2. Discussion Responses

Running head: WIN AND WIN SITUATION 1

WIN AND WIN SITUATION 2

At the current moment, almost every organization is embracing technology, but it is unfortunate that not all the employees within these organizations are computer literate or those that have the required knowledge and skills for embracing this technology. The above situation is one that created about a win-win situation between all the parties that were involved. In the organization, introduction of technology was highly required due to its importance that it would bring once embraced by the organization. As a result, the organization decided to employ computer devices that would aid in carrying out the activities of the firm. However, due to the view of this situation, a great resistance appeared to arise. Some of the employees saw it as a way of taking away their jobs which would be replaced by the computer devices while the others felt that they did not possess the adequate skills and knowledge they required to handle the computer devices.

The situation is one that required a lot of negotiation and this is one that led to a win-win condition. In the process of negotiation, the organization and its leaders wanted to install technology in the firm and the employees advocated for training and development so that they could be at a point of handling the computer devices and as per the PON staff in 2021, the satisfaction of the counterpart has also to be considered. The employees also required an assurance that these devices would not do away with their job opportunities. At the end of the negotiation, it was agreed that the organization will implement the technology but it would on the other hand, train and also develop its employees so that they would acquire the skills and knowledge required for handling the computer devices. The articulation of this response is that any instance in a firm where individuals are each on the other side would require a neutral ground and this is all that would lead to a win-win situation in the firm.

References

PON Staff. (21st June 2021). Win-Win Negotiation: Managing your counterpart’s satisfaction.