WEEK2 DQ

Operations and Supply Chain Management, Ch. 3: Design of Products and Services

Consider the following as you read:

1. What are the factors and keys influencing product design?

2. What are the design differences between manufacturing and service products?

Operations and Supply Chain Management, Ch. 6: Learning Curves

Consider the following as you read: 

3. Why are learning curves important to study?

4. How do you create and evaluate learning curves?

Operations and Supply Chain Management, Ch. 12: Six Sigma Quality

Consider the following as you read: 

5. What does TQM mean in business?

6. What does the Six Sigma approach to quality management mean for a business?

Operations and Supply Chain Management, Ch. 13: Statistical Quality Control

Consider the following as you read: 

7. Why does statistical quality control lead to improvements in many businesses?

8. How do you execute statistical quality control?