whetten_dms09_ppt_introduction1.pdf

Developing  Management  Skills  

Introduc)on:  The  Cri)cal  Role  of   Management  Skills  

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Learning  Objec)ves  

1.  Introduce  the  importance  of   management  skills  

2.  Iden<fy  essen<al  management   skills  

3.  Explain  a  learning  model  for   developing  management  skills  

4.  Review  the  contents  of  the  book  

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The  Future  is  Change!  

“Only  a  few  dozen  computers  will  be   needed  in  the  en<re  world.”  Charles   Watson  founder  of  IBM     “The  light  bulb  will  never  catch  on.”   Thomas  Edison  

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The  Premise  of  The  Text  

The  development  of  skills  needed  to   manage  one’s  life  as  well  as   rela<onships  with  others  is  a   ceaseless  endeavor  

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The  Importance  of   Management  

Research  shows  that  competent   management  is  the  key  determinant   to  organiza<onal  success  

–  Decreased  turnover   –  Increased  profits   –  Greater  sales   –  Greater  stock  value  per  employee  

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Management  skills  are  the   building  blocks  upon  which   effec<ve  management  rests.  

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Management  Skills  

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Essen)al  Management  Skills  

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What  are     Management  Skills?  

• They  are  behavioral   • They  are  controllable   • They  are  developable   • They  are  interrelated  and   overlapping  

• They  can  be  contradictory  or   paradoxical  

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•  A  high  IQ  alone  does  not  guarantee   success  in  life  and  work.    

•  Management  skills  can  be  improved   with  the  proper  balance  of  conceptual   learning  and  behavioral  prac<ce.  

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Things  to  Remember  

The  Approach  

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Management  vs.  Leadership  

•  The  skills  that  make  a  good   manager  and  a  good  leader  are   not  the  same.  

•  Today’s  organiza<ons  need   employees  with  both  sets  of  skills.  

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Compe<ng  Values  Framework  

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Contents   Part  I:  Personal  Skills  

–  Developing  Self-­‐Awareness   –  Managing  Personal  Stress   –  Solving  Problems  Analy<cally  and  

Crea<vely   Part  II:  Interpersonal  Skills  

–  Building  Rela<onships  by   Communica<ng  Suppor<vely  

–  Gaining  Power  and  Influence   –  Mo<va<ng  Other  People   –  Managing  Conflict    

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Contents  (Con’t)  

Part  III:  Group  Skills   –  Empowering  and  Delega<ng   –  Building  Effec<ve  Teams  and  

Teamwork   –  Leading  Posi<ve  Change  

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Supplements  

Communica<on  Skills   –  Making  Oral  and  WriZen  

Presenta<ons   –  Conduc<ng  Interviews   –  Managing  Mee<ngs  

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Contents  for  Each  Chapter  

1.  Skills  Assessment   2.  Skill  Learning   3.  Skill  Analysis   4.  Skill  Prac<ce   5.  Skill  Applica<on  

 

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Now  to  Begin!   We  encourage  you  to  prac<ce  and   apply  the  skills  discussed  in  this  text   to  everyday  situa<ons  –  jobs,   families,  friendships,  etc.   With  conscien<ous  prac<ce,   following  the  guidelines  shown  here   will  soon  become  second  nature.  

 

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Copyright  Informa)on  

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