WSJ REVIEW #2

Facebook Ignites Debate Over Third-Party Access to User Data

By Deepa Seetharaman | Mar 19, 2018

TOPICS: Crisis Leadership

SUMMARY: Facebook ignited a firestorm over how it manages third-party access to its users' information, after it said a firm with ties to the 2016 Trump campaign improperly kept data for years despite saying it had destroyed those records.

CLASSROOM APPLICATION: Leader decision-making in crisis situations impacts the image and reputation of the organization. Crisis situations require leaders to take action and make decisions that demonstrate the position and vision of the organization. This article discusses the issues facing Facebook leaders as they decide on the actions needed for third party access to user data.

QUESTIONS: 

	1. (Introductory) What is the crisis facing Facebook?
	2. (Advanced) How are Facebook executives managing the crisis situation? What is their disagreement?
	3. (Advanced) What is the impact of Facebook's struggle to handle data privacy on the image and reputation of the organization? What are the next steps for Facebook?