Behavior
Behavioral Methods I 6
Improving Mood, Increasing
Energy, Completing Tasks, and
Solving Problems
Low energy, decreased interest in or enjoyment of
activities, and difficulty completing tasks or solving
problems are common complaints of people with depression. Not
engaging in potentially pleasurable or rewarding activities
often results in an aggravation of symptoms. A vicious cycle
can ensue in which an individual’s reduced involvement in
pleasurable or productive activities is followed by a further
lack of interest or enjoyment, low mood (feelings of sadness
and despair), increased helplessness, or worthlessness. This
reaction, in turn, may lead to the individual’s further
disengagement in pleasurable or rewarding activities and a
subsequent worsening of depressive symptoms. Eventually, a
downward spiral may continue to occur until the individual
may assume that he is incapable of experiencing pleasure,
completing tasks, or solving problems. Patients with the
deepest levels of depression may become abjectly hopeless and
give up on any attempts to change.
Cognitive-behavioral methods for treating depression and
other psychiatric disorders include specific interventions
designed to reverse patterns of diminishing activity levels,
energy depletion, worsening anhedonia, and reduced abilities
to complete tasks. In this chapter, we discuss and illustrate
some of the most useful behavioral interventions for helping
people with these types of difficulties. Although the
techniques described here are most often used in treatment of
depression, they also can be applied successfully in
cognitive-behavior therapy (CBT) for other conditions, such
as anxiety disorders, eating disorders, and personality
disorders (see Chapter 10, “Treating Chronic, Severe, or
Complex Disorders”).
When implementing behavioral procedures, it is important to
remember the principle that engaging in pleasurable or
rewarding activities is likely to be associated with improved
mood and sense of accomplishment. Likewise, modifications in
negative automatic thoughts or schemas can help promote
adaptive behavior. Thus, behavioral methods are used in
concert with cognitive techniques as an overall strategy for
reaching treatment goals. The examples in this chapter
illustrate how behavioral and cognitive interventions often
augment each other and how therapists can blend these
techniques in clinical practice.
The term behavioral activation can be used to describe any
method designed to reenergize patients and help them make
positive changes. These methods can range from simple one- or
two-step behavioral action plans, to activity scheduling, to
fully developed graded-task procedures.
Behavioral Action Plans
A practical and doable behavioral action plan can engage
the patient in a process of positive change and instill a
sense of hope. The therapist helps the patient to choose one
or two specific activities that could lead to an improvement
in mood and then assists with working out a realistic plan to
carry out this activity. Behavioral activation is often used
in the first few sessions before more detailed cognitive-
behavioral analysis or more complex interventions can be
performed (e.g., activity schedules, cognitive
restructuring). However, we also have found that this
technique can be applied at other stages of therapy when a
simple, targeted behavioral action plan can be used with
significant benefit. The following example shows how this
method can be used to rapidly engage patients in productive
activities very early in therapy.
Case Example
Meredith is a 30-year-old woman, in her sixth month of
pregnancy, who is experiencing depression. Her symptoms
have been at a moderate level of severity since the
second month of pregnancy, when she began to experience
depression. Her first and only previous depressive
episode occurred when she was in school at a community
college. She took sertraline and received some
supportive counseling at that time. The medication
seemed to help, but she doesn’t want to take medication
now because of her pregnancy.
She is a server in an upscale restaurant and hopes to
keep working as long as possible. Her associate degree
is in information technology, but she hasn’t been able
to find employment in that field. She currently lives
alone, and her family lives near her home. Although she
has not received much support from her mother, who is
also depressed, her older brother, who is married and
has two children, is very supportive. She also has two
close friends—one friend from her childhood and another
from work. Her pregnancy was unplanned, but she always
wanted to have a family. She has positive feelings about
the baby, but she is often self-critical because she
does not expect that she will be a good mother. She also
criticizes herself for eating “junk food” and not
maintaining a healthy diet. Meredith wants to stay
friends with her baby’s father, for the sake of the
child, but doesn’t want to rekindle a romantic
relationship.
Meredith reports no other psychiatric history except
as previously noted. She has had no suicidal ideation or
suicidal behavior. There are no physical illnesses, and
her pregnancy has gone well other than her experience of
some back pain, heartburn, and decreased energy.
In Video 12, Meredith and Dr. Wichmann, a psychiatry
resident, focus on some ways to help Meredith become more
active again. Near the end of this second session, they
develop a promising behavioral action plan (Figure 6–1). The
small section of dialogue shown below will give you an idea
of how Dr. Wichmann shaped this intervention. We suggest you
take time now to view the video so you can see how to build a
specific plan that has a good chance of success.
Figure 6–1. Meredith’s behavioral action plan.
Video 12. Behavioral Action Plan: Dr. Wichmann and
Meredith (3:34)
Dr. Wichmann: If you could do one thing this week that could help
make you feel better, what do you think that might be?
Meredith: I think I want to eat healthy.
Dr. Wichmann: When you say that you want to eat healthy, can you tell
me what you mean by that?
Meredith: I want to completely cut out fast food. I want to have more
set meals, and I just want to eat healthy food.
Dr. Wichmann: All of those ideas you named are very important…. I
just wonder if all of those things that you named can be a lot
to take on at once. Do you think there are some smaller, more
specific goals that you could work on … toward that?
Meredith: I think I at least need to go to the grocery.
Dr. Wichmann: OK. Has that been something you haven’t been doing?
Meredith: No, not lately. I’ve been just grabbing food at work or
going for fast food on the way home.
Dr. Wichmann: Well, going to the grocery, I think, is a more doable
goal and something that you can hopefully work toward more
easily than just eating healthy all at once. What are some
possible barriers or obstacles that could make it difficult for
you to get to the grocery?
Because Meredith was moderately depressed and was having
difficulty engaging in any activities that gave her a sense
of well-being or pleasure, Dr. Wichmann was careful to avoid
a behavioral action plan that would be too challenging or
would be unlikely to be accomplished. In this case, Meredith
chose some actions that she thought would be helpful, but Dr.
Wichmann suggested she plan a less ambitious activity. There
were several other strategies used to increase the likelihood
that Meredith would be able to complete the action plan.
These included asking her about potential obstacles or
barriers to completing the plan and then engaging her in
problem solving to address these obstacles. Also, Dr.
Wichmann urged the patient to identify a specific day and
time to complete the activity. Finally, Dr. Wichmann wrote
the behavioral action plan on a card to serve as a reminder
to carry out the plan. Dr. Wichmann and Meredith collaborated
well in developing the behavioral action plan. Note that Dr.
Wichmann asked Meredith for suggestions based on her previous
experiences, rather than simply telling Meredith what to do.
When patients seek treatment, they are usually interested
in making changes. They want to start moving in a positive
direction, and they are looking for guidance for steps that
they can begin to take. Therefore, when the therapist
suggests taking an immediate behavioral action (even if it is
rudimentary) during the initial sessions, this request is
usually greeted by patients as a sign that they will be able
to work together with the therapist on making bigger gains
and on solving larger problems. Behavioral action plans
don’t use fancy or complicated techniques, but they can help
patients start to break out of patterns of withdrawal or
inactivity and show them that progress can be made. This type
of intervention may also be used to good effect in later
stages of therapy or in the maintenance phase of treatment of
chronic conditions. The suggestions listed in Table 6–1 may
help you implement effective behavioral action plans.
Table 6–1. Tips for using behavioral action plans
1. Develop a collaborative relationship before trying behavioral
activation. Don’t put the cart before the horse. Without good
collaboration between patient and therapist, attempts to implement
behavioral action plans may fail. Part of the reason the patient may
carry out the task is that he wants to work with you and can
understand the reasons for making changes.
2. Let the patient decide. Although you can help guide the patient to
actions that may be helpful, whenever possible, ask him to make
suggestions to develop an action plan and then offer the patient some
choices for implementing the plan.
3. Judge the patient’s readiness to change. Before suggesting
behavioral action plans, gauge the patient’s motivation and openness
for taking this step. If the patient is not interested in doing things
differently right now or is not ready to take action, defer the
intervention. On the other hand, if the patient is open to start
moving in a positive direction, capitalize on the moment.
4. Prepare the patient for behavioral activation. Lead up to the
assignment with Socratic questions or other cognitive-behavior therapy
interventions that pave the way for change. Try to ask questions that
educate the patient about the benefits of taking action or that tap
into motivations for doing things differently. One of the best
questions is “How would this change make you feel?” If the answer is
positive and the action stands a reasonable chance of being effective,
the patient will be more likely to follow through.
5. Design assignments that are manageable. Choose behavioral
activation exercises that match the patient’s energy level and
capacity to change. Check out the details of the behavioral plan to be
sure that it offers enough challenge but doesn’t overload the
patient. If needed, do brief coaching on ways to make the plan work
out well.
6. Facilitate the implementation of the action plan. Ask the patient
to identify a specific date and time to complete the activity.
Identify and address any barriers to doing the activity and, if any
are present, assist the patient in addressing these obstacles. Always
write the assignment down as a reminder to do the assignment.
Activity Scheduling
When fatigue and anhedonia progress to the point that
patients feel exhausted and believe that they can experience
little or no pleasure, they may benefit from activity
scheduling. This systematic behavioral method is frequently
used in CBT to reactivate people and help them find ways to
improve their interest in life. Activity scheduling is most
often used with patients who have moderate to severe
depression. However, it can also have a place in the
treatment of other patients who have difficulty organizing
their days or engaging in productive activities. Activity
scheduling focuses on activity assessment and increasing
mastery and pleasurable activities. These methods, introduced
in Juliana’s case below, are described further following the
case example.
Case Example
Juliana had severe depression and was a good candidate
for activity scheduling. She was a 22-year-old, single
Puerto Rican woman who had suffered the loss of her
brother in a car accident a year before she started
treatment with CBT. After her brother’s death, Juliana
dropped out of college to return home to comfort her
parents. However, her own grief was intense and
unrelenting. She was unable to make herself go back to
school the following semester. Her parents understood
Juliana’s grief and did not force her to resume college
or get a job. Juliana’s friends tried to be supportive
for many months after her brother’s death. But when she
consistently rejected offers to go out to dinner and
stopped returning phone calls, her friends eventually
began to drift away.
Juliana was well cared for by her family. There was no
real need for her to work, so no demands were placed on
her. After about a year, her parents thought that
Juliana had overcome much of the sadness from the loss
of her brother. Yet there had been a distinct change in
her behavior. She had developed a more serious demeanor,
a preference for solitude, and a greater tendency toward
introspection. Juliana’s parents felt comfortable
leaving her at home when they were at work or traveling
out of town, because she appeared to be better. However,
one evening her mother came home early from work and
found Juliana preparing to hang herself in her closet.
After a brief hospitalization and initiation of
pharmacotherapy, Juliana improved to the point that she
could be referred to a cognitive-behavior therapist for
outpatient treatment. Given the severity of her
symptoms, one of the first treatment initiatives was to
increase Juliana’s activities so that she could benefit
from the support of friends, feel better about her
personal appearance, practice her social skills, and in
general feel more like her old self. The intervention
began with an assessment of her current level of
activity, experiences that gave her pleasure, and the
amount of mastery she felt over her world.
Activity Assessment
Because depressed patients tend to underreport positive
experiences, emphasize negative perceptions, and focus more
on failures than on successes, self-reports may not be as
accurate as a log of activities kept for a day or a week
between therapy sessions. The activity assessment, or
activity monitoring, also may be used for noting patterns in
engaging in pleasurable or rewarding activities and
corresponding changes in mood. Patients who recognize the
association between specific types of activities and their
mood may be more likely to engage in additional activities to
improve their mood and decrease the severity of their
depression.
The activity schedule form presented in Figure 6–2 can be
assigned as homework but should be started during the session
to ensure that the patient understands the rationale for
activity scheduling and to practice how to use the form.
Beginning with the day of the therapy session, ask the
patient to fill in her activities for each time block before
the treatment session. Encourage her to write in the
activities that actually occurred, no matter how mundane. For
example, activities might include bathing, dressing, eating,
traveling, talking with others on the phone or in person,
watching television, and sleeping. If the patient has
pronounced loss of energy or significant problems
concentrating, it may be best to ask her to complete the
schedule for only 1 day, or a part of a day. Inpatient
applications of activity scheduling often employ a daily
activity schedule instead of a weekly activity schedule
(Wright et al. 1993).
Figure 6–2. Weekly activity schedule form.
Note. This form is also available in a larger format at
https://www.appi.org/wright.
To determine the impact of activities listed on a weekly or
daily schedule, ask the patient to rate the degree of
enjoyment experienced for each, as well as the sense of
mastery or accomplishment that was associated with the
activity. A scale of either 0–5 or 0–10 can be used (Beck
et al. 1979, 1995; Wright et al. 2014). On a 0–10 scale, a
rating of 0 on mastery suggests that the activity provided no
experience of accomplishment, whereas a rating of 10
indicates a great sense of accomplishment. When coaching
patients to use both of these rating scales, it is often
helpful to ask them for specific examples of activities that
correspond to no pleasure/accomplishment, moderate pleasure/
accomplishment, and a great deal of pleasure/accomplishment.
Some patients will give a low rating to simple tasks such as
washing dishes or making themselves a cup of coffee because
they do not consider those activities to be meaningful. When
this underestimation occurs, help them try to recognize the
value of participating in everyday activities. Another
strategy that is often used when rating specific activities
is to have patients rate their mood level, using a 0–10
scale, while engaging in each activity or at the end of each
day. This mood rating helps patients to become more aware of
how specific activities are associated with changes in their
mood.
Patients should try to give themselves credit for small
accomplishments, because progress is generally made in small,
incremental steps. Some simple tasks might receive high
ratings for mastery. For example, after a patient has been
immobilized by depression for some time, making breakfast can
be a big feat and therefore might receive a rating of 8 or 9.
Juliana’s activity monitoring example is presented in Figure
6–3. For her, returning phone calls was an important
accomplishment, since she had managed to avoid them for
several months. Therefore, when she was able to make some
calls, she gave herself a mastery rating of 8 on a 0–10
scale. In the past, Juliana would have rated returning phone
calls only 4 for mastery because it took so little effort.
Figure 6–3. Juliana’s activity schedule.
When symptoms of depression are moderate to severe, low
ratings of pleasure should be expected for two reasons: 1)
there is usually little involvement in activities that most
people would consider highly pleasurable, and 2) the capacity
for experiencing joy or pleasure is usually blunted. If an
event that would normally make the patient laugh or smile
elicits no more than an intellectual understanding that the
stimulus was amusing, this event is likely to be given a low
rating for pleasure. When this phenomenon occurs, it may be
beneficial to develop more realistic expectations for feeling
pleasure until the depression has improved. As an alternative
to feeling disappointed with events and rating them 0,
encourage the patient to at least give a low rating of 1–3
if any pleasant or positive feelings were experienced.
In completing the activity schedule, Juliana gave having dinner
with her parents a rating of only 1 for pleasure. When questioned
about what elements of dinner she had enjoyed, she listed the comfort
of being with her mother, the mashed potatoes with butter, and the
banana pudding—a childhood favorite—she had had for dessert. When
queried about why three different enjoyable things resulted in a
rating of only 1 for pleasure, she reconsidered the rating and raised
it to a 4. It was hard for her not to be conscious of her brother’s
absence during family meals, and thinking about his loss usually
lowered her mood. But when she gave more consideration to the
positive parts of the meal, it seemed more enjoyable overall. With
this in mind, Juliana re-rated some of the other activities on her
schedule and raised their pleasure ratings accordingly.
The questions in Table 6–2 are designed to help patients
evaluate and change their activity levels to increase
pleasurable or rewarding activities and improve mood. When
reviewing the activity schedule form with patients, it is
important to take a collaborative approach and use the
questions in Table 6–2 to assist patients in reaching their
own conclusions about the role of pleasurable and rewarding
activities and to encourage them to make suggestions for
changing their behavior.
Table 6–2. Activity monitoring
Are there distinct periods of time when the patient experiences pleasure
or a sense of accomplishment?
What kinds of activities seem to give the patient pleasure or a sense of
accomplishment?
Are these pleasurable or rewarding activities associated with changes in
mood?
Can these pleasurable or rewarding activities be repeated or scheduled
on other days?
Are there certain times of day or specific activities that appear to be
low on mastery or pleasure?
Are these times of the day associated with low mood?
What can be done to improve activity patterns during those times of day?
Do the ratings tend to be higher for activities that involve other
people? If so, can social contact be increased?
What kinds of activities did the patient do previously that provided
pleasure or a sense of mastery that have been stopped or reduced? Are
there opportunities for rekindling interest in these activities?
Are there any types of activities (e.g., exercise, music, spiritual
involvement, art, crafts, reading, volunteer work, cooking) that the
patient is ignoring but may interest her? Is she open to considering
adding new or different activities to her weekly schedule?
When reviewing the activity monitoring form she completed, Juliana
discovered that there was a pattern of greatest pleasure when she was
involved in activities outside the house or when she made an attempt
to connect with friends (such as making phone calls). She gave one of
her highest ratings for pleasure when walking her dog. In contrast,
she noted that the lowest pleasure ratings were given when she was
home alone with nothing to do. Because her involvement in productive
activities had fallen to such a low level, she observed that her
ratings of mastery were usually minimal. When reviewing the mastery
ratings, Juliana complained that her life had no meaning. She had
limited household responsibilities, was no longer in school, did not
have a job, had lost touch with many of her friends, and had no clear
prospects for becoming more involved in life. Thus she needed to find
activities or commitments that would give her a sense of purpose and
fulfillment.
In Video 13, Meredith and Dr. Wichmann reviewed an activity
monitoring task during their third session. Meredith had
completed her planned trip to the grocery (see Video 12) and
recorded this activity and ratings on the activity schedule.
When reviewing the form during the session, Meredith observed
that she had felt a sense of mastery and pleasure from this
activity and she was surprised by how good the activity made
her feel. Although she found it somewhat challenging to go to
the grocery store, her mood clearly improved after doing so.
Meredith and Dr. Wichmann also reviewed other patterns of
engaging in pleasurable activities and how they influenced
her mood ratings. Finally, Dr. Wichmann asked Meredith if she
had thought about engaging in any new activities.
Video 13. Activity Scheduling: Dr. Wichmann and
Meredith (9:32)
Increasing Mastery and Pleasure
If you and the patient have determined that there are
deficits in experiences of mastery or pleasure in the course
of day-to-day life, you can help make improvements by
assisting the patient to schedule activities between sessions
that will make him feel good about himself. Begin by asking
the patient to generate a list of pleasurable activities,
based on his previous experiences. The patient may also want
to include activities from the monitoring exercise that had
the highest ratings of pleasure. Then you may brainstorm with
the patient to list some new activities that may be worth
trying (see the questions in Table 6–2).
Some patients may have difficulty identifying pleasurable
activities even after reviewing the activity schedule or when
asked about their prior experiences. For these patients, it
may be helpful to review a list of potentially pleasurable
activities using a questionnaire, such as the Pleasant Events
Schedule (MacPhillamy and Lewinsohn 1982; available at:
www.healthnetsolutions.com/dsp/PleasantEventsSchedule.pdf).
Once the patient has identified some of these activities,
then the patient and therapist collaboratively determine
which of these activities to add to the daily routine.
Next, use the activity monitoring exercise to help the
patient determine the types of activities that seem to
produce feelings of mastery. For example, Juliana’s activity
schedule (see Figure 6–3) shows higher mastery scores when
she was responsible for making her own dinner and when she
did her own chores. Using guided discovery, you can assist
the patient in recognizing that continuing current activities
that are high on mastery, or modifying current activities,
may increase their value to the patient and improve mood. If
the patient has completed a goal list, efforts toward
reaching any of the stated goals can be added to the activity
schedule.
After completing the schedule, elicit the patient’s
expectations for success in changing his level of activity
and the likelihood of engaging in the activity. Ask about any
barriers or obstacles that may affect the patient’s ability
to follow the activity schedule as planned. Then work with
the patient to devise a strategy for overcoming these
obstacles. Armed with this information, assign the new
schedule for the following week and ask the patient to rate
each event for mastery and pleasure. Review the plan at the
next session and modify it as needed. Usually activity
scheduling is used in the early parts of therapy and can be
discontinued when the patient is able to initiate pleasurable
and achievement-oriented activities spontaneously. However,
we sometimes use activity scheduling later in therapy when
there are persistent problems with anhedonia, organizing
effective behavioral plans, or procrastination.
Working With Difficulties in Activity Scheduling
Case Example
Charles is a 75-year-old man who lost his wife to cancer
when he was 63. Life was great before his wife died.
They traveled a lot together, took cruises, and went to
movies and the theater. Charles had a good deal of grief
after his wife died, but he rallied and threw himself
into his work as a sales manager for an auto dealer. He
still misses his wife greatly, but he was able to move
on after her death without falling into a deep
depression.
He has a history of one previous depression in his 40s
when he lost his job as a manager in the auto industry.
At that time, he went to a primary care doctor and was
prescribed an antidepressant that was effective for
relieving his depression. Then he found a job as a car
salesman. He continued to sell cars but reduced his work
hours until age 73, when he retired fully because he was
having trouble being on his feet at the dealership.
Arthritis in his knees and feet were giving him much
pain after an hour or two of work.
After retiring, Charles began to slide into
depression. Most of his friends were coworkers at the
dealership. He kept in contact with them for a few
months, but then felt that he was just an “old guy”
and was getting in their way. So he stopped visiting the
dealership or going out with them after they finished
work as he had done in the past. His energy slipped, and
he pulled back from a host of previously satisfying
activities, including woodworking and watching movies.
About once a month, he used to drive 4 hours to his
son’s house for a long weekend, but he stopped doing
that. Other behavior changes included not eating
regularly or well and not preparing food (he used to
bake and cook for family and friends). Charles also has
backed away from socializing with others. He thinks it
is too much trouble to go, so he has refused
invitations.
Charles had been asked to do a homework assignment by his
therapist, Dr. Chapman. The assignment was to monitor and
record his activities for 1 day using an activity schedule.
They had also talked about some positive activities such as
going out to dinner with a friend or doing some woodworking.
In Video 14, Dr. Chapman reviews the activity schedule that
Charles had recorded for 1 day. Although there were pleasure
ratings for the activities, there were no mastery ratings.
When Charles was asked about the difficulty in completing the
mastery ratings, Charles indicated that he didn’t “see the
point” of rating activities such as eating a meal, which
involved little sense of mastery.
Overall, Charles seemed to be stuck in his low activity
pattern and unimpressed with the value of activity scheduling
in making any differences. Thus, Dr. Chapman introduced a
decisional balance worksheet (Figure 6–4) that included the
costs and benefits of engaging in additional activities as
well as not engaging in any new activities (or not changing
behavior). Using guided discovery, he assisted Charles in
completing this worksheet.
Figure 6–4. Charles’s decisional balance worksheet.
After completing the exercise, Dr. Chapman asked Charles
for his conclusions about the benefits and the cons of making
changes in his behavior. Charles saw the benefits of changing
his behavior and decided that he would contact a friend next
week. He also agreed to complete the activity schedule,
including mastery and pleasure ratings, for 1 day as a
homework assignment. Watching the next video will help you
troubleshoot problems in using activity schedules.
Video 14. Difficulty Completing an Activity
Schedule: Dr. Chapman and Charles (8:03)
Troubleshooting Guide 3 includes some guidelines and
suggestions for responding to homework noncompletion. When
addressing problems with completing homework, it is important
that the therapist be nonjudgmental and not blame or label
the patient for being “noncompliant.” It is more helpful
for the therapist to be supportive, understanding, and
empathic when discussing homework assignments, as well as to
take a collaborative, problem-solving approach by following
some or all of the guidelines described in Troubleshooting
Guide 3.
Troubleshooting Guide 3
Difficulties Completing Homework
Assignments
1. Patient doesn’t understand the rationale for
homework. Take time to explain the value of homework
again. Clarify misunderstandings. Give examples of how
others have used homework to their benefit.
2. Patient doesn’t think that homework is helpful.
Check out the patient’s reactions to your assignments.
Are they seen as meaningful, yet doable? If you aren’t
suggesting assignments that are viewed as helpful, step
back and rethink your treatment plan. Also, be sure to
check homework from previous sessions at each subsequent
session. If you don’t do so, patients will conclude
that you do not think that homework is very important.
3. The homework assignment didn’t seem feasible to the
patient. Be careful in assigning too much reading, an
entire week of an activity schedule, or a effortful task
to a patient with deep depression and limited energy.
Recalibrate homework assignments so they are realistic
and consistent with the patient’s abilities,
motivation, and situational factors.
4. Patient didn’t fully understand the assignment,
forgot parts of it, or had difficulty concentrating on
the activity. Was the assignment specific and clearly
stated? Is the patient keeping a notebook or other
record of assignments? Because patients with depression
may have problems with concentration and comprehension,
ask for feedback about their understanding. Ask for the
main take-home points at the end of sessions. And ask
patients to repeat the steps they have planned to do for
homework. Use memory aids such as sticky notes, prompts
from mobile devices, or daily schedules to assist
patients with remembering and completing homework.
5. Likelihood of completing the homework was not
assessed. If you suggest a homework exercise that the
patient is unlikely to do, the chances of success have
been compromised from the start. When assigning or
reassigning homework, assess the likelihood that the
patient will actually complete the assignment: 80%? 10%?
If the patient indicates that she is unlikely to
complete the assignment, troubleshoot reasons for the
low estimate and/or generate alternative homework.
6. Patient has negative thoughts about homework in
general or the specific assignment. Most adult
patients will not have negative reactions to use of the
word homework. They will understand that you are
suggesting practical exercises that can help them cope
better with their problems. However, alternative terms
for homework may be useful when treating patients who
are of school age or who have a negative view of their
school experiences. You can call the assignment an
action plan or a self-help exercise. Also, be sure to
emphasize collaboration in generating assignments so
patients don’t think that they are being told to do
things. When patients contribute to the design of
homework assignments, they may be more likely to
complete them. Specific homework tasks should be
suggested by the patient as often as possible.
Examples of maladaptive thoughts about homework
include “I was never any good in school…. I can’t do
this”; “I have to do the homework perfectly or not at
all”; “I can’t do anything right …. why should I
try?” When you identify these types of reactions to
homework assignments, you can work to modify the
cognitions with thought records, examining the evidence,
or other CBT methods.
Another useful strategy is to normalize homework
noncompletion. Discuss how commonly people have such
problems, and explain that you aren’t expecting
perfection in doing assignments. State that if
difficulties are encountered, you will understand and
will help the patient use the experience as a learning
opportunity.
7. Obstacles such as busy schedules, lack of family
support, or situational stressors repeatedly derail
patient from doing homework exercises. You may need to
spend more time troubleshooting ways to overcome
obstacles. Could you sharpen the focus on goals that are
more realistic or achievable? Could you look for
activities that are less likely to be affected by these
obstacles? Could the patient enlist support of friends
or others to follow through with exercises? If these
actions don’t offer much help, remember that you can do
homework in sessions. You can use cognitive-behavioral
rehearsal to spot obstacles that could be overcome and
build skills for completing the exercises.
8. Patient has a long-standing pattern of
procrastination and difficulty completing tasks. If
procrastination is a chronic problem, you can apply core
CBT methods to help the patient become more active and
productive. For example, elicit and attempt to modify
cognitions associated with procrastinating behavior
(e.g., “I’ll mess it up anyway, so why try…. It will
be too hard…. I’ve tried before and not succeeded….
Everyone else has their act together”). Assess basic
behaviors such as organization of daily activities and
scheduling. Then assist the patient with organizing
realistic plans to complete homework exercises. Use
homework exercises as opportunities to alter
procrastination habits. For example, coach the patient
on the step-by-step methods for graded task assignments
discussed in the next section of this chapter.
Learning Exercise 6–1. Activity Scheduling
1. Complete at least 1 day of an activity schedule for
your own life. Review the ratings of mastery and
pleasure.
2. Practice introducing an activity schedule in a role-
play exercise with a colleague.
3. Use activity scheduling in your clinical practice.
Graded Task Assignments
Graded task assignment (GTA) is a method for making
overwhelming, unmanageable, or complex tasks more feasible by
breaking them down into smaller and more easily accomplished
tasks. GTA can be used in conjunction with activity
scheduling to increase mastery experiences and is
particularly helpful when patients have fallen behind on
chores (e.g., household maintenance or yard work), when they
have put off difficult tasks that have looming deadlines
(e.g., paying bills or filing taxes), or when goals they wish
to accomplish are complicated and require lengthy efforts
(e.g., getting in shape, earning a General Educational
Development [GED] certificate or college degree, filing for
divorce). If the perceived magnitude or complexity of the
tasks has kept patients from taking action, GTA may be the
answer.
Begin GTA by eliciting patients’ perceptions of the tasks
that require attention. Listen for negative automatic
thoughts and evaluate their validity before beginning GTA.
Catastrophic thoughts and black-and-white thinking can
interfere with initiative. Ask patients to write down their
modified thoughts and to review this cognitive analysis
before initiating behavioral exercises. Suggest that they
hold on to this written record as a handy reminder in case
negative thoughts return. An example from the treatment of
Robert illustrates the value of eliciting automatic thoughts
about taking behavioral actions.
Case Example
Therapist: When you think about filing your taxes, what goes
through your mind?
Robert: I go blank. I don’t know where to start.
Therapist: Take a moment and imagine yourself at home and
seeing a commercial for a tax service on television. What
would you be thinking?
Robert: I feel this tightness in my throat. I want to change
the channel.
Therapist: Change the channel because you imagine what?
Robert: I know I have to file my taxes. I didn’t turn them in
last year, and I know the IRS [Internal Revenue Service]
is going to go after me if I turn in this year’s report.
I don’t know how to get started. I don’t have the forms.
I can’t ask anyone else to help because I would have to
tell them that I never filed taxes last year. That would
be too embarrassing. It’s all too much for me right now.
Therapist: So when you are reminded that you have to file your
taxes, you get pretty upset.
Robert: You got that right.
Therapist: And when you get upset, what happens to your
motivation to begin working on the taxes?
Robert: I don’t want to deal with it. I put it off for another
day.
Therapist: If you thought you had the ability to handle the
stress of doing the taxes, would you want to start
tackling the problem?
Robert: I have to do something about it.
Therapist: What would happen if we could find a way to make it
easier for you?
Robert: If it were easier, I think I might be able to handle
it. But it’s not easy.
Therapist: I think I know a way to help.
Robert was overwhelmed by the thought of filing taxes, partly
because he was uncertain where to begin. He had also made a number
of assumptions about the reactions others would have if he asked
for help. The therapist started working with Robert by modifying
the belief that he couldn’t ask for help. When this was
accomplished, they were able to break the task down into smaller
parts and make a schedule for their completion.
The behavioral component of GTA involves listing the
specific components of a larger task and then placing them in
a logical order. Because there are usually many ways to
tackle an uncompleted task, it often helps to discuss several
possible approaches before creating a specific action plan.
Robert thought it might be best to begin by finding someone to help
him with his taxes. His sister, Celeste, thought it would be better
for Robert to organize his materials and collect the proper tax forms
before asking someone for help. His mother, Brenda, suggested he
start by calling the IRS to find out if it would be better to turn in
last year’s tax return first or work on the one for this year. After
discussing these options with his therapist, Robert decided to follow
his first inclination and ask for assistance. He was so overwhelmed
with the task, he did not think he could initiate things on his own.
So he decided to ask Celeste for help as his first step.
The remaining steps involved finding the materials he had at home,
organizing them, downloading the appropriate form from the IRS Web
site, scheduling time with Celeste to begin filling out the forms,
completing the forms, and calling the IRS to discuss last year’s
taxes. Because he wasn’t certain about the order of the steps and
thought it was possible that there were other things he needed to do,
Robert asked Celeste for advice about the order of the remaining
tasks and for suggestions about any other steps that might be needed.
When patients report on their progress at subsequent
therapy sessions, you should praise their efforts and inquire
about how their actions made them feel about themselves.
Reinforce the cognitive-behavioral model, explaining once
again that positive changes in action will help improve mood,
strengthen self-esteem, and create optimism about future
efforts. Ask about their motivation to take on the next step,
and elicit and modify negative thoughts if necessary. After
the first few items from the GTA have been assigned, some
patients may feel enough momentum building to follow through
with the other tasks without assistance from the therapist.
Others will require continued coaching from the therapist to
maintain progress. As energy and motivation levels return to
normal, GTA may no longer be needed to initiate activity.
There will be times when GTA is not successful. A common
reason is that the steps are too complicated for the patient
to accomplish or require more energy than the patient
possesses. In these cases, such tasks may be broken down into
smaller subtasks. You will need to match the complexity or
scope of the subtask to the energy level and the time
available to the patient. Another common reason that GTA
fails is that the person is flooded with negative automatic
thoughts that discourage or interfere with his taking action.
When tasks are difficult, initial attempts to carry them out
may be less than completely successful. The person who is
prone to black-and-white thinking may not give herself credit
for progress made toward a goal. Instead, partial success is
viewed as failure. When designing a GTA intervention, caution
should be taken to keep each step within the capacity of the
patient. When in doubt, it is better to make a task too easy
to accomplish than too difficult.
To learn more about how to implement GTAs, watch Video 15,
an engaging scene from Dr. Chapman’s treatment of Charles.
Despite many attempts and good intentions, Charles has not
been able to get back to work in his woodshop—a pursuit that
previously gave him great satisfaction. He is overwhelmed by
the condition of the shop and has been stalled in efforts to
make objects such as toys for a grandchild, a previous
homework assignment. In this video, you’ll see how to
effectively blend cognitive and behavioral methods to
construct a GTA that works.
Video 15. Developing a Graded Task Assignment: Dr.
Chapman and Charles (7:43)
Behavioral Rehearsal
Any behavioral plan that you want the patient to complete
outside therapy can be rehearsed or practiced first during a
treatment session to 1) assess the patient’s understanding
of the rationale for the plan, 2) check on the patient’s
ability and motivation to carry out the activity, 3) practice
behavioral skills, 4) provide feedback on the skills, 5)
identify and address potential roadblocks, and 6) coach the
patient on ways to ensure that the plan will have a positive
outcome.
Behavioral rehearsal has many applications in CBT. For
example, you might practice breathing training for reducing
anxiety, exposure protocols for overcoming panic and
avoidance, or strategies for stopping compulsive rituals (see
Chapter 7, “Behavioral Methods II: Reducing Anxiety and
Breaking Patterns of Avoidance”). Behaviors that may enhance
adherence to medication regimens (e.g., using effective
communication with the prescribing physician, organizing a
complex medication regimen, implementing a reminder system)
also could be rehearsed in a treatment session. Other
opportunities for using behavioral rehearsal might include
role-playing a plan worked out in a problem-solving exercise
(see Learning Exercise 6–2 below) or practicing skills for
managing social anxiety (e.g., how to make small talk).
Learning Exercise 6–2. Task Completion
1. In a role-playing exercise with a colleague, target a
challenging or difficult task.
2. First practice using the GTA method to work out a plan
to complete the task.
3. Then use behavioral rehearsal to build skills or spot
potential problems in carrying out the plan.
4. Role-play another behavioral rehearsal exercise.
Problem Solving
When people have difficulties solving their problems, it
may be partly due to either a performance deficit or a skill
deficit. Those with performance deficits possess adequate
problem-solving skills but—due to depression, anxiety,
extreme stress, or feelings of helplessness—have difficulty
accessing and utilizing those skills. In contrast, people
with skill deficits may be unable to analyze the nature of a
problem and cannot seem to come up with reasonable ideas to
solve it. Individuals with skill deficits often have had
trouble solving problems in many different areas of their
lives or have repeatedly chosen solutions that have failed or
made matters worse. People with performance deficits can be
helped by identifying and modifying, whenever possible, the
factors that keep them from using their existing skills.
However, patients with skill deficits may require basic
training in problem-resolution methods.
Working With Problem-Solving Performance Deficits
Some of the more common factors that interfere with
effective problem solving are listed in Table 6–3. This list
includes obstacles that may be associated with the symptoms
of a mental or physical illness. For example, depression
often impairs concentration and interferes with the cognitive
functioning needed to solve problems. Other roadblocks occur
when patients do not have the resources to properly address
their problems (e.g., financial, intellectual, or physical
limitations) or when they search for ideal or perfect
solutions when such standards are not attainable.
Table 6–3. Obstacles to effective problem solving
Cognitive impairment Poor concentration, slowed thinking, impaired
decision making
Emotional overload Feeling overwhelmed, dysphoric, anxious
Cognitive
distortions
Negative automatic thoughts, cognitive errors
(e.g., catastrophizing, all-or-nothing thinking,
magnification), hopelessness, self-criticism
Avoidance Procrastination, forgetfulness
Social factors Contradictory advice from others, criticism, lack
of support
Practical problems Insufficient time, limited resources, problem
being beyond control
Strategy factors Trying to find the perfect solution, looking for
one overall solution that will solve several
related problems
Cognitive Impairment
When reduced attention span and impaired concentration keep
a person from being able to focus on a problem, stimulus
control measures may be needed. Stimulus control procedures
involve arranging the physical environment so that stimuli
that might interfere with accomplishing a goal are limited or
avoided, while environmental factors that can facilitate goal
attainment are identified and promoted. If concentration is a
problem, environmental noise and confusion can distract the
person from a task, whereas peace and quiet can facilitate
completion of the task.
Case Example
Jonathan was so concerned that he would not be able to
pay all his bills that he was losing sleep, was
distracted at work by worries about his finances, and
was experiencing frequent headaches. He needed to solve
the problem by figuring out what bills needed to be
paid, which ones could be delayed, when they were due,
and the total amount that he owed. He had been working
on his bills while sitting at the kitchen table after
dinner, but he had not been able to concentrate well
enough to get the job done. When his therapist asked
what was happening around him while he tried to pay
bills, Jonathan described a noisy dining room table with
the dinner dishes being cleared by his wife. The
television was on, and his children were watching a
comedy and laughing hysterically. Although he wished
they would be quiet, he knew they were just kids, and
the sound of their laughter did him some good. The
therapist concluded that Jonathan’s environment was not
conducive to concentration and problem solving.
Jonathan needed a place to work that was free of
extraneous visual and auditory stimuli. He needed a
physical space with enough room to sort through his
bills; the tools to accomplish the task; and enough time
and energy to complete the task. These conditions were
hard to come by during the workweek because his house
was small, there were no quiet places to work on the
bills, and he was always tired at the end of the day.
After the therapist explained the principles of stimulus
control, Jonathan concluded that he needed to set aside
time early on Saturday morning to pay his bills. He
chose a time before the children would be awake and
before his wife would start to make breakfast.
Emotional Overload
Efforts to diminish the intensity of emotion can also
facilitate problem solving. Cognitive restructuring methods
described in the next section, “Cognitive Distortions,” are
among the primary problem-solving techniques used to reduce
distracting or painful emotions. A variety of other ideas can
be tried, such as relaxation exercises, prayer, meditation,
listening to music, physical exercise, massage, yoga, or
self-care behaviors that induce a temporary feeling of well-
being. These might include going for a walk, taking a warm
bath, eating a favorite food, or sitting in a garden. The
goal is to reduce tension—not to encourage avoidance of the
task. When the person feels calmer, he can begin to tackle
the problem. If he becomes overwhelmed again, a brief break
should be taken to reduce tension.
Cognitive Distortions
The key to using cognitive restructuring methods (see
Chapter 5, “Working With Automatic Thoughts”) for problem
solving is teaching patients how to carry the lessons of
therapy into real-life situations. After learning in
treatment sessions how to recognize negative automatic
thoughts and how to correct cognitive distortions, patients
can start to apply this knowledge toward conceptualizing and
coping with their environmental problems. A good illustration
of the usefulness of cognitive restructuring is the
application of methods for spotting and correcting cognitive
errors. Patients with depression may magnify the seriousness
of their problems, minimize their resources or strengths for
coping with the difficulty, take excessive blame for the
situation (i.e., personalization), and give global meaning to
a problem when it can have circumscribed significance. If the
person can recognize and revise these cognitive errors, he
will be able to develop a clearer picture of the challenges
he faces and the opportunities he has to solve the problem.
Avoidance
Techniques described elsewhere in this chapter (see
“Activity Scheduling” and “Graded Task Assignments”
above) can be used effectively to help people overcome
avoidance. In Chapter 7, “Behavioral Methods II: Reducing
Anxiety and Breaking Patterns of Avoidance,” we discuss
other behavioral methods that can help patients cope with
avoidance problems associated with anxiety disorders. All of
these behavioral methods involve organizing a plan that is
systematic, that overcomes helplessness or paralyzing fear,
and that utilizes gradual or stepwise methods of taking
action.
Social Factors
When people seek out advice from significant others, they
may receive a variety of suggestions that have the potential
of being helpful. However, advice also can be conflicting,
ineffective, or harmful. To help the patient sort out the
advice received, you can recommend that he analyze the pros
and cons of each suggestion made by others, as well as any
ideas that he has come up with himself. Craft a solution that
offers the most advantages and the fewest disadvantages. The
potential for disappointing others by not taking their advice
can create a new problem for the indecisive patient with low
self-esteem. Therefore, you may need to coach the patient in
skills for communicating effectively with these people.
Some of the most difficult barriers to problem solving are
1) lack of social support; 2) criticism and disparagement
from family members, friends, or others; and 3) active
efforts of other people to block problem resolution. Examples
of the latter would be a spouse in a divorce case who refuses
mediation and appears determined to cause the most distress
possible to the patient; a child who continues to use illicit
drugs despite intense efforts by the patient to help him get
treatment; and a boss who is extremely critical and is
unwilling to give the patient any constructive ideas for
meeting his expectations. Some of these types of problems
cannot be solved easily, if at all. Therefore, the strategy
should include a realistic assessment of the chances of any
change occurring, the resources the patient may have to
respond to the challenge, and alternative ideas that may not
have been tried previously. Advice from an expert may be
needed. The patient also may benefit from reading books,
viewing videos, attending support groups, consulting a
counselor in an employee assistance program, or using other
methods to get ideas on how to manage the situation.
Practical Problems
When functioning has declined during a lengthy episode of
depression, it is not unusual to find that the patient has
developed significant practical problems, especially when
symptoms have been severe enough to interfere with her
ability to sustain employment. Financial difficulties can
quickly mount. Medical problems can be neglected due to lack
of health insurance. Housing may be in jeopardy because of an
inability to continue making rent or mortgage payments. The
desperation communicated by patients in these situations can
be disheartening for therapists. If your cognitions begin to
echo the patient’s hopelessness, you can lose your ability
to be objective and creative with problem solving. Therefore,
when faced with a patient with limited resources to solve his
problems, it is important to process your own negative
automatic thoughts about the bleakness of the situation.
If you can retain a reasonable degree of optimism that
solutions can be found, you will be more likely to help the
patient persevere. Help her brainstorm ideas for facing the
problem. If ideas do not come easily, ask the patient what
she would have done about this same problem at a time in her
life when she was not depressed. Or ask her what a thoughtful
and supportive advisor might recommend. Don’t allow the
patient to discount solutions as quickly as they are
generated. Keep a running list of ideas, and wait until the
brainstorming has been completed to evaluate their potential.
When people are depressed, they often feel alone in their
misery. They forget that there are people in their world who
could provide assistance if they knew there was a need. Most
patients would agree to help others in similar situations. If
solutions considered by the patient do not include asking for
help from family, friends, faith communities, or social
service agencies, encourage her to think about these
possibilities. Embarrassment or pride can keep people from
asking for help. But when times are desperate, the patient
may need to temporarily forgo a self-reliant style of problem
solving.
Strategy Factors
When depressed or anxious, some people discard obvious
solutions because they seem too simple. Or they look for
solutions that are perfectly thought out or are guaranteed to
succeed. Sometimes they look for the magic solution that will
resolve several issues simultaneously.
Case Example
Olivia lost her job and had been looking for a
replacement. She had two children in elementary school.
The three of them lived with her elderly grandmother,
who had recently developed some health problems. Olivia
needed to make enough money to support her children, but
she also needed a job that was close to their school so
that she could get to them in the event of an emergency.
She needed a compassionate boss who would allow her
extra time at lunch to look in on her grandmother.
Olivia did not want to hire a home health aide to assist
her grandmother, and she preferred to put her children
in an after-school program rather than in private day
care. A job near the school would make it possible for
her to meet her children at the time the program closed.
The children’s father finished work earlier in the day,
but Olivia did not trust him to pick them up on time.
Olivia had marketable skills and could find a job in the
larger city a little farther from her home. She could
ask her sister to help with the grandmother rather than
take on the full responsibility for her care, but she
felt obligated to do it herself because her grandmother
had been so helpful to her in times of need. Thinking
about how to make all the pieces come together exhausted
Olivia. As a result, she gave up reading the want ads
and immersed herself in doing household chores.
The answer to a dilemma like Olivia’s is to help her
change problem-solving strategies. Instead of trying to find
one large solution, work with her to sort out the problems
and find a solution that covers as many areas as possible.
Draw out her underlying problem-solving skills, identify key
resources and supports, and coach her on ways of simplifying
the plan or taking it one step at a time.
Working With Deficits in Problem-Solving Skills
Problem-solving skills are usually learned during childhood
and refined during early adulthood when an individual is
grappling with life transitions and psychosocial stressors.
If good role models were available, the person probably
learned by watching these people systematically work through
problems and generate solutions. If the patient had early
life experiences in which she was able to solve problems
effectively, she may have developed the self-confidence and
competence needed to take on future difficulties.
Unfortunately, patients may not have acquired effective
problem-solving skills—perhaps because they had ineffective
role models, they were protected by parents who solved
problems for them, or they were too depressed when they were
growing up to fully develop these skills. When the patient
has had limited experience in effectively conceptualizing and
managing problems, CBT can be used to teach basic skills for
problem resolution.
One useful way of helping patients gain these skills is to
model problem-solving strategies in treatment sessions. For
example, the steps listed in Table 6–4 might be used to
assist patients with organizing a plan to tackle one of the
difficulties on their problem list. The suggested structure
helps patients organize their thoughts, approach the problem
in an objective fashion, and see the process through to
completion.
Table 6–4. Problem-solving steps
1. Slow down and sort it out.
2. Pick a target.
3. Clearly define the problem.
4. Generate or brainstorm potential solutions.
5. Select the most reasonable solution.
6. Implement the plan.
7. Evaluate the outcome and repeat the steps if needed.
1. Slow down and sort it out. When patients describe their
psychosocial difficulties in treatment sessions, they may
jump from topic to topic. As they describe one problem,
another comes to mind. Without realizing it, they present
a disjointed list of issues, all of which may seem equally
pressing and stressful. They may see links between the
problems and layers of complexity that combine the facts
of the situation, the people involved, the deeper meanings
behind them, and implications for the future. When
problems are reported in this fashion, the notion of
resolving these difficulties can seem distant or hopeless.
The first order of business is to slow down the process
by defining the number and magnitude of problems and the
urgency of resolving them. You can ask the patient to keep
a written list of problems in his treatment notebook.
After the patient is finished recording the problems, ask
him to summarize by reading back the list. Empathize with
him about how distressing it must be to face so many
challenges at one time. Then go on with the next steps in
the problem-solving process.
2. Pick a target. Teach the patient how to organize the list
by prioritizing problems. For example, ask him to cross
off the list any problem that has already been resolved or
is currently dormant. Next ask the patient to eliminate
items over which he has no control or problems that belong
to others and cannot be resolved by him. Help the patient
to separate the remaining items into difficulties that
must be addressed in the near future and ones whose
resolution could be delayed for some time. Then ask the
patient to consider the most pressing problems and place
them in order of priority based on importance or urgency.
The final part of this step is to select one item from the
top two or three as the beginning target for therapy.
3. Clearly define the problem. If problems can be stated in
clear terms, patients may be more likely to generate
specific solutions. You can assist patients with defining
problems accurately by teaching them the principles of
goal setting and agenda setting described in Chapter 4,
“Structuring and Educating.” It also may be helpful to
ask questions that help patients sharpen their
definitions. Examples of these types of questions would be
“How could you define this problem so that you would know
if you were making progress to cope with it?” “How could
you state this problem in just a few words so that other
people would know exactly what you are facing?” and
“There seem to be lots of different issues involved in
this problem. How could you define the problem so that you
can zero in on the central issue?”
4. Generate potential solutions. There are usually many
different ways to solve any given problem. People
sometimes lock onto the first solution that comes to mind
and become convinced that it is the only way to cope.
However, their selected solution may not be practical,
effective, or possible to implement. Finding it difficult
to change direction, they may flounder or completely give
up on attempting to resolve the problem. Try to help the
patient learn to be creative in looking for solutions. For
example, use the brainstorming technique or ask Socratic
questions that stimulate creativity. Patients might
consider ideas such as a) utilizing the assistance of
others; b) doing research by reading, checking the
Internet, or searching for community resources; c)
delaying implementation of the plan; and d) considering
not solving the problem at all but learning to live with
it. Adding your own suggestions to the list also may help,
but only after the patient has come up with a number of
possibilities.
5. Select the most reasonable solution. Help the patient
eliminate from the list any solutions that the patient
concludes are unrealistic, are not likely to be useful,
cannot be easily implemented, or could cause more problems
than they solve. Ask the patient to pick the solution that
she thinks is most likely to succeed and that she is
willing to implement. Sometimes patients will make a
choice that in your best judgment will fail. Instead of
discouraging the patient by telling her your opinion, help
her choose one or two other possibilities and then
evaluate the advantages and disadvantages of each. As the
solutions are compared, the most appropriate choice
usually becomes evident. Retain the original list of
options in case they are needed at a later date.
6. Implement the plan. Once a solution has been selected,
increase the chances of success by having the patient
select a day and time to try out her plan. Role-play or
rehearsal methods can be used to coach patients on
problem-solving skills. Troubleshoot by inquiring about
circumstances that could interfere with success, and
develop a plan for coping if these problems should occur.
7. Evaluate the outcome and repeat the steps if needed.
Despite great planning, solutions will sometimes fail.
There may be unforeseen circumstances or elements of the
problem that were not fully considered. When there are
difficulties in carrying out a plan, help patients
evaluate their automatic thoughts about their efforts to
solve the problem, and assist them with correcting any
distortions. In addition, review the manner in which the
solution was implemented, to determine whether further
skills training may be required. Revise the plan if
necessary, and try again.
Occasionally, some therapists may assist patients by using
problem-solving themselves during the session. Although doing
so often results in an effective or reasonable solution to
the patient’s problem, it is ineffective for teaching or
coaching patients to learn and use problem-solving skills on
their own. Therapists should help patients to learn and apply
effective problem-solving skills so that they can apply these
skills in the future and not just for resolving the current
problem.
Summary
When patients have problems with low mood or lack of
interest associated with reduced activity levels, low energy,
and poor task completion, behavioral methods can help restore
healthy functioning. The easiest technique to implement is a
behavioral action plan—a simple exercise in which the
therapist and patient choose one or two concrete actions that
appear to be immediately doable and are likely to improve
mood or self-esteem. Activity scheduling, a more systematic
method of recording and shaping behavior, is often quite
useful when patients are experiencing moderate to severe
reductions in energy and interest. Another behavioral
technique, GTA, can help patients organize a step-by-step
plan to manage difficult or challenging tasks or to reverse
patterns of procrastination and avoidance.
Behavioral rehearsal is commonly used in CBT to help
patients develop action plans, build skills, and spot
potential roadblocks in advance. This technique involves
practicing behavioral methods in treatment sessions and then
carrying out the plan for homework. Problem solving is
another key behavioral method for helping patients cope with
their stressors. Although some patients have good basic
problem-solving skills and only need help in overcoming
obstacles to using these strengths, others may need to be
educated on the principles of effective problem solving. The
behavioral methods described in this chapter can have a
positive impact on a patient’s activity level, mood,
effectiveness in managing challenges, and hope for the
future.
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Psychol 50:363–380, 1982
Wright JH, Thase ME, Beck AT, et al (eds): Cognitive Therapy With
Inpatients: Developing a Cognitive Milieu. New York, Guilford, 1993
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