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Developing Management Skills
Introduc)on: The Cri)cal Role of Management Skills
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Learning Objec)ves
1. Introduce the importance of management skills
2. Iden<fy essen<al management skills
3. Explain a learning model for developing management skills
4. Review the contents of the book
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The Future is Change!
“Only a few dozen computers will be needed in the en<re world.” Charles Watson founder of IBM “The light bulb will never catch on.” Thomas Edison
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The Premise of The Text
The development of skills needed to manage one’s life as well as rela<onships with others is a ceaseless endeavor
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The Importance of Management
Research shows that competent management is the key determinant to organiza<onal success
– Decreased turnover – Increased profits – Greater sales – Greater stock value per employee
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Management skills are the building blocks upon which effec<ve management rests.
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Management Skills
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Essen)al Management Skills
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What are Management Skills?
• They are behavioral • They are controllable • They are developable • They are interrelated and overlapping
• They can be contradictory or paradoxical
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• A high IQ alone does not guarantee success in life and work.
• Management skills can be improved with the proper balance of conceptual learning and behavioral prac<ce.
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Things to Remember
The Approach
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Management vs. Leadership
• The skills that make a good manager and a good leader are not the same.
• Today’s organiza<ons need employees with both sets of skills.
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Compe<ng Values Framework
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Contents Part I: Personal Skills
– Developing Self-‐Awareness – Managing Personal Stress – Solving Problems Analy<cally and
Crea<vely Part II: Interpersonal Skills
– Building Rela<onships by Communica<ng Suppor<vely
– Gaining Power and Influence – Mo<va<ng Other People – Managing Conflict
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Contents (Con’t)
Part III: Group Skills – Empowering and Delega<ng – Building Effec<ve Teams and
Teamwork – Leading Posi<ve Change
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Supplements
Communica<on Skills – Making Oral and WriZen
Presenta<ons – Conduc<ng Interviews – Managing Mee<ngs
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Contents for Each Chapter
1. Skills Assessment 2. Skill Learning 3. Skill Analysis 4. Skill Prac<ce 5. Skill Applica<on
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Now to Begin! We encourage you to prac<ce and apply the skills discussed in this text to everyday situa<ons – jobs, families, friendships, etc. With conscien<ous prac<ce, following the guidelines shown here will soon become second nature.
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Copyright Informa)on
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