Management skills
Jain 99
Workshop9-Trainingskillspreparation.pptxWorkshop 9: Part 1 Developing an effective training plan
Presentation by
w/c 19 Nov 18
Aims of the workshop
Design a training plan
Draft training aim and objectives
Selecting appropriate training methods
Evaluating training
Exercise 1: Effective training
Consider a training event that you recently attended:
Was it effective?
Why was it effective / ineffective?
How could it have been improved?
Discuss your views in a small group.
What makes a good training session?
Knowing and involving your audience
Having good objectives - plan
Enabling interaction between participants and trainer
Use different learning methods and tools to cater for different learning styles
Assessment and Evaluation
Training Plan
Do not include trainer name – for blind marking purposes
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Training Plan
Identifying Training Topic
Consider the following when selecting your training topic:
Participants’ needs and interests
Your skills and strengths
Some topics from previous years:
Yoga / Meditation
How to make Christmas cards?
Basic language training
Playing Card Tricks
Writing Training Aim and Objectives
When you plan a training session you need to decide the:
Aims - general, broad statements
e.g. the training aims to develop……
Objectives – more precise and specific than aims and are intended to be measurable (SMART)
e.g. list the types of …
Think carefully - what you want your audience to achieve at the end of the session?
Writing Training Aim and Objectives
Writing Training Aim and Objectives
Exercise 2
At your company a new security system been introduced. All staff will now have a passcode to enter when they come into the office, they have to shut the door behind them, can’t allow other employees in etc. There are also strict rules about not allowing visitors into the building and if you do have a visitor you have to get it approved in advance by a manager and complete the necessary form.
You have been asked to train all of your team in relation to the new security policy.
In groups of 3 or 4 please draft:
Aim of the training
3 objectives
Selecting Training Method (Activity)
Considerations for selecting activities:
How well does the activity assist with accomplishing the learning objectives?
How much time does the activity take? Is the time investment worth the amount of learning that will occur?
Will it be stimulating and interesting for participants?
Is the activity appropriate for the size of the group?
Think Variety! Try to include different activities while designing the training
Selecting Training Method (Activity)
Different types of learning require different training methods. Match the strategy to the learning objectives.
| Knowledge | Skills | Attitude |
| Lectures | Case Studies | Role plays |
| Reading | Demonstration | Debates/Discussion |
| Audio Tapes | Exercises | Self-reflection |
| E-learning | Videos | Structured games |
| Worksheets |
Selecting Training Method (Activity)
Exercise 3
Imagine you are the training manger of a hotel that will open next year. Your GM asks you to develop a training program that aims to boost the team spirit of the newly formed Executive Committee Members.
In groups, discuss the situation and suggest 3 training methods that suit the training theme described above.
Hint: this is attitude, not skills nor knowledge training
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Anticipating Challenges
Try to anticipate any challenges you might face during delivery of each training activity
This will help you develop a strategy to overcome the challenges and deliver an effective training
Exercise 4
In pairs list at least 3 challenges you might face during training delivery
Anticipating Challenges
Some examples:
Participants’ engagement
Staying on the topic
Equipment problems
To overcome any problems
Have a backup plan
Follow a specific process
Be Positive!
Evaluation
How to assess change in participants’ knowledge, skills or behaviour?
Consider:
What to evaluate?
Skill, knowledge or behaviour
When to evaluate?
During or after the training
How to evaluate?
Quiz, discussion, Survey, Interview, Job performance
Planning your training session…
10-15 minute training sessions and 5 minutes feedback
Individual (or in pairs)
Tentative topic
Group A or Group B
Required Resources
Please bring your completed Training Plan with you to your practical workshop. Feedback from your group will help you further develop the plan before submission on 12 December.
Assessment Criteria for Training Plan
Identification of training aims and objectives
Explanation of reason for selecting activity
Analysis of challenges
Quality of writing, expression and presentation
Part 2: Preparation for week 10 guest lecture
‘Ask the HR expert’ - guest lectures
Three guest HRM professionals will share their experiences of interviewing, performance reviews, negotiations and delivering & evaluating training and much more…..
Monday 26 November 12-1pm in 6X269
Tuesday 27 November 4-5pm in 2X112
Thursday 29 November 1-2pm in 2X242 and 3-4pm in 2B025
An opportunity for you to ask questions, e.g. what makes a graduate candidate stand out from other applicants, recruitment interviews, CVs, advice about your Continuing Professional development etc.
In groups of 2 or 3 please write at least ONE question that could be asked to the panel at the guest lecture… and upload onto padlet :
https://padlet.com/sarah3_weller/asktheHRexpert
Once linked to the padlet page, student’s should put their name and cohort (BIM/MET/Global/ Business & Law) in the TITLE of their post
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