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Wk6Lashonda.docx

Running head: IMPROVING THE IT DEPARTMENT 1

IMPROVING THE IT DEPARTMENT 4

Improving the IT Department

Student’s Name

Institutional Affiliation

Improving IT Department

Recommended Action

Expected Results

Grade

Training IT personnel

Motivation

90

Workshops and Seminars

Improved Expertise

80

Setting department goals

Yearly objectives accomplished

95

Strategies to attain goals

Achieving department mission

89

After investigating the IT department, there are two major challenges I observed and I have recommended the best action plans. The first challenge is lack of expertise in the IT department. IT is becoming complex and brings new concepts and concepts like Artificial Intelligence, Cloud Security, among other that needs to be understood by the current IT department members (Lohrke et al., 2016). The improvement plan is to train the team (Aasi et al., 2016). The in-house personnel need support and frequent training that can involve hiring outside experts. This will enhance experience and motivation towards facing IT issues.

Also, there are many priorities which compel the IT department to leave projects halfway and jump to other more precedence organizational projects (Arkhipova et al., 2016). They are pulled to diverse directions to meet organizational needs. Therefore, the major step should be ensuring that at the beginning of each year, the IT department should be engaged in setting of department goals and outline strategies to achieve them.

Email to Employees

From: CEO

To: IT Department Team

RE: Implementing the Action Plan

Based on the recent departmental assessments, there are many challenges that were identified to be affecting the department. Achieving the company goals is significant for departmental practice, a reason why the management has decided to implement the following action plans.

a). Three-month training for IT personnel

b). Workshops and seminars

c). Establishing the department’s yearly mission

These steps are aimed towards ensuring efficiency within the department and improving performance. Also, the assessment recognizes the contribution of the department to the latest organizational success. Importantly, outside experts will be involved in the implementation processes and the management hopes for success.

References

Lohrke, F. T., Frownfelter-Lohrke, C., & Ketchen Jr, D. J. (2016). The role of information technology systems in the performance of mergers and acquisitions. Business Horizons59(1), 7-12.

Aasi, P., Rusu, L., & Han, S. (2016). The influence of organizational culture on IT governance performance: Case of the IT department in a large Swedish company. In 2016 49th Hawaii International Conference on System Sciences (HICSS)(pp. 5157-5166). IEEE.

Arkhipova, D., Vaia, G., DeLone, W., & Braghin, C. (2016). IT governance in the digital era. Department of Management, Università Ca'Foscari Venezia Working Paper, (2016/12).