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Summary of Results - Clark Healthy Workplace Inventory

My Clark Healthy Workplace Inventory score was 42. These assessment results showed that the current workplace is unhealthy. From my observation, the numerous changes and a significant shortage of nursing staff in the workplace are the main courses of incivility in the organization. These two issues have impacted communication effectiveness between all the main stakeholders in the organization, such as patients. Staff and management are leading to incivility.

Identify two things that surprised you about the results. Also, identify one idea you believed before conducting the Assessment that was confirmed.

I always rated my workplace as mildly unhealthy, and thus, the Assessment's results surprised me because it rated the workplace as somehow very unhealthy. Secondly, all my answers to the Assessment questions were, to a certain degree, true and, again, completely untrue. This surprised me because some of the things that I thought represented a healthy workplace were not. After conducting the Assessment, my idea that my organization lacked a well-established communication strategy was confirmed. My workplace truly lacks the much-needed communication between its staff, management, and patients, which impacts its performance.

What do the Assessment results suggest about the health and civility of your workplace?

The assessment results suggest that my workplace is very unhealthy and incivility somewhat dominates. This has led to a breakdown in communication, hostility, and insubordination that has created a toxic environment that is not conducive, leading to high employee turnover rates.

Briefly describe the theory or concept presented in the article(s) you selected.

Explain how the theory or concept presented in the article(s) relates to your Work Environment Assessment results.

Skilled communication and authentic leadership in the workplace are the two concepts that resonate well with the article I have selected. The study by Griffin and Clark (2015) showed that incivility and hostility in an organization create a toxic and oppressive environment in the workplace that causes a breakdown in communication between the stakeholders. Lack of effective communication in the workplace leads to confusion and insubordination, reflecting the authenticity of the organization's leadership. For instance, the leadership may favor and defend some personnel, such as clinicians leaving others, such as nurses, frustrated and unsatisfied, which impacts the quality of care given to the patients.

Explain how your organization could apply the theory highlighted in your selected article(s) to improve organizational health and/or create stronger work teams. Be specific and provide examples.

The organization can greatly benefit from implementing skilled communication strategies and authentic leadership throughout the workplace. Through effective communication between all the stakeholders in the organization, collaboration, cooperation, and teamwork will be improved, leading to an improvement in the quality of care provided to the patients (Iszatt‐White, & Kempster, 2019). Authentic leadership will also be improved, leading to the promotion of the organization's vision and mission. Authentic and strong leadership will allow the management to effectively lead the organization to success. The organization can improve communication by training employees on important communication skills and setting up effective communication channels that employees can easily use to communicate with others. The organization can promote authentic leadership by introducing workshop training and a leadership program that help promote good leadership skills such as trustworthiness, accountability, and civility (Conner Black, 2019).

General Notes/Comments