Strategic Recommendation Memo

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Wk5LearningOrganizationsandValueCreation.docx

MGT/576 v1

Learning Organizations

MGT/576 v1

Page 2 of 2

Learning Organizations and Value Creation

Review the 6 key elements of a learning organization (Ch. 11 of Strategic Management, by Dess).

Complete the table below. Evaluate the extent to which the company you’ve selected to assess in this course epitomizes each of the 6 elements. 

 

Justify your determination with examples. 

Learning Organization Element

Extent to which the company epitomizes this element 

Provide a sentence justifying your determination

High 

Medium 

Low 

Example

x

[This] is why I believe it is medium.

Inspiring and motivating people with a mission or purpose 

X

This is because of the many years its customers have been satisfied with using their machinery. Caterpillar has a mission which guides its operations by telling people its purpose, their current standing and where it needs to be in the future.

Developing leaders 

X

The business success over the years can be driven by the company’s consistent investment on developing their leaders. Caterpillar has enhanced leadership through diverse experience. Growth and skill development have been the important components to Caterpillar’s legacy of excellence and innovation.

Empowering employees 

X

Caterpillar empowers its employees by building a career through development and drive. The company has provided a lot of opportunities for its employees to move from various locations and promote more internally. Caterpillar has been a frontrunner in promoting diversity, why it highlighted all the women that helped build it.

Accumulating and sharing internal knowledge 

X

Internal company information is kept confidential however, it is shared internally through seminars, company meetings and communication platforms to keep the transparency among all employees.

Gathering and integrating external information 

X

Caterpillar uses various technologies and tools which they utilize to gather external information and is stored in their software systems. Such information is being used in forecasting and marketing strategies.

Challenging the status quo and enabling creativity 

X

Through the efficient and lasting equipment, the creativity and status quo prove extremely high. The business environment in Caterpillar is changing and remote collaboration has been enabled to help creativity by sharing knowledge and expertise.

Recommend at least 1 step the organization's leaders could take to enhance 1 of the elements and explain how that could help the organization create more value.

Team building and monthly engagement activities

These activities will spark motivation and engagement at workplace and bring many knowledge holders together. The leaders can divide the activities which allow to have an opportunity to get some facetime with the employees which improves employee relations which is a vital part on successful leadership.,

Mentoring, progression training and 1:1s

These types of platforms involve transfer of knowledge directly from the knowledge holder directly either through in-person tutoring, company-wide training sessions, online chats, or group discussions. This helps in answering of questions more clearly and clarifications can be made if the material is not understood more clearly. This helps in building a more efficient workplace and leading to a faster and better decision-making process in the organization. Moreover, it supports buddy system and teamwork.

References: https://www.caterpillar.com/en/company.html

Copyright 2020 by University of Phoenix. All rights reserved.

Copyright 2019 by University of Phoenix. All rights reserved.