Wk 2, OPS 574: Statistical Process Control Methods

Week 1 – Professor’s Feedback

This assignment is designed to cause you to demonstrate your understanding of a process, and how you can “see” the process using a Flowchart Diagram,

Additionally, this assignment causes you to analyze your process as a process observer, using metrics and measurements to determine how the process can be improved.

 

A FLOWCHART is a graphical way to describe the process. It uses boxes to depict resources, arrows to depict flows.

 

You have done an excellent job describing an “as-is” process.

 

The steps in the process are as detailed as possible. Note the example found in text, Table 3.1

 

Refer to text, chapter 2.2 Process Metrics:

Review

https://www.indeed.com/career-advice/career-development/process-metrics

 

Used appropriate symbols for your flow chart to analyze the process and make decisions.

Refer to Announcement titled Week 1 Process Flowcharts.

 

You have inserted NOT metrics as required. Metrics are used to measure the effectiveness of the process flow. 

 

The first step (measure the process) is critical for the second (improve the process)—if you do not know how to measure a process, then it is difficult to know how to improve it (or even to know if you have improved it) (Text. P. 26).

 

Your metric is clear. You have NOT shown the data.

 

NOTE: Feel free to use estimated date when real data is unavailable.

 

You have created a second “To-be” flow chart.

 

After analysis of the current (as-is) process you discover where you can make improvements to the process by analyzing metrics. The 2nd flowchart reflects the improved process based on your analysis of where in the process can be improved.

 

Access the article  Continuous improvement philosophy – literature review and directions via UoPX Library

Locate the chart “Table II Different Kaizen tools and their brief description”

 

 

Here you will find 10 techniques you can use when trying to improve a process.

 

Singh, J. and Singh, H. (2015), "Continuous improvement philosophy – literature review and directions", Benchmarking: An International Journal, Vol. 22 No. 1, pp. 75-119.  https://doi.org/10.1108/BIJ-06-2012-0038