Benchmark - Data Collection

Original problem or focus question

Low morale within military

Stakeholders who are most affected by the problem

Military personnel and their families

Impact to stakeholders

Low morale within military personnel can have serious consequences for both the individuals and the organization as a whole. Low morale may have a negative effect on production because soldiers may lose interest in or enthusiasm for doing their jobs properly. There may be an increase in absenteeism if soldiers aren't inspired to show up for work. Additionally, low morale can contribute to increased rates of attrition, as soldiers may choose to leave the military in search of a more fulfilling and supportive work environment. The decreased job satisfaction and motivation can also negatively impact employee retention, as soldiers may be less likely to stay with the military for the long-term. Low morale can also lead to decreased commitment to the mission and lower levels of trust in leadership, which can have far-reaching consequences for the organization and its ability to achieve its goals. Ultimately, addressing the issue of low morale is critical for promoting the well-being of military personnel and ensuring the effective functioning of the organization.

Type of problem

The problem in the military is one of attitude, specifically, low morale among personnel. This is due to a lack of recognition for their contributions, inadequate support in their duties, and poor leadership that fails to address their needs and concerns. These issues can lead to decreased productivity, higher rates of absenteeism and attrition, and decreased job satisfaction and motivation. It is crucial that the military addresses these problems in order to promote a positive work environment, improve performance, and retain valuable personnel.

Suspected cause(s) of the problem

Poor leadership, inadequate support, lack of recognition and resources

Goal for improvement and long-term impact

The overall morale of soldiers is aimed to be raised to 85% during the next 2 years as a means of addressing the problem of poor morale in the military. This can be achieved through various initiatives such as providing regular recognition and appreciation for their hard work, improving support systems for the personnel, and enhancing leadership skills through training and development programs. With improved morale, military personnel will have a higher level of job satisfaction and motivation, resulting in increased productivity, reduced absenteeism and attrition rates. This, in turn, will have a positive long-term impact on the overall efficiency and effectiveness of military operations and maintenance of the high standards and values of the military.

Proposal for addressing the problem and determining impact from Christian worldview perspective

From a Christian worldview perspective, addressing low morale in the military should involve not just improving work conditions, but promoting human flourishing and creating a positive work environment. A comprehensive leadership training program is crucial in this process, as it will equip leaders with the skills and knowledge necessary to effectively support and motivate military personnel. Providing adequate support and resources to military personnel and their families is also crucial in improving morale, as it demonstrates the value placed on the well-being of military personnel. Recognizing the achievements and contributions of military personnel is another important aspect, as it boosts their sense of self-worth and motivation to perform at their best. Overall, a holistic approach to addressing low morale in the military, grounded in a Christian worldview, will have a positive impact on the well-being and productivity of military personnel, and ultimately contribute to the success of the military organization.

Final problem statement

Low morale within the military has a significant impact on military personnel, leading to decreased productivity, higher rates of absenteeism and attrition, decreased job satisfaction, and motivation. The root causes of low morale include poor leadership, inadequate support, lack of recognition, and resources. To increase overall morale to 85% within the next 2 years and promote human flourishing, a comprehensive leadership training program, adequate support and resources, recognition of achievements and contributions, and a positive work environment are needed.

Documentation of sources

Kerns, Z. D. (2021).  A Crisis of Low Morale: Support for the Military in America's Working Class. US Army School for Advanced Military Studies.