Ikea Boi
King Wave
Wk4IKEADatasilos-week4.docxMGMT-220: Week 4 Topics Explored
IKEA Furniture Production Company
IKEA Furniture Production Company
IKEA Furniture Production Company
Data Silos
Information within an organization context is based on the need to develop a greater understanding on the need to store information and avoid sharing which might compromise the company performances. It is important to ensure that the key measures that are put in place regarding information safety is based on critical understanding on of important data that is utilized within the company from different department. A data silo is a repository of a fixed data that largely remains under the control of one department. Therefore, the department in improving the company productivity mainly uses information within data silo (Lindh & Ekman, 2016).
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Sales Sales includes important information about the company’s sales across all of its products on the market. The company offers variety of products in the market and thus there is need to have a clear understanding on company development. Sales data is collected by sales department and is used to help in understanding important processes within organizational setting. A greater understanding on how to effectively used sales data from different company products create a highly transformed business environment where it is possible to achieve a greater level of organizational success. |
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Expenses Expenses data is important within the company and the Finance departments with an important aim to have a better understanding on the company production process store it. Having a greater success level is based on the need to achieve a higher level of organizational success and thus it is important to achieve greater level of success since it is important to minimize expenses and increase sales. |
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Human resources the human resources data is stored within human resource department and aims at creating a highly integrated organizational environment where it is possible to achieve an improved level of organizational success human resource data include understanding on the number of employees, their responsibilities and well as the evaluation based on the set individual goals.
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Data Silos Opportunity for Improvement
Eliminating silos in this case means that there is need to develop an integral system where all the data captured by the company is stored together with a key focus to improve organizational success. Therefore, data management system would create a greater level of understanding on important company aspects (Lindh & Ekman, 2016).
Business Process Changes Required
Business processes outline important processes within organizational setting where it is possible to achieve a greater level of success. Changing the existing business processes will focus on the company operational strategy, which is rigid, and thus require a significant consideration where it would be possible to understand the existing changes, which would have a direct influence on the company outcomes, which include employee engagement and sales (Ngai & Falkheimer, 2017).
Web 2.0 – The Interactive Internet
Using the Web 2.0 has focused on creating a greater technological influence where it is possible to achieve a greater level of organizational success. Creating a highly interactive environment is aimed at improving user experience. The company has integrated a flexible technology environment where it is possible to achieve a greater level of organizational success through focus on the existing levels of diversity. Customers within the company can describe their preference and have the company develop their products based on their preferences in order to improve high level of organizational success (Subramanian & Wang, 2017).
New Web 2.0 Tool #1
Controlling how information is shared within the organization provides a highly integrated environment where important technological aspects have been integrated with a crucial focus on protect the company information as well as the interactive user interface, which needs to be attractive and easy to use. Therefore, use of robotics will help in the production process without compromising the quality of the products (Ngai & Falkheimer, 2017).
Risks:
Controlling the influence from other sources creates a highly integrated business environment where it is difficult to achieve a greater level of organizational success. Inability to control who is able to access information on the company database is a high risk since the company is at risk of data breach (Lin et al., 2016).
New Web 2.0 Tool #2
Introduction of artificial intelligence driven chat box will help revolutionize the company customer experience. The automated artificial intelligence powered chat bots have effectively been integrated within workplace environment to engage customers through email or text. These chat bots have been strategically designed to adopt to changes in conversation based on a high level of versatility. The integration of this technology in customer relationship management provides a crucial focus where there is need to develop a greater level of understanding where it is possible to maintain customers. When it determines that a lead is read to buy it alerts a human sales representatives thus saving the company a lot of time especially on customers who are doing enquiries (Pang et al., 2017).
Risks:
The maintenance cost of these machines is very high and thus they are susceptible to error especially if the program installed fails.
IS Components (Revisited)
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Hardware |
Software |
Data |
Procedures |
People |
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· Furniture1 · Home decor2
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· Inventory database3 · Supply chain management software4 · …# |
· Sales5 · Expenses6
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· Production7 · Distribution8 · …# |
· Chief operating officer9 · Chief financial officer10 · Operations manager11 · Inventory manager12
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Item |
Type |
Description & Notes |
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1 Furniture |
1Hardware |
The company is mainly engaged in the production of furniture to a wide range of customers. |
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2 Home Decor |
2Hardware |
Home décor produced by the company include decoration material, lighting, cabinets among others |
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3Inventory database |
3Software |
It is tasked with monitory inventory within the company to ensure sufficient production process |
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4 Supply chain management software |
4 Software
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Tasked with the management of company supply chain process to improve company operations. |
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5Sales |
5Data |
Highlights crucial information regarding the company performance across its stores |
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6Expenses |
6Data |
Monitors the company costs |
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7Human resource |
7Data |
Focus on company human resource key data, which can be analyzed to provide a greater understanding on company development. |
References
Lin, E. C. H., Shih, Y. C., & Chang, R. C. (2016, July). A Research on Integrating AR and Multimedia Technology for Teaching and Learning System Design. In International Conference on Frontier Computing (pp. 725-731). Springer, Singapore.
Lindh, C., & Ekman, P. (2016). Integration of Information Technology in Business Relationships: Implications for the Extended Network. In Extending the Business Network Approach (pp. 177-191). Palgrave Macmillan, London.
Ngai, S. B. C., & Falkheimer, J. (2017). How IKEA turned a crisis into an opportunity. Public Relations Review, 43(1), 246-248.
Pang, A., Lwin, M. O., Ng, C. S. M., Ong, Y. K., Chau, S. R. W. C., & Yeow, K. P. S. (2017). Utilization of CSR to build organizations’ corporate image in Asia: need for an integrative approach. Asian Journal of Communication, 1-25.
Subramanian, G. H., & Wang, K. (2017). Systems Dynamics-Based Modeling of Data Warehouse Quality. Journal of Computer Information Systems, 1-8.
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