Wk 4 Assignment Part 1 & 2

Group 4 Case Study Analysis

Jonathan Butler, LaShunna B. Hart, Arly Hernandez, & Emmanuel Udasco

Walden University

Health Leadership and Systems Thinking

DDHA8500-1

Dr. Kenneth J. Feldman

March 22, 2020

Summary of Case Study #4

Healthcare organizations are required to report and disclose patient safety events. This can be done through reporting and disclosure of information, such as communicating with the patient and family members. The leadership of the organization must also address ethical issues. There are several methods healthcare leaders and organizations can use to priorities patient care and safety. Those methods include internal and external organizational analysis. The CEO and healthcare administrators are always required by law to maintain the privacy and security of all patients. Managers and administrators have different roles and levels of performance in healthcare organizations (Katz, 1974).

The Lakeview Hospital case study examines the patient safety incident and summarizes how the leaders should address it. Several process improvements incorporated into the organizational plan and environment will help improve the quality of patient safety and experience. A cultural shift initiative will help begin the organization change. The CEO must incorporate tools that will generate transparency and improve organizational efficiency.

Systemic Issues and Strategies

The leadership of Lakeview Medical Center must shift the organizational culture by implementing policies, procedures, and quality measures to ensure patient safety and privacy. The CEO must set organizational goals that reinforce the cultural shift and changes that will improve safety and organizational awareness. The use of systems thinking is often challenging to conceptualize but necessary for effective improvements in healthcare leadership and organizational environments (Leischow et al., 2008). Organizational leaders need to collaborate to improve patient safety and experience.

All healthcare organizations and leaders must implement practices, policies, and procedures for dealing with patient safety. The leadership of the organization needs to take a forward-thinking approach to evaluate, plan, and executing the most effective delivery systems to providing safe patient care and services.

References