Organizational Communication Checklist
Amenda@05
work____.docxProduce a brief summary of what you have learned regarding how to conduct “crucial conversations” in your organizational context. Create your list using categories from the Crucial Conversations book – citing specific page numbers where appropriate. Include at least eight “do’s and don’ts” of communication utilizing the following framework.
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Why Practice These Principles |
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Example: Be direct and clear in communicating what I desire, think, and feel – even when I am tempted to do otherwise. |
Attack a person, avoid a person or problem, or fail to express myself openly and honestly. |
One of the hallmarks of effective leadership is clear, assertive communication – even when it is uncomfortable. Attacking, avoiding, or shutting down only worsens or postpones a problem. |
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etc. |
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