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Workshop 6: PICK Charts

The tools practiced in this workshop are:

· Benchmarking

· PICK charts

Situation:

Consider that you are on a project team working on the problem increasing rate of childhood illiteracy. In the Improve phase of your Lean Six Sigma project, you need to identify methods for solving this problem. So, you decide to do some benchmarking and investigate what other states, etc., have done to solve this problem. Then, you will use a PICK chart to determine the idea(s)/solution(s) you will implement to decrease childhood illiteracy.

Instructions:

Use information from the slides and recorded lectures for this week in Improve Phase – Lessons 2-4 to assist you with the activities that follow. Be sure to follow the “best practices” for each tool you use in this workshop.

Benchmark: Please consider using the following resources to investigate what other cities, etc. have done to solve the problem:

· Ask subject matter experts (that you may already know or can get in contact with)

· Search for information using Google Scholar ( http://scholar.google.com/), Google Books ( http://books.google.com/), ASQ’s online resources ( http://asq.org/knowledge-center/search/), or through the UH Library ( http://guides.lib.uh.edu/tels4342 - note, this is available for UH students only)

After you have identified a list of ideas/potential solutions from Benchmarking to solve the problem, proceed with using a PICK chart to select the best ideas.

1.

2. From the Benchmarking you did, list your ideas/potential solutions to the problem in the scenario based on your benchmarking activities, labeling each with a unique identifier 1,2,3, etc.): You must have a minimum of 20 ideas. Cite all sources from the benchmarking activity.

3. Create a PICK chart that depicts the evaluation of each of your ideas/potential solutions: Note: Simply double click on the “text box” below to enter the unique identifier of one of your ideas/potential solutions, and then move it to the appropriate place in the chart based on the scales provided. This can be copied and pasted into the chart to show the unique identifiers for each of your ideas/potential solutions listed in Activity #1 of this Workshop.

Implement

Possible

Kill

Challenge

1

2

4. Based on the PICK chart you created for Activity #2 of this Workshop, what ideas/solutions are: Type both the Number AND Idea text for each idea.

a. Possible – ideas for “plan B”:

b. Implement – ideas to implement now:

c. Challenge – ideas to change/modify:

d. Kill – ideas to abandon:

5. Which idea could you change in the Challenge quadrant? How would you change it?

6. What is the purpose of changing an idea in the Challenge quadrant?

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