of a clearly marked
constraint.
In 2012, Galve, Martinez, and Perez wrote that a constraint can be seen as an
organizational factor that can impede progress and possibly slow down or fully halt
project activities within an organization. Researchers have also written about the
challenge of not addressing constraints within a system as a process that can build up
over time, gain momentum, and even collapse a system (Sharma & Yetton, 2011). The
same was true for information systems security, where effective business leaders and
managers needed to embrace the factors of policy development and training and the
confirmed influences of these factors on overall corporate financial performance. The
utilization of the Theory of Constraints assisted with shining a light on the importance of
training programs and policy development for public firms looking to compete in the
competitive business environment.
Literature Review
The evolving marketplace maintained a continuance of expansion across multiple
industries. The growth of the marketplace was attributed to an increase in technology
utilization, increasing company profits, and positive consumer sentiment. Sato (2013)
framed the role of information technology and systems utilization as a powerful force
throughout the business environment, especially within the United States. The need to
integrate IT and systems development has provided the means to improve product
development, service to consumers, and the integration of continued innovation.
Shekarhizadeh, Ghasemi, Tadi, Soltani, and Nili (2015) posited that at the heart of a
greater utilization of systems integration was the growing concern of information systems
security procedures.
Researchers have begun to champion the need for information systems security
considerations in all business environments (Barron, 2007; Frankfort-Nachmias &
Nachmias, 2008; Sardeshmukh, Sharma, & Golden, 2012). Initial research has centered
on technical components and steps to secure computers and networks. These steps have
bene important gauges of progress and as a foundation to dig deeper into a review of
systems security. Harrington and Santiago (2015) suggested that additional research
steps were also needed to support the impact of security vulnerabilities and attacks on
organizational performance. The importance of company performance for publicly
traded firms was deemed an appropriate next step.
An important step during the examination of information systems security was to
ascertain the path of empirical research and reviews. Vesala and Tuomivaara (2015)
highlighted the detailed research available on network and computer systems pertinent to
technical advancements and system updates. The technical advancements pertinent to
security initiatives seemed to follow the same path as the growth in system vulnerabilities
and attacks. An important consideration of how business leaders report and thwart
security breaches surfaced as a need for future research.
A seamless operating environment where projects can be completed on time and
with the planned resources was vital to business success. Turetken, Jain, Quesenberry,
and Ngwenyama (2011) argued that project sustainability was a cornerstone for
successful business initiatives. In this regard, sustainable and productive business
initiatives often had many moving components reliant on partnering activities. The
multiple intricacies and complexities of modern day projects can be evidenced via the
numerous supply-chain partnerships throughout industries and across the marketplace.
To maintain sustainable projects and business performance, secure systems need to be
championed and maintained.
The importance of information sharing was also ascertained as a key component
of organizational success and sustainment. Wright, Abendschein, Wombacher,
O’Connor, Hoffman, Dempsey, Krull, Dewes, and Shelton (2014) discussed the need to
maintain a consistent flow of data and information for effective decision making. In
regard to proper data management and storage, security was of paramount importance.
Secure and reliable data were attributed to the highest levels of quality-based information.
The opportunity to leverage information that was accurate and reliable led to the most
productive project deliverables (Demers, 2007; Harris, 2003; Santos, Romero, Arcelus, &
Errasti, 2011). An important question raised was the heightened need for thorough
training programs to keep stakeholders prepared to monitor and leverage rich deposits of
data mining.
Monitoring and managing a rich data environment was seen as a needed step to
the progression of effective information sharing. Harrington and Santiago (2015) posited
that secure data repositories would lead to more enhanced information sharing and
decision making. The need to provide effective training programs continued to surface as
a paramount component of productive business development and growth. During the
review of information sharing and management articles, the theme of targeted decision
making surfaced repeatedly as a need for organizational success (Corwin & Harris, 2001;
Schulte, 2015). An example of effective information sharing was framed as an ability to
share timely information to decision makers and customer support during all
collaborations and planning steps. An additional example of effective corporate
information sharing surfaced via the need for timely and thorough announcements for
stakeholder reviews as required via SEC guidelines. Maintaining a clear announcement
protocol for organizational stakeholders would directly support internal processes of clear
policy development, information sharing, and the confirmed requirement of a secure
operating environment for all organizational activities.
Security Benefit
The benefits of information systems security were universal throughout all
organizational departments. Weinert (2015) monitored the progress of project
completion cycles and learned that trustworthiness of personnel, data, information, and
systems were paramount for successful initiatives. Weinert (2015) garnered that
employees will often spend the time, effort, and energy needed to support key projects if
leadership supported the initiative. Likewise, throughout the project steps, stakeholders
will rally to project completion if colleagues support the effort, data are reliable, and there
is ample information sharing. The challenge for business leaders was to ensure secure
systems were in place to assist with effective data storage, mining techniques,
information sharing, and supportive training sessions to reinforce project milestones.
An ability to initiate well-planned projects was an important step; however, a
continued focus on information systems security was seen as paramount throughout
business initiatives. Schragenheim (2011) promoted the need to champion information
systems security policies and processes at all times throughout a competitive
organizational environment. Shekarhizadeh, Ghasemi, Tadi, Soltani, and Nili (2015)
emphasized that information systems security was seen as a pillar for productive business
development and growth regardless of the diversity of participants. For example,
ethnicity, age, and gender all appeared to have the same relationship to systems security;
whereas, the value of a secure operating environment would promote sustained projects
and the potential for growth opportunities (Finna & Forgacs, 2010; Niles, 1997; Wicks,
2002). The same proved to be true for novice and experienced users throughout the
business environment.
The examination of information systems security often began with government
protocols. Neirotti, Paolucci, and Raguseo (2013) posited that government regulations
and policies provided the framework for beneficial initial steps for secure operating
environments. Examples can be evidenced via the Paperwork Reduction Act to promote
more utilization of secure systems and the Clinger-Cohen Act to integrate leadership
positions for information systems management and a continued focus on security
considerations. The development of federal Chief Information Officer and Chief
Information Security Officer positions also supported the rollout of information assurance
requirements to maintain and support secure infrastructures.
An expansion of information systems security guidance was promoted via
government guidance and regulations. Fortunately, the focus on secure systems
continued to progress to the business sector across all industries. Leedy and Ormrod
(2010) noted that the advantage of adhering to federal regulations and industry best
practices served as forward leaning approach to organizational management. The value
of adherence to governmental guidance and the positive effects of information systems
security was evidenced in many markets. The challenge identified via the genesis of this
research study was to translate the value of information systems security to sustained
operational steps throughout publicly traded firms on the NASDAQ exchange.
Senior Management Support
A key factor for successful business activities was noted to have a direct
relationship to senior leader guidance and support. Freeman and Hasnaoui (2011)
defended the need to have executive managers leading and championing in the front for
productive business initiatives. The confirmed importance of executive champions was
to instill confidence in all stakeholders that the organizational mission and objectives
were planned and positioned appropriately for positive outcomes. The value of senior
leader guidance appeared to provide a building block throughout the research study in
support of stakeholder attitudes and effort. Maintaining a high level of executive support
and stakeholder participation was a vital factor when examining the role of information
systems security processes.
Empirical research supported the role of executive managers for information
systems security initiatives throughout an organization. Georg, McGahan, and Prabhu
(2012) reflected on the role of senior leader support for virtual and complex project
completions throughout the global environment. In regard to executive champions, team
members working in a virtual environment were noted to have a higher confidence level
of project completion on complex activities when supported by project leaders and senior
managers. The impact of information systems security activities looked to be reinforced
similarly when executive leaders promoted and supported training, policy, and
notification processes throughout firms.
Level of Security
The frequency and timing of information systems security initiatives was a
guiding focus throughout the research study. Vesala and Tuomivaara (2015) assessed the
level or degree of security focus by business leaders and managers throughout annual
planning activities. Naser (2015) suggested that a heightened degree of information
systems security provided the overarching guidance for policy development, business
leader involvement, and stakeholder support. Championing a heightened focus on
information systems security planning and involvement by all organizational stakeholders
served as a key component for a productive business environment. The necessity rested
on the need to have consistency with respect to the frequency and timing for secure
systems guidance throughout quarterly and annual processes.
A focus on information systems security should be a mandate for all
organizational stakeholders. Grant, Wallace, and Spurgeon (2013) framed the
significance that stemmed from stakeholder involvement in all planning and training
steps to support the overall mission of the firm. An example of stakeholder participation
can be evidenced via executive participation as well as managerial support throughout all
organizational departments. Executive and senior manager support can then be followed
by employee participation and a proactive request to seek partner involvement. The last
step can then include a sample of customer participation as well as community
participants who may reside adjacent to corporate, manufacturing, distribution, and retail
locations. Involving all potential stakeholders in systems steps was noted a foundational
component for a sustained focus on information assurance guidance and best practices.
Incorporating a consistent and overarching focus on information systems security
will provide the framework for sustained and productive business activities.
MonteroMarín, Carrasco, Roca, Serrano-Blanco, Gili, Mayoral, Luciano, Lopez-del-
Hoyo, Olivan, Collazo, Araya, Banos, and Botella (2013) articulated the requirement to
have consistent and proactive messages throughout a firm in order to maintain a
heightened focus on mission critical areas. Secure systems has proven to be a mission
critical area that all stakeholders need to champion. Including all stakeholders in
planning steps provided an additional foundation to assist with rolling-out training
programs for executives, managers, supervisors, project leaders, team members, and other
identified key stakeholders.
Security Training
Once a focus on all stakeholders was secured, managers could then ensure an
organizational wide training program was planned, developed, and integrated throughout
the firm. A pertinent step in the planning and development of training programs was to
have a continuous focus on all available stakeholders to participate through each phase
(Domiinique & Der, 2010; Morganson, Major, Oborn, Verive, & Heelan, 2010;
Scholefield & Peel, 2009). The planning of training programs looked to be most effective
when both internal and external stakeholders were included in all organizational
activities. The notion to speed through planning steps should be avoided at all costs.
Taking the time to include members of the executive team as champions, senior
managers, departmental leaders, and team members was paramount for success. In
addition, research touched on the value of business partners, customers, and community
members to share in value-added company activities (Baruch, 2001; Watson, Blackstone,
& Gardiner, 2007; Shahangian, 2007). Taking a holistic approach proved to be most
effective during the planning, development, and implantation of information systems
security programs.
Incorporating a holistic approach to planning focused on training programs,
implementation steps, and flexibility for training sessions was also a desired component
for business leaders. Potential options that assisted stakeholder participation included
asynchronous and synchronous training sessions. Valmohammadi (2012) presented the
need for diversity of participation for effective training programs. Similarly, Vesala and
Tuomivaara (2015) posited that comprehensive and user focused training initiatives
proved to have the longest lasting outcomes. In regard to stakeholder involvement,
researchers also discussed the value stemming from active participation. Examples that
stemmed from active stakeholder participation in training sessions included improved
sense of connectiveness to the firm, heightened morale, less social anxiety via
organizational initiatives, and a stronger identification to company activities. The value
of holistic training programs on information systems security initiatives was strengthened
via the completion of this research project.
Low Acceptance to Security
A low level of security acceptance will have a profound effect on business
performance. Van den Broek and Keating (2011) framed the necessity for managers to
instill a passion for the acceptance of planned system steps and integration throughout an
organization. The necessity for acceptance to information systems security initiatives
was confirmed to be just as valuable throughout the research study. Research supported
the proposition that security protocols and performance would improve as acceptance was
supported and championed throughout a company. The result led to increased revenues
for firms with proactive and engaged managers working to champion to security initiative
throughout the organization.
Similarly, low security acceptance weakened stakeholder vigilance during
corporate projects. The challenge was identified to have a direct connection with
business leaders who champion the importance of security initiatives, training events, and
protocols throughout all departments (Burke & Cooper, 2008; Caillier, 2011; Nave,
2002). Managers who served as leaders for information systems security considerations
assisted with improving the abilities of team members to identify and thwart information
systems security vulnerabilities and subsequent attacks.
Level of Support for Technical Initiatives
Support for technical initiatives included a need to integrate new systems into all
facets of a corporation. Beham, Baierl, and Poelmans (2014) reflected on the integration
of new systems to maintain a productive and competitive workforce. Examples of system
integration included ample access to cloud computing, robust network services, and well
equipped personal computing devices. Additional resources confirmed to support a
productive workforce are peripheral devices design to target specific functions and
project activities. Peripheral devices included smart devices; such as, Internet Protocol
enabled systems to include printers, scanners, cameras, phones, storage drives,
applications, and media editing tools.
Training remained as a constant for technical and advanced system initiatives
throughout organizations. The focused activities used by business leaders involved
creative and innovative technical resources; however, training and development steps
were paramount for success (Bélaner, Watson-Manheim, & Swan, 2013). Training
activities looked to be best planned, developed, and integrated with ample stakeholder
assistance via both internal and external participants with the organization.
Established guidelines assisted with the introduction and maintenance of systems
throughout competitive firms. Empirical studies centered on the requirement of planning
for complex systems and the necessary flexibilities to adapt systems for changes in the
marketplace (Crandall & Gao, 2005). Examples of complex systems were evidenced via
Virtual Private Networks and Intrusion Detection System integrations. The example of
Virtual Private Networks assisted with sharing private and confidential information
across cloud services. On the other hand, Intrusion Detection Systems provided the
ability for managers to actively monitored traffic across organizational systems. Lending,
Minnick, and Schorno (2018) posited that planning, development, training, and
integration served as the necessary guidelines for maintaining secure information systems
security within competitive environments.
Security Risk
The importance of risk liabilities was paramount for all stakeholders throughout
publicly traded firms. Lavigne, Vallerand, and Crevier-Braud (2011) stated that risk,
performance, and even perception were paramount for active participants working with
complex systems. The value of reducing risk had many straightforward benefits for
managers and project leaders. Reducing risk had a direct impact on the ability for firms
to keep overhead expenses reduced and unnecessary expenses curtailed. Naser (2015)
argued that an increase in risk can lead to increases in expenses to offset ramifications
that will stem from violations, legal expenses, and even costs associated with shoring up
systems, processes, and even access points. Training continued to serve as a pertinent
underpinning for organizational performance.
Looking at the value of stakeholder involvement in performance, it was evident
that perceptions of risk were maintained on a continuous basis. Encouraging stakeholders
to remain vigilant was tied to effective training and development programs throughout
companies maintaining operations within the United States (Mann & Holdsworth, 2003).
Incorporating well planned training programs will reinforce best practices introduced to
employees, team members, project leaders, and managers. Establishing a solid
foundation for operating procedures can provide a starting point for participant
preparations. The next step was to reinforce recommended practices throughout each
quarter by refresher training activities and even using planned events to incorporate new
technologies and reinforcing seminal steps to reduce potential information systems
security vulnerabilities and risks.
Advantage of Security Resources
Information systems security resources served as key tools for stakeholders
working within publicly traded firms listed on the NASDAQ Stock Market. The
advantages of available and useful resources served as a framework for employees
looking to focus on project performance and security considerations (Mamaghani, 2012).
Examples of versatile technologies are biometrics to ensure identity and authentication.
Also, working in secure operating environments, web-based conferencing tools can assist
with bringing in partners on all projects regardless of security authorization clearances
provided and maintained.
Planning for information systems security tools was an important step for
information assurance initiatives. Fonne and Roloff (2012) discussed the significant
returns available to participants by planning and also by thoughtful integration
techniques. The steps required for integration of information systems security resources
involved the introduction of tools, techniques, and also a consistent reinforcement of
recommendations of best practices and lessons learned. Training steps were reinforced to
have lasting benefits by annual requirements and quarterly refresher or reinforcement
sessions that can encourage continued perseverance and performance.
The planning and integration of information systems security resources were
paramount for successful business practices. In 2013, editors of the Status of Security in
the Federal Government posited that the development of stakeholder centric policies will
have a lasting effect throughout competitive firms. In regard to policy development, the
requirement for policies is vital for the utilization and maintenance of effective systems.
In addition and possibly more importantly, was the development of policies that
supported stakeholders actively involved in corporate projects; such as, customer
experiences, business partners, project leaders, team members, and managers.
Disadvantage of Ignoring Security Requirements
One of the paramount aspects of security vigilance is to have information systems
security as an incorporated item within the mission of a firm or as a direct strategic
objective. Naser (2015) highlighted the significance involved with effective planning to
include fundamental operational steps incorporated within the mission, goals, and
objectives of an organization. In regard to security vigilance, an important consideration
is the adoption and championing of security vigilance by the executive managers and
business leaders within a company. The same vigilance served as a guiding sentiment
throughout the review of public firms conducting business operations on the NASDAQ
stock exchange.
Once the guiding principles of information systems security principles were incorporated
within the mission and goals of the firm, policy creation needed to serve as a consistent
pillar throughout each operational objective. Dal Fiore, Mokhtarian, Salomon, and
Singer (2014) articulated the reinforced advantages that stemmed from strategic policies
and defined operational activities. In regard to policy development, the survival of a
project and even for the company as a whole can be championed via policy introduction
and integration throughout annual initiatives. Framing the significance of security
vulnerabilities and attacks, stakeholders were able to ascertain the underpinnings of
security vigilance during all training sessions, corporate collaborations, interactions with
stakeholders, and via all operational activities.
A continued pathway for security vigilance included the need to engage
stakeholders regardless of internal or external affiliations. For example, internal leaders
to the firm should champion security awareness and maintaining vigilance throughout all
activities. Likewise, internal senior managers and project leaders actively participated in
training activities to establish the appropriate actions and to provide positive
reinforcement for desired outcomes. Looking at external stakeholders, integrating
business partners assisted with maintaining secure supply-chain collaborations,
information sharing, and data collection (Dahlstrom, 2013; Gajendran & Harrison, 2007;
Taskin & Bridoux, 2010). Lastly, bringing in customer perspectives on how security
vigilance can be championed assisted with reducing complaints when developing more
secure applications to better serve stakeholders and to support project completions.
Security Productivity, Practices, and Policy
Vesala and Tuomivaara (2015) suggested that strategic organizational policies
can provide the framework for effective operational steps. An important competitive step
for business leaders working to reduce or eliminate information systems security breaches
was the incorporation of clear policies and training activities (Venkaesh &
Johnson, 2002; Štemberger, Manfreda, & Kovačič, 2011). Policies assisted with
providing the framework for executive and senior leader guidance. The guidance
appeared to be most effective when planned via the board members and then championed
with the executive team throughout the firm. To assist with long-term success for board
guidance, a diverse board often proved to be most influential for lasting policy and
guidance.
A diverse board of directors had a lasting impact on organizational structure, the
sustainment of the company mission, and the application of the corporate goals and
objectives. Lautsc and Kossek (2011) framed the consistent direction available via
mission focused board of directors that maintained engagement with all stakeholders. A
board level focus on company stakeholders will have a lasting impact on the motivation
and involvement of senior leaders, managers, employees, and even external constituents;
such as, with customers and business partners. Integrating board guidance with
information systems security planning and training activities had a positive impact on the
performance of public companies.
The achievement of board of director guidance will set the tone for executive
management champions to promote the vigilance needed to address system security
vulnerabilities and attacks. Instilling guidance from leaders within an organization will
have a lasting impact with directing activities directed toward the corporate mission,
goals, and objectives. Multiple researchers have confirmed the value of executive leaders
participation via the enhancement of company training, projects, and collaborations on a
continued basis (Scott, Dam, Páez, & Wilton, 2012). The continued challenge was to
encourage a continued stakeholder focus on information systems security requirements
for publicly traded firms listed on the NASDAQ exchange.
Organizational Focus
An important component for successful organizational activities was noted to have
a direct relationship to senior leader guidance and support. Lambert (2013) defended the
need to have executive managers leading and championing in the front for productive
business initiatives. The confirmed importance of executive champions was to instill
confidence in all stakeholders that the organizational mission and objectives were
planned and positioned appropriately for positive outcomes. The value of senior leader
guidance appeared to provide a building block throughout the study in support of
stakeholder attitudes and effort. Maintaining a high level of executive support and
stakeholder participation was a vital factor when examining the role of information
systems security processes.
To maintain a corporate focus, business leaders should campion and focus on the
variables that can motivate sustained interactions. Ellison (2013) framed the true
necessity of identifying and incorporating pertinent variables to begin and maintain
identified business directives. In a competitive marketplace, researchers have framed the
vigilance needed to avoid security breaches and costly damages tied to project delays,
information theft, and data loss. Forward looking managers can instill corporate
directives into training steps, organizational activities, and via all project initiatives across
departments. A more challenging component was the need to bring in external
stakeholders to assist with planning, determining the variables that motivate others, and
sustaining positive revenue returns.
Measures of Security Performance
Bosua, Gloet, Kurnia, Mendoza, and Yong (2013) posited that information
systems security metrics were useful for both planning and operational activities.
Strategic planning steps were devised with the integration of derived data from
cloudbased monitoring tools and intrusion detection systems. Executive managers can
establish policies to ensure stakeholders serve as active participants in training sessions
and adhere to annual guidelines for compliance steps. Information security metrics
served as the framework for the establishment of strategic steps as well as operational
requirements to assist with project milestones across organizational departments.
The information systems security operational steps that proved most effective
were ones that tied directly to active projects for publicly traded firms listed on the
NASDAQ Stock Exchange. Pertinent steps were those associated with the collection of
data, sharing of information, and associated with decision making interactions with
customers. Examples were championed that tied to effective system management for
updates; utilization of anti-virus and malware applications; monitoring intrusion detection
activities via established demilitarized zones for network and cloud-based access;
adherence to compliance training; and a proactive environment where open collaborations
and information sharing were encouraged by senior leaders, managers, project leads, and
team members.
Potential Indicators of Security Program Success
Research supported the continued requirement for collaborations and information
sharing throughout an organization (Diana, 2010; Schulte, 2015). The focus of key
indicators for corporations included the adoption of information systems security best
practices for seasoned workers, who utilized technology security procedures on a
continued basis versus employees who have not utilized information systems security
resources. The challenge was for managers to pay close attention to systems security
indicators to ensure staff are properly trained and tools were available for utilization via
all project team members. The careful monitoring of information systems security
indictors can provide a seamless step for annual and quarterly audits.
Schwarz (2012) championed the requirements and benefits associated with
continual information systems audits throughout organizations. The value of careful
adherence to information systems security indicators was evidenced by a more robust
audit process; where, stakeholders are encouraged to participate via the established cycle
of review and feedback. In regard to sharing indictors with all participants, active
participants can ensure systems are available for managers to review, for auditors to
examine, and schedules are managed via a cloud-based system where all pertinent
stakeholders can schedule meetings and follow-up discussions. Incorporating active
communications via information systems security oversight and auditing steps can lead to
proactive employees engaged in information assurance steps to maintain sustainable
operations.
Organizational Change and Challenges
A competitive step for business leaders to champion information systems security
best practices was embedded in systematic planning and operational steps. Kossek,
Hammer, Kelly, and Moen (2014) articulated the necessity for business leaders to garner
industry best practices and to incorporate tested measures throughout organizational
activities. An important characteristic was to garner best practices and to, as time
permits, incorporate a focus group to verify current approaches that will serve to foster
competitive information assurance projects. Focus groups can be developed from
traditional advisory committees, where diverse stakeholders are engaged in reviewing
best practices and providing operational guidance.
Advisory committee involvement can serve as a beacon for transforming and
continuing information systems security activities throughout publicly traded companies
operating in the United States. Advisory committee development can be comprised of
customers, business partners, employees, team members, project leaders, senior
managers, and executives (Fitnes, 2008; Sanchez-Fernandez, Munoz-Leiva,
MontoroRios, Ibanez-Zapata, 2010). Where appropriate, board members were also
challenged to participate in advisory committee activities. The establishment of advisory
committees may also have an influential impact on middle managers, where information
systems security metrics are established, championed, and carried-out on a quarterly and
annual basis throughout the activities of public companies operating on the NASDAQ
exchange. The continuation of established procedures for information systems security
procedures can establish the long-term strategic goal for secure operations, as well as the
guideposts for daily, weekly, monthly, and quarterly steps to complete tasks and to fulfill
requirements within established expectations. Incorporating diverse advisory committee
support was noted as guiding both strategic planning and operational project steps.
Relationship of the Study to Previous Research
Past studies have noted pertinent obstacles business leaders undertake with
instilling an information assurance atmosphere and the value of ascertaining components
that encourage effective operational steps (Robertson, Schleifer, & Huang, 2012). As
noted in the review of the literature, few endeavors incorporated the integration of
security steps into organizational activities. Industry practices have demonstrated that
information systems studies assisted with the integration of cognitive concepts into
operational steps. In regard to applying cognitive steps, empirical activities have
demonstrated that information assurance activities can invigorate security vigilance if
effective training standards were introduced, maintained, reinforced, and audited on a
continued basis. Continued integration of information systems security initiatives,
programs, and vigilance proved to be effective for the removal of factors pertaining to
security weaknesses, vulnerabilities, and the ramifications of attacks.
The factors chosen for review in the research project were anticipated
continuations of areas needed for additional analysis in the field of information systems
security. Rivera-Rodriguez, McGuire, Carayon, Kleiner, Wears, Robertson, Holden, and
Waterson (2013) analyzed the steps needed to obtain stakeholder support and then the
subsequent interest of stakeholders to share obtained and gained information with fellow
team members and employees. The analysis revealed that an organizational environment
that encouraged information sharing would be less susceptible to violations and breaches
of established protocols. The same results were proven to exist with the study and the
examination on information systems security breaches for publicly traded firms operating
in the United States and listed with the NASDAQ Stock Market.
Summary and Conclusions
The research project was undertaken to ascertain the connections between public
companies, systems security notices, and corporate earnings. The persistence of
organizational systems vulnerabilities and attacks was verified to have a significant
connection to the revenues of public companies. The timing and frequencies of system
attacks provided the lens to review the TOC and to provide best practices for managers
and business leaders within public firms. Ojala, Nätti, and Anttila (2014) suggested that
previous quantitative studies avoided the review of drivers impacting stakeholder morale
with system vulnerabilities and attacks. The reviewed financial statements of public
companies partnered with the NASDAQ exchange served as valuable resources to
ascertain results and trends for operations in the US. The analyzed predictions and
connections provided the statistical basis for the confirmed relationships and subsequent
recommendations pertinent to policy development, corporate revenues, training, and
system vulnerabilities.
The progression of technical system integrations, subsequent vulnerabilities, and
attacks have had a negative impact on stakeholder morale and public company
performance for many years (Fonner & Stache, 2012; Offstein, Morwick, & Koskinen,
2010). An important challenge that stems from system vulnerabilities, attacks, and
inadequate training was confirmed to tie directly to a reduced interest in system
integration, new product development, and a lack of recommendations for creative
business solutions. In regard to effective system preparations and training, Watad and
Will (2003) posited system vulnerabilities and attacks promote negative consequences for
all stakeholders within an organization. Yahaya, Basir, and Deraman (2015) framed the
withdrawing of personnel from the utilization of existing and new systems as a direct
result of information systems security breaches. The withdrawing of personnel was seen
as a major event, because disengaged employees can continue a cycle of low
productivity, poor performance, and losses in corporate revenues.
The focus of research steps and analytics in Chapter 3 were initiated to frame the
research method, design, and subsequent steps. A rigorous focus of the research method,
design, participant data, sampling techniques, information gathering, hypotheses, analysis
of data, ethical concepts, limitations, and validity were examined. Chapter 4 was
developed to provide a detailed analysis of the research questions, hypotheses, and
subsequent research findings pertinent to the project. The culmination of the research
project surfaced via Chapter 5, where social change considerations, implications,
recommendations, and a discussion on garnered information systems security best
practices will be provided for business leaders within publicly traded firms listed on the
NASDAQ exchange and operating within the United States.
Chapter 3: Research Method
Based on information systems serving as a foundational backbone for competitive
firms today, systems breaches and violations have grown in occurrence and severity
pertinent to financial losses and operational downtime (Burbah & Day, 2012). In 2015,
Naser discussed how a growing occurrence of information systems breaches were leading
to undiscerning employees who were unsure of proper courses of action for system
attacks and vulnerabilities. The noted corporate system shortcomings provided the
framework for a general business problem to ascertain quarterly and annual reports of
public firms listed on the NASDAQ exchange and provided a key lens to analyze market
results and trends for organizational operations within the US. An examination of the
predictions and connections provided the diagnostic to ascertain relationships and to
garner specific guidance for public company operations, policy notifications, annual
revenues, and best practices pertinent to information systems security operations.
Research Design and Rationale
This study consisted of a correlational research initiative to ascertain the
association and connections of vigilant corporate policies and stakeholder involvement
with public companies, notices pertinent to breaches of security, and reported earnings.
A persistence of system vulnerabilities in organizations had a significant impact on the
price of stocks and annual revenues for public firms partnered with the NASDAQ
exchange. Derived data were reviewed via the Pearson Correlation to examine the
relationship with the identified independent and dependent variables. A review of the
predictions and connections was used as the lens to ascertain relationships and to garner
specific guidance for public company operations, policy notifications, annual revenues,
and best practices pertinent to information systems security operations. The dependent
variable was corporate performance and revenues as denoted by annual and quarterly
reports. The independent variables were degree of secure systems and the availability of
technical assistance. The population for the research initiative stemmed from a calculated
sample of public companies partnered with the NASDAQ exchange.
Methodology
Population
The quantitative method with a correlational design were utilized for this research
initiative. The selection of a quantitative method was utilized to focus specifically on the
identified variables and confirmed relationships. The foundational variables utilized were
the dependent variable focused on annual reported earnings of publicly traded companies
on the NASDAQ Stock Exchange and an examination of overall business performance,
based on the submitted filings with the Security and Exchange
Commission. Similarly, the independent variables focused on level or degree of technical
assistance provided to stakeholders and policies pertaining to information systems
security considerations. The population utilized for the study involved 3,200 firms listed
on the NASDAQ exchange and reviewed via random sampling techniques.
Sampling Procedures
The specific data and information utilized in the study stemmed from the annual
published 10-K filings with the SEC. The study was quite beneficial as security
violations and attacks were confirmed to have a significant impact on the price of stocks
and reported earnings. The timing and duration of information systems security attacks
served as the lens to examine constraints. The Theory of Constraints served as the
foundational theory and guiding direction to examine information systems security
breaches for publicly traded firms listed on the NASDAQ. Annual filings of public
NASDAQ companies provided the data and information needed to examine results and
confirmed trends for operations within the US.
Sample Size Estimate
The size of the sample was calculated via the utilization of G*Power 3.1.5; which
included, a two-tailed analysis and a medium effect size. The population of 3,200 firms
on the NASDAQ exchange were examined in detail to derive the needed size of the
sample. Key considerations involved with deriving the sample size included distribution,
level of confidence, margin of error, and the overall size of the targeted population. The
study consisted of an examination of 134 annual filings via a review of annual earnings
and noted security policies for firms operating via the NASDAQ exchange.
Procedures for Recruitment, Participation, and Data Collection (Primary Data)
The population for the project involved of a 3,200 sample of public companies
partnered with the NASDAQ exchange. The foundational components of the project
were the dependent variable; which included, the degree of earnings for randomly
selected public firms listed with the NASDAQ exchange and the identified independent
variables. The independent variables additionally served as foundational precepts and
included the amount of technical assistance and degree of systems security strength and
vulnerability. The information was gathered via the yearly 10-K filings for public
companies working within the SEC guidelines. The consistent occurrence of information
systems security vulnerabilities and attacks was determined to have a significant connect
with annual revenues for the randomly selected public firms. The timing and duration of
system attacks was established as the framework to analyze the TOC. Utilizing a focus
on constraints provided the lens to review information systems security vulnerabilities
and attacks in more detail. Analyzing yearly 10-K submissions for public firms adhering
to SEC requirements provided the backdrop to ascertain trends and best practices for
business leaders guiding US activities and operations.
The continued growth of electronic commerce, business-to-business activities,
customer-to-business interactions, and via business-to-government filings provided a
wealth of resources to review throughout the research project (Dailey, 2010; Goodan &
Wood, 2004; O’Driscoll, Brough, Timms, & Sawang, 2010; Reinsch, 1999). The
business-to-government interactions provided a means to track the progress of public
firms listed on the NASDAQ Stock Market. Taking the time to analyze the 10-K filings
for randomly select firms established a framework to scrutinize data points, information
sharing, planned activities, completed tasks, vulnerabilities, trends, and recommendations
for continued corporate performance (Mitchell, Gagné, Beaudry, & Dyer, 2013).
Pertinent data points and information sharing were core tenets of the planned and
conducted research study. The first step began with the review of literature to ascertain
identified gaps and opportunities for research. The next steps included a research plan to
develop the needed questions, hypotheses, and methodology required for the collection of
data, analysis of information, and for the providing of recommendations. The randomly
selected public firms were listed via the open trading process on the NASDAQ stock
exchange. The collected data points underwent an examination via statistical analytics
with the utilization of the Statistical Package for Social Science (SPSS) software
application.
Instrumentation
The framed project was completed via the utilization and analysis pertinent to the
SPSS application. Analytical software garnered numerous advantages beyond basic
analysis of information; to include, managing time limitations, coordinating required
costs, and for the analyzation of organized information and data points. The continued
advantages that stemmed from the utilization of SPSS analytics provided the means to
review larger sets of data, reviewing available statistical steps for appropriateness,
organizing selected computations, and analyzing the provided outputs (Dimitrova, 2003;
Smith & Mateas, 2011; Swink, 2001). The ability to utilize statistical software
applications provided the researcher with the ability to analyze the data sets, data outputs,
to organize key groupings of data and information, and to establish overarching
conclusions for application to larger communities.
The random selection of public companies maintain operations in the United
States and partnered with the NASDAQ exchange provided the backdrop for the research
study. A complete list of firms partnered with the NASDAQ were reviewed via reported
yearly earnings via SEC filing guidelines. The organized firms were listed via three
sections labled as high, medium, and low yearly earnings, as reported via 10-K filings.
The companies were next provided with a number for identification via the utilization of
a software application for the generation of labels for the random review process. The
garnered sample was verified to assist with an adequate portion of all publicly traded
firms on the identified exchange. Garnered information was reviewed via correlational
analytics; such as, with the Pearson tool, to ascertain the confirmed connections via the
dependent and independent variable components for further utilization in the research
project.
Operationalization
Levels of Measurement
The measurement degree provides the framework of variables established via the
garnered numerical values. The four measurement levels were labeled as ratio, interval,
ordinal, and nominal. The measurement degree or levels additionally provided an
informative descriptive label for the variables that were utilized during each statistical
step. Throughout the research project, the variables and analytic steps were initialized
and continued to maintain a focus on the dependent and independent components of the
study. Important aspects of the research initiative were the identified dependent and
independent variables. The dependent variable was corporate performance and revenues
as denoted by annual and quarterly reports. The independent variables were labeled as
the degree of secure systems and the availability of technical assistance. The degree of
corporate performance was noted via annual disclosures and reports. Degree of
information secure systems planning was noted as the availability of clearly articulated
policies within annual and quarterly reports. Degree of technical assistance was noted as
the information systems security training and support available for workers throughout a
company as listed within required reporting documents.
Data Analysis
The Statistical Package for the Social Sciences (SPSS) version 20.0 is the
software tool that was utilized to analyze annual reports of publicly traded organizations
listed with the NASDAQ Stock Market can assist with establishing trends and examining
industry results for firms operating within the United States. Babbie, Wagner, and Zaino
(2015) noted that SPSS was produced by an IBM company in 2009 in Chicago, Illinois.
They concluded that SPSS is still the most popular professional program available for
social science data analysis.
Different type of tests in this quantitative research study were performed.
Descriptive statistics have two important purposes in quantitative research studies. Ho
and Carol (2015) suggested that descriptive statistics summarize a data set and describe
the sample size and occurrences. The following are analysis procedures that were
performed in this study:
1. Raw data were converted to statistics.
2. Means, standard deviations, and correlations of all variables were produced.
3. Summary to describes groups and their responses was calculated using
Pearson’s Correlation.
4. Charts and diagrams were prepared to interpret statistical information.
Threats to Validity
The importance of validity was seen via the completeness of the research steps,
the importance, and with the accurateness of the reported results (Gibbs, Scott, Kim, &
Lee, 2010; Haddo & Brynin, 2010; Rau & Hyland, 2002). Validity pertinent to empirical
research, content considerations, and via constructs were all utilized to strengthen the
instrumentation processes (Fink, 2005). During the project, validity pertinent to
constructs were examined and factored to ensure instrument estimations were maintaining
an alpha of more than .70 for variables as planned. Additional steps included a focus on
validity pertinent to content to ensure findings, results, and processes were accurate and
ascertainable as the study progressed. The consistent goal throughout the research project
was to ensure the identified gap from the literature tied directly to the established
relationships with the research questions, dependent variable, and independent variables.
In regard to the established relationships between the variables and utilized
instrumentation, validity pertinent to empirical standards remained as a constant
throughout the project (Simon, 2011). A consistent program of instrumentation and
measurement assisted with confirming the strength of correlation between dependent and
independent variables. Careful and thoughtful steps served as a pathway throughout the
study to ensure the analyses could be replicated with similar results in upcoming research
activities (Mateyka, Rapino, & Landivar, 2012). The incorporation of
Cronbach’s alpha pertinent to instrumentation reliability and variable review served as a
recommended research standard.
A focus on quality served as an asset throughout the research study; whereas,
collegial researchers will be able to utilize the validity, reliability, and consistent
analytical steps to replicate similar studies. An application connecting this research
project to future studies may include a bridging of steps to further examine satisfaction
and acceptance of information systems security protocols within public companies listed
on the NASDAQ exchange. A pivotal aspect of the research project was the
reinforcement of internal validity throughout the research study. The focus on validity
also tied to the value of external validity and support for colleagues looking to replicate
key aspects of the activity (Albiero, Verive, Cooper, & Knott, 2010; Guimaraes &
Dallow, 1999). The results of the study may not have a confirmed generalizability to all
publicly traded firms throughout the international environment; however, a strong and
consistent internal validity will be seen as a powerful connection to external validation
steps for researchers and statisticians.
In 2011, Kanellopoulos proposed that quantitative research techniques were
valuable to cobble together the benefits of internal validity with mathematical
conclusions to champion the likelihood of causal effects. A follow-on step may then be
future studies and the significance of generalization to other environments due to the
likelihood of sound construct and external validity. Subsequent drawbacks pertaining to
validity throughout the project mandated the need to note that proven analytics were, by
themselves, not enough to generalize findings to a larger community. In addition, the
heightened focus on random sampling procedures provided confidence that sources of
information and intrinsic data steps were sufficient for the successful completion of the
planned research steps and overall project.
Ethical Procedures
An important aspect of research procedures was the incorporation of ethical
considerations throughout each step of the study. During the planned and developed
research initiative, professional protocols were implemented to assist with maintaining
data protections and confidentiality for each randomly selected company (Asgari,H. &
Mohseni, 2014; Olaniran, 2009). The IRB Department at Walden University provided
established protocols, guidance, and recommended steps for sound research and ethical
procedures. During the doctoral research process at Walden University, students
continue to participate in training, guidance, and instructional steps to apply and
implement all required processes throughout research initiatives. In regard to the
research process, the Walden IRB Department served as a continued source of guidance
for data collection and ethical best practices throughout the research initiative. In the
research study, data were gathered from the annual filings of 10-K reports via SEC
guidelines. The annual reports of publicly traded companies listed on the NASDAQ
exchange served as the source of data points and information that were utilized during the
statistical analysis steps. In the research study, participants were not required, because
the quantitative initiative focused on an analysis of correlational data targeting the
established research questions and hypotheses. Confidentiality will be maintained by
ensuring that corporations and responding data will continue to be protected, public
company anonymity was achieved via coding, and at a recommended date, all data and
information will be destroyed in accordance with established procedures.
Summary and Conclusions
The goal of the correlational research study was to ascertain the association and
connections of vigilant corporate policies and stakeholder involvement with public
companies, notices pertinent to breaches of security, and reported earnings. A persistence
of system vulnerabilities in organizations had a significant impact on the price of stocks
and annual revenues for public firms partnered with the NASDAQ exchange. Derived
data were reviewed via the Pearson Correlation to examine the relationship with the
identified independent and dependent variables. A review of the predictions and
connections was used as the lens to ascertain relationships and to garner specific guidance
for public company operations, policy notifications, annual revenues, and best practices
pertinent to information systems security operations. The dependent variable was
corporate performance and revenues as denoted by annual and quarterly reports. The
independent variables were degree of secure systems and the availability of technical
assistance. The population for the research initiative stemmed from a calculated sample
of public companies partnered with the NASDAQ exchange. The research activity may
be noted as a guide to champion social change initiatives via the effective management of
training and policy development pertinent to corporate security activities.
The pervasiveness of technical system integrations, subsequent vulnerabilities,
and attacks have had a negative impact on stakeholder morale and public company
performance for many years (Fonner & Stache, 2012; Offstein, Morwick, & Koskinen,
2010). An important challenge that stems from system vulnerabilities, attacks, and
inadequate training was confirmed to tie directly to a reduced interest in system
integration, new product development, and a lack of recommendations for creative
business solutions. In regard to effective system preparations and training, Watad and
Will (2003) posited system vulnerabilities and attacks promote negative consequences for
all stakeholders within an organization. Yahaya, Basir, and Deraman (2015) framed the
withdrawing of personnel from the utilization of existing and new systems as a direct
result of information systems security breaches. The withdrawing of personnel was seen
as a major event, because disengaged employees can continue a cycle of low
productivity, poor performance, and losses in corporate revenues.
The intent of research steps and analytics in Chapter 3 were initiated to frame the
research method, design, and subsequent steps. A detailed focus of the research method,
design, participant data, sampling techniques, information gathering, hypotheses, analysis
of data, ethical concepts, limitations, and validity were examined. Chapter 4 was
developed to provide a detailed analysis of the research questions, hypotheses, and
subsequent research findings pertinent to the project. The culmination of the research
project surfaced via Chapter 5, where social change considerations, implications,
recommendations, and a discussion on garnered information systems security best
practices will be provided for business leaders within publicly traded firms operating in
the US and listed on the NASDAQ exchange.
Chapter 4: Results
Introduction
One important aspect of this correlational quantitative project was the analyzation
of the posed connections between security breaches and the abundance of information
systems utilizations framed in Chapter 3. I organized Chapter 4 via a framework of the
purpose of the project, research questions, provided hypotheses, preparation process,
collection of data, the analyses performed on the data and garnered information. The
analyses were conducted to examine the hypotheses. I framed the value of descriptive
statistics pertinent to this study to include correlational considerations, utilization of
analysis of variance, regression analyses, and a summary of results.
The theme focused on how an overabundance of information system uses by
corporate stakeholders (i.e., employees) may be leading to the demise of information
security protections. A continuous exposure to technology tools, resources, and
applications may be making it challenging for stakeholders to see the true connection
with activities and potential security vulnerabilities throughout an organization. From
2010 through 2016, the number of reported information systems breaches, via public
announcements, increased by 14%—occurrences reported by more than 800 companies
(Antoniou & Cooper, 2013; Rasmusen & Corbett, 2008). There may have also been a
larger percentage of breaches not reported via publicly-traded firms throughout the
USbased stock exchanges. In 2010, there were 6,687 reported security breach incidents,
which increase to more than 8,268 in 2016 and subsequent years. The increase in
security breaches in 2016 reveals a 19% growth in occurrence and continues the
discussion of how can such events be thwarted and reduced (Lo, van Breukelen, Peters, &
Kok, 2013). The dependent variable was consistently defined as the number of security
breaches and the self-reported loss in corporate earnings associated with the security
breach as a percentage of revenue. The dependence of security breaches was determined
to have directional linkage to information systems utilization, increased application
usage, and an almost numbness to potential threats due to the overabundance of
technology throughout all departments of an organization. In Chapter 4, I answer both
posed research questions framed earlier in the study and revisited in this section.
Data Review
Data were gathered based on the established Walden University IRB research
protocols. The collection steps stemmed from a review of 134 randomly selected
companies on the NASDAQ Stock Exchange. Data were organized via an alphabetical
label to maintain anonymity. The company labels began with an A, progressed to AA,
AB, and ended with DE. The collected data were also organized based on the identified
variables of Level of ISS Policy, Loss of Revenue, and Number of ISS Breaches. The
Level of ISS Policy gathered data was based on a 1-5 Likert Scale. The Loss of Revenue
was tied to the percentage of revenue for the reviewed company. The Number of ISS
Breaches was based on the number reported annually. The Level of ISS Policy had
scores ranging from 1 to 5 with an average for all reviewed companies of 3.17. The Loss
of Revenue data had a range from 0 to .19 or 0% to 19% and an average of .051 or 5.1%
for all reviewed companies. The Number of ISS Breaches had scores ranging from 0 to 7
with an average for the reviewed companies of 2.40.
The phrase level of ISS Policy looked to be significant and implied a degree or
scale of understanding that is important for security functions. Reduced awareness levels
signified a substantial negligence of security risk that can led to damages beyond repair.
The conducted study was devised to review the correlation among established policies on
systems, security breach intensity, and the earnings noted for public firms listed with the
exchange on the NASDAQ. The NASDAQ was selected as a main component of the
research study, because Kassinis and Stavrou (2013) argued that, traditionally, smaller
and younger organizations are listed on the exchange with the NASDAQ. An exchange
for stock purchases with a propensity of smaller and younger firms was an ideal
environment to examine information assurance levels of awareness. Results yielded that
productive business administrators have in place protocols for addressing security
concerns within public entities traded on the NASDAQ exchange.
The governance of organizational information systems encompassed the
establishment of management levers within the business community to incorporate
information and communications technologies to ensure consistent interchanges and
connections. Incorporating pertinent systems granted users a great ability to leverage the
requirements for project-based constraints, financial needs, and fulfilled activities
(Khoda-yari & Rahnavard, 2013). Continued returns stemmed from the successful
incorporation of security systems, policies, training programs, and evidenced via
heightened company profits.
After 2013, more than 29% of establishment leaders recognized the utilization of
operational instructions, security systems policies, and training curriculum for employees
(Woodman, 2014). Statisticians have examined constraints pertinent to variables that can
impact the integration of policies for information system guidelines and breach
preventions for all corporate personnel (Ko, Hur, & Smith-Walter, 2013). Ko and Hur
(2014) studied the impact of business systems procedures in federal agencies, state
institutions, and discovered business leaders were more likely to report the breaches of
systems when resources were available to utilize to effectively manage occurrence of
security violations. Belle, Burley, and Long (2015) examined the notes of seasoned
business leaders which framed how barriers existed in the workplace that were tied to
training, culture, and even the utilization of technologies. Akey, Lewellen, and Liskovich
(2018) suggested that the lack fortified infrastructures, training, and maintaining of
systems steps led to shortcomings when policies were not in place. The identified goal
was then to establish and maintain policies that can be utilized during all organizational
events.
Competitive firms were then those with managers who led by setting the example
of problem identification, training deficits, shortcomings pertinent to security knowledge,
and applications for busy project environments. During all organizational activities, it
became clear that business leaders must instill a culture focused on acquiring the skills
needed to maintain healthy systems and the avoidance of security breaches (Belle,
Burley, & Long, 2015). After federal events, state activities, and via published findings,
the sharing of information was noted has highly important for preparing for and
preventing information systems security breaches. Managers and researchers touted
solutions pertinent to interagency sharing, planning steps, minimizing known risks,
incorporating barriers, utilizing biometrics, and leveraging token-based accounts to not
only prepare organizational environments for potential security breaches, but to also
thwart unforeseen attacks.
The challenges associated with data management, information sharing, and
training initiatives were noted to serve as potential barriers; however, these can be
reduced or eliminated by continued collaborations and partnerships across institutions.
The obstacles remained for not only government agencies, but also for firms publicly
traded on the NASDAQ exchange. The identified initiatives of information sharing,
instilling executive champions, developing policies pertinent to information systems
security breaches, integrating controls, and encouraging increases training can all provide
the greatest returns. The greatest returns were easily identified via corporate earnings and
increased revenues; however, other drivers also surfaced as investor sentiment and the
satisfaction of customers, stakeholders, and even from current employees.
An identified challenge in the business environment was to ensure collaborations
and information sharing occurred via protected communication modalities. In this regard,
secure collaborations and communications can also be linked to project performance and
the overall productivity of business initiatives. Alizadeh (2012) posited that in many
successful business environments, diverse forms of communications were utilized for
collaborative purposes and to accomplish tasks at hand. A continued challenge was to
ensure guidelines were in place that assisted with guiding effective communications,
protecting information sharing, and securing valuable industry data.
Bratton (2013) also suggested that pivotal and popular technologies assisted with project
team collaborations, information sharing, and distributing findings across organizational
teams, departments, agencies, and even throughout supply-chain partners. The remaining
goal was to ensure that information systems security policies existed that guided and
protected all collaborations and information sharing.
A constant theme in the literature about level of risk and how this information is
applied to the work environment was observed. Naser (2015) noted that risk level should
be included within training programs and policy considerations to ensure stakeholders are
knowledgeable about the potential severity of threats. Studies have also been conducted
that support risk level integration within both quarterly and annual training events
(Orttung & Overland, 2011). Belle, Burley, and Long (2015) reported that many security
breaches occur because of identified vulnerabilities in a system, which can be due to
personnel activities and even to a lack of system updates. Business leaders should
constantly challenge themselves and team members to be vigilant with all preparations.
A variety of factors have led to identified information security breaches for
publicly traded companies. In regard to the variety of vulnerabilities that can occur,
Belle, Burley, and Long (2015) identified factors pertaining to frequency of training for
employees, the curriculum that is utilized during training events, the stakeholders
engaged in preparation activities, and the policies utilized throughout an organization.
The trend with policy development appeared to focus more on intent, curriculum,
participants, and frequency versus the specific information systems utilized to thwart
potential breaches.
A key ingredient within information systems security policy and training
development was the value of stakeholder awareness. Chukudi and Daddie (2015)
provided an overview of substantiated training approaches that have led to the greatest
return for employee awareness, comprehension, and even for application within a work
environment. The research framed the significance of leader involvement in policy
development, implementation, and with training opportunities. For example, some
findings purported that gestalt approaches can enhance planned processes, enhanced
focus on provided information, and with respect to enhanced awareness levels.
Reflection steps highlighted that more engaged business leaders had a positive impact on
employee and stakeholder willingness to ascertain training guidance and also to
implement the recommendations provided. The motivation for employees certainly is a
straightforward consideration to implement all provided guidance; however, the ability
for executives, managers, and project leaders to engage stakeholders on the periphery of
the company should also lead to positive returns for implantation and the eventual
reduction in successful security breaches.
The enhancement of curriculum in training sessions has a lasting impact on
participants. Sikes, Mason, and VonLehmden (2011) posited that the incorporation of
relevant and applicable information served as a key motivator and vital resource for
active learners who participated in training sessions. The foundational concept appeared
to center on the relevance of data and information provided for the participants. A look at
training sessions pertinent to information systems security made it quite clear that
systems attacks and breaches were tied to recent events, so the same timely information
and content are needed within all planned training activities. Incorporating recent
information that stemmed from information systems security breaches, attacks, and even
thwarted activities should follow the same guidance and lead to operational environments
centered on proactive stakeholders actively looking to thwart potential breaches.
Research Intent and Rationale
The foundational theory incorporated in this research initiative was the TOC. An
examination of potential constraints were presented by Shekarhizadeh, Ghasemi, Tadi,
Soltani, and Nili (2015) during the development of a review of constraints. Venkaesh,
Morris, Davis, and Davis (2003) posited that factors influencing or limiting a system
from heightened performance can be considered as a constraining component to
operations. The overall intent of using the TOC in the research initiative was to develop
a heightened perspective pertaining to public company operations, policy notifications,
annual revenues, and best practices for information systems security operations.
Foundational considerations in the theory were (a) constraint identification, (b) effective
constraint management, (c) ancillary activities pertinent to constraints, (d) clearly identify
and label constraints, and (e) necessary corrections to reduce constraint influences. These
identified and organized TOC ideals are examine in detail throughout the Chapter 2
literature review. In the research initiative, the TOC was utilized as a lens to review
public company operations, policy notifications, annual revenues, and best practices
pertinent to information systems security operations. The persistence of system
vulnerabilities and attacks in an organization were confirmed to have a significant impact
on earnings per share via public companies on the NASDAQ exchange.
Important aspects of the research initiative were the identified dependent and
independent variables. The dependent variable was corporate performance and revenues
as denoted by annual and quarterly reports. The independent variables were the degree of
systems security and the availability of technical assistance. The degree of corporate
performance was noted via annual disclosures and reports. Degree of information secure
systems planning was noted as the availability of clearly articulated policies within
annual and quarterly reports. Degree of technical assistance was noted as the information
systems security training and support available for workers throughout a company as
listed within required reporting documents.
A foundational tenet of the research study was to clearly link the importance of
variable association with positive outcomes. Establishing the linkage of constraints and
outcomes provided the mechanism to utilize the TOC to confirm both financial and
operational benchmarks as constraints (Pfeffer, 2010). In recent years, more seminal
studies have assisted with examining information systems considerations within a variety
of industries; to include, manufacturing, aviation, maintenance, financial sectors, and
even via international business activities. Unfortunately, Pan, Woodside, and Meng
(2014) suggested that information systems security has not been an area of emphasis
pertinent to constraint-based research and analysis.
The conducted Pearson Correlation established a clear association between
information security breaches, losses in corporate earnings, and the value of information
systems security policies to effectively manage and reduce the potential severity of
damages. Appendices A and B denote the correlation at .858 and .764. The descriptive
statistics assisted with shining a light on the associations between all pertinent variables.
In this regard, a loss of corporate earnings, listed via a percentage of revenue, produced a
mean of .051, a standard error of .004, a median of .031, and a mode of 0. The standard
deviation for revenue losses was .050 and a sample variance of .003. The kurtosis was
determined at .071 and the skewness at .974.
The findings from the level of information systems security policy, listed via
Likert score of 1 to 5, and the number of security breaches annually produced similar
associations. The correlation at .858 and .764 strengthens the likelihood of a clear
association between variables. In this regard, the level of information systems security
policy produced a mean of 3.17, a standard error of .108, a median of 3, and a mode of 4.
The standard deviation for revenue losses was 1.25 and a sample variance of 1.56. The
kurtosis was determined at 1.02 and the skewness at .143. Similarly, the level of
information systems security breaches produced a mean of 2.40, a standard error of .173,
a median of 2, and a mode of 1. The standard deviation for revenue losses was 2.00 and a
sample variance of 4.02. The kurtosis was determined at .800 and the skewness at .5.
An important area for constraint analysis was also with training program
availability and a focus on information systems security. Chukudi and Daddie (2015)
framed the value of training programs to assist all employees within an organization,
especially firms positioned for market expansion where virtual workers and those who
telecommute need to have access to training materials. The identification of serving all
pertinent stakeholders within an organization is a key component of information systems
security preparations and the acknowledgement of a clearly marked constraint.
In 2015, Naser wrote that a constraint can be seen as an organizational factor that
can impede progress and possibly slow down or fully halt project activities within an
organization. Researchers have also written about the challenge of not addressing
constraints within a system as a process that can build up over time, gain momentum, and
even collapse a system (Azarbuyeh & Naini, 2014). The same was true for information
systems security, where effective business leaders and managers needed to embrace the
factors of policy development and training and the confirmed influences of these factors
on overall corporate financial performance. The utilization of the Theory of Constraints
assisted with shining a light on the importance of training programs and policy
development for public firms looking to compete in the competitive marketplace.
The quantitative method with a correlational design were utilized for this research
initiative. The selection of a quantitative method was utilized to focus specifically on the
identified variables and confirmed relationships. The foundational variables utilized were
the dependent variable focused on annual reported earnings of publicly traded companies
on the NASDAQ Stock Exchange and an examination of overall business performance,
based on the submitted filings with the Security and Exchange
Commission. Similarly, the independent variables focused on level or degree of technical
assistance provided to stakeholders and policies pertaining to information systems
security considerations.
The population utilized for the study involved 3,200 firms listed on the NASDAQ
exchange and reviewed via random sampling techniques. The specific data and
information utilized in the study stemmed from the annual published filings with the
SEC. The study was quite beneficial as security violations and attacks were confirmed to
have a significant impact on the price of stocks and reported earnings. The timing and
duration of information systems security attacks served as the lens to examine constraints.
The Theory of Constraints served as the foundational theory and guiding direction to
examine information systems security breaches for publicly traded firms listed on the
NASDAQ. Annual filings of public NASDAQ companies provided the data and
information needed to examine results and confirmed trends for operations within the US.
The size of the sample was calculated via the utilization of G*Power 3.1.5; which
included, a two-tailed analysis and a medium effect size. The population of 3,200 firms
on the NASDAQ exchange were examined in detail to derive the needed size of the
sample. Key considerations involved with deriving the sample size included distribution,
level of confidence, margin of error, and the overall size of the targeted population. The
study consisted of an examination of 134 annual filings via a review of annual earnings
and noted security policies for firms operating via the NASDAQ exchange.
Preparation and Collection
The necessary data required for the conducted research study were obtained with
secondary data via a public website managed by NASDAQ. The NASDAQ Stock
Market requires all listed firms to provide annual and quarterly reports of necessary data
and metrics. The collected data were in the form of numerous cells holding numerical
values based on pre-defined categories; such as, number of employees and financial
earnings. The collected data were then made available, via downloaded files, for
stakeholder review and analysis and for NASDAQ observations for compliance and
pertinent organizational activities.
The necessary data provided and collected via NASDAQ are made possible with
the assistance of the Freedom of Information Act within the 5 USC 552. An important
step pertinent to data analysis was the ability to participate in a free and open
marketplace, where researchers, investors, consumers, and fellow stakeholders can access
the data and information needed. The accessed data can then be organized, categorized,
and analyzed to review pertinent areas for research and investment. For the purposes of
this study, data were analyzed to determine if information security policies, breaches,
violations, and potential losses can be traced to a lack of focus on system usage and
possibly a casual observance of necessary protocols.
Walden University maintains an Institutional Review Board approval process for
proposed research initiatives throughout each college. IRB application associated with
this conducted study was submitted via the establish process and approved with the
following IRB number of 0473803.
The NASDAQ Stock Market website provided a wealth of data to organize and
analyze for the research study. The goal was to locate and isolate data pertinent to the
framed research questions and established hypotheses. The obtained data were
downloaded and organized for review pertinent to the results of the sample size
computation using G*Power 3.1.5 statistical software indicated that a minimum sample
size of 134 companies were necessary to achieve an acceptable level of significance. The
G*Power 3.1.5 statistical software was utilized with a medium effect size of .3 and an
alpha of .05. Utilizing the provided values, a sample size was calculated at 134 publicly
traded firms listed on the NASDAQ. Once the needed firms were obtained and
organized, ratios were established. For the ratios, I organized the data to sort the top
onethird and top 10%, which were labeled as very high reliance and high reliance to
assist with the overall dataset analysis. The segmented ratios framed the range of data
from 2010 to 2016 for all the targeted NASDAQ firms with a direct focus on the
established variables for the remainder of the study.
Identified Fiscal Years
The identified fiscal years for the conducted study had a date range from 2010 to
2016. The identified fiscal years were selected due to a 25% increase in information
systems security breaches during this time period and for the opportunity to review
established data via the NASDAQ Stock Market site (Davis & Cates, 2013; Ghanbari &
Bakhtjoo, 2011). Leveraging a motivation to serve the larger business community assist
with a social science service to fellow professionals and organizations. The goal then is
to utilize the findings as a mechanism to share lessons learned and best practices with the
larger research and professional communities.
Organizational stakeholders are becoming increasingly reliant on information
systems and developing an increased comfort with utilizing tools in the workplace
(Broadfoot, 2001; Pham, 2010; Siha & Monroe, 2006). An increased comfort and
familiarity with technology may be leading to more breaches within the business
community. The developed and conducted study looked to analyze breaches via required
reporting steps of publicly traded companies on the NASDAQ Stock Market with
earnings prior to occurrences and results after noted events. The findings proved to be
quite useful with organizing recommendations and providing additional insights.
Looking at the history of information systems within the workplace proves to be a
useful backdrop as to how company stakeholders became so reliant on technology tools,
applications, and resources. The growth of the marketplace was attributed to an increase
in technology utilization, increasing company profits, and positive consumer sentiment.
Belle, Burley, and Long (2015) framed the role of information technology and systems
utilization as a powerful force throughout the business environment, especially within the
United States. The need to integrate IT and systems development has provided the means
to improve product development, service to consumers, and the integration of continued
innovation. Naser (2015) posited that at the heart of a greater utilization of systems
integration was the growing concern of information systems security procedures.
Researchers have begun to champion the need for information systems security
considerations in all business environments (Schnijdirberg, 2011). Initial research has
centered on technical components and steps to secure computers and networks. These
steps have bene important gauges of progress and as a foundation to dig deeper into a
review of systems security. Pirdavani, Bellemans, Brijs, Kochan, and Wets (2014)
suggested that additional research steps were also needed to support the impact of
security vulnerabilities and attacks on organizational performance. The importance of
company performance for publicly traded firms was deemed an appropriate next step.
An important step during the examination of information systems security was to
ascertain the path of empirical research and reviews. Aryanezhad, Badri, and Rashidi
Komijan (2010) highlighted the detailed research available on network and computer
systems pertinent to technical advancements and system updates. The technical
advancements pertinent to security initiatives seemed to follow the same path as the
growth in system vulnerabilities and attacks. An important consideration of how business
leaders report and thwart security breaches surfaced as a need for future research.
A seamless operating environment where projects can be completed on time and
with the planned resources was vital to business success. Shekarhizadeh, Ghasemi, Tadi,
Soltani, and Nili (2015) argued that project sustainability was a cornerstone for successful
business initiatives. In this regard, sustainable and productive business initiatives often
had many moving components reliant on partnering activities. The multiple intricacies
and complexities of modern day projects can be evidenced via the numerous supply-chain
partnerships throughout industries and across the marketplace. To maintain sustainable
projects and business performance, secure systems need to be championed and
maintained.
The importance of information sharing was also ascertained as a key component
of organizational success and sustainment. Lending, Minnick, and Schorno (2018)
discussed the need to maintain a consistent flow of data and information for effective
decision making. In regard to proper data management and storage, security was of
paramount importance. Secure and reliable data were attributed to the highest levels of
quality-based information. The opportunity to leverage information that was accurate and
reliable led to the most productive project deliverables (Naser, 2015). An important
question raised was the heightened need for thorough training programs to keep
stakeholders prepared to monitor and leverage rich deposits of data mining.
Monitoring and managing a rich data environment was seen as a needed step to
the progression of effective information sharing. Shekarhizadeh, Ghasemi, Tadi, Soltani,
and Nili (2015) posited that secure data repositories would lead to more enhanced
information sharing and decision making. The need to provide effective training
programs continued to surface as a paramount component of productive business
development and growth. During the review of information sharing and management
articles, the theme of targeted decision making surfaced repeatedly as a need for
organizational success (Belle, Burley, & Long, 2015). An example of effective
information sharing was framed as an ability to share timely information to decision
makers and customer support during all collaborations and planning steps. An additional
example of effective corporate information sharing surfaced via the need for timely and
thorough announcements for stakeholder reviews as required via SEC guidelines.
Maintaining a clear announcement protocol for organizational stakeholders would
directly support internal processes of clear policy development, information sharing, and
the confirmed requirement of a secure operating environment for all organizational
activities.
Variable Naming Conventions
To assist with data review, organization, and dissemination, I was able to organize
pertinent and traditional naming conventions for key data attributes during the
organization and analyzation steps. Table 1 frames utilized naming conventions for
variables incorporated during the identified review period for the selected NASDAQ
companies.
Table 1
Variable Naming Conventions
Naming convention In-text reference
CRT The NASDAQ credentialing identification is unique to each company
publicly traded within the financial exchange system.
AST The assets of the selected publicly-traded companies listed on the NASDAQ
Stock Market.
NNI The NNI represents the total or complete revenues stemming from
noninterest income, activities requiring fiduciary oversight, charges for
services, account costs, and other potential incomes that can stem from
recognized profits and losses.
ISRCHG Company losses that can be attributed to non-security breaches; such as,
losses stemming from mergers and acquisitions.
NTINC The total income stemming from net revenue activities, which would minus
taxes, credits, and grant funding resources.
HReliance Refers to publicly-traded companies on the NASDAQ Stock Market that
have an above average reliance on technology resources and a heightened
exposure to financial risk.
VHReliance Refers to publicly-traded companies on the NASDAQ Stock Market that
have an extreme reliance on technology resources and a heightened exposure
to financial risk.
The ability to utilize naming convention for variables assists with making the data
organization, review, analysis, and recommendation steps much more straightforward for
the researcher and for managers or stakeholders who may benefit from a review of the
findings.
Company Statistics Related to Research Questions 1 and 2 During
2010 and 2016, there is a notable increase in information security breaches and notices
submitted for publicly-traded companies operating on the NASDAQ Stock Market. The
United States economy was also recovery from a great recession, so managers and
business leaders were looking for every advantage possible to improve business
operations. As of 2010, there were 1,753 fewer companies operating in the
United States as compared to previous fiscal years (Putnam, Myers, & Gailliard, 2013;
Pyöriä, 2011). In this regard, reviewing the data of 1,753, it is evident that 32% (560) of
the reduction was a result of company closures, and the remaining 68% (1,193) stemmed
from acquisitions and mergers.
From 2010 to 2016 there were 1,042 new companies entering the publicly traded
environment within the United States. Historically, the number of companies entering the
marketplace would be much more sizable; however, the recession and external pressures
may have added to the slow increase in new organizations. Looking at the flow of new
entrants to the marketplace and at closures is important to establish a baseline for
comparison when evaluating the impacts of information security breaches on publicly
traded companies on the NASDAQ. The goal, as much as possible, is to isolate financial
losses and business activities and decisions to the targeted activities and variables
stemming from information systems security breaches.
From 2010 to 2016, the number of publicly traded companies in the United States
declined by 19.82%. Reviewing this occurrence, it is clear that even though the number
of public companies declined, the amount of total revenues in the marketplace increased
from $7.14 trillion to $10.82 trillion (Aboelmaged & Elamin, 2011). It is evident that the
great recession had an impact on new business creation; however, the management of
security breaches also served as a major driver in how funds were utilized and possibly
why certain organizations thrived and grew, while other firms lost revenues or ended
business operations.
Research Question 1 and 2 Findings
The gathered data and analysis provided the ability to reject the null hypotheses
and support the assertion that a robust information systems security policy and ample
training assisted with reducing security breaches and revenue losses. It is evident that
proactive business leaders can have a positive impact on a company by establishing an
information systems security policy that provides the parameters for internet usage,
personal devices, mobile devices, hotspots, access points, sharing data, information
sharing, and the importance of training. The Research Question 1 and 2 findings are
noted below via each pertinent section.
Research Question 1
The Research Question 1 was developed as follows: What is the relationship
between the level of information systems security policy and the number of security
breaches? The subsequent hypotheses were then:
H10: There is a not a statistically significant correlation between the independent variable
of level of information systems security policy and the dependent variable of the number
of security breaches.
H1a: There is a statistically significant correlation between the independent variable of the
level of information systems security policy and the dependent variable of the number of
security breaches.
Appendix A demonstrated a normal distribution of data via the normal probability plot.
Appendix B then highlighted a conducted Pearson Correlation for Research Question 1.
The calculation revealed a significant correlation between information systems security
policy and the number of breaches via a score above +/- .7, calculated as -.857.
Research Question 2
The Research Question 2 was developed as follows: What is the relationship
between the level of information systems security policy and the self-reported loss in
corporate earnings associated with the security breach as a percentage of revenue? The
subsequent hypotheses were then:
H20: There is a not a statistically significant correlation between the independent variable
of the level of information systems security policy and the dependent variable of the
selfreported loss in corporate earnings associated with the security breach as a percentage
of revenue.
H2a: There is a statistically significant correlation between the independent variable of the
level of information systems security policy and the dependent variable of the
selfreported loss in corporate earnings associated with the security breach as a percentage
of revenue.
Appendix A demonstrated a normal distribution of data via the normal probability plot.
Appendix B then highlighted a conducted Pearson Correlation for Research Question 2.
The calculation revealed a significant correlation between information systems security
policy and a loss in corporate earnings due to security breaches via a score above +/- .7,
calculated as -.764.
Summary and Conclusions
The research plan for the identified project was to ascertain the connection of
system vulnerabilities and attacks with constraints for public firms listed on the
NASDAQ exchange. The project was developed with a focus on constraint identification
and management for business leaders working in publicly traded companies. The
identified data and information were quantitative and incorporated via a correlational
analysis of the connections with degree of security utilized, social considerations,
availability of technical assistance, and satisfaction of the working environment.
The over utilization of technical system integrations, subsequent vulnerabilities,
and attacks have had a negative impact on stakeholder morale and public company
performance for many years (Fonner & Stache, 2012; Offstein, Morwick, & Koskinen,
2010). An important challenge that stems from system vulnerabilities, attacks, and
inadequate training was confirmed to tie directly to a reduced interest in system
integration, new product development, and a lack of recommendations for creative
business solutions. In regard to effective system preparations and training, Watad and
Will (2003) posited system vulnerabilities and attacks promote negative consequences for
all stakeholders within an organization. Yahaya, Basir, and Deraman (2015) framed the
withdrawing of personnel from the utilization of existing and new systems as a direct
result of information systems security breaches. The withdrawing of personnel was seen
as a major event, because disengaged employees can continue a cycle of low
productivity, poor performance, and losses in company earnings.
Chapter 4 provided the data, information, and calculations needed to reject the
null hypotheses for Research Question 1 and Research Question 2. The research
initiative was conducted to address the identified hypotheses; research questions; sample
size and population; data collection and instrumentation; procedures for data analysis;
and via a consistent focus on ethical practices. The identified descriptions were clearly
evident via the examination of degree of systems vulnerabilities, attacks, policy
development, corporate earnings, and training initiatives. The presented chapter
demonstrated the value of utilized framework for research that incorporated a
correlational framework to examine the hypotheses and to provide a research-based
response to the posed questions.
Chapter 5: Summary, Conclusion, and Recommendations
Introduction
The importance for leaders within an organizational environment to remain
steadfast and focused on ISS was a valuable takeaway from the research study.
Establishing a culture that championed ISS concepts and best practices as a key first step.
Information systems training, technology integration, and clear communications with all
company stakeholders were additional important points to note. The study revealed that
effective supervisors and managers integrated a continuous focus on the prevention of
vulnerable touch points to corporate information; the value of the continuity of business
processes; the reduction of security-based shortfalls and occurrences; and the opportunity
for integrity, maintenance, and confidentiality of business data and assets pertinent to
obtained information (Hill & Fellows, 2014). Security systems were comprised of a
balance between technical and social factors, ranging from the solely technical to the
focus being dominantly social and behavioral (Ahmad, Bosua, & Scheepers, 2014). The
significance of systems security in an organizational environment is paramount, as nearly
all forms of data are compiled and procured electronically (Martin & MacDonnell, 2012).
In 2015, Naser posited that 91% of participants voiced concern over employees as a
potential flaw in security systems and 79% of participants considered human error to be
the underlying source of the systems failure. A lingering obstacle was to ascertain the
prominent circumstances that can benefit with diminishing organizational security
vulnerabilities and attacks.
Interpretation of Findings
The research project provided the ability to reject the null hypotheses and support
the importance of a robust information systems security policy and ample training
throughout companies. The utilization of an information systems security policy and
training opportunities for personnel assisted with reducing security breaches and revenue
losses (Rabiee, Taghi-Amini, & Pirayesh, 2014). It is evident that proactive business
leaders can have a positive impact on a company by establishing an information systems
security policy that provides the parameters for internet usage, personal devices, mobile
devices, hotspots, access points, sharing data, information sharing, and the importance of
training. An important takeaway is the value involved with engaging all stakeholders
during planning and development of information systems security policies.
Limitations of the Study
The limitations of the research study are tied to the method, design, and to
additional considerations for future studies. In regard to the research method selected, a
quantitative study was incorporated with a data analysis design via a Pearson’s
Correlation to ascertain the connection with the dependent and independent variables.
Examination of the connections and predictions served as the measurement to determine
guidance for public firms, notices pertaining to systems security, corporate revenues, and
market-based recommendations that highlighted best practices for training programs and
oversight. Utilizing a robust quantitative method and design assisted with having
confidence to reject the null hypotheses in support of the alternate hypotheses. An
overall limitation tied to the quantitative study can be evidenced via a focused
examination of the literature and analyzed data. In the research study, qualitative
methods were not utilized; however, the inclusion of these techniques may be included in
future studies and could provide additional depth of analysis via interviews and
observations. Recommendations for future studies provides additional support for
qualitative considerations with the potential of planned follow-on studies.
Recommendations for Future Studies
Recommendations for future studies includes the potential value of a qualitative
research method and applicable designs to obtain an additional depth of information. For
example, incorporating a qualitative research method, one could spend additional time
conducting interviews and making pertinent observations. Conducting interviews could
assist with garnering additional insight to examine marketplace stimuli that may be
influencing information systems security breaches and the importance of robust
organizational training programs. Interviews could also assist with achieving saturation
and increasing stakeholder collaborations. Observations could potential assist with
grounded theories and research-based emersion techniques.
Implications for Positive Social Change
The implications for positive social change are evident via the collected and
analyzed data. The data revealed that corporate information systems security policies can
have a very positive impact on stakeholder understanding and performance. In regard to
stakeholder understanding and performance, a robust information systems security policy
and training environment can assist company stakeholders with ascertaining security best
practices and considerations pertinent to data usage, sharing, storage, access points,
personal devices, mobile technologies, and password or biometric login device
protections. Employing sound information systems security practices can assist with
keeping organizational stakeholders safe, reducing unexpected corporate financial losses
due to breaches, and improve the overall business operating environment throughout the
global marketplace.
Conclusion
The goal of the correlational research study was to ascertain the association and
connections with public companies, notices pertinent to breaches of security, and reported
earnings. A persistence of system vulnerabilities in organizations had a significant
impact on the price of stocks and annual revenues for public firms partnered with the
NASDAQ exchange. Derived data were reviewed via the Pearson Correlation to examine
the relationship with the identified independent and dependent variables. A review of the
predictions and connections was used as the lens to ascertain relationships and to garner
specific guidance for public company operations, policy notifications, annual revenues,
and best practices pertinent to information systems security operations. The dependent
variable was corporate performance and revenues as denoted by annual and quarterly
reports. The independent variables were degree of secure systems and the availability of
technical assistance. The population for the research initiative stemmed from a calculated
sample of public companies partnered with the NASDAQ exchange. The research
activity can serve as a lens for social change by providing recommendations to assist
business leaders with maintaining a safe operating environment for all organizational
stakeholders.
The intent of research steps and analytics were initiated to frame the research
method, design, and subsequent steps. A detailed focus of the research method, design,
participant data, sampling techniques, information gathering, hypotheses, analysis of data,
ethical concepts, limitations, and validity were examined. The study was developed to
provide a detailed analysis of the research questions, hypotheses, and subsequent research
findings pertinent to the project. The culmination of the research project surfaced via the
detailed reviews, where social change considerations, implications, recommendations,
and a discussion on garnered information systems security best practices will be provided
for business leaders within publicly traded firms operating in the US and listed on the
NASDAQ exchange.