PowerPoint due in 16hrs
Running head: IMPROVING THE IT DEPARTMENT 1
IMPROVING THE IT DEPARTMENT 4
Improving the IT Department
Student’s Name
Institutional Affiliation
Improving IT Department
|
Recommended Action |
Expected Results |
Grade |
|
Training IT personnel |
Motivation |
90 |
|
Workshops and Seminars |
Improved Expertise |
80 |
|
Setting department goals |
Yearly objectives accomplished |
95 |
|
Strategies to attain goals |
Achieving department mission |
89 |
After investigating the IT department, there are two major challenges I observed and I have recommended the best action plans. The first challenge is lack of expertise in the IT department. IT is becoming complex and brings new concepts and concepts like Artificial Intelligence, Cloud Security, among other that needs to be understood by the current IT department members (Lohrke et al., 2016). The improvement plan is to train the team (Aasi et al., 2016). The in-house personnel need support and frequent training that can involve hiring outside experts. This will enhance experience and motivation towards facing IT issues.
Also, there are many priorities which compel the IT department to leave projects halfway and jump to other more precedence organizational projects (Arkhipova et al., 2016). They are pulled to diverse directions to meet organizational needs. Therefore, the major step should be ensuring that at the beginning of each year, the IT department should be engaged in setting of department goals and outline strategies to achieve them.
Email to Employees
From: CEO
To: IT Department Team
RE: Implementing the Action Plan
Based on the recent departmental assessments, there are many challenges that were identified to be affecting the department. Achieving the company goals is significant for departmental practice, a reason why the management has decided to implement the following action plans.
a). Three-month training for IT personnel
b). Workshops and seminars
c). Establishing the department’s yearly mission
These steps are aimed towards ensuring efficiency within the department and improving performance. Also, the assessment recognizes the contribution of the department to the latest organizational success. Importantly, outside experts will be involved in the implementation processes and the management hopes for success.
References
Lohrke, F. T., Frownfelter-Lohrke, C., & Ketchen Jr, D. J. (2016). The role of information technology systems in the performance of mergers and acquisitions. Business Horizons, 59(1), 7-12.
Aasi, P., Rusu, L., & Han, S. (2016). The influence of organizational culture on IT governance performance: Case of the IT department in a large Swedish company. In 2016 49th Hawaii International Conference on System Sciences (HICSS)(pp. 5157-5166). IEEE.
Arkhipova, D., Vaia, G., DeLone, W., & Braghin, C. (2016). IT governance in the digital era. Department of Management, Università Ca'Foscari Venezia Working Paper, (2016/12).