Info Security & Risk Mgmt

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Managing Risk in Information Systems

Lesson 6

Business Impact Analysis and Continuity Planning

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1

Learning Objectives

Perform a business impact analysis.

Create a business continuity plan (BCP) based on the findings of a given risk assessment for an organization.

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Managing Risk in Information Systems

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Key Concepts

Purpose of BIA

Critical success factors of BIA

Steps involved in implementing a BIA

BIA best practices

Comparing a BCP and a DRP

Major elements of BCP

Phases of a BCP

Steps for implementing a BCP

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Managing Risk in Information Systems

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Chapter 13 Slides

Chapter 13: “Mitigating Risk with a Business Continuity Plan”

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Managing Risk in Information Systems

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What Is a Business Continuity Plan?

A plan designed to help an organization continue to operate during and after a disruption

BIA is included as part of a BCP

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Managing Risk in Information Systems

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What Is a Business Continuity Plan?

BIA key objectives that directly support the BCP:

Identify critical business functions (CBFs)

Identify critical processes supporting the CBFs

Identify critical IT services supporting the CBFs, including any dependencies

Determine acceptable downtimes for CBFs, processes, and IT service

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Managing Risk in Information Systems

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Elements of a BCP

Purpose and scope

Assumptions and planning principles

System description and architecture

Responsibilities

Phases

Plan training, testing, and exercises

Plan maintenance

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System Description and Architecture

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Managing Risk in Information Systems

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System Description and Architecture

Show system interaction

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BCP Roles and Responsibilities

BCP program manager

BCP coordinator

BCP teams

Emergency Management Team (EMT)

Damage Assessment Team (DAT)

Technical Recovery Team (TRT)

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Phases within a BCP Plan

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Notification/activation phase

Recovery phase

Reconstitution phase

Defining Data that Needs to Be Protected

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The BCP should list all the critical components for the system.

There are two reasons for including this data:

First, it makes it clear which components are needed for the critical business functions (CBF).

Second, it provides a list that you can use to restore the system from scratch.

This list includes any equipment, such as servers, switches, and routers.

The servers may need to be rebuilt from scratch. Therefore, the BCP should list the operating system and any applications needed to support the system.

If an image is used to rebuild servers, it will list the version number.

Data can include a database hosted on the system.

It can also include any type of files, such as documents or spreadsheets.

Last, the list can include any needed supplies:

This can be simple office supplies, such as printer paper and toner.

For some systems, it can include technical supplies, such as special oils for machinery or tools needed for maintenance.

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Identify all critical components for the system

Identify all equipment ~ servers, switches, routers

Include databases hosted on the system

Include files ~ documents or spreadsheets

Include necessary supplies

BCP Best Practices

Complete the BIA early

Exercise caution when returning functionality from alternate locations

Restore least critical functions first

Review and update the BCP

Test all individual pieces of the plan

Conduct test exercises of the plan

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Managing Risk in Information Systems

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Complete the BIA early—Ensure the BIA is done early in the process for the BCP.

Without the BIA, you won’t know what systems are critical.

Exercise caution when returning functionality from alternate locations—When restoring functionality from an alternate location to the primary location, consider these best practices:

Restore least critical functions first to the primary location—This allows you to get the bugs out of the process without affecting critical functions.

Review and update the BCP regularly—The BCP coordinator should review and update the BCP at least annually.

If critical systems are changed or modified between annual reviews, the BCP should be reviewed when those changes or modifications occur.

Test all the individual pieces of the plan—This includes basic procedures, such as recalls.

Exercise the plan—Verify the plan works by performing test exercises.

These exercises should not affect normal operations.

13

Summary

Purpose of BIA

Critical success factors of BIA

Steps involved in implementing a BIA

BIA best practices

Comparing a BCP and a DRP

Major elements of BCP

Phases of a BCP

Steps for implementing a BCP

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Managing Risk in Information Systems

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OPTIONAL SLIDES

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7/15/2018

15

Chapter 13 Optional Slides

Chapter 13: “Mitigating Risk with a Business Continuity Plan”

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Managing Risk in Information Systems

© 2015 Jones and Bartlett Learning, LLC, an Ascend Learning Company

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Business Continuity vs. Disaster Recovery

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BCP

Covers all functional areas of a business, it ensures the entire business can continue to operate in the event of a disruption.

Includes a BIA, and also address other non-technical elements of the event.

Focused on getting the overall business functions back to normal.

DRP

Is a function of the IT department,

Includes the elements necessary to recover from a disaster, once one is declared.

Involves copying the critical data to media or online and then, if required, moving the IT operations off site to recover, if required.

Focused on restoring and recovering IT functions.

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BCP

Covers all functional areas of business

Includes a business impact analysis (BIA)

Focused on business function recovery

DRP

Function of the IT department

Focused on IT function recovery

Recovery from a declared disaster

Steps for Implementing a BCP

Create BCP scope statements

Conduct business impact analysis (BIA)

Identify countermeasures and controls

Develop individual disaster recovery plans (DRPs)

Implement training

Test and exercise plans

Maintain and update plans

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Managing Risk in Information Systems

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Why Use a Business Continuity Plan?

What happens if electrical power is lost?

What happens if servers go down?

What are the critical business functions to maintain?

What must remain intact to conduct business?

What is the risk of being without a BCP?

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Managing Risk in Information Systems

© 2015 Jones and Bartlett Learning, LLC, an Ascend Learning Company

www.jblearning.com

All rights reserved.