WRITING A 2 PAGE ESSAY ABOUT STATEMENT OF LEARNING
Work Related Stress (WRS)
By Synergy Group
Pelin Kaya, Jessica Azurdia, Bijaya Pudasaini, Mohammed Shedly Louati
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Introduction : what is work related Stress?
Work Related Stress (WRS) refers to when a person perceives the work environment in such a way that his or her reaction involves feelings of an inability to cope.
Characteristics Of Stress
3 Things:
Being Stressed is a “ State ”
When we are Stressed
Under the influence of Stress
Being Stressed is a “ State ”
Being Anxious
Being Tired
Irritable because of too much work or pressure
When we are Stressed
Indeed, stress symptoms can affect your body, your thoughts and feelings, and your behavior.
Under the Influence of Stress
Feel threatened
Behave in very aggressive ways
React to the same issue in quite calm ways
Causes of stress
Organization structure
Career development
Poor working environment
Conflict between work life
Poor communication and support
Facilities
B
Effects of stress
Prevention of stress
Reduce workload
Work life balance
Recognition at work
Job security
Job control
Support to worker
Physical environment
Reduce workload
Allocating work among employee
Creating good teamwork
Observing the works
Work life balance
Providing flexible hours
Avoiding excessively long working hours
Arranged work schedule
Provide short break during shift
Recognition at Work
Praising good work
Establishing a clear policy
Listening carefully to suggestion
Establishing a system to reward
Letting them what is unsatisfactory and helping them to corrected
Listening carefully to their suggestion
Job Security
Increasing possibility of stable employment
Include clear employment status
Fair and equal payment of wages and benefits
Job Control
Participating employee in decision making
Encouraging employee to share ideas regarding their work
Support to workers
Providing supportive environment
Listening to employee opinion and complaints about workplace
Team Support for one another
Support to Worker Continue…
Social activities and recreational activities
Support need to be provided when they face problem in completing the work
Provide different option
Physical Environment
Eliminating hazards at the workplace
Providing comfortable working environment
Employee Awareness
Stress Management
Prevention
Management
Minimizations
P
How to Approach WRS Systematically
Primary Interventions:
This approach looks at the issue of stress ‘at source, in order to prevent it occurring
Secondary Interventions:
This approach focuses on the employee throughout his or her period with the organization
Tertiary Interventions:
Provision of counselling and employee assistance programmers (EAPs)
How to Approach WRS Systematically
Identify the hazards (causes of stress)
Assess the risks
Eliminate the risks
Contain the risks
Protect from the risks
Monitor the risks
These Steps are as Follows
Examples of control strategies includes:
Redesigning some aspect of the work environment
Redesigning the task itself in some way
Providing support at various levels
Providing balanced feedback on performance
How to Approach WRS Systematically
The areas surveyed are:
Demands
Control
Support
Work Positive – Risk Assessment Tool for WRS
The areas surveyed are:
Relationships
Roles
Change
Work Positive – Risk Assessment Tool for WRS
Employer Role
Boss / Manager / Director
Role of the employer is to be responsible for health and safety management
J
Supportive Manager
Be goal setting
Coach
Monitors
Keeps tabs and gives positive reinforcement
Acknowledges and Rewards good performance
Employers Responsibility
Treat staff equally
Recognize and deal with sensitivity
Be mindful of cultural differences
Do not let personal view influence work ethic
Clear work structure
Review need for staff skill development
Training and support meet deadlines
Techniques to Prevent Stress
Show that employer takes stress seriously
Make it easy for your staff to discuss stress
Avoid judgmental language
Be objective not subjective
Approach the matter in a way that deals with behavior not personality
Be understanding towards people who open up on being too much pressure
Ensure staff has skills and training and resources so they know what to do
Make sure people are treated fairly
Assure employee there is no tolerance for bullying , sexual harassment or any violence of any kind
Options of Decrease
Involve the employees in decisions
If necessary encourage them to see a doctor
If appropriate move staff members
If a period of sick time Is needed and taken keep in touch with employee and its clinician
Try to be flexible
Keep in Mind
Before you act think about implications
Keep in mind how this puts others under stress
Will it be considered discrimination
Getting rid of an employee is not the easy way out
If you are unfair and dismiss they can retaliate, and claim unfair dismissal
Tips for Employer
Don’t be afraid to express thoughts, concerns and feelings but do not throw your stress on your staff
Be approachable
Address the issue clearly
In a timely matter
Be honest
And focus on the objective
Manager Assistant Program
Staff implement behavior and work performance
Interpersonal Conflict
Troubled staff members
Assist employee not coping with changes
Difficulties with team functions
Services will decide: appropriate action, Ensure HR policy, employer can also reach out to senior personal consultant for organizational and policy advice
Employees Responsibility
Have knowledge in your human resource department
Understand what WRS
Prevented and managed
Raise awareness for your team
Be aware of your companies policy's and procedures on the issue
Employees should be able to adapt and be able to cope with any reasonable pressure
Be knowledgeable of your rights
Do not be afraid to speak
Bring any issues to the attention of your team leader/ supervisor
Do not tolerate anything that causes you stress, harm or to feel uncomfortable at work
Reach out to outside sources if needed, example: therapy, counseling, doctors
Sources Lower WRS
Stress management training
Addressing the WRS
Employee Assistant program
Managers Assistant program
Problems that Can Lead to Stress
Cultural blame when things go wrong / lack of communication
Expectations that people will work long hours or take work home with them
In this case managers can : provide its employees the chance to input their ideas in organizing their own job
Introduce clear business objectives
Be approachable – create an atmosphere where people feel its ok to talk to you
Avoid asking people to do more then they can- keep a good understand Ent for work-life balance
Conclusion
Stop Stressing, Start Living
Reference Page
http://www.hse.gov.uk/stress/furtheradvice/responsible.htm
https://mycc.cambridgecollege.edu/ICS/icsfs/Reducing_Work_Related_Stress___Guide_for_Managers.pdf?target=8e5cf434-e5d0-4a1e-91cf-c4f9ea715334
http://www.ilo.org/wcmsp5/groups/public/@dgreports/@dcomm/@publ/documents/publication/wcms_168053.pdf