Addressing the three Learning Goals

The fate of any change effort depends on whether and how leaders engage their culture. Culture is implicit rather than explicit, spiritual/emotional rather than rational–– that’s what makes it so hard to work with, but that’s also what makes it so powerful. We will examine the three most critical cultural elements that need the leader's focus (listed below).  By leveraging these critical few elements, you can tap into a source of catalytic change within your organization. People will make a spiritual/emotional, not just a rational, commitment to new initiatives. You will elicit enthusiasm and creativity and build the kind of organization that people recognize for its innate value and effectiveness. 

LEARNING GOALS:

By the end of this lesson module, you should be ready to identify, understand, engage, and apply the following concepts:

· Traits and characteristics that are at the heart of people’s emotional connection to what they do

· Keystone behaviors, actions that would lead your organization to succeed if they were replicated at a greater scale

· Authentic informal leaders, people who have a high degree of “emotional intuition” or social connectedness

ASSIGNMENT:

Write a 1,500-word paper in which you address the three Learning Goals as they relate to your organization, and how you may apply those goals to making catalytic changes in your organization.

Katzenbach, Jon with James Thomas and Gretchen Anderson.   The Critical Few Energize Your Company’s Culture by Choosing What Really Matters.  Berrett-Koehler Publishers, 2019.  Kindle Edition suggested.