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Week8uandgasychronouslecture.pdf

Comm 102 5/14/2021

(c) Saleem, M. 1

Uses and Gratification Week 8

Previous focus:

▹ How media affect people

▹ Effects are uniform

▹ Passive viewers

Uses and gratification

U & G focus:

▹ How and why people choose their media

▹ Effects are person specific

▹ Active viewers

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2 Underlying motives

for media use

1 How people use

media to gratify their needs

3 Positive and

negative effects of individual media use

Three objectives in developing uses and gratification

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(c) Saleem, M. 2

Uses:

What media do you select

Behavioral effect

Immediate or long-term

Conceptualization of media effect

Gratification

How does it fulfill your needs/goals?

What satisfaction do you receive from it?

Emotional effect

Experienced during or immediately after exposure

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Why people use media?

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Social interaction

Escape

Companionship

Relaxation

Information

Enjoyment

Passing time

Excitement

Discussion prompt

Think about one of your media selections this week. Can you

identify the reasons behind why you chose that type of media in

that moment? 6

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(c) Saleem, M. 3

Criticisms

Too Descriptive Too much focus on describing why people use media but not associating it with differential effects

Clarity What are gratifications?

Needs?

Motivations?

Satisfactions?

Not scientific If every individual is affected differently than how is theory useful for explaining human behaviors?

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Active audience Do people really make conscious choices all the time about which media to consume?

Faulty measurement Can people accurately report their reasons for consuming media in a self-report?

Research based on the uses and gratification theory

Parasocial relationships

People use media to gratify a need for social connection

Mood management

People use media to manage their mood

Selective perception

People walk away with different perceptions of the same message

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9

“Seeming face to face relationship” with media personality

Mediated

Unidirectional

Distinct from identification Don’t necessarily want to be

the target but think of the target as a companion

“pseudo friends”

Parasocial relationships

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(c) Saleem, M. 4

Parasocial relationships

▹ Behavioral component: ▸ Discussing the target ▸ Defending the target ▸ Attempting contact ▸ Wanting a relationship ▸ Taking action on their behalf

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Beyhive

Extension of normal social connection to the mediated world

All human beings have a need to

belong

Especially likely for those who are

lonely or socially excluded

Why does this happen?

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(c) Saleem, M. 5

Research based on the uses and gratification theory

Parasocial relationships

People use media to gratify a need for social connection

Mood management

People use media to manage their mood

Selective perception

People walk away with different perceptions of the same message

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Mood management theory

People tend to arrange their stimulus environments so as to increase the likelihood that bad moods are short lived… that

good moods are prolonged… and that bad moods are terminated and superseded by good moods…

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Mood-management Theory (Zillmann)

▹ Levels of excitement within a normal range increase feelings of well-being

▹ Excitatory levels must be balanced and maintained ▸ Avoid noxious states ▸ Increases relief and enjoyment

Comm 102 5/14/2021

(c) Saleem, M. 6

Support for Mood Regulation

▹ Link between participants’ mood and media selection (Bryant & Zillman, 1984)

▹ Stressed ▸ Prefer calming and soothing media

▹ Bored and under-stimulated ▸ Prefer exciting media = increases arousal

What about sad and depressive songs?

“And I'm so sick of love songs So tired of tears

So done with wishing you were still here

Said I'm so sick of love songs So sad and slow

So why can't I turn off the radio?”

Relationship status and song selection

▹ How does relationship status influence song choices?

▹ Examines how song selection can be used to manage mood

▹ If I broke up, do I want to hear love songs celebrating love?

▹ Do I want to hear someone who has been “in my shoes” and “knows what I feel”?

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Sad vs. happy love songs (Knobloch & Zillmann, 2003)

▹ Participants surveyed about romantic satisfaction (among other filler items) ▸ 3 categories:

■ Happy Steadies: in a steady relationship ■ Happy Daters: presently dating ■ Unhappy Roamers: looking but don’t have

anyone in mind, unattached and not looking ▹ Given 10 minutes to listen to music ▸ Time spent listening to song recorded

Song choices (Knobloch & Zillmann, 2003)

Love celebrating Love lamenting

Female

singer

Male

singer

Love Lamenting Song

Comm 102 5/14/2021

(c) Saleem, M. 8

Love-lamenting songs (Knobloch & Zillmann, 2003)

▹ Results:

▸ Unhappy roamers preferred love-lamenting songs more than the other two conditions.

▸ Significant interaction between sex of respondent X sex of performer in unhappy roamer condition.

Love-lamenting songs

(Knobloch & Zillmann, 2003)

Why? (Knobloch & Zillman, 2003)

▹ “The presenters of love-lamenting songs might be thought of as ‘soul-mates’ for the lovelorn, possibly evoking feelings of being understood, and thereby providing some comfort”

▹ Social comparison at work ▸ Where I am compared to others

■ If others are better off = Sad ■ If others are worse off = Happy

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Downward ▸ Comparing to “worse” others,

makes us happier ▸ Terminal cancer patients feel

better (and live longer) when in a room with someone whose death is imminent

▸ Moderately depressed people feel better when exposed to severely depressed patients

Social Comparison

Upward

▹ Comparing to “better” others makes us feel sad

▹ Relative deprivation

▹ Ideal-actual discrepancy

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Downward social comparison

Comparing to “worse” others, makes us happier

Research based on the uses and gratification theory

Parasocial relationships

People use media to gratify a need for social connection

Mood management

People use media to manage their mood

Selective perception

People walk away with different perceptions of the same message

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Comm 102 5/14/2021

(c) Saleem, M. 10

Selective perception ▹ Media interpretation is subjective ▸ Challenges the assumption that media effects are

uniform ▹ Individuals selectively pay attention to things that confirm

their pre-existing beliefs ▸ Your beliefs will determine what message you walk

away with ▹ Interpretation of sarcasm/comedy

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Selective perception ▹ Case study: Archie Bunker ▸ Vidmar & Rokeach, 1973

Selective perception

▹ High and Low prejudiced viewers ▸ Found show equally enjoyable and entertaining. ▸ However, identified with and liked character that fit

existing attitudes.

▹ High prejudice viewers were less likely to believe ethnic slurs were wrong:

"All findings seem to suggest that the program is more likely reinforcing prejudice and racism than combating it"

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Use of race in comedy

Discussion prompt

Describe an incident in which your perception of a media message was entirely different than someone else

who saw the same message. What do you think was the reason for the

difference in interpretations? 32

Uses and gratification theory

▹ Focused on why people select media ▸ Uses and gratification

▹ How does that affect people differently ▸ Parasocial relationships ▸ Mood management ▸ Selective perception

▹ Focused away from passive to active audience

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