MANAGEMENT PREACTICES ASSIGNMENT

How to use this tool:

This survey allows a team to create a “snapshot” of its behaviors based on Tuckman’s four stages of team development (Forming, Storming, Norming, and Performing). There are no rights or wrong answers! The greatest value of the survey is in generating conversation on the team about how each member views the team.

Methods for completing and tallying the survey:

1. The survey can be distributed and tallied by an outside facilitator. Responses are presented in the aggregate, without any individual’s responses being revealed to the team. The facilitator can facilitate a team discussion on any or all of the measures.

2. Team members can complete the survey and ask some members (or the team leader) to tally the responses and facilitate the discussion. (This provides less anonymity than #1.)

3. Team members can complete the survey and post their individual results on one flip chart. This will allow the team to see the various responses across the team. The team can then discuss these responses.

What should we discuss?

If most team members have identified the team as being in the same stage, you might discuss if this is the appropriate developmental stage for the team at this time. If not, what activities or actions can the team do to move from the current stage? If there is some divergence from the majority assessment, it might be helpful to discuss the minority viewpoint. Working to understanding the reasons for these differences of perspective can lead to a rich discussion.

If the responses show a range of viewpoints about which developmental stage the team is in, the discussion might focus on the perceptions that lead to that range of viewpoints. The survey’s answer key connects specific questions with each developmental stage. Discussion could focus on specific questions, or it might focus on the answers associated with each stage.

Remember – there are no right or wrong answers, just the variation in perceptions that can make teams a rich working environment. The point of any discussion is not to force an agreement about the team’s developmental stage, or to convince someone to change his or her answers, but to reflect as a team about the team’s development.

Scoring. Mark the score of each item at the appropriate place on the questionnaire. (The answer lines are not in strict numerical order.) When you have entered all the scores for each question, total each of the four columns.

Item Score Item Score Item Score Item Score

1. ______ 2. ______ 4. ______ 3. ______

5. ______ 7. ______ 6. ______ 8. ______

10. ______ 9. ______ 11. ______ 12. ______

15. ______ 16. ______ 13. ______ 14. ______

18. ______ 20. ______ 19. ______ 17. ______

21. ______ 23. ______ 24. ______ 22. ______

27. ______ 28. ______ 25. ______ 26. ______

29. ______ 31. ______ 30. ______ 32. ______

TOTAL ___ TOTAL ___ TOTAL ___ TOTAL ___

Forming Stage Storming Stage Norming Stage Performing Stage

Understanding the Scores

The lowest score possible for a stage is 8 (Almost Never) while the highest score possible for a stage is 40 (Almost Always). The highest of the four scores indicates which stage you perceive your team normally operates in. If your highest score is 32 or more, it indicates a clear sense on your part that your team is in this stage.

The lowest of the four scores is an indicator of the stage you believe your team is least likely to be in. If your lowest score is 16 or less, it is a strong indicator of your belief that your team is not in this developmental stage.

If two of the scores are close, your team may be going through a transition phase. However, if you score high in both the Forming and Storming phases, then your team is likely to be in the Storming phase. If you score high in both the Norming and Performing phases, then your team is likely to be in the Performing stage.

If there is only a small difference among the four scores, this may indicate one of the following:

· that you have no clear perception of the way your team operates

· the team's behaviors are highly variable or

· that you are in the Storming phase (this phase can be extremely volatile with high and low points).